Thank you to Misty, Jess, and the reps who have been sooo supportive from the absolute moment that…read moreI walked through their doors. They have made me feel like leaving my 25 year art/paint business and settling in Tri-cities was completely worth it. I love you girls!! I know I'm missing the name of my rep and the name of the wonderful ladies at the Keene location. You have saved me more times then you know. You're not just a paint store, you're a great support group. Merry Christmas, Happy Holidays and have a great New Year I look forward to working with you all..

This seems to be a regular Sherwin Williams store but seems more for commercial customers. The…read morelayout is strange. I felt completely invisible as I wasn't a contractor. Perhaps they aren't used to "regular" homeowner customers. Took an hour just to get a quart of paint in a Sherwin Williams color and I was one of two people in the store. The layout there is bad. Most of the space is in the back. I like their paint however I'll go to the Kennewick Ave location next time.

I love going to griggs when in town .it always amazes me at everything they have and customer…read moreservice has always been great. Although during this visit while shopping in the socks I over heard someone really harshly scolding a young lady in the clothing this tall gal had fingers in the younger girls face telling her she was a associate and to stay in her lane . The younger lady handle it really well and asked to be done . If the tall lady was a manager I feel sorry for the workers . She basically told the younger gal that she wasn't a person but a dog that she is telling to sit.. after seeing that I left . I asked for a manager at front desk but was told the store manager was not in that day... Poor hostile degrading management no one should talk to employees that way. The employee value is sad

I enjoy this store, it's got about everything I've had on my shopping list. The staff is helpful…read moreand friendly. When I'm in the area I make a point to spent my dollars here and you might want to consider it too. This is the real deal Americana business that needs to be supported.

Shaun Leach at the Kennewick Home Depot was extremely helpful with my purchase DeWalt Tough System…read more He work with me on my price comparison, finding all the items, and putting it together for me. He was very knowledgeable and helpful. Josh completed the check out process and was also very nice. Great customer service! Thank you'

ook money out of my account for a rental, then because of an issue on their end it's showing…read morepending on their end even though it's pulled 100% from my bank account. So now I'm out $300 with no rental, Mero the assistant manager didn't even offer any solutions or help with this issue. Horrible customer service. My company spends about $150k-$200k annually at this location on materials and tools, and approximately $20k-25k on rentals annually. Not sure how I feel about coming back to this location. Horrible experience

I work in a big senior living community. I had brand new flooring installed from Sherwin-Williams…read more I went to go inspect the apartment. It had a big stain in the center along with a big seam very noticeable. So Jason the sales representative comes in with Raul an assistant manager. They both had the rudest attitudes they did not want to replace the carpet. They just wanted to shampoo it. I told him the installer had already done that. The stain was not coming out. Well here is big bad Sales rep Jason talking " well hey Lucas I need you to take that cable off of the wall so they can come and replace the carpet " Well Jason I shouldn't have had to take the cable off cause this was a Sherwin-Williams screw up not mine. I would never recommend Sherwin-Williams to nobody of course they are going to be nice to you when you are shopping but if they mess up...... Big bad hot shot Jason and Raul will be the rudest people towards you you will ever meet. This isn't my first bad experience with them. Now let me tell you about Kevin he tried bribing me with a 12 pack of beer so that I would go touch up my freshly painted walls after the installers beat them up. Really Sherwin-Williams??? Please don't use these guys they will treat you horrible. Jason you owe me an apology and stop thinking you are hot shit cause you are just a pile of dog shit you asshole Fu*k you Jason and you Raul you are almost as bad him

Jason with Sherwin Williams Floorcovering goes above and beyond for the rentals I manage. he is my…read morego to flooring contractor and I couldnt imagine using anyone else. I recommend them to all of my clients and will continue to use him personally as well. single family, apartments, townhomes, etc. Sherwin Williams is my go to for flooring!

I never leave reviews and this is how strongly I feel against this company so far that I'm willing…read moreto do this. I had my house painted by smile a mile in 2024. It was vinyl siding. I had several consults with their team around this and they explicitly knew it was vinyl. Immediately after they painted the painting, started to warp bad all over the side of the house. The team that came out included a Sherwin-Williams specialist to assess the problem. Both were nice and professional and said they would get back to me within six weeks (this was summer 2024). No one got back to me or answered my calls for months. Literally months. I would call and leave voicemails with no response all while my house looks terrible. Fast-forward to February 2025 I call and get their general manager by chance. He tells me " well we wouldn't normally paint vinyl" and that he would look into it. This company is so disorganized and for the amount of money that it cost to have your house painted, people deserve better than this.

Smile a mile came to paint our house which was built in early 20's it is 2 stories and has cedar…read moresiding on it, first they sent a couple guys out to pressure wash the house and all they did was blast water on it that didn't remove the peeling paint on the house, they didn't even get their ladders out, they screwed on every extension they could find on the washer. painters came and wouldn't scrape the peeled paint so they sent the wash boys back with a more powerful washer and once again, no ladders and they stacked as many extensions on the pressure wand to the point it looked like a fishing pole with a salmon on it the way it was bending with no control, then they put a rotary nozzle on it and completely shredded my cedar siding to the point it exposed the underlayer behind siding in some places, they ripped up a screen, flooded my basement and got water in the house to the point my ceiling is dropping plaster on my television, they hit my kitchen vent with it and bent it so it wont open or close so now bees can get in my kitchen exhaust fan (and they just painted over it with out replacing). They left all the old paint that they blew off with a pressure washer and what the painters scraped on my roof, so now it's plugged up my new $4000 leaf guard gutter covers. all they did to fix the huge gouges in my siding was slap some DAP on it and it looks horrible, the damage they did should of required replacing the cedar siding, my trim is already popping off the house and they didn't even pound in the nail heads in. my gable ends have nice big vents that god knows how much water they blasted in my attic.. it was a blow and go paint job they should of taken more time to do it right instead they made my house look ghetto.. Do Not Hire These Guys..

Beavers is a fantastic store, pricing is competitive similarly priced to the big chains which carry…read morelower quality goods. I picked up a sectional for the living room and an office chair for the home office. Jacob helped me with everything!

my boyfriend and i recently moved to tri cities and at first we were hesitant on buying a couch…read morebecause we knew how expensive it could be but the owner was extremely helpful on showing us different couches at different prices and even showed us payment plans ! needless to say we found our dream couch and when we came back to pick it up the owner and his son without asking just started loading the couch up for us! they were extremely helpful and kind here! Also they have the best smelling candles and they are handmade by his grandma , we grabbed a pumpkin one and our apartment smells amazing! they also have paintings and knick knacks around the store , i found this beautiful blue glass butterfly on display , definitely took that home too! Such a nice and kind environment , this is why i love small family owned businesses definitely coming here when we need more furniture!!