the shop is small and crowded. very satisfied with the service. the work was done in a timely…read moremanner. mgmt kept me updated. pricing was reasonable. mechanics are professional, sato auto repair has become my go-to for anything related to my car.

Small and a little cluttered, but I loved the vibe of this place, and the work was done well and at…read morea good, competitive price. I know a few things about cars and I was very confident they were being straight with me. Also the guy showed me the replaced parts and even offered them to me (which I declined) but I appreciated the directness and honestly. The only reason I'm deducting a star is because I was told on drop off "two hours" and it ended up being quite a bit longer. Not a huge deal, stuff happens, but would've appreciated a little more accurate time estimate up front.

I came to Sals to have my struts replaced. My old Honda CR-V was serviced at Sals, and they did a…read morefantastic job! Prior to getting it serviced, there was a clunking noise and the ride was very bumpy, especially over pot holes. Now when I drive it, the sound is gone, and it's the smoothest ride ever! Sals also identified a leaking rubber piece as well as an issue with my engine mount which they replaced; I otherwise would have never known. They got the entire job done in less than 2 business days so turnaround was terrific. The staff is friendly, extremely knowledgeable, and I will certainly be back for future maintenance.

I went here because I heard the tools are great quality. The wait took 4 hours. The actual repair…read moretook 3 hours tops. I called ahead to make sure that they could fix my motorcycle. Over the phone they said yes but when I got there to pick my bike up they said they couldn't fix it. I did it myself at home instead (I needed a new tire. That was it) as I left with my still broken bike one of the guys working there stopped me and said there was a fee for wasting their time!! The cost was $20 and the employee told me to be grateful that they weren't charging me full price. The only good thing there was leaving

My family has been going to Bert's for years. The professional manner, the team and Bert himself…read more Have always been a positive environment. Great place to get your car repairs done, on time service.

I've been going to Bert's since 2004 (exclusively), and have sent dozens of people over there - it…read moreis exceedingly difficult to find a decent mechanic who wont' rip you off, and even more difficult to find someone who talks and treats you with respect. I've taken my car there three times and told nothing was wrong, no charge (where else are you going to get that???). One (rare) time I took my car there and they put the left-sensor on, when the right sensor was the malfunctioning one - again, fixed no charge. Yes, a mechanic is going to be expensive, but taking your vehicle to someone disreputable is going to be even more expensive. Bert's has been family owned for 60+ years, and there's a reason - he takes care of his customers, AND their vehicles.

I am disabled and can't bend down. My cane and disabled placard show this pretty clearly. I pulled…read morein here and asked the slim older guy if he could help me figure out which of my tires was low as my dashboard indicator won't tell me, and he interrupted me to tell me that the air was over there (by the road). I said I can't bend down to do it myself and would pay, but he interrupted me again to tell me to "ask the girl inside [the gas station portion], but we're two separate businesses." So how will that help me? Rude, dismissive, and unhelpful for something incredibly simple if you can bend to do it.

As usual, Steve and his staff did a great job with the state inspection and other maintenance needs…read morein a timely fashion. Resorctong all clients working with each one schedule and making sure all maintenance issues are completed, This is a five-star auto repair facility. Fral lewis just reviews

Our car was in crisis and the professionals at White Plains were the most helpful and personable…read moreand honest any traveler would hope for in an emergency- five stars and highest recommendation from someone who has been around cars and service centers a long time and seen some questionable providers- not these guys!

I've gone for a couple of situations, as well as inspections and oil change, winter servicing…read more Always prompt and helpful. Very courteous. Affordable. A couple of times he helped me without charging (I insisted on providing a thank-you-gratuity). Couldn't be happier with the service or experience.

After reading other positive reviews, I decided to trust North White Plains auto for my car issues…read more They have someone at the desk ready to greet you. (Which is saying something based on other places I've gone to in West Harrison). From Inspections to repairs, I trust their work. It's so nice to have a place you can trust for your car needs!

I've known these gentleman for over 10 years....they are seasoned mechanics combined with honesty…read moreand integrity :-) I have owned a Honda and a sports car over the years and they can tackle both with experience! Tom and Chris are very professional and Steve is a natural at his profession.

Great job on my alignment. Fast service. 5 mechanics on premise to get you in and out. The price…read morewas right, and I wish I had my brake job done there vs the service station closer to home. I would have saved $150. Thanks to Sammy and his crew. I will be back!

I was told to go here for an inspection by another place that had issues with their inspection…read moremachine. The gentleman that I talked to seemed annoyed that I was even asking him about an inspection. This individual needs to work on the way he talks to his potential customers.

service was terrible. I was stranded at a gas station near the shop. I called them. they tried to…read morecharge me 150 to tow the car and 450 to do my shift cable because it "snapped". I told him I wasn't from the area and couldn't afford to stay at a hotel and wait till the morning for the part. he told me to I had to wait.something threw me off and I got a mobile mechanic. turns out all I needed was the bolt for it. they lied and tried to rip me off.

I've been going here for years. Trustworthy and fair prices. They have always been able to take…read morecare of my needs.