Took my father's car for it's regular service. I requested Andrea, who has been at Sheehan 8 years as my service advisor. She has been reasonable and efficient to deal with. Checked out with Tori, who is new to the dealership and far more helpful and nicer than her predecessor. Watch for service specials or coupons to lower the otherwise exorbitant price of service! read more

See all

I went in with my new truck purchased in Michigan for its first service. I love my truck, which was recently ceramic coated. I made it clear I did not want it washed after service. They wrote a note on the dash to ensure my request was honored. I also left them a ceramic towel to ensure they did not wipe oil marks from tech. Again, they honored as requested. I was very satisfied. I had an appointment, with an estimated 1-1.5 hour wait, which was less than an hour. Customer lounge is mediocre, with complementary Keurig coffee. No bottled water available and a snack vending machine. I've seen better from my hometown GMC. Little effort would go a long way folks. Staff were friendly and efficient. