Always bring my cars here. For one, the bathroom is clean so when I take my kids with me, I feel…read morecomfortable with them using it. The little things that make the difference. The co-owner Cliff is awesome and that is another reason that I continue to come here. His team of mechanics are friendly and I enjoy to give them the business.

They are very honest I went for a break job and if they examine my car, they said I don't need them…read moreright now. Come back in a year.

My partner and I had car troubles while driving back from Boston to our home in DC and ended up in…read morea unfamiliar part of NY with a car struggling to accelerate. We called around and no one was willing to even take a look at our car for several days, if not longer. We were lucky enough to give Bob at Briarcliff Classic & Imported a call though and he told us he'd make time for us since we were in a jam. One of the mechanics, Trevor, was able to fix the car on the spot and we were back on the road in no time. Bob and Trevor were both so kind, helpful, and informative. They also charged an incredibly reasonable, small fee for their services. It can be so hard to find trustworthy and friendly mechanics--I'd highly recommend trusting them with any of your car's needs!

Several auto repair shops in the area could not make the necessary repair to my older Jaguar so I…read morehad it towed to Briarcliff for an assessment. Bob Millstein is totally knowledgeable about the classics and is truly dedicated to his craft. Between Bob and the master technician, Marlon, my car was back in service operating like new. Glad I found them.

Pascal and his crew were extremely helpful in a pinch. if you have a classic or a foreign car- take…read moreit here!

I have been going here for ten years. Don't waste your…read moretime going anywhere else but HERE. If time is money this is your solution. No car trouble can stump this team. No matter how old or brand new and no matter the make. They are a results driven auto service. GO now-don't hesitate!

Professional- work safe and clean. Always inform you of what they are going to do before they…read moreperform it. They have improved when it comes to pushing small item replacements that you didn't come in for like the interior car air filter or wipers. Always use your on line coupon to save $.

Everything was simple. Travis the manager was professional and very helpful. The staff were…read morefriendly and professional as well. The oil change, fluids top off and car system check was performed as well. They even knew how to reset the controls in our relatively new car ( since I didn't) and I learned a few things!

Had excellent service. New tires and front brakes done. I thank you for the service I received at…read moreyour location.

We had a terrible experience there. We just got a used car from another state and went there for…read moreinspection. The car passed the inspection from another state already, and when they did NY state inspection, they told us the rear brake was low and advised us to get a new one. So we spent $1000 on that. And we didn't negotiate the price, which was a mistake. While we were waiting, we saw all other customers negotiate, so don't forget to do that if you want a more reasonable price. After the replacement, it passes the inspection again. And we were on our way cross state for the holiday. Only after about 30 miles, we noticed the rear brake had major issues and it was not safe to drive, but by that time, we were already in New Jersey. We had to call towing company spending money to tow it, and it definitely delayed our trip. We went back the next day, and they wouldn't take accountability for this. They said when they inspected it, it was all fine. Even when we ask them, how come this happened after we spent $1000 replaced a new brake. This is unacceptable. They did end up repairing it for free, but we couldn't make to our holiday gathering on time and wasted so much time waiting for the expensive towing.

You just can't beat this place. Availability, service, so smart. Fair price. They get you right…read morein and the f.....g coffee is even good!

This company is the best in the area for tires, or alignment. For years using a different company…read morei ended up with leaks in the rims, and honestly expected more trouble with leaks, but they obviously know what they are doing. VERY happy with the service provided.

I have been using E & L for over 10 years. They are always accommodating, fair, and reasonable, and…read moreprovide great service. I highly recommend E & L.

I thought I had a good relationship with Vinnie and Emilio for years, until I needed some basic…read moretroubleshooting done on a couple of jobs they performed (brakes, tire balancing, and alignment. Brakes made a funny noise they'd never heard before but ultimately it wasn't their fault, tires wound up having a manufacturing defect so not their fault either, and alignment they redid but the steering wheel was still off center while driving. So big picture - nothing out of this world in terms of expectations of their abilities to fix.) Instead, they call and tell me "It's not a good fit working with you." This is work they originally did, that I even offered to pay for it to be checked again, and they're now telling me "We're not working with you anymore. Find someone else." I would stay away from any mechanic that doesn't stand by the work they do.

My car was making a burning rubber smell when it ran and I brought it to Cappello's suspecting it…read morewas coming from my serpentine belt. The guys thoroughly troubleshot the issue: they drove it and figured that it was actually coming from an oil leak. They power-washed the engine bay, drove it some more, and determined the exact source of the leak. They gave everything another look and after finding engine gunk determined that the car probably didn't have the most regular oil changes in its past. (In my defense, it was a used car - I'm an every-5,000-miles kind of guy). This also surprised me, since the car had been to a certain 3-letter luxury car dealership twice in the last year and this leak was never discovered. The next day, the issue was fixed, all fluids topped-off, and I was on my way. The guys stayed open late so I could pick up my car and explained all of the work that was done; no shady up-sell. I've been to many mechanics over the years - national chains, "quick lubes", luxury dealerships, domestic dealerships, "discount" tire shops all around the country. This place is, by far, the most thorough, honest, and professional place I've ever been - I felt like I was personally being attended to.

Good guys. We had a brake caliper issue with our Mazda and they took the time to sort it out…read moreproperly and we had our car back by the end of the day. I'll be back for future repairs and maintenance.

I came in for an oil change and couldn't be happier with my experience. Let's dive in …read more.. Professionalism (5/5): The head tech on the bay I drove through, Kevin, was very courteous, professional, and thorough in his explanation of each item they checked. Service (5/5): I came in for an oil change and like that they check other serviceable parts. I know it's corporate insisting so they can make supplemental sales but I didn't feel pressured at all and found it quite informative. Value (5/5): I was able to use a coupon which was helpful to bring the price down. Still, was in line with other places for oil changes for my car make and model. TL;DR: Will certainly come back for future car maintenance needs.

This place is beyond fantastic. I was in and out in under 30 minutes, taken care of awesome…read moreemployees who were friendly, professional, and attentive. This is exactly the kind of service you want from an automotive service. I highly recommend this place to anyone in need of services they offer - you won't be disappointed. Right on you guys! Thanks for keeping my truck going.

Fast & perfect service - love the proximity to coffee shop & downtown. So thorough, and kind with…read moremy kids (who wanted to take home alllll of the toy cars). Thank you!

I had used them several times with good results, but my last interaction with them was not good. I…read morebrought it in for an oil change, and it turned out another more significant repair was needed. They did the oil change, however the next repair also would've needed a complete oil change as well to complete the repair. Instead holding off the initial oil change for when the second job was completed, I ended up paying for two oil changes within a period of three days. It was sloppy work, to say the least... and possibly purposeful negligence. Either way, it should never have happened. Very disappointing.