This doctor saw me early morning on 6/29 sent samples to lab. At 2 pm the next day, July 1st ahe…read moreposted message in patient portal stating my results are positive for 2 infections and would send antibiotic & another medication to my pharmacy. Getting medication sent to pharmacy by other doctors is usually very quick so I was surprised to find out that they had not received anything from Dr Mirto at 4:30 pm. I called BSW Health Pflugerville to find out why but woman on phone said all she could do is leave an URGENT message for a call back with the nursing department. Thursday, July 2nd at noon still no prescription sent to pharmacy so I call BSW Health Pflugerville again for help,after 20 min on phone the woman transfers me to another female that seemed irritated that I was calling again by stating "your message was already sent to Dr. Mirto this morning!" - I asked why hasn't anyone reach out to me yet and she rudely said I will submit another "urgent" message but she must be busy with other patients! I also replied to Dr Mirrors original notice of my test results after we hung up pleading for help with getting my antibiotic asap. Today, Friday, July 3rd still nothing so again I try calling BSW Health but now there answering machine states the are closed for the 4th of July holiday!! Furious about the lack of concern by Dr Mirto and BSW staff, I sent tried calling the office number for Dr Mirto listed on my lab report - it is a number that is not available to patients looking online but only got an answering machine stating staff is unavailable so leave a message, which I did. I also googled the director of BSW Texas, and find an email for Peter McCain in Dallas and notified him of my horrific experience with this Dr Mirto and BSW Health Pflugerville but have yet to get a response from him. FINNALLY st just after 4:00 pm today, I got a call from BSW Doctor in Marble Falls stating that he was made aware of my issues and said he would send over my medication to pharmacy as we spoke on the phone! He asked why I didn't speak to BSW Patient Adviser/ Nurse which is available 24/7 - I informed him that that option was never available on their phone system, nor did any of the 3 different women I talked with at BSW offered that option. I asked him for that direct phone number but he didn't know it off the top of his head but he did sent me a patient portal message with the number. So if someone else every needs to reach BSW for help with medical issue that number he shared is 254-724-7037 or 1-800-724-7037. I plan to file a complaint with the Texas Medical Board against Dr Mirto's failure to follow through with appropriate patient care.

She is very thorough and listens to what you are saying. The wait time was minimal and the office…read moreand room was clean. She's a gynecologist who great in helping with menopause symptoms and explains causes and treatments.

All the staff were wonderful. They were helpful and patient. Very short wait times. If your doctor…read moreis not part of this center you should ask them to join

My Mother had a surgery scheduled here, and I was the driver. Apparently, this center believes it…read morecan control the actions of the driver, as a nurse named Nate tried to force me to stay for 2 hours. The extremely rude, unprofessional, jerk of a human at the front office named Brittney was also upset that I wouldn't stay and even tried to remove me as a driver. Listen, if you have a life, this hospital will try and micromanage you. If you can't take off work, they try to make you feel bad or even cancel the surgery. Brittney and Nate are horrible people and I can promise you, there are better surgery centers with more understanding people who do not try to micromanage your life...they only focus on doing their jobs.

If I could rate him lower I would. I have my child but should have been under serious care. I…read moreshould have had maternal fetal medicine contacted and he talk to my psychiatrist on the regular. I relapsed shortly after giving birth and I was not under the right supervision I should have been. Should have been high risk due to bi-polar condition. But like I said I have my child and that is that. Actually worst experience of my and families life. Should have been high risk I stress this. He is delusional and didn't see me as needing care. I believe this man is discriminative and judged me on my race.

He is a very good Doctor!!!…read more My only complaint is that he is always overbooked. I called today July 15th and he does not have any availability until September. That's a 2 month wait to see him. I usually end up seeing his NP. I guess there are not enough OBGYN's in Round Rock??

Outstanding results from a knowledgeable and competent provider, Matt Kaplan D.O.. I drove to…read moreAustin from the Bryan/CS area to be treated and was glad I did. The staff was very professional and the whole online patient portal was user friendly for patient account set up, check in and co-pay. After he reviewed my test results, Dr.Kaplan explained in detail the medical issue that was causing my back pain, and the options available to me for treatment. After choosing the treatment that we felt I would benefit from the most we proceeded from there. The experience as a whole was great. Now I am loving the results of a pain free back! Thanks, Dr. Kaplan! Tim W

