Don't understand why this place was listed to help me find a mechanic to do my brakes. I did call…read morethem and talk to them and they were anxious to help me find the parts for my brakes, but we're unable to do the work.

Excellent customer service, this staff will go the extra mile to get you the right part, it may…read moretake a day or two on some things but they'll get it for ya and it will be the correct. Helpful and knowledge staff by with a an additional location in Richland. Nine to Nine has been in Pasco for a many years, give them your business, you'll be glad you did. SUPPORT LOCAL BUSINESS, thank you Nine To Nine I appreciate you.

Went to O'Reilly's the gentleman behind the counter was zero help for or ideas to resolve my…read moreproblem. so I figured I'd give Auto Zone a chance. The young man behind the counter was very helpful. The Vin number did not match the correct size for the brake pads i needed, so he looked at different models until we found the correct one looks like I'll be going to back this AutoZonefrom now on.

I came in looking for some automotive wire for my headlights. A very nice gentleman named Martin…read morewas able to help me find the right type of wire. He even gave me some tips on how to keep the wiring neat. Definitely will come back.

Wow this place is isn't good. Three guys working and only one was actually helping the others were…read morein the back talking baseball. I needed some simple help and couldnt get it.. I know this place isn't ace hardware kind of service but they need to step up a tad bit.

After being told by O"Reilly's they did not have the part I needed at 8:30 pm I went down the…read morestreet to AutoZone, who quickly looked up the part and sold it to me. Only trouble was, it was the wrong part. I don't think the guy really cared. I took it back the next day and had a no hassle refund. Cash only.

As a parts store they're adequate. As a prospective employer, sadly they are slightly bias only…read morehiring bilingual people. No African-Americans, no Asians, no english speaking whites. Applied... they were offering positions below minimum wage. Management on the corporate level is a little out of touch with labor laws. EEOC lawsuit waiting to happen. minimum wage in the State of Washington is $16.66. Applied for all 7 job posting... Crickets is all I heard. Would have been nice to receive a response of being over qualified.

Worst customer service, very very rude staff. One staff member blew up on me when I only asked if I…read morecould return something if possible.

Everyone's awesome here. The auto parts are easily accessible and it's only $2 to get into the yard.read more

Their return policy says parts must be marked for a return. Had an issue but the owner made it…read moreright. This place is awesome for projects where you don't quite know what you need or are building a Frankencar. Very clean and friendly.

This is the go to auto parts place for everything you need…read more I drive a Mercedes and 91 Ford Ranger. They never fail to take care of me. Don't need a receipt cuz they have on file. Great service and excellent value

The kid behind the counter was very much dismissive, focused on the conversation with the next co…read moreworker. talking about how they deceive people to not receive their rewards. The kid was reluctant into not using my phone number to get more rewards. He said that it's not worth it and probably not necessary. Both workers seen $50 rewards available in my account, was not offered them or told any other things that an employee would do to help the customer succeed. While talking between them, I repeated myself I was standing asking for the items and request requesting to know where an item was at the store.

Customer service representatives are great and are always helping us out and always have a great…read moreattitude. The last couple times we've gone in for a car part they've kindly told us whether or not they have it in store if they don't have it in store then they let us know that there will be a waiting period. Which is fine at least they're kind enough to let us know and not give us false hope thank you! For being great

After trying several different places to find a break booster and master cylinder for our classic…read morecar these guys were recommended to us by a friend. Outstanding customer service, knowledgeable staff, and super friendly. Going above and beyond to make their customers happy! Jose has homework now. I would highly recommend this business!