I thought I had a good relationship with Vinnie and Emilio for years, until I needed some basic troubleshooting done on a couple of jobs they performed (brakes, tire balancing, and alignment. Brakes made a funny noise they'd never heard before but ultimately it wasn't their fault, tires wound up having a manufacturing defect so not their fault either, and alignment they redid but the steering wheel was still off center while driving. So big picture - nothing out of this world in terms of expectations of their abilities to fix.) Instead, they call and tell me "It's not a good fit working with you." This is work they originally did, that I even offered to pay for it to be checked again, and they're now telling me "We're not working with you anymore. Find someone else." I would stay away from any mechanic that doesn't stand by the work they do. read more

I have been using E & L for over 10 years. They are always accommodating, fair, and reasonable, and provide great service. I highly recommend E & L. read more

E&L is the best, hands down. I've been going there for five years for both major car repairs and routine maintenance. They are 100% honest and do great work fast for great prices. If they tell you something is wrong with your car, there is actually something wrong. And they go the extra mile to help. On two occasions, I had a car issue but was unable to go to the shop right away. Vinny patiently talked me through the diagnosis on the phone. He provides superb customer service. You can't go wrong with E&L. read more

You can't go wrong taking your vehicle to E & L for repairs. They are the best. Good service, knowledgeable mechanics, courteous staff

I had a rattling noise coming from the front end of my vehicle and went to many auto repair shops in the neighborhood and they all gave me extravagant prices and diagnostics. I stopped by one day and mentioned my issue and Vinny said drop it off in the morning and I will let you know. He called back quickly and told me what the issue was and gave me a price. I also asked him to replace my transmission fluid and I had purchased the oil to do it myself and he said he would do it and charged me very reasonable. I will continue giving E&L business while in Ossining. John read more

Vinny and Emilio are the best: fair, trustworthy and just a pleasure to do business with. What more can you ask for?

They do a great job of listening and telling me what I need and what I don't. Flexible too and they stick to their estimates and scheduling. Our regular shop. read more

Emilio and Vinny are hands down the most fair and helpful mechanics i have ever used. When i moved to Ossining 12 years ago, they were the shop that was closest to home. My volkswagon had an issue that they couldnt figure out so they consulted with a VW shop, and then sent it to the shop after a few days of tinkering. They didnt charge me a dime for their work even though they had put plenty of hours into finding the problem. That was just one nicety that they have extended to me over the years. I wouldnt take my cars anywhere else. read more

The BEST service, reliable and trustworthy for sure. I've gone to them for over 5 years and they have always been fair and true with their findings and prices. While traveling and my car broke down, I couldn't get to E&L, I called them to make sure the unknown mechanic wasn't trying to rip me off. They walked me through what to ask for and how much it should be. Even when in the market for a new car they were always there to help. Best people! read more

I can't say enough good about Vinny and Emilio. E&L are true partners. You'd think I'd own stock in them as this is my second review for these guys. With so many hucksters and Trumpsters in the world these days, Vinny and Emilio have a valuable community business. All best guys! read more

Great service. Fair and honest. Quick to help. Honest prices. I always bring my vehicle there when I need anything. They can repair or maintain any type of vehicle. Efficient and quick. Never had a problem. Always satisfied. read more

My car was making some strange noises and I realized I'd better have it looked at. I recently moved to this area and wasn't certain where to bring it. Someone recommended E&L, I thought I'd give them a try. I called and Vinnie told me to drop it off sometime that same morning, they'd do their best to at least determine what was wrong. Turned out very little was wrong, and they were able to take care of it quickly. The bill was quite reasonable too. I am thrilled, I highly recommend them. Thank you Vinnie and E&L! read more

Have been a customer for years. I trust them. Their service is excellent and they are prompt and accommodating

I've been going to E&L Automotive for a few years now, having found them right here on Yelp when I moved to the area from Brooklyn. I come from a family of automotive repair technicians, but since they all live too far to go to on a regular basis, I knew I had to find somewhere local that lived up to the standards that I was used to - not to mention, I have a 2007 Subaru Outback with over 220,000 miles, so inevitably, things come up. I couldn't be happier with E&L - Vinny and Emilio are both honest, straightforward, and really know their stuff when it comes to cars. They always seem to be able to fit us into their schedules, quite magically, and the work is always done quickly and well. The prices are very fair for the quality of work that is done. Highly recommended. read more

