If you are unaware here is a tip for dealing with the gasoline crisis. Open an account without Vons Supermarket., and earn points towards a discount on gasoline purchases. One thousand points gets you a dollar a gallon off up to 26 gallons. read more

Shell - Rewards - Gas Stations Near Me - Murrieta, California

Manager here likes to steel from costumers, My husband went in today to bye something to drink, paid for the drink and gas, my husband for got his drink at the counter, he went back 10-15 minutes later to get them and manager told him with arms crossed I don't remember you, when he was just there. read more

everytime I come from the hours of 9-11pm they are never open! thank goodness for 7/11 being next door but so annoying when the last couple times I've tried to buy something inside there's no one! read more

Another great location for a gasoline station. Located in a great area, clean, good prices, the mini mart is well stock and the people working provided excellent customer service. read more

Shell - Gas Stations Near Me - Murrieta, California

Never open after ten o'clock. My card won't read at the pump and I cannot get gas at 1145pm. This place anytime after ten is a joke . The guy at the counter won't even acknowledge or look at you. The day shift has a young girl that is amazing. I even asked her if the gas station was open late and she said yes. I will drive around the corner and go to 7/11 where they are always happy to help. read more

Always great service. If you've been more than once, they always remember you. The night crew is always so kind and welcoming. Overnight is a rough shift, these folks treat it like it's a sunny afternoon at the beach in San Diego! read more

Stevie she is a very professional yet charming woman! I had a recent fraud alert put on my bank account and I had to call my bank in order to approve any transactions,she was not frustrated or treated me poorly for having my card get declined . Half hour later ,I was able to sort things out with my bank and long story short ,I was able to pull out money on my atm ,on a cold rainy day,I was welcomed,made felt safe and at ease and I even signed up for rewards thanks to Stevie showing me the amount of money I will be saving! Keep her and get her promoted she has top customer service skills! Happy new years ! Thank you Mam for your help! read more

Add my negative experiences at this business to the long list of complaints and low star reviews here. To be frank, it takes a lot of effort (or lack thereof) and/or repeated disappointments at an establishment to make me resort to a 1 star review (I've only ever written 5 prior to this, out of 600+). I have mentioned before as a "tip" that the pumps have been replaced--I suspected that this may have been due to numerous reports of skimmed credit cards from someone I know at a local bank, and someone close to me has been a victim of card fraud here. I do not frequent this station enough to be considered a regular, but the proximity to the Murrieta Hot Springs I-215/I-15 split makes it a convenient location so I've unfortunately stopped here a few times. After filling up one evening, I was checking my phone for a moment before leaving. An employee changing bin liners approached my vehicle and told me I couldn't stay parked at the pump even after I explained I had just purchased gas and was looking at messages before driving. But apparently it's unacceptable to practice safety by avoiding to use my phone on the road. For the record, no one was in line waiting to use the pump; there were about 10 other open pumps. Another time, and this was the final straw for me, I was getting gas around 11:45pm. All of the pumps shut off seconds into my fill and whoever was on shift locked the doors to the store. I assumed this person went on break, but really? Could you be a little considerate and check that no one's outside already using the pump before you perform an unannounced shutoff and leave me there to wait? I waited. And waited. And waited. I stood in front of the shop's doors hoping someone would notice me because I could see movement inside. I couldn't leave because I even tried to cancel the transaction but the system was unresponsive and I needed a receipt before leaving. The station is 24 hours, therefore even if the store is locked, in theory one should be able to gas up at the pump. By the time the pumps came back on, it was around 12:10am (the doors were still locked). I called the only number on the front (an 858 number...the area code here is 951) during this whole debacle and left messages for management twice, with my number. No one has called me back for this unprofessional, unacceptable incident. Tldr; this is NOT a proper "service station" because service is either subpar or completely absent. There are a handful of other service stations within a 2-3 mile radius, some of them Shell as well, and their rates are consistently cheaper than what you would pay at this one. Drive a bit more and AVOID this mess of a business. read more

There was a man in a white van threatening and harassing the employee and even tried to hit the back of his car with the van because the store was closed. Graveyard worker took it well and handled it appropriately. Everyone stay safe read more

Cooler is half empty and my chip in my debit card doesn't work. And this is the only place I have ever been that you can't swipe your card. Two people at the reg but nothing is stocked. read more

The people who work here have no idea what they are doing and they are very rude ive been here twice and each time has been a horrible experience they sit there and talk with no masks on ... and then after waiting there they notice you with an attitude problem read more

Great place to get drinks and food. But the pumps are down forever I think. Also one of the cashiers is pretty cute.

