I fully approve of this shop. Very professional, honest, friendly, respectful and always attentive…read morewhen customers approach while doing tasks. I had loose tires and rims and needed them to be mounted and balanced. Few scratches here and there but nothing big (Normal) was told it could happen. This place will not disappoint you. Below is the success they've accomplished. Keep up the good work. Thank You

We bought four tires for our horse trailer two years ago from Tire Centers, Inc. in Benton City,…read moreWA. They have less than 1,500 miles on them, tire covers are used at least 50% of the time when it's parked, and the air pressure is checked often. We had a blowout recently and called Tire Center with the date of purchase. They said to bring in the tire to determine the pro-rated value. We did, but when we got there we were told that they don't warranty trailer tires. That was a surprise. We bought a replacement elsewhere.

My van had a coolant leak that was getting worse. I'm not from the area but got a strong referral…read morefor Simmonson's from Kurt at Costco tire store and then I read the reviews! Rave after rave after rave! Here's another RAVE!!! I spoke with Kerri who was amazing, offering me a ride home when I dropped off my van and a new customer discount because I'm on a limited income. Excellent customer service and support even before the work is done. Long story short, I'm thrilled with the entire experience of doing business with this company and would highly recommend Simmonson Automotive to anyone who needs capable, intelligent, helpful employees; quality work, an involved & conscientious owner and quick turnaround at a reasonable price. I'm SOLD!!! I won't be able to take my vehicles anywhere else because Simmonson's has set the bar sooooo high! Thank you, Don (Owner), John (Service Rep?) & Kerri (sp?) (Top Boss?) Y'all are a pleasure doing business with!!!

Simmonson's has been exemplary with customer service, technical expertise, and in general going the…read moreextra mile. We have a variety of vehicles, of which they are quite capable of working on each of them. They are especially talented at servicing European vehicles. HIGHLY Recommended.

This guy has 5 star reviews for a reason. He is THE BEST MECHANIC in Washington. We were on a…read more1000 mile road trip and had a wheel bearing go out in our Yukon Denali on a weekend. We rented a van to continue our trip, and on faith, left our suv in his parking lot. First thing Monday morning he called me, had already contacted our warranty company, approved the repair, had the parts and said it would be done in a few hours. The next day when we came back through town he stayed late to meet us and get us back on the road. Everything was reasonably priced, and real honest work. I wish there was a mechanic like this where we lived. We were really in a bind and he took care of everything. He deserves your business 100%. Nice work.

They are honest and amazing! They have done my brakes, rotors, and pretty much everything else! My…read morecar unfortunately isn't cheap to work on due to being a BMW... but I know they are honest and won't have me pay for something I don't need! They are so much better than the bmw dealer. My car had to be towed yesterday ( broke down in coffee stand drive thru) and Aaron got us the tow truck right away. I would never use anyone else!

After getting a ridiculous quote from the dealership, I asked around for a mechanic that was…read moretrustworthy. 3 out of 3 recommended Cronk. They were professional and shared multiple alternatives based upon how much I wanted to spend and how long I would be keeping the vehicle. They gave a fair quote, that did not change a $. Quick and for the car back in the exact time committed. Will use them exclusively going forward.

Cronks installed an engine for me in 2024 and did a great job. Yesterday they installed a new A/C…read morecompressor for me. Another great job. Ryan is fair on his prices and even better on the work they perform. highly recommend for any type of repair and vehicle.

My CR-V was assaulted in a parking lot, by Catalytic Convertor thieves, but they we're not…read morecompletely successful. We brought the CR-V to Redline for repairs. These guys went above and beyond to help us out. They fixed the exhaust system at a reasonable price, given our situation. They were great to work with. Next time I need maintenance or repairs for one of my vehicles, I am coming back here!

These guys are awesome! My Volvo XC40 engine was screaming at me - Josh diagnosed, miraculously had…read morethe part and repaired in 30 minutes after hours so I could get back on the road. Totally restored my faith in men! Highly recommend to anyone in his area...

Went in for a simple oil change and received top notch care. my entire vehicle was inspected and…read moregreat care taken. the staff was knowledgeable and friendly without being pushy or trying to oversell me on things. I will def be back for my auto needs. wry affordable too.

1. Overcharge. They charged close to $2000 for a job that the *DEALERSHIP* instead did for $800. If…read morethe dealership charges less than you do for the same job, you know you messsed up. 2. Untrustworthy. The tech diagnosed an issue that did not exist. They said defoggers didn't work and recommended replacement. As soon as I got my car back from them diagnosing, I tested it. They worked. Stay far, FAR away.

I literally cannot say enough good things about this place! I was driving up to Spokane from CA and…read morehad my Dodge die in Boardman, OR so AAA came out and towed the truck to Lithia Dodge in Kennewick (the worst experience EVER). Lithia looked at my truck, quoted me $3,000 then refused to communicate with me and basically ignored me while essentially holding my truck hostage for three weeks. I finally got fed up with them and called 360 Automotive to explain my situation. Mind you, I live in Spokane so I'm trying to figure out this remotely. I spoke with Robert around noon and he said he would have my truck towed from Lithia to his shop and take a look at it to let me know what needed to be done. I was expecting to hear from him in a couple of days but I got a call before EOD letting me know my truck was at their shop and they had already looked at it and had a diagnosis for me! Robert followed that up with a text link to pictures and video they had taken as well as an extremely thorough assessment. I was blown away. They also gave me two options of what they could fix and prices for both, and BOTH were less expensive than Lithia. My father was paying for the repairs so they reached out to him as well for authorization. Living in Spokane and not knowing anyone here to drive me back to Kennewick to pick up my truck I had to leave it there for about a month (sorry Robert!). Throughout this process they were nothing but extremely patient, professional, communicated clearly, were very honest and trustworthy as well as kind to me. Not to mention my truck is running like a dream! Even though I live a couple of hours away I'm pretty sure this will be my mechanic shop forever. Thank you Robert and team for everything - you guys are LITERALLY the best!!

Should be called $3600.00 automotive because that's what I paid to replace an (allegedly)cracked…read moreexhaust manifold. (Was never shown the damaged part). They never secured the passenger side turbo charge pipe and it's all tore up like the tech had some anger issues with it. I parked the truck thinking I had other issues and just now got to poking around and found it. If there was less than one star I'd give them zero.

They were very Friendly, we needed 2 tires, we found a cost…read moreeffective cheaper model. But they bought us a longer lasting model at no additional cost, installed them. Great tires. Later another different tire started leaking from the accident and they removed the gravel and junk, and fixed it at no charge. I will use them again!

Took in my car for a check engine light and they said they fixed it but the check engine light kept…read moreon coming on and I payed 180 for the diagnostic and 950 to replace the part and they did they replacement and my car started acting weird and I took it back in and then they said it was a bad pump in the transmission and that I needed a new transmission and that would run me 2,500 for a used transmission. I would not recommend this spot to anyone at all