Got everything done right and on time. There suggestions to update our system we're spot on!read more

Corey at Traffic Jams has been so very helpful. After setting our system up this week, we made a…read moremistake and unplugged something and our whole system went down. After several hours and trying to fix it, I text Corey and he immediately got back to me (in the middle of a job) and walked me through how to correct the problem. We are so impressed with Traffic Jams and their work. Thank you so much Corey.

(below is proof they will never look into, they will never contact you to help you or even…read moreapologize.) funny how they can comment on here saying we take your concerns very seriously and how they're going to correct all this but Valerie L from over 4 years ago NEVER received contact from you guys, so I highly doubt I will too even though through the BBB messaging platform I was told the center would reach out to me. NEVER DID. i urge everyone to go read my original review about everything done to my vehicle, and how it STILL DOESNT WORK! If caliber collision really cares and values what their customers think about their business then I will be waiting for a call. But I'm not going to hold my breath- this company couldn't even communicate to me about picking it up from the tow yard. Should've took it as a sign to not go there but i know everyone including business's have off days, unfortunately this was months of fucking hell, not even close to an off day.

Great! They did a beautiful job. Eric kept me up to date on the whole process and answered any…read morequestions promptly. I would use them again.

I bought 3 roll off trailers 2 dump trailers 2 flatbeds and a lot more from this guys in the past 3…read moreyears All I can said is this guys care about there costumers they always find a way to get things, right here in pasco Wa. Thank you

I bout a trailer from them that has gaps and buckles all over it. I wanted to change the trailer to…read morea mobile show room. So w came to talk to them about working with me. I was told to bring it and they would talk with me. There was no working with me only attempted sales, waiting my time and pissing me off. I won't be back

Cody Minnis rescued me - literally- from the bridge leaving Pasco. I was .4 miles from a gas…read morestation, 6 hours into a 9 hour trip- with my two dogs- and Cody came running! I was in a terrible spot, pulled over on the left hand side but no extra space whatsoever. Cars were zipping by at 60 mph, some not even moving even slightly to give me room. One texting driver and I'd be toast. I called the first listed service- they had an answering service in India. It too them 15 minutes to be able to tell me it would be at least 90 minutes to get a truck to me. (Who wants to call India to call for a local service??) I ended up getting referred to Cody from another service. Cody knew I was in a bad spot and literally dropped everything to come bring me gas. He was so awesome! Polite, quick, helpful, courteous, and then didn't overcharge me to boot. Thank you so much, Cody! You are one of the unsung heroes out there on the busy road. Thank you for rescuing me and my dogs. I appreciate you! Thank you!!

Quick response, very polite and friendly. Cody the owner provided the service; I will be calling…read morehis business if ever I get my keys locked in my vehicle again. Highly recommend!

Chris was an absolute blessing. I'm a OTR truck driver and he saved me last night. Long story…read moreshort- I locked my keys in my semi and he came and opened my truck for me. It was dark and getting cold and mosquitoes were attacking, I greatly appreciate Chris and the company. You guys are great, fast, professional and efficient. Tow truck drivers like Chris are under appreciated by motorist until needed. Thank you again Chris- like I said, you are definitely a blessing.

Well I decided I might as well start my review since I have plenty of extra time on my hands... I'm…read moresitting out here in my cold, dark, car an hour after the estimated arrival time and we just got a message that it will be longer, this is on top of the original hour estimate. For road side service through my insurance I would have expected better service, especially considering I'm a disabled woman with my daughter on a freezing cold night. I will update if I have any thing good at all to say.

I had a tire go flat from a screw in the Columbia Center area parking lot and took it to a nearby…read moreFirestone however they were unable to fix the flat. Bob and team to the rescue..! I spoke with Bob on the phone and made sure he had the tire I needed and he had it pulled out and ready before I got there. A short wait and I was on the road again ready for the next road trip to the Oregon coast(camping). Thanks for the awesome service and friendly atmosphere. I should mention that while Firestone is closer to my house I'm willing to drive the extra mile for good service and a fair price.

Poor service ask personal questions that have nothing to do with automobile service would not…read morerecommend this place also took much longer than told to get car serviced and wanted to charge more than quoted.

Kens is the go to tow service around here. Good work, on time and on budget. Hope he keeps it up.read more

Mike was called to tow my vehicle after an accident. Feeling so ashamed, I got out of the car he…read morehe arrived and he instantly made me feel better. He treated me and my family with the upmost kindness. He tow my car to my home, then I had to have him reload it and take it over to the auto body shop. I felt like I was a customer and not just a fee! I got an invoice through my text message, called them up and talked to Bill. It seems that my insurance didn't give him enough information. Once my insurance paid the claim, I called back and took care of it. Bill apologized for my insurance not giving him better information. Well, that wasn't his place to apologize, but he did. Through this accident, I have found blessings! You don't want to have to call a tow truck, but if you ever do, call Ken's Auto Rescue! They will take good care of you!

Paid $40 for about a nickel size crack in my windshield. Took about 15 minutes to complete.read more

Replaced my windshield, only took about an hour. Guys were great and very friendly. Will be coming…read moreback in the future.