Wow! I'm actually shook. I have never been treated so poorly in my life before to the point I'd spend the time to leave a bad review. A woman named (Lenni) working night shift must have some serious issues. She rolled her eyes at me right when I walked in the door and said "were closed" so I said it says your open 24 hours, she said she will call the cops, so I said okay sorry walked away as I'm walking away two Mexican guys walk right in and proceed to shop Lenni is also Mexican decent, I turned around to go back in the store and say I thought you were closed and she met me at the door and said we're not open for people like you?? I'm shook and something should be done about this read more

The people running this place need to train their employees better . If you buy something everyday it should be the price marked on the sign. Like today my 2 for 3$ pepsis cost almost 5$ so I will not be returning to this store read more

They need to get rid of the people who stand outside asking for rides and or money. Friggin sick of it. Don't give them shit and they will stop doing this. Do feed into the problem. Direct them to social services. They will move on if their not getting anything. PLEASE STOP! read more

Heavy set man with dark complexion and beard was confrontational with every customer that walked in. Customers were trying to figure out where the staff was and he was out smoking a cigarette. He was obviously irritated because the customers asked for help. A customer asked a question and he completely ignored them, the man definitely seemed off. I would go to pump gas but never step foot in that store. read more

Great service, quality merchandise and outstanding management from Joseph. I recommend this location and Clinton Keith. Keep up the good work! read more

Went there two days ago and three pumps would not accept my card. They charge $.20 more for using a card so you would think they would keep them working. When I told the attendant he said you must be out of money, which I was not. Drove down the street to Chevron and my card works. Went back tonight and the same thing. Can not accept my card. went to Chevron again and my card works there. This is a total waste of my time. Won't be stopping there anymore read more

Located off the 215 freeway and Murrieta Hot Springs. There's a whole bunch of pumps available and a large convenience store. It's not the nicest location overall, but it does the job. If you pay with cash, then you can save yourself around 10-20 cents per gallon. read more

The person helped me was really nice and helpful. I don't recall his name

From the reviews this is how they treat everyone! Terrible customer service. Clerk thinks her job is to make you never come back again! She did her job perfectly then. Of course she is not rude to you until you drop 80.00 bucks in gas first. Will never go back read more

If I could give 0 stars I would i was treated awfully by employee (Lenni) right when I walked in she gave me a Death Stare and kept it up I asked her what the problem was and she said it's weird that I come in here all the time at night? I work during the day and run at night this gas station was where I'd grab a water and protein bar before I would head out, I live just a quarter mile away and will never give them my business again or will my neighborly friends or anyone in my house (all military guys) this lady was a real bitch and should be fired. She even proceeded to not serve me and actually closed the store and wouldn't let me in then two (Mexican) guys walk up and she opens again. I slid back in and said oh now your open, she called the manager and was laughing with him about me, I have no clue what their issue is but it was super unprofessional and uncomfortable. read more

I walked in to pay for my gas with one of the cashiers named Ruben & I was blown away from his rude behavior. I hope he was being sarcastic because he was getting outta hand. I didn't appreciate the way he was speaking to me or to his co worker. Very disrespectful. He needs to think before he speaks. I'd give this place zero stars if I could. I bet he could care less. read more

This Shell location is fantastic, right off the 215 on Murrieta Hot Springs. Pay in cash and receive more gas! I believe it's a 30-40 cent difference. The market is always well maintained as far as I can see.. As far as the restrooms.. They could use a nice cleanup, but hey it's a freakin' gas station! This is the best location for cheap but good quality fuel in the area for sure. read more

I understand that it's a little late to have the actual store open but if the e85 machine says pay inside how am I supposed to pay inside at this hour? Tried to explain to the person inside but she just kept making the 'we're closed' hand gestures... maybe if she would have heard me out we'd be in a better situation. read more