There has been something I've wanted to say for a long time but was never able to before..."I have a mechanic". Finally I have a mechanic, someone that I trust, that is fair and honest. I started using E&L a few years ago when I moved to Ossining when they were located on S. Highland. I didn't really do anything major with them just inspections. Now that my car is getting older, it needed some work. Before I went to see E&L I looked up online on the approximate cost of my repairs just to get an idea. E&L actually came in about 100$ less than what I thought for new brakes, inspection, and fixing my air conditioning. They do a great job and they are just really nice people. I can't tell you how many automotive places I've gone into where I just was creeped out or they were rude or they would talk to me like I'm an idiot because I'm a woman. Everyone at E&L always has taken the time to explain things to me and never makes me feel like an idiot when I don't know what something is. I'm so happy I found them and that they are so close by. I highly recommend E&L, they will do a great job. read more

After being referred to E & L Automotive and receiving a horrendous quote from the dealer to fix my brakes I decided to pull the trigger and give them a try. BOY WAS I GLAD I DID. Emilio and his team are fantastic. You know they care about your car as much as if it was their own, or better yet, their child's car. They fixed my car for a fraction of the quote from the dealer and also showed where some items the dealer had "fixed" was actually not done correctly. I hope Emilio is immortal because I don't want to ever have to leave the caring embrace of E & L Automotive! Do not hesitate, in any way, to make Emilio your regular mechanic. read more

I'm so grateful for the great work from E&L. My husband and I both had car issues in the same week and they took care of us so it made a our stressful situation not bad at all. Highly recommend. read more

Honest and hard working crew. Always had a good experience here. Bring both of my cars here for routine oil changes and any other mechanic work. read more

I just move to Ossining and had no clue where to go fix my breaks. Yelp reviews were good, and it was a really good place. He fix it up right away. In 1 Hour I was all set and the cost was fair. Everyone very polite. Great service. read more

Vinny and Emilio have taken great care of my Toyota Tacoma. The truck has had some issues, as it has over 207,000 miles, and they have been able to diagnose and fix it thoroughly. Nice guys and trustworthy. Highly recommend! read more

I came here for maintenance and was helped by Vinny. It took about 2 hours due to changing the front tires. The process was very smooth and the price was fair. I'll be back for my next maintenance check. I'm happy to support a small business that takes good care of their customers! read more

E & L Automotive - Front wheels needed to be replaced - about $280 for both wheels - Towing Near Me - Ossining, New York

Its always nice to find a mechanic shop that you can trust but its the old school customer service that I find refreshing. Thanks Emilio read more

Emilio is an amazing mechanic as well as a gentleman & a good businessman. He not only will fix your everyday car, he can work on your classic or hot rod as well. Vinny & the rest of the staff are great as well read more

I am new in the area and needed a new mechanic. My car needed an inspection so I thought I would try E a me Lsince they were local. He found something wrong with the sway link bar and told me it would not pass inspection. I checked with my old mechanic And he said this was not so it needed to be replaced at some point but it should pass inspection and I did verify it with another mechanic. And also wanted to charge me $100 more than the going price -I checked with other mechanics in the area. I did tell him that I was looking for a new mechanic but he did not seem to want my business. read more

These guys are awesome! I experienced a disaster today when I discovered a flat tire. Vinnie helped me. First he called me a tow truck, and then when I got to the shop he put the car up to check it and found 11 nails in all four tires and repaired them all in under 30 mins - at a generously sympathetic discount. I recommend this place highly! read more

Over 30 years experience. Great service and prices. Very honest and professional. I've known Emilio for many years and you can count on him. Works on all makes and models including classic muscle cars NYSI INSPECTION. TOWING read more

I have a 2004 Prius and after the warranty expired, I knew I wanted to leave the dealership, but I didn't know where to go. Some friends referred me to Emilio when he was on S Highland Avenue and he's been taking good care of me & my Prius ever since. That's 8 years that I'm confident he's keeping me safe and charging me fairly. I'm writing the review because he went over the top the other day. I got caught in that huge rain we had and going through a flooded area, it knocked my mud guard down & it was dragging on the ground. Emilio fixed it and also fixed another part of a different bumper that was sticking out in a funny way since I had backed into something years ago. That funny angle of the back bumper was bugging me for the longest time. I'd asked others to fix it, but it never happened. Or they "fixed it" and then a day later it was sticking out again. Emilio told me he found a couple of screws & held it in place from the inside so I couldn't see it. Viola! done. On top of that, he wouldn't let me pay him for those fixes, even though they had the car up on the lift for about an hour. You better get over there. read more

Emilio is a true gentlemen! He's always been polite and smiling, and LISTENS to you when you describe any issues with your car. Prices are fair, and he's just an honest nice guy! I've never posted a review online, but will sign up just to praise him! read more

Nobody gets five stars, but if I did give 5, Emilio & Vinnie would get them. They fix stuff. The listen, they look, and they fix it. I got pretty tired of paying for "couldn't really find anything, but we did this or that, maybe it will help." Not to mention their shop is super neat, they're both super nice guys and if they notice you're due for an oil change and they know you're about to go on a long trip, they change it. Love! read more