I am a caretaker for another person, so while I am not a patient at this practice, I have been…read morethere for almost every appointment my client has had. The only good thing about this place are the nurses; all of them, without exception, are kind and caring folks with good bedside manner. More than I can say about the doctor himself. Dr Kaplan has to be one of the worst doctors I've ever seen as far as bedside manner. He never sat with us more than maybe 5 minutes, enough time to make notes and leave. He gave the bare minimum of attention to my client when she was talking at any point, and interrupted her constantly to cut the conversation shorter. The one and only time he acknowledged ME was before a procedure, where he asked me to tell my client (who was in another room) not to call the office with any concerns for at least 24 hours unless it was an emergency. On our last visit with him, he straight-up told my client (who by this point was in so much pain she could barely leave her apartment and was feeling the emotional distress from that) that she was too emotional for him to deal with. That other people had it way worse than her and THEY didn't cry. Lastly, he told her that even after the two tests she had been through, he would not perform the final procedure on her until she proved to him that she was on an antidepressant (???????????????????) Now the office is giving us the run-around, pushing our next appointment back a week, then another week, then saying we would have to go to a surgical center because they just don't have the tools they need. I've flat-out encouraged my client to quit giving this practice any more of her money; waiting to see a doctor who will treat her with some dignity will be 1000x better than ever seeing this doctor again. TDLR: This doctor's bedside manner is awful, DO NOT RECOMMEND

I've been seeing Strawser since I turned 23 and needed help controlling my chronic migraines. Since…read morethen, he's been there for me through my scary bout of passing out, seizures, and the works, and has been nothing if not amiable and kind. He's easily the best doctor I've ever been to, and given that I have serious medical trauma, he was one of the doctors that showed me that not all doctors are awful and don't care. The staff are lovely, and his Nurse Practitioner, Kristie, is a ray of sunshine. He cares about his patients, deeply and truly, and I'll be sad the day he retires.

Dr Strawser has been my primary care Dr since I moved to TX (31 years ago)... His care and…read moreattention to my health is nothing short of amazing, he comes into the exam room aware of who I am and previous health issues. Second to this is his office staff! I have never had a insurance or billing issue with his office, I am always able timely appointments. I have occasionally left questions for his medical staff and gotten quick and accurate answers often avoiding an office visit.

My family of four have been patients of Dr. Tran's since 2008. Let me tell you a few things about…read moreher. She is compassionate which you will read in other reviews. She does NOT rush. EVER. She listens. ALWAYS. I usually have a long list of questions and she answers every single one of them while brainstorming and thinking out of the box, which I appreciate. I wanted a doctor who would do that. That's why I've stuck with her. She runs on time and doesn't double-book. She also emphasizes a healthy lifestyle. She's willing to discuss what you eat, and how important nutrition is for your body, and getting the weight off if you need to. Listen, I've got one son who hates doctors, but he loves her. That says a lot! Dr. Tran and her staff, Quinn and formerly Sylvia whom we will miss so much have not only taken care of our family medically but have carried us through some of the toughest personal times in our lives. When we enter that office Sylvia and Quinn ALWAYS greet us with a smile and ask us how our boys are doing (by name) and Dr. Tran always asks my husband and me about our family life and how our sons are doing even now that they are grown. During the pandemic, her office has done an outstanding job of making me feel comfortable going in for bloodwork. I drive up and call to alert Quinn that I'm there for my appointment. She opens the door for me. She is masked and protected and so am I. I go in, sit down, have my blood drawn, and then she opens the door for me to go out. So it's pretty much touch-free! And the whole office smells like a very nice light hint of bleach which tells me they are doing their job of sanitizing the place which I personally love! To wrap this up, if you are looking for an outstanding doctor in the Round Rock community who thinks outside the box, truly cares about your health and your family, doesn't rush, runs on time, listens well, likes to answer questions, and has the sweetest office staff ever then please give Dr. Xuan Tran a call at 512-733-6464

I had an opportunity to do an internship rotation with Dr. Tran for one semester of my Family Nurse…read morePractitioner program. I have to say, She is the most caring, considerate, intelligent and direct to the point . She spends a lot of time with her patients and doesn't prescribe unnecessary medications. Her patients trusted her with her care. Dr. Tran is really big on including complimentary and alternative medicine into her medical practice, promotes healthy living style ( exercises, diet, and screens for diseases), which most physicians don't have the time for nowadays, but this is the best way to get keep people staying healthy. Her diagnoses are very appropriate and accurate . She always makes sure her chronically ill patients are up to date with important lab works and follow up with medications to ensure they don't cause any adverse affects. I feel that her patients are very well cared for and they're very fortunate to have her as their primary doctor. The way she treats her patients showed that money is absolutely not the motive; She does this because she wants to help!