Called to ask what time the car wash was open next door but the attendant at 7AM on a Saturday refused to answer and started yelling at me " are you listening to me ". I am sorry, what is your name. He said I am done with you and hung up. read more

When three of my friends and I entered the store we were greeted with dirty looks. By the two ladies working tonight. Not only were we treated like thief's but they followed us asked us multiple times if we were ready (once when we were choosing our drinks). Then when were looking at the candy they asked if we needed help when we nicely said no they ignored that answer and asked once more. When we paid we received more attitude and dirty looks. We handed her a hundred and she rolled her eyes then instead of asking us nicely to move our stuff over and move ourselves so the other lady can help the people behind us, they said "move out the way" and pushed our stuff over. read more

They have some decent gas prices at this location for the most part, and as busy as it gets, you can almost always find an open pump. It is a bit of a hike to the store from the pumps, and there are downed pumps quite often. Problems with them taking your card is a frequent occurrence. It is also a pain to get back out of this location. It takes about five minutes to get back out onto the main road. Final Opinion - You may save a buck or two on a fill up, but be prepared to spend a little extra time to get where you are going. read more

What gas prices are on the sign is NOT what I was charged!! So check when you are pumping!!! And the clerk didn't have time to check into it. read more

Not a review of my favorite gas station but wanted to WARN customers of CC skimming devices or "blue snarfing" installed on their pumps. There is no doubt that on Jan 19th, pump# 2 was compromised and not sure how many more were victimized by these Suckers. 10 days later, my CC info was unlawfully used at the gas pump 12 miles away. They picked a point of sale that has no surveillance camera to evade being captured. I'm sure they'll get caught, it's just a matter of time. Otherwise "Karma" will get them and their love ones. CC Skimming at gas pump will remain on the rise until the EMV chip transition. Again, you are WARNED! https://www.creditcards.com/credit-card-news/gas-pump-atm-skimmers.php read more

OMG BE WARE...if you use your CREDIT you pay $0.26/gallon MORE ...LOOK at the price sign...I thought there was a mistake but no mistake.

Not only is their gas too expensive but they have the nerve to charge $2.04 for a soda! Seriously? $0.96 at a Circle K - Mobil Station. Shell sucks. read more

Looks nice.. bad service and verity of stuff sucks. I would give them 0 stars if I could. Go to the 7/11 down the street, much better and friendly. read more

Great place to get E-85 gas. Friendly staff & the E-85 gas is always the least expensive.

So apparently I can't do cash in this gas station right now? Told the cashier so if I pay with cash I won't get the change? She said no with an attitude and walk away and I'm like wtf been driving all day and they don't do cash? I thought cash is king? Lol smh read more

The two ladies that worked tonight were incredibly rude to three of my friends. They gave us dirty looks, rolled their eyes, followed us around the mart like we were going to steal, asked us multiple times if we were ready, one of the times in the middle of choosing drinks. Then when we were choosing candy one of the ladies asked if we needed help and when my friend politely said no she looked at me and asked again completely ignoring the answer. When we paid she looked surprised to see that the $100 bill was real rolled her eyes then proceeded to rush us outta the store. read more

Multiple pumps have the card reader broken and you have to go inside to pay. Laksjdjdhdjdj

Worst customer service experience, don't plan on coming here ever again. Only ever been here twice, assumed she was having a bad day the first time, 2nd time no difference. Clerk/chashier on overnights Lenni is rude, ill-mannered, & discourteous to say the least. Inconvenience is what this fuel/goods station amounts to. Avoid the headache don't waste your time here, you'll thank me later ... read more

I don't ever write reviews except this place was so awful I felt the need to. I came here to get gas and their price was seemed really good, I went in and tried to use my debit card and the person said that the amount outside was cash price (there was no indicator of that) so I was like whatever I'll use my card...the debit card price is 50 cents more! I was told that the cash price is way cheaper! I was flabbergasted! I've been driving for 48 years and never heard of card price being 50 cents more, can the credit card companies step and do something because that is outrageous...I won't be back! read more

This place sucks. Went in to buy scratchers and they said they only accept cash. Who doesn't take debit? Never coming back. The guy working the counter seemed a little slow and asked who takes debit? read more