I love this place and always go before a road trip. The past couple times I've eaten here the bacon has this really off putting taste and texture and the orange juice is bitter. I feel bad leaving a negative review cause I love this place but Ive had multiple inedible sandwiches and undrinkable juices from here. read more

The service was horrible in their Greenfield and Shelburne Falls locations. In Greenfield they had only one person making the drinks both for in person and mobile orders. People who came in after me got their drinks first. I waited 20 minutes and told them I think someone forgot my order and no urgency to make my drink. I waited 5 more minutes and asked for a refund. In Shelburne Falls I was the only one there and there were 3 people behind the counter and no one was making my drink after 10 minutes I asked for a refund. What has happened to great customer service these days??? read more

Toasted coconut cream cold brew is amazing! The flavor of the coffee is unmatched. You truly don't need to add sweetener or anything else to the coffee. read more

Came here for a quick lunch on a Sunday afternoon. Had a fairly short wait time to order and managed to find seating without much issue. The line did pick up a bit while we were there, and they don't have a ton of seating, so your mileage may vary Biggest plus for me right off the bat was the variety of cold brew options they had. Most places just have the one option, but it seems every hot coffee available can also be made as cold brew. The nitro pumpkin cold brew seemed like it would be the most difficult to find elsewhere so I tried that. It passed the common drawback of nitros by not being over the top with bitterness or acidity. The pumpkin flavor was lighter than I hoped for, but they get a ton of credit for having so many options. They have a big food menu, keep breakfast available all day, and have a few less traditional bagel options. All also major positives in my eyes! I went for a sausage egg and cheese on a sun dried tomato bagel. Nothing ground breaking quality wise but absolutely hit the spot on what I was looking for. Overall, this is exactly what I'd hope for in a neighborhood coffee shop and wish more places like it were available around the country! Highly recommend if you're in the area and in need of a coffee shop or quick bite read more

My daughter and I stopped in for a snack. The cookies and scones are excellent, especially the chocolate chip cookie and the chocolate chip and coconut scone. read more

Horrible experience. Zero stars. I was a paying customer, and the employees refused to let me use the restroom five minutes before closing they said it was too late, and forced me to leave. Employees who mistreat a customer probably do so because they are mistreated by their employer. They have lost me as a customer, and I will spread the word about my experience. read more

I know it was busy but took 35 minutes to make 2 breakfast sandwiches. Also served other sandwiches that were ordered after ours. Then I added an extra egg which was $1.50 and was never put on my sandwich. My wife got the Northampton which has mozzarella cheese and that was never put on for her. This has happened many times to me and I give them the benefit of the doubt because they are very good tasting. But when you're paying $20 for two breakfast sandwiches you mine as well go to your favorite breakfast diner and you'll get the sandwiches you want for half the cost. read more

Online orders take precedence over in person customers - SFCR should dedicate one person to fulfilling those orders. Waiting 35+ minutes for two breakfast sandwiches and 2 easy drinks is ridiculous especially since we were there within 10 minutes of opening. If this were an isolated incident, I would be far more understanding. However, this was the third time as I had foolishly thought that we should give them another chance (3 in 1.5 years) and we won't be back. On top of the horrific wait time, the person making our sandwiches had dirty fingernails - on what level is that ok for a food service worker? I am truly appalled at the lack of customer service and the lack of attention to cleanliness. Buy local they say - which I do support - however that doesn't mean that I will support subpar establishments. Can't wait for Starbucks to open! Do better, SFCR! read more

I had no idea this was a chain of coffee roasters until I was searching for coffee near me and several came up. This was located in Greenfield and actually had a parking lot (we parked on the street with no issue though). I loved the selection at the store. Tons of interesting blends and displays. I ended up picking up a stocking stuffer holiday coffee that I'm tempted to take for myself and make as it sounds good! We decided to get a holiday cold brew. This is an impressive drink as it comes with whipped cream and holiday sprinkles on the top. The flavor was Christmas. I could taste orange notes and eggnog and cinnamon and nutmeg. It was all over the place which was really cool and near the end not so great as it really got muddled and just tasted like cinnamon coffee at the end. The first 3/4s of the drink was holiday perfection though. They had several different holiday drinks that I would try if in the area, especially the sugar plum coffee which sounded perfect. Prices were similar to a Starbucks with great quality and friendly service. read more

Shelburne Falls Coffee Roasters - Holiday cold brew - Coffee & Tea Near Me - Greenfield, Massachusetts

This place is hopping! So many people coming in & out so yes expect to wait in line. There is great food & great service so yeah no wonder it's busy. I got off the highway to find a place for breakfast & was glad to stumble upon it. nothing like starting your day w/ a smoothie although I had to ask since I didn't see it on the menu on the wall. They have delicious baked goods & couldn't resist getting more than one. I mean if there's anything pumpkin, I am sure to get it! They are hard-working people taking & making your orders w/ a friendly smile. So don't miss out out on this cute place w/ tasty goodies. read more

when I first walked in the door, the place was cute, but the cashier did not greet me when I first came in and when I asked her a question, about the cake all she said was "I guess so" and She said "a sandwich would take about 30 minutes, "which is absurd specially with no one in the store. The carrot cake was dry, but overall, maybe if the customer service was better I'd want to give it another chance. read more

Best coffee in Greenfield and/or Shelburne Falls. When in Western Massachusetts, try Shelburne FallsRoasters. LGBQT-supportive and always fresh coffee. Quick service and plenty of seats if one wants to sit a spell. read more

Such a great coffee shop!! We always stop here on our way home from VT and it is a MUST!! Such nice staff, great food and coffee. Can't ask for anything better! Wish it was closer to my house read more

Shelburne Falls Coffee Roasters - Shelburne fall breakfast sandwich on a croissant - Coffee & Tea Near Me - Greenfield, Massachusetts

Best coffee and egg sandwich I've had and I've hit every continent sans Australia. These girls rule!

No gluten free options in the bakery case? Come on, folks - it's 2024 and there are so many of us looking for and needing gf breakfast foods. Your coffee is very good. Please consider adding gf muffin or scone to your morning rotation. It isn't hard. read more

Made a little lunch stop at Shelburne Falls Coffee Roasters, while my Dad was visiting and we were out and about in search of fall foliage! A nice quaint coffee shop in the heart of Greenfield, lots of seating, lots of good coffee and hot drink options and a nice selection of breakfast and lunch sandwiches. Coffee was tasty and the sandwiches were good too, I thought a little pricey but probably similar to other cafes. They had some nice baked goods on display! Glad we stopped in! read more

I stopped in here my first morning in Greenfield for a cup of hot coffee. It was a cool, rainy Autumn morning out, perfect for hot coffee! I saw the signs for Pumpkin spice coffee - and decided to go with that. I am glad I did - it was really good! They also offer espresso drinks of all kinds, as well as some baked good, breakfast sandwiches, and more. Service was prompt and friendly! Cool place! read more

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Fruit parfaits are my favorite there. Coconut coffees is best. Luncheon sandwiches quality items. read more

just want to say that the nice young man who makes my drinks is very handsome he's blond and usually wears a flannel. The drinks are amazing and he is EXCEEDINGLY good looking read more

Omg my belly and my heart are so happy!! I've been traveling for work and was dying for some good java after failing miserably in northern NY and northern vt. This place was amazing!! The woman at the counter was so nice to me and went over all of the food and coffee options. She asked me if I wanted 2 shots or 3 in my latte which made me love her even more. They have stevia which is also a bonus in my book. They just put out a tray of freshly baked cinnamon twists that looked amazing. I also got a turkey bacon sandwich which comes with either chips or a side salad. I asked her if I could have an extra pickle instead and she said no problem! What a truly lovely experience. Will be back for sure. read more

Shelburne Falls Coffee Roasters - Coffee & Tea Near Me - Greenfield, Massachusetts

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What a great coffee shop. Have been to the one on RT 2 but most often in Greenfield. Love supporting local small businesses. Thanks for all your hard work. read more

Waited for 40 minutes for a breakfast sandwich. They couldn't fond the order. Told the person who seemed to be in charge I waited, his response "cool great". Awful service, awful organization. Stay away. read more

This is my fav place for coffee. I go everyday 2x a day - morning and afternoon stops -for my iced toasted coconut coffee with mocha milk! / and Hadley with bacon breakfast sandwich. .. but lately they hvnt been grilling my sandwiches & even after returning it / it was made wrong again over the weekend! and today I ordered a bagel with cream cheese also on top of my Hadley and coffee..... and it was also made poorly.... this bagel had no cream cheese and was burnt.... this is getn Redic- I don't even want to order food there anymore cuz I'm worried it will be a waist of time and money... sucks cuz this is my fav spot for coffee! read more

Shelburne Falls Coffee Roasters - Not enough cream cheese and it's hard as a rock!!!! Smh - Coffee & Tea Near Me - Greenfield, Massachusetts

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This place is super excellent. The staff is always friendly and the food and drinks are SO delicious. Not to mention the VERY ATTRACTIVE young man who works there. He's tall and blond and has an eyebrow piercing and he wears a mask. SO amazing and beautiful. read more

This review needs three words and three words only to convince you to go here: Rosemary Honey Latte read more

Shelburne Falls Coffee Roasters - Rosemary honey latte - Coffee & Tea Near Me - Greenfield, Massachusetts

Delicious coffee! Highly recommend the maple latte, it's a local thing. Fresh pastries, great breakfast sandwiches from locally sourced ingredients. Well worth a visit. Baristas are friendly and service is excellent. read more

We were driving by and in need of some caffeine and a bathroom break. Coffee was good. I had a delicious cold brew and he had his standard iced latte. However, the place was pretty disorganized and dirty. The bathroom was filthy. There were open cleaning supplies in the bathroom. The counter area looked like a hundred people just passed through. I get the shabby chic motif but it was too much for me. Too bad because the coffee and the biscotti were totally amazing. read more

Yummy coffee and pastries. Overpriced breakfast sandwiches no longer have premium ingredients but still premium prices.

I do love coffee roasters but this location is very cramped. I feel like I'm always in someone's way, or standing in what I believe is the line only to find out it's two people just waiting for their order. The food is amazing. I usually get the Greenfield which has a nice spice to it with their jalapeño cream cheese. They come up with very unique sandwiches for everyone. They have vegetarian options too. Although everything is amazing at Coffee Roasters they are a little pricey, but you do get what you pay for which is high quality sandwiches and coffee. Another downfall of this location is the outside parking. Sadly there is very limited parking as it's on a busy street. I typically go in the mornings so I'm not sure how the afternoon staff is but the morning staff is usually the same people and are very friendly. They tend to remember who you are and your order, which can make stopping before work really easy. read more

Shelburne Falls Coffee Roasters - Coffee & Tea Near Me - Greenfield, Massachusetts

Today I decided to branch out and try this little coffee shop out. This was a great choice because their French Vanilla iced coffee is delicious. They had an incredible selection of pastries, bagels, and chocolates. I got a Hadley breakfast sandwich on an Asiago bagel and thought it was phenomenal! The staff was extremely polite. And the atmosphere was great! They had some great oldies playing on the radio, and the employees were singing along as they worked. The other cool thing about this shop is that they have this interesting card system for frequent customers. They tape their cards to the wall which I thought was great. The only downside to the shop is that it has limited street parking, which made it difficult during the rush this morning. read more

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In Greenfield for the week visiting. Shelburne Falls COFFEE Roasters was such a delight! I enjoyed the quaint interior and was impressed by the design of the chalkboard menu. I ordered the medium Maple Latte with half the maple syrup-- espresso wasn't bitter, milk wasn't burned, and not too sweet. Perfect! I recommend you visit! read more

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I've been to this coffee roaster twice the first time they miss placed my food so someone else took my order this time they did not listen to the special requests about two sandwiches my husband's allergic to tomatoes and the sandwich had tomato's on it and my sandwich had a sauce on it which I specifically asked for no sauce just really sad there is no good service anymore anywhere. read more

Wow! I went for the first time today's, traveling through. I ordered a sandwich called Annie's Favorite which is Prosciutto, Brie and Pesto. It was GLORIOUS! One of the best sandwiches I've ever had. They're a coffee joint, never expected it. A gem, right on Rt 2. read more

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