Our experience here with Rick was exceptional. A friend had highly recommended Energy Source and…read morewe are so glad they did. From the first visit, to assess our fireplace needs, to the actual installation, they were down-to-earth, fairly priced, not sales-pitchy, no fancy showroom, arrived when they said they would come and did the job WELL and with a great attitude. We had a pellet stove installed this past week by Rick and team (including his son Dane) and they arrived on time, were very pleasant, were always considerate of walking on carpet with shoes, placed protective covers on all our carpet by the fireplace, and hard-working. They worked the entire day and then returned to finish up the job the next day - the afternoon before Thanksgiving. They stayed many extra hours to ensure everything was running correctly and stayed after installation to answer questions as if they had all the time in the world. They never rushed and they made sure the job was done right. If I could give ten Yelp stars here I would!

After researching pool companies we decided to hire energy Source in Kennewick we felt it was the…read morebest choice. While the communication, workmanship and quality of service started out good Unfortunately as the project progressed the quality of service, communications and workmanship deteriorated. They poured concrete decking around the pool plus another large concrete patio.  Many inconsistencies in the broom finish makes for substandard work. Very rough and pitted areas around one end edge of the pool and sproratic other areas as well.  When voicing our concerns the owner's response was that is the way its suppose to be around the edges.  Well if that's the case why isn't it consistent around the edges of the entire pool?  He said in a year those rough areas will wear down..if its suppose to be like that why would it be ok that they wear down? In addition the sealant was sprayed uneven, heavy in some places, light in other places and in some areas it seems as though there is no sealant at all. Additionally there are Several areas where the sealant ran and was oversprayed. It looks horrible as if something was spilled all over the concrete. Once again when ask about this and said in my opinion it was sloppy work...the owner became very defensive. I asked him directly 2 times if he thought it looked good and he would not give me a straight answer only to give lame excuses. He said it will wear down and you won't even notice it.  He said they will come out and strip all the sealant off if we don't like the way it looks and it won't have a sealant. Thats his way of resolving the issue pretty sad in my opinion.  Instead of admitting that it was applied poorly he's just going to strip it.  When Our liner was installed on 5/3/18 and the pool was completely filled on 5/4/18.  They informed us that something was wrong with the electrically and they would contact the electrical company.  Since it was Friday we were out of luck to have the issue solved over the weekend.  A call to Energy Source asking the owner Rick to call us back with no response.  So on Monday afternoon at 3:30 we called the electrically company and I spoke with the owner...surprise surprise he said he hadn't heard anything regarding an electrical issue and wasn't even aware our pool was complete.  I was shocked...he said he would have someone come out immediately which he did.  To our knowledge they fixed the issue.  At around 4:30pm we removed the cover and found the pump was not working nor was the light. A call back to the electrican and they said call Energy Source as it was working when they left needless to say by this time its 5 pm and each one was saying call the other.  Communication breakdown.   5/8/18 the owner of Energy Source came out the pump is back working so we will see.  We do have concerns with some areas of the liner but will be able to further investigate those once we get into the pool.  It seems there are some air pockets between the liner and the floorimg and walls...another concern was they installed the liner over some sand and other particles on the floor.  When ask about it as they were installing the liner they said it was nothing to be concerned about although we still have concerns...not going to be very happy if we feel bumps on the flooring of our pool. It seems that once this company received the $$$ they dropped the ball.  When I stated that to the owner he said you still own money...yes you are correct appox 3K is the balance...that's not much compared to the almost 50K we already paid them.  I understand mistakes are made although stepping up to the plate, admitting and correcting them without making excuses is the right  and professional thing to do. With the lack of accountability for some poor workmanship I am sad to say I would not recommend Energy Source.

Great service and design visit. Replaced tub shower with a new walk-in shower. The installation…read moretechnician knew what he was doing and was there all day the first day and came back the second day for several hours to finish. 24 later the shower was usable.

After putting off completing my rebuild of a bathroom I hired re-bath to just get it done. I had…read morealready demo'd the room, had all the materials ready, just get the job done. That they did for a nice price of about $22 thousand. Shortly after finding out that most my neighbors and friends had other contractors do it all for between 8 and and 12 thousand. In addition the craftsmanship is poor to adequate at best. In their plumbing isolation and un-isolation caused debri from the lines to clog up sinks through the house and damage my other bathroom toilet. Their representative told us it happens on occasion. Then their plumber showed up told us that would never occur. After 3 months of arguing them their plumber came over, observed the deposits stuck in the cartridge and acknowledged it, then in the next sentence argue again that crud in supply lines doesn't occur. They refused to fix the other associated problems and as a result my other bathroom $1200 bidet toilet that has been ruined. They left construction material on the side of our home with nails it. You would be better off hiring a random guy off craigslist for a couple thousand, let him run off with your money, then hire a different outfit and come out and the total cost would still be less than re-bath and a better end product.

Beautiful property with a lot to offer. The nursery dogs and cat roaming around were super kind and…read morecute. The workers were also a big help pertaining to my questions, definitely going back.

Beautiful and peaceful, a real pleasure to wander around out there. Gorgeous, healthy plants and…read morethe people are really nice and helpful. They have an adorable selection of miniature evergreens, perfect for our fairy garden!

Jenna went ABOVE and beyond to help me with a chair we purchased. She went out of her way to make…read moresure we were taken care of. I am so grateful for all her help and will be recommending her as much as possible!

Lots of fun stuff for moms-to-be and those shopping for gifts. Some of the stuff is high end (read:…read moreexpensive) but they also have the oh so soft Aiden & Anais blankets. I loved that they had all the baby carriers out so that you could try them on and figure out how they work.

THEY PRICE MATCH!!! I fell in love with a couch from Ashley…read morefurniture that was of course overpriced. I found it online for $300 less but continued shopping around town and considering ordering it as a last resort. (I don't like ordering furniture online). When I went into beavers they had the same couch from Ashley furniture and for $100 less! I told them my situation and that I found it online for even cheaper and they price matched and knocked another $100 off. Couch got delivered less than a week later and I am absolutely in love. It is perfect and I am so pleased with my experience working with a smaller, mom and pop shop like beavers. They were kind, funny, and very helpful.

I dropped off many paint cans for the paint recycling they do. I had several 5 gallons and many 1…read moregallon cans. The lady that helped me was very nice and even helped me carry my tote full of gallon paint from the truck to the store next door. What a great service they offer

Amazing people run this great family owned concrete statuary business. Lots of great items to…read moredecorate your yard. Friendly staff is fun to visit with.

Thank you to Misty, Jess, and the reps who have been sooo supportive from the absolute moment that…read moreI walked through their doors. They have made me feel like leaving my 25 year art/paint business and settling in Tri-cities was completely worth it. I love you girls!! I know I'm missing the name of my rep and the name of the wonderful ladies at the Keene location. You have saved me more times then you know. You're not just a paint store, you're a great support group. Merry Christmas, Happy Holidays and have a great New Year I look forward to working with you all..

This seems to be a regular Sherwin Williams store but seems more for commercial customers. The…read morelayout is strange. I felt completely invisible as I wasn't a contractor. Perhaps they aren't used to "regular" homeowner customers. Took an hour just to get a quart of paint in a Sherwin Williams color and I was one of two people in the store. The layout there is bad. Most of the space is in the back. I like their paint however I'll go to the Kennewick Ave location next time.