I am extremely pleased with my healthcare experiences with Ministering Physicians. Dr. Woodall…read moretakes the time to listen and encourages me to continue what I should do and kindly advises me on what not to do. I don't know how I would make it without Home Visits from Dr. Woodall and his staff. Not leaving my home for years makes it all the more important to have a caring staff and doctor that really cares about my needs. I mean the picture of Doctor Woodall on his website tells you what a joyful, caring and kind man he is! I am very very happy with Ministering Physicians taking care of my healthcare needs.

I utilized Ministering Physicians as my 87-year old Mother's Primary Care Provider. They came…read morehighly recommended from a friend who utilized them as their PCP for their aging parent. All preliminary contact and sharing of information gave me the initial confidence of a well run practice. However, approximately two-months into them overseeing my Mother's medical care, I have to confess this has been one of the most discouraging patient-medical practice relationships I have experienced. Most of my concerns "appear" to stem from the operations of the clinical and office support staff. I don't know exactly where their operational breakdowns have occurred, as getting any communication and/or response from the office (to include the Medical Director) has been difficult at best. In defense of the Physician who examined my Mother, I was most pleased with his examination and subsequent medical recommendations made regarding my Mother's medical needs. However, every other element of the Practice failed. Communication and follow-through within the Practice is abysmal. The Practice did not follow-up on the Physician's Orders on medication removal or additions from her appointment with either myself or my Mother's senior living facility. This has put my Mother's overall health and safety at risk. In conclusion, I was very encouraged by the Physician's interest and assessment in providing my Mother with the best possible care. However, from an outcome based perspective, regardless of how credible the Physician might be, if those assessments and Orders don't get communicated to those entities implementing the actual care to the patient, the Physician's competency is academic. Hopefully, my experience is an anomaly, but tread with caution and ensure you do your due diligence in monitoring the full operation. Check and double-check that all encounter decisions are actually implemented.

I'm so glad a friend referred me to Meagan Wempe for HRT. I've been discussing the issues I was…read morehaving due to menopause and my gynecologist couldn't really help. Meagan met with me and went over a lot of information include HRT and how our bodies change due to menopause and it is something we need to handle. She ordered detailed labs and then met with me to go over the results in detail. Most doctors don't do that. They put a note in your portal saying your results are fine even though you see some out of range. I started HRT in December 2025 and what a big difference it has made in my life. Then I decided to have my pap smear with Meagan since she takes the time to go over all the information and find solutions. She also ordered additional labs. Then met with me for 30 minutes to go over the lab results. Due some of the results, she ordered more test to be sure all was ok and continue to monitor my thyroid results. I'm so happy that she goes over everything and if she has any concerns request more tests. My last results were not good as it relates to my iron. Right away she sent in a prescription, requested for me to take a certain vitamin and to refer me to a hematologist for possible iron infusions. Since I'm a pancreatic cancer survivor, I already had a hematologist, so the office sent over my results. Sure enough, he ordered for me to have the infusion. I've had low iron since I finished radiation which the doctors knew but all I got was to take iron supplements with no follow-up. It's only because Meagan took the time to review the results, order tests, that I feel I'm finally getting the treatment I need. I can't wait to start the infusion. Maybe I will feel so much better with not being as tired or dizzy. If you ever feel like there is something wrong and you aren't getting the care you deserve regarding your hormones or labs, then go see Meagan. I'm so thankful I was referred to this practice and to Meagan. Also all their staff is amazing whether in person or when I call.

I don't recommend this clinic because of the owner and the office management - NOT the doctors. The…read morearrogance and righteous stance on being a "private clinic" has NO ROOM FOR YOU IN THE REALM OF HEALING. You should be ashamed of yourself. If you are new in America and are trying to understand the medical system without insurance it can be tough, I get it because we need guidance and they don't provide this - instead the owner became very personal and decided that my care is too complicated for them - seizures post trauma broken bones coma blind in one eye and bipolar will not be welcome at Trinity Balanced Family Healthcare. if you are healthy and are a Texan to some degree - you may do well here. I have to stick up for my community in Epilepsy Foundation.com because we deserve compassion, patience and mindful care - this takes experience and the owner and CEO are too weak, emotional and incompetent to care for the sick and my experience will be reported to HHSC - as the owner Alicia stated" this is a private clinic and I have the right to refuse you for an appointment". Thank you for listening. God Bless