always there when i need them. was stranded on the side of the road and were there in less than 30…read moremin. will def be using all the time.

An absolute disgrace of a company. Driving around at night to tow a car out of a parking lot that…read morehad other cars in it and were give permission by the restaurant across the street to use. No warning nothing. Anything to make a dollar. This company is a joke! Should be ashamed of themselves.

*I left the same review on google review*…read more I contacted them on a Sunday afternoon for a tow from Nyack, NY to Roselle Park, NJ (a 40 miles tow). The person on the phone was very down to earth and gave me a very reasonable price. I was really in a pickle at the time. I'm from New Jersey and literally had to leave my car up there in a parking lot. I called several places and they were one of the few open on a Sunday (they were also the most affordable!) Super nice people, the tow driver gave me a call to confirm the drop off location and called me when he was near. So glad I called them, seriously give them a call, they'll hook you up.

loved the service. fast answering the phone with a great tone of voice. fast getting to the scene…read moreto pick up the vehicle. friendly representative and driver. would recommend them to anyone any day.

These guys were great! They answered my call even when all tow trucks were super busy following a…read morebig storm. They were easy to communicate with and showed up at the time they said they would. I had a unique tow situation and they were able to solve it!

it desen't even deserve one star. The guy was extremely rude and greedy. stay away from him!!…read more my battery died and need to be towed to dealership. i waited for 30min. he brought a jump stater, jumped started my car for 2 seconds and charged me $50! What a rip-off ! I asked him to tow my car, he insisted that I could drive it myself, and didn't tow my car.I barely made it to dealership. he didn't care if my car could be disabled on my way.

Nightmare! We waited 6 hours for a tow service and then dealer reports over $9k worth of damage to…read moremy sway bar, under carriage etc. Both insurance adjuster & independent mechanic agree it was caused by towing company when they pulled my XC40 onto the flatbed. This cost had absolutely nothing to do with the reason the car had to be transported back to the dealer. This towing service was through Volvo roadside assistance. Buy your own and don't chance using them. The chances of them owning this damage.... worst experience and equally bad Volvo customer care. Don't buy a Volvo.

Thank you for being careful with my car very courteous Service will use again Most of all very…read moreprompt They will be recommended from me

I cannot recommend this business more! I got a flat passing through town & was so worried. They…read morewere responsive- from their road side assistance to putting on my spare to replacement my tire the next day!! They were kind enough to call around for my tire & even recommend a great place to go grab coffee during the service. I 100% recommend!!!

Lone Star representing AAA emergency road service provided a replacement battery for my vehicle…read more The battery was cracked. The battery charging fluid has caused considerable damage. The car is at the dealer and I need to purchase a new battery and pay for the cleanup of the damage. I would not use Lone Star and I plan on contacting AAA and my attorney.

I have been using Glen's towing since the NY State police provided an introduction to his tow…read moreservice following my sons near miss with a deer; that accident was 14 years ago. Since then, over the years, I have had Glen and his great team work on almost every car I have owned or leased. This week with all the mess of the storms etc. my geriatric Tiguan needed for some body work - Glen's team got the work done and had the car ready on time and did a great job despite the weather. I highly recommend Glen's Towing.

Had no choice but to use their service because the police department called them for our truck…read morebreaking down on the highway. Whoever we spoke to on the phone was AS RUDE as all these 1 star reviews say. Literally don't go out of my way either to leave reviews because I also operate a small business so I understand and respect the hustle but keyword is RESPECT. To dismiss my staff simply because they were asking for more information? to provide false information and to rudely accuse us of credit card fraud because we wanted to know why it cost $850+tax for a tow LESS THAN 0.5 miles? absolutely unacceptable. We said we would pay but we just needed a proper invoice first for our accounting, and thats when we'd provide the credit card info but to refuse that request and then to rudely shut us down. How you do business, I have no idea but I would never recommend this company

I needed my car towed to a friend's place to get some work done. Called the night before, he was…read moreupfront and told he that he wasn't going to be available and was dope enough to refer me to someone else. The day arrives and I decide to reach out again and as luck would have it he just became available. I got a good quote and within 30 mins he was ready for the pick up and was able to get me to my destination safely and quickly. I really enjoyed our conversation. So thankful for the help!!!

Broke down 7 hrs from home. AAA jerked me around for 4 hrs till car rental was closed said…read morecouldn't ride in AAA tow truck. Then Danny called to setup tow and the rainbow appeared. Courteous, quick. Made my night. Fixed my car and was on my way. Shame I m not a local.

Excelsior picked up the phone at a late hour , I spoke to a human , was able to get a quote on the…read morephone and they came in record time to assist with my car , the person that provided the service was polite and thorough, he explained and gave me advice . A simple matter but when your stranded with no help available they did a great job . Thank you for your good service.

Would definitely Recommend Excelsior Towing to anyone in need of a tow in the Carmel area.I came to…read morevisit from the city and needed to do some paperwork on a car which was not yet registered and required tow to and from the sheriffs office.Their Service is very quick with them coming in under 10 minutes and they are great people who make it easy to be comfortable around and truly care about their customers.They also gave us a great price, half of what the other towing companies in the area were charging. 5 stars If i'm ever in need again in the area they will be the first to get my call.