If you have patience to read this review, you will understand why I am so angry about E & L Automotive. As a foreigner, this is my worst experience in the United States. I have a 2006 Volkswagen Passat which was repaired by E&L a month ago since my car's check engine light was on. However, the check engine light was on again in the last week. So my wife drove back to ask them check whether it was the same problem. They then told her that the problem was different, and asked a fairly high price to fix this "new" problem. When she planned to leave and double check the problem by some other auto repair shops, Emilio, the owner of E&L, told my wife that she cannot drive the car away unless she paid off more than $100 dollars "inspection fee". To me, this is a nasty robbery. After all, when the same issue (check engine light) repeats within one month, it is very natural to ask the one who claimed to have fixed this problem to check whether it is the same problem. Also, when my wife drove the car to E&L, they never told her that she would be charged for checking. Everything has changed when my wife told them that she decided not to fix the car in their shop. After I came to E&L this afternoon, Emilio also warned us that if we don't pay off immediately and drive the car away, they will keep on charging us $60 storage fee per day. At last, we had to pay them more than $100 dollars for completely nothing. As a foreigner, this is my worst experience in the United States. I don't know how E&L guys treat native customers, but my own experience suggests that they are not honest and trustable. Shame on them!!! read more

Decided to bring my car here based on all the outstanding Yelp reviews. I couldn't be happier with the work and the price! I drive my car hard, down to the ground one would say. Vinny took care of my brakes and even called to tell me what the issues were before he started the work. Very fast, same day service, and quality work. So happy I found this place. I will definitely not only recommend to everyone that needs a good car repair but plan on returning in the future for any car issues I have. Fantastic job, thank you for a trustworthy place! read more

I have come to really like and trust Emilio and Vinny. They are honest, excellent mechanics. The turnaround time is always reasonable and highly recommend these guys. read more

I had been looking for a garage to have my old toyota fixed for a while, someone told me about this garage and decided to give them a try. Not only were they efficient but did completed the job earlier then they said. I would recommend them to anyone who has an auto they want to hold on to. They were fair in price and explained everything that they had to fix. My car is running just like it did 19 years ago. Great garage, and great guys. read more

I'm a happy customer- I was expecting to pay much more than I did. I dropped my car off and requested it to be finished by a certain time, if possible, and they had it ready ahead of time. yay!! read more

Vinny and Emilio are the best; we trust them implicitly. For over 5 years they have maintained and repaired our Ford and our BMW. As I told Vinny this morning, "They are a hidden GEM." They care for our cars as if we are members of their family; genuinely concerned, impeccably honest, and their automotive repair skills are unparalleled!!!!!! read more

horrible service, rude over the phone. i called to ask a question and whoever answered was very rude. not my first time here either, but they continue to rip people off by overcharging, poor quality work and as previously mentioned, terrible service. would not recommend coming here if you need your car fixed. read more

Took my vehicle to them with a laundry list of things to be done, big and small. I left the car with them for a week to get it all done while I was out of town, and they delivered on time. I had assumed I would need to go to a different shop to get the body work done, but no. they have sister company, Tino's, who will do the work while I was away as well. So I figured i'd have two separate bills, or have to pick it up at a different location, or.... but no. One bill, all through E&L. Unfortunately, as soon as I arrived home after picking up the car, I couldn't open the driver side door! So something they monkeyed with in the door had broken my ability to open it (or rather unlock it). I called them immediately and they actually sent someone to my home to fix it in my driveway because they were about to close. unheard of. The only gripe I have is that one of the things I needed done would involve extensive labor and they refused to do it. They said if I couldn't find someone to do it immediately, to bring it back to them in the fall when it's slower. Is it because there are so few mechanics they need to free them up to service other customers and keep them coming back? Not sure, but now I'm looking for another place to handle this one last thing. But given the above comments, still not enough to make me reduce the rating. At least they were candid with me. read more

A good auto mechanic is hard to find. This small shop in Ossining has been trusted with four of my cars. Always ready when promised. Work always professional. Honest and Trustworthy auto repair read more

I went based on the reviews. Maybe the guy was having a bad day but can't remember the last time I was treated worse. There are many other options in the area. Very disappointed because of all the positive feedback they have seemed to get but can't say that was my experience. Also the estimate for the work was much higher than the place I eventually went to. Proceed with caution... read more

E&L is the cleanest most efficient garage I have ever seen. You could eat off the floors and they do what they say they are going to do when they say they will and try to save you money at every opportunity. Forget the dealer - forget the franchises - go to E&L read more