I hit a curb today while driving and got a flat tire. I called AAA and they sent Raymond of…read moreRiverside Service to the rescue. Ray arrived and immediately went to work and changed my tire. In no time at all, he had me on my way. Thank you, Ray, you were very efficient and kind. SB

Came to pick-up my neighbor's car and caused extensive damage to my landscaping. I was incredibly…read moredisappointed to call to voice my concerns and then they instantly denied it and said "they'd look into it" Never got a call back and was given the runaround despite several messages. Would think twice before working with a business that puts profit above all else

My daughter was alone when she was in an accident on route 95. When Joe Guagliardi arrived on the…read morescene to tow her car, she was very shaken up. Joe's kindness in assuring her, explaining everything to her, and generally taking care of her was a kindness we will not forget. He got on the phone with me to assure me she was ok, was in good hands, and that he would be with her until I could get there. I am so grateful for Joe today!

Hannigans has done body work on all my cars for more than 25 years. Including Mercedes, Porsche and…read moretotal restoration of my 1957 thunderbird. Excellent work. Highly ethical. Reasonable costs. And the owner, Tom, is a super nice guy. I highly recommend. Sam Marcus

Zero stars!! My complex in Hartsdale contracts this company to enforce parking. I happened to…read moreforget to place my permit on my dashboard. Totally accepted I messed up. Mark and another guy came to take the boot off, he took forever to handwrite a receipt and I was in a rush to get to work. We get to the payment part. I was expecting to pay $65 maybe $75 according to their sign. To my astonishment he said it was $272 ($250+tax) based on my car weighing more than 6,000 pounds - my car wasn't even towed!!! When I got upset he threatened to have my car towed to Queens because he has another lot there and that he would simply justify towing it there by saying he has no space is Portchester. Needing to get to work I was forced to pay the abusive fee. I then handed him a credit card and he said it had to be cash, even after I read online tow company's can't refuse to accept credit. Conveniently enough they offered me a ride to an ATM. When I got back Mark mentioned something about his wife uploading the handwritten receipt to their system prompting me to ask if he was the Owner (I later on found he lied). I kept pleading about the cost and they weren't hearing it. Furthermore, I requested references to how they can charge what they charged and an official invoice to which neither were provided. I have since then opened a case with the BBB, requested the Westchester Comproller to investigage, have a complaint in with my complex and have sent them a certified demand letter requesting a $207 refund. I did learn I would have been better off using my grinder to take their CHEAP $80 boot off and potentially having to pay for that versus paying them to take it off. Greenburgh Police confirmed in cases like this they are considered a private matter. Tow companies tend to have a bad stigma, now I see why.

First off, if I could give less than 1 star I would…read more My brother in law owns a towing company and I have nothing against people doing their job, but at least be professional about it. The woman Michelle something booted my car and was extremely rude to me to the point of laughing in my face. She refused to give me her name. I had to ask her partner. He refused to give me her last name. As the previous comment says they are EXTREMELY sketchy. I wasn't sure I wanted to give them anything besides a call to the police. They sit in an unmarked car and boot you and say it's $74 and change to get it off but they only accept cash. They did not offer a receipt. I thought they were just hillbillies that brought boots to a parking lot. The female - Michelle - practically bum rushed me at my car and blew her cigarette smoke in my face and told me I parked illegally and got a boot. I asked how much it would be and said it won't happen again. She laughed at me and told me the amount. I asked who she worked for and she looked confused as if I was speaking another language all of a sudden. I gave her my money after more smoke was blown in my face and then a man with rotting teeth and tattoos took off the boot. He was not as rude as Michelle. After I was going to leave I decided to tell her "thanks for blowing your smoke in my face - that's really professional of a tower." And she simply replied with "no problem. Any time!" And gave me the thumbs up. I stopped my car and called over the male. I told him what happened and asked for a receipt and who they worked for. He didn't seem to want to tell me either. And he didn't want to get me a receipt. I told him I didn't want to go to the female because she was so rude and would keep blowing her cigarettes in my face. Finally he got the receipt for me. When he came back I asked for their names. He wouldn't give me them. He said they're on the receipt. Only one name was on it but it was a signature that consisted of two letters so I told him to tell me her name because I couldn't read it and she was the only one I cared about that that point. He told me her name was Michelle. I immediately called their company to file a complaint against her. The woman I spoke to told me "maybe if you learned how to read people wouldn't talk down to you." In the nastiest voice I've ever heard. I was appalled. I told her no one deserves smoke in their face. Especially when they have family who have died from lung cancer from smoking. Which I do. I ended up hanging up. This was the absolute worst towing company I have ever heard of and dealt with. I hope they go out of business or at least hire a new staff and work more professionally. I'm sure they will be going no where with their lives though and be towing cars for all eternity and I'm fine with that.

They violate towing laws. Will not produce paper work from reassigned vehicle. The administrative…read moreemployees are unprofessional lazy and rude.

My handicap van was smashed into, undriveable, and the handicapped ramp and door did not work. We…read morecould not have gotten transportation for my husband in his wheelchair. They put the van on a flatbed, drove us back to our senior living facility and lifted my husband (well over 200 pounds) out of the driver's side and pushed him into the apartment. I am having it repaired there and they have been very helpful. I have not seen it yet, but am being kept up to date with the progress. I have dealt with nothing but exceedingly friendly and helpful people.

After seeing all the great reviews I took my chances and brought my 2011 BMW here for service…read more I've been trying to get my inspection passed (overdue) and a few other things taken care of for a while and even after bringing it to BMW for a recall, they didn't find the issue why my inspection wouldn't pass. Well, Semaca found and fixed those issues and a few more I had mentioned and found some I didn't know about. The pricing was fair. Considering I had been waiting for MONTHS (and would still be waiting) for my usual mechanic (a family member) to do the work but never has time, it was well worth every penny it to have it done and over with. I will recommend Serafino and his team. They were great. Witt also provided great customer service. They were very thorough and listened to all my concerns and were accommodating to my schedule.

Very honest and knowledgeable. Does work on my Mercedes and Porsche…read more Has solved some difficult problems.

I cannot recommend this business more! I got a flat passing through town & was so worried. They…read morewere responsive- from their road side assistance to putting on my spare to replacement my tire the next day!! They were kind enough to call around for my tire & even recommend a great place to go grab coffee during the service. I 100% recommend!!!

Charged me well over 300$ just to move my car a few feet, should be laws against these kind of…read moreprices.

It says they're open 24 hours. Nobody answers the phone at 6 PM…read more Why does it say 24 hour service when they're closed?

Marc is fantastic. Very considerate. Addresses auto issues really quickly. I would recommend him…read moreto anyone in need of auto repair.