Sheetz is a gas-station and convenience-store chain that has hundreds of locations across several states. This particular Sheetz is located in Ross Township and is open 24 hours per day, 7 days per week. My husband and I have been customers here probably many times over the years, but I am somehow just now writing a review. Most recently, we purchased premium gasoline for our SUV. We did not have to wait in line to use a pump. The pump and the payment machine worked correctly. The price for the gasoline was average. This Sheetz's convenience store sells snacks and beverages. It also has an ATM and wi-fi. read more

Sheetz - Gas pumps and store - Gas Stations Near Me - Pittsburgh, Pennsylvania

The car wash blew me. Best BJ ever. (It was my first) It started with 2 rounds of white cream then rinsed and then blew me

Do not shop at this location. The staff is rude and unprofessional. When you order food, it comes out cold and soggy. If you complain the staff will not redo your order nor even offer a refund. Instead, they will harasses and berate you. Also, the store is a bit dirty, not like other Sheetz stores where everything is clean and organized. read more

Big sign on door asking folks to wear a mask Lots of folks milling around inside waiting for food not wearing masks Your not making a statement by not wearing a mask Mozzarella sticks were just ok they forgot the sauce Shake was ok It's a gas station that has a kitchen read more

Sheetz - a sign in the window of a restaurant - Gas Stations Near Me - Pittsburgh, Pennsylvania

Schmuffin and hash browns. how can I refuse? I stopped for breakfast today (Tuesday) on my way to work. Busy, not packed around 7:30- 8 am. All the ordering screens were open when I arrived. I ordered and paid. There were two self pay kiosks if you used a credit card but both were occupied so I continued to the cashier. The wait for the food wasn't bad...a few minutes. Enough to check in on Yelp and check out the cup o ccino seasonal flavors. Really tempted to get one. Maybe next time. Food was the usual Sheetz grub. Hash browns coulda been hotter. I asked for salsa as a topping and it was a package of "picante" sauce fyi. Shoulda taken a photo but you know...off to work I go! read more

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OJ is a kind and generous soul . He helped me in a time of need. We need more people in this world like him.

In my 7 years of eating at sheetz, I had the kindest interaction ever at store 476. Even while they were busy, Brazil and Rico went out of their way to honor a discount I had on my Sheetz app. Also as a side note- the pumpkin shake was good. read more

Just your typical Sheetz. It definitely wasn't the nicest Sheetz I've been to, but it also wasn't the worst. They had decent gas prices for the area. The also had a nice selection of beer and other drinks. The people working were nice. They only had one self checkout because two were broken. read more

If I could rate this Sheetz lower than one star I would. I have given this location multiple chances and yet I leave disappointed and disgusted every time. Went to Sheetz a month ago and ordered the new tacos. They came in a box and were swimming in grease. My husband's order was incorrect. I left a review on the official Sheetz Facebook page where they promptly hid my comment and photo. To me, this is poor business practice. People should see what they are getting themselves into when ordering these greasy tacos. When I went to the Sheetz website to complain there, they said my complaint was too long and to call. I then sat on hold for 30 minutes until I was able to explain my issue. The lady was friendly and credited 4 free MTO meals to my account. Okay sweet. The next time I go in, I ask the cashier (who is a manager) about applying the 4 free MTO meals from my card. He was rude to me and acted like he had no idea what I was talking about. Fries were soggy as usual and after the manager treated me poorly, I vowed to never go back. Fast forward and I'm in the area and hungry. I had enough points for a free pizza so I thought I would go in and redeem. Thank goodness it was free. They had left the pizza in two long and two out of the four pieces were practically inedible because they were so burnt and hard. Do not go to this store. Do not go to Sheetz. They are a dishonest company. Go to Get Go instead. read more

Sheetz - Sheetz tacos swimming in grease - Gas Stations Near Me - Pittsburgh, Pennsylvania

I remember Sheetz from the Greensburg area of Western Pennsylvania from the early 1980s. They were becoming extremely popular, and I liked that they were open 24-7. When I moved to Harnett County, North Carolina, I asked if there was a Sheetz nearby. No one seemed to know. Then, I was so pleased when they started popping up. Their gas has reasonably good pricing, and their food is very good. I went there often over the years, and finally got a Sheetz rewards card. They have become quite popular with a lot of people here, and I've noticed that they are now all over the place!! read more

Way too busy but they saved me. Then again I said the same about God & Jesus. As usual I was almost out of gas and as usual I found this place just in time. They're open 24 hours and they have some pretty bad food for pretty cheap prices. You order via a computer screen. Limits the necessity for any actual human interaction. Perfect for axe murderers trying not to make any kind of an impression on anyone. I would recommend them because they are 24 hours and safe and clean, and most places around here are not 24 hours. But I will say that they are way too busy during the day and finding a pump and getting served is sometimes not so straightforward. And don't get me started on getting out of here... during daytime traffic, the lights can be a nightmare. read more

Sheetz - I don't give a sheetz - Gas Stations Near Me - Pittsburgh, Pennsylvania

I don't know what else to say, but this Sheetz just can't pull it together, even after being there for years now. It's clear to see that they are established in their ways and won't be improving. MTO service is slow, sloppy, and nine times out of ten, your order will be wrong. They also just leave orders on the counter without calling numbers, and people have been known to steal other people's food. They refuse to use the shelves for orders that were put in ahead of time, and someone actually opened my order right in front of me. The drink coolers could use some work. They don't like to stock drinks, and what's even worse is that you can usually see cases of drinks through the half-empty and nearly-empty coolers. The women's restroom is often filthy with toilet paper and paper towels thrown about the floor. The toilets and sinks could use a good wipe down and cleaning more often, too. As far as COVID-19 goes, they aren't enforcing social distancing or mask wearing. They even allow customers to fight in the store when someone not wearing a mask gets too close to someone. Like really?! Have a manager step in and get those people out of there before someone innocent is hurt. They only good thing here is that they have both the indoor and outdoor dining still closed to visitors. The lottery machine is always empty, and when you want to purchase tickets from the counter (even before COVID-19), they say just to use the machine. It's even been known to eat play slips, and they won't retrieve them for you. The employees are rude or just don't care about their jobs and it shows. Do yourself a favor and visit one of the other Sheetz locations in the area because this one is just a failure. read more

The nice thing is there 24 hours the bad tho g is the wait is long sometimes this one isn't my favorite but they keep the restrooms clean and have free air for your tires. The hot sandwiches are better than subway but the coffee set up isn't that great read more

Sheetz - Gas Stations Near Me - Pittsburgh, Pennsylvania

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Stopping here is always nothing short of insane and disappointing still the wait is always crazy even when you're the only one there and when you've put your order in first everyone in the building seems to get called first even though your order number is first on the list to be made and it's aggravating when they tell you that everything is made as it's put in when today showed that's simply not true I hate coming here but those dude ruined the other one for me by being a creep so idk what to do now thanks read more

This is the worst sheets out there. Least selection of things to buy. Worst customer service. Don't know anything about tobacco products sell them the wrong thing and can't give a return. People on break when there's a line out the door. The manager is saying, that's not necessary, when you get mad about normal stuff like them not having anything and selling you the wrong thing. Never going there again there are so many options. There are so many sheets with normal customer service and actual products on the shelves. read more

I went to Sheetz the other day for gas. As far as gas stations go they are all very similar. The price was ok and it was self serve. They also have a car wash and inside sell hamburgers and fries. I did not try the food or car wash so I can not comment on them. As far as the gas goes I had no issues I pumped the gas and left. read more

I got an app sampler with Wisconsin cheese bites, Mac and cheese bites, and boneless chicken and a sip of this strawberry lemonade Overall, this Sheetz was very 6/10. The flavors are all very bold and in your face, but in a cheap kinda way. The cheese products were too fried, too greasy, too salty, and too cheesy, almost like rubber...and the strawberry lemonade was in dire need of dilution as it basically resembled sugar syrup. It kinda all reflects the garish, eyesore of it's interior design, with an angry hormonal red font against a snot green overlay read more

Sheetz - Each grape tasted like a student's failed attempt to plagiarize someone else's work - Gas Stations Near Me - Pittsburgh, Pennsylvania

It saddens me to have to give a Sheetz a one star review. But I have to be honest. Of all the Sheetz I've been too, and it's a lot, this one deserves the one star. Let's start with this placement of a store, horrible. Cramming everything in there, including a car wash. Which leads into number two complaint. The wait...I waited ten minutes just to get through the check out line. This can lead into downfall number three, the staff. One person to man the registers while everyone else is in the kitchen preparing the food (ugh, we will get to that in a minute). The staff reminded me of a bunch of frat brothers bragging about their prior night's achievements, or a group of old ladies complaining about everything. I could probably recite to you their thoughts on a certain co-worker word for word, but I won't. Now, let's move on, let us visit my food experience here. I ordered my food (number 90), proceeded to the cooler to select my beverage, then went to the front to pay (ten minutes, remember? and I was the fourth person in line). I then waited another 25 minutes for my food to be prepared. By the time I left the store, Number 117 was receiving their food. How do I know that a person who ordered 27th after me was being called to receive their food. Because when they finally called my number I received 117's food. If I hadn't looked into the bag when I reached my car I would have probably been throwing away my food. I walked back in and told them it wasn't right, which they didn't believe me. I opened the bag, showed them the tags on the food, number 117, and then showed them my receipt, number 90. How, might one ask, did such a mistake occur? Well, because my food, when made, was not labelled, and it sat there for 25 minutes until they realized it was made. I would like to apologize to Number 117, if by chance you ever come across this review and read it. I apologize that in my anger when I came back in to get my appropriate items I ordered, that I slammed your bag full of food back down on the counter in front of not only the employees, but you. I hope your burger or what not you ordered was not smushed so much. Anger and the urge for Sheetz does not mix well for me. read more

The manager is very rude! Not at all friendly to customers. I got beer, and was expecting to get carded. My license expired, but had the proper paperwork. He just was very impolite to me and embarrassed me while customers were behind me. He needs people skills. read more

WOW. This place is like Wawa on steroids. I am from the Northeast so I am very familiar with wawa but this is my first run in with Sheetz. Great food and drink selection , they have gas and these places are conveniently located all over. And they have the grapefruit Red Bull stocked. Better than wawa read more

Sheetz - Sheetz ! - Gas Stations Near Me - Pittsburgh, Pennsylvania

I came to this place while I was on travel for work. I ate lunch from here every day for a week. My boss told me we wouldn't have time to go to a sit down restaurant and we would eat food from a gas station. I couldn't believe my ears! I imagined some gross food. I am from California and most gas stations here do not have fresh food. I really liked the Ready to order menu from sheetz. The staff got my order right 4 out of the 5 days. The produce was fresh and the service was fast. The staff was very friendly. The coffee drinks are also really good. I was so happy that they have almond milk and organic coffee! read more

So angry with this store. Ordered online after a very long day. The app said my food would be ready in 15 minutes. Got to the store and was informed that I had an 80 minute wait. Yes I said 80 minutes. Now had they said this on the app I would have just continued home. But no they said 15 minutes. I'm sorry but that is just poor management. I understand being busy and backed up. But 80 minutes really? I needless to say canceled my order. Also learned not to order from this sheetz. read more

The service was slow, but they actually had ice cream when I wanted it. Sometimes it's worth the wait.

If you're constipated and need a good cleaning out buy one of their shakes. The hot foods are good, affordable and they are usually fast with my order. I don't know what was in the shake but it gave my colon a beating. That's what I get for cheating on my diet. read more

I used to come here a lot, since I work 3rd shift and they are the only place open at odd hours. I'm not sure what happened, because this used to be my go-to Sheetz. In the past 5-6 months they mess up 4/5 of my orders. It's almost a guarantee at this point what whatever I order is going to be all wrong. The only way they could mess up orders as bad as they do, is if they don't read anything past the first line of every order. read more

MTO food order is incomplete. The grilled cheese was hardly toasted. The chicken quesadilla was falling apart and not even cut fully through the Mac n cheese is basically a bowl of cheese with maybe 10 elbow noodles. And french fries were just left out completely. Also was out of the flavor of shake that was ordered, luckily the was caught seconds before paying. read more

Never had any issues. The car wash is much more thorough than others in the area and vet affordable. The restrooms and parking lot are always clean and free of any debris. The made to order food is fresh and quick. The chicken caesar salad with extra meat is a filling and affordable healthier option than other fast food chains! read more

This Sheetz is often preferable over Three Degree/McKnight GetGo locations. I feel that service is much better here, food is better, & the prices are affordable compared to GetGo's outrageous costs for premade & made to order choices. Any time I have had an issue, which is rare, the manager on duty addressed it immediately and with sincerity. My visits are typically at "off" hours so wait is minimal & orders are made correctly and quickly. Many times, I'll order on the app before leaving my apartment and the food will be getting finished by the time I arrive and make it inside. On those rare occasions that they're out of something (it is either the pretzel bun for hot dogs or the mix for the peanut butter shake), they'll let me know ASAP and offer an alternative or a refund for the cost of the item. People tend to forget that those who work in customer service are people as well & I have seen the employees here treated heinously by entitled snobs and whiners looking for a freebie. They always treat everyone with kindness. I've never seen any different. There is a young man who can have difficulty at times when working the register but patience with your fellow man goes a long way. Remember, would you treat your family member like that? If not, remember that they're fallible humans too... just like you! I would be remiss if I didn't show my appreciation for Ami, Neil, & Michelle. These three alone have turned terrible customer service experiences into a master class in human management. I have watched each of them take an irate customer head on & turn that negative into a positive by their patience, kindness, and in one case, proving their dominance by showing the customer that their ire was sorely misdirected because it was no fault but their own that caused their tantrum. If you accidentally pressed onions when you wanted pickles & proceed to rant & rave how they got your order wrong when in reality, you didn't want to assume responsibility for making a *gasp* human mistake?!? I sat there in awe as the customer was shown the small tag adhered to their MTO sandwich which detailed each selection made at the kiosks or on the app, sputtering in stunned "Well I never!" As the manager (I'm 99% sure it was Michelle) kindly offered to remake your food with the correct item you incorrectly missed while ordering. You didn't even say thank you. But I did it for you - these employees are just like you & me; human beings. They don't deserve to be torn to shreds because your order was slightly incorrect while they had a store full of waiting MTO customers. You get more bees with honey & kindness goes a long way. To those three aforementioned managers, I appreciate all you do. I tell you every time I visit. Keep up the excellent service! read more

A store without management. Other people have mentioned it, so I'll keep it short. More often than not the staff is off doing something, something that isn't keeping it's customers happy. The food here is noticeably worse than other Sheetz I am familiar with. Sloppily thrown together, often missing things ordered, and don't even get me started on the pre-made breakfast sandwiches. AWFUL. Just get gas and a drink and dash the other direction. read more

1.) Machines were broken so we couldn't order efficiently/quickly. 2.) My BBQ tossed chicken strips that I specifically said to toss the sauce in with were hardly coated. 3.) This Sheetz is a waste of my time. 4.) Speaking of time, I waited 30 minutes. read more

Impeccable cleanliness, quick service, fantastic experience. Excellent food as well. Management and staff were very friendly and helpful. Overall, highly recommend over other locations. read more

Sheetz is just Sheetz. You can get gas and a hoagie all in one place. The MTO station I try to stay away from because everything there is pretty much just fried. But I really like that most of them have a huge drink selection. read more

4600 Sheetz points currently on my card... Had Freak status for year 2018. Now 2019, I am locked out of using rewards points that I rightfully earned. You can't get Freak rewards unlocked again until you reach ANOTHER 5000pts. Go screw. Getting a Rutter's card. read more

I mean....it's Sheetz. You pretty much know what you're getting here. Signing up for the MySheetz card is recommended - they always have great deals. One star deducted because this location on Babcock Boulevard does tend to have an extended wait time for food because the slacker teens behind the counter seem to be unsupervised most of the time. read more

All the workers were friendly and smiling. My quesadilla and strawberry banana smoothie were ready in 8 minutes during busy lunch time. That's fast enough for me! read more

Sheetz - Cheese Quesadilla w/lettuce, diced tomatoes, caramelized onions, cooked peppers & jalapeño ranch. Strawberry Banana Smoothie. - Gas Stations Near Me - Pittsburgh, Pennsylvania

This place has horrible service. My second time coming here and everybody just doesn't care or is awake. They would fulfill my order because they said they where to busy. read more

Gas tank number 4 needs fixed bad! I had to stand the whole time outside while pumping gas constantly having to hold down on the lever to put gas in as it kept popping up ever 5 seconds. I additionally had to go inside the store as the machines outside do not accept the mobile sheetz card. It's 2020 let's get a little updated!!!! read more

Here on vacation from California and I must admit the manager onsite Lacy very unprofessional and lacks communication and people skills. I give her a negative 10 I really hope the head manager can help her with these issues. I can not imagine having a person of this nature lacking customer service skills in my establishment a lot of companies fail to understand that great customer service is s must and that's how business thrive its not the employees that bring in the revenue it is the customer It's a paid position to accommodate customers and represent the business, so me personally its a must that positive attitudes and great experience will always bring great customers back. read more

I have no problem with the food or the store in general. I do have a problem with one of the employees. This was about a month ago and I do not remember his name. A couple friends and I stopped at this Sheetz after my friend's bachelorette party. She loves cats and we had cat ear headbands on (like the kind little kids wear). Every time one of us went to check out, the male cashier would not speak to us. He would just meow. He wouldn't even give us a total for our bill. I'm sorry, but this is not how to treat customers. We actually had to ask multiple times for our totals and after just meowing at us he'd finally give it. That's a load of crap. People should not be treated this way if they are paying customers. It was not funny nor "cute" and it never will be. read more

Stop here a few times a week for gas, a breakfast sandwich, or lunch. All was good until a recent incident with a staff manager. They were completely out of coffee. I get it. They were crazy busy. All employees were hustling. I managed to fill a cup with the remnants of three or four different types of coffees. I thought I'd let the manager know. I got a, "Well, clearly we're busy, you'll just have to be patient." First, I already had my coffee. I was just alerting her. Second, while I understand everyone has a hectic or bad day, I don't feel her response to such a benign FYI was appropriate under any circumstance. My co-workers have also had recent bad experiences with this particular store. Whatever changed in the past year needs to be assessed. read more