After, trying to work things out for 3 months, I filed my complaint with the Illinois Attorney General. I was right about my concerns. Lisa Madigan's office said you should never have to pay to get a quote. I had to wait 46 days to understand their pricing. They should give you a quote up front!
Based on what I paid for mainline rodding, Sherman charges $375 for the first hour and $160 for each additional hour and you will pay for them to sit in the car and write your bill as their hours are time on-site and not time in your house. The first hour includes a non refundable service fee, and a $120 equipment rental.
All in all my rodding from Sherman mechanical was 3.8 x more than what I paid the last time too bad that guy is retired. I'd say the job was less than average, as they kept trying to up-sell me on things I didn't need. I like it when guys come in do the job and leave.
Going through my records 22 years approx 8 roddings I got charged a rental fee twice one guy had to get a 60' cable ($50) to rod all the way to the street (Sherman didn't go that far) and one guy charged me a $35 rental fee for under warranty service a year later. The most I've ever paid for rodding was 38% of what Sherman charges.
Oh and one more thing after I got their pricing information, their bill was wrong they didn't do the math right and over charged me another $76.47. (2.2 x 160) + 95 + 120 = 567 and I was billed $643.47.
BTW - my service guy had the same name and initial as one of the other 5 star reviews here, hope their not related. read more