I hit a curb today while driving and got a flat tire. I called AAA and they sent Raymond of…read moreRiverside Service to the rescue. Ray arrived and immediately went to work and changed my tire. In no time at all, he had me on my way. Thank you, Ray, you were very efficient and kind. SB

Came to pick-up my neighbor's car and caused extensive damage to my landscaping. I was incredibly…read moredisappointed to call to voice my concerns and then they instantly denied it and said "they'd look into it" Never got a call back and was given the runaround despite several messages. Would think twice before working with a business that puts profit above all else

My daughter was alone when she was in an accident on route 95. When Joe Guagliardi arrived on the…read morescene to tow her car, she was very shaken up. Joe's kindness in assuring her, explaining everything to her, and generally taking care of her was a kindness we will not forget. He got on the phone with me to assure me she was ok, was in good hands, and that he would be with her until I could get there. I am so grateful for Joe today!

Hannigans has done body work on all my cars for more than 25 years. Including Mercedes, Porsche and…read moretotal restoration of my 1957 thunderbird. Excellent work. Highly ethical. Reasonable costs. And the owner, Tom, is a super nice guy. I highly recommend. Sam Marcus

This place first and foremost does not even deserve a star. Let me explain this clearly along with…read morepictures that I have to support everything that happened: I went to meet a friend at Westchester Burger Company and while their parking lot was alittle packed I know that you can park in Stop n Shop with a receipt from Westchester Burger. Great, I go park at Stop and Shop. I walk to Westchester burger and waited for my friend to arrive, which she ended running late and I decided to cancel since it would be running into my schedule for the rest of the day. I walk back to my car no more than 30 minutes later to find a boot on my driver side tire. Seconds later I was approached by a man that said I had gotten the boot because I walked off the premises. I said wasn't I allowed to park there because I actually went to Westchester burger? He actually agreed and said I'd have to speak to the person in charge. The person in charge was a rude young girl with blonde hair, a grayish torn up vest that began walking my way. I explained the situation and she said (jess or Jessica whatever her name was, who also didn't want to give me her last name) I would have to still pay the 70 something dollars because I was not parked on the side where the sign was and I did not have a receipt. I went back to get my receipt from Westchester burger, my car was literally on the other side of the sign. She began avoiding me and walking in all other directions besides mine in order to address me. It was a back and forth thing until she finally decided to ask the guy standing next to me "Is she ready?" I was standing right there the whole time. I gave her the receipt and it still wasn't good enough. I was already upset because 1) My Plans were cancelled 2) it's the day AFTER Christmas and you have nothing better to do than to give people boots for money and to top it off she began giving me sarcastic answers amongst avoiding me the whole time. I have pictures of everything. I paid the fine because I just wanted to get out of there already. I go to sign my name on the phone and she snatches it out of my hand. Nice, great customer service! Get a real job. I called their office and the guy told me to call back tomorrow. I called my credit card company and they told me to get more information for my claim. I call back to get recieved by the rudest person on the phone. He kept giving false answers that I "admitted to" when all I said was so if I was in the spot in front of mine I wouldn't have gotten a boot?" "He says there you go you got caught". No I didn't agree to anything and then he says I don't have time to go back and forth I have to tow a car, call back on Monday and argue with whoever is here. Unbelievable. I will be pursuing this case and it's unbelievable that they would think its okay to do this on false accounts.

Zero stars!! My complex in Hartsdale contracts this company to enforce parking. I happened to…read moreforget to place my permit on my dashboard. Totally accepted I messed up. Mark and another guy came to take the boot off, he took forever to handwrite a receipt and I was in a rush to get to work. We get to the payment part. I was expecting to pay $65 maybe $75 according to their sign. To my astonishment he said it was $272 ($250+tax) based on my car weighing more than 6,000 pounds - my car wasn't even towed!!! When I got upset he threatened to have my car towed to Queens because he has another lot there and that he would simply justify towing it there by saying he has no space is Portchester. Needing to get to work I was forced to pay the abusive fee. I then handed him a credit card and he said it had to be cash, even after I read online tow company's can't refuse to accept credit. Conveniently enough they offered me a ride to an ATM. When I got back Mark mentioned something about his wife uploading the handwritten receipt to their system prompting me to ask if he was the Owner (I later on found he lied). I kept pleading about the cost and they weren't hearing it. Furthermore, I requested references to how they can charge what they charged and an official invoice to which neither were provided. I have since then opened a case with the BBB, requested the Westchester Comproller to investigage, have a complaint in with my complex and have sent them a certified demand letter requesting a $207 refund. I did learn I would have been better off using my grinder to take their CHEAP $80 boot off and potentially having to pay for that versus paying them to take it off. Greenburgh Police confirmed in cases like this they are considered a private matter. Tow companies tend to have a bad stigma, now I see why.

My handicap van was smashed into, undriveable, and the handicapped ramp and door did not work. We…read morecould not have gotten transportation for my husband in his wheelchair. They put the van on a flatbed, drove us back to our senior living facility and lifted my husband (well over 200 pounds) out of the driver's side and pushed him into the apartment. I am having it repaired there and they have been very helpful. I have not seen it yet, but am being kept up to date with the progress. I have dealt with nothing but exceedingly friendly and helpful people.

They violate towing laws. Will not produce paper work from reassigned vehicle. The administrative…read moreemployees are unprofessional lazy and rude.

After seeing all the great reviews I took my chances and brought my 2011 BMW here for service…read more I've been trying to get my inspection passed (overdue) and a few other things taken care of for a while and even after bringing it to BMW for a recall, they didn't find the issue why my inspection wouldn't pass. Well, Semaca found and fixed those issues and a few more I had mentioned and found some I didn't know about. The pricing was fair. Considering I had been waiting for MONTHS (and would still be waiting) for my usual mechanic (a family member) to do the work but never has time, it was well worth every penny it to have it done and over with. I will recommend Serafino and his team. They were great. Witt also provided great customer service. They were very thorough and listened to all my concerns and were accommodating to my schedule.

Very honest and knowledgeable. Does work on my Mercedes and Porsche…read more Has solved some difficult problems.

I cannot recommend this business more! I got a flat passing through town & was so worried. They…read morewere responsive- from their road side assistance to putting on my spare to replacement my tire the next day!! They were kind enough to call around for my tire & even recommend a great place to go grab coffee during the service. I 100% recommend!!!

Charged me well over 300$ just to move my car a few feet, should be laws against these kind of…read moreprices.

Marc is the best, always there for me; no BS he makes me laugh! Never over charges, a straight…read moreshooter!!

Got into an accident while moving my vehicle. Was completely noncompliant through insurance process.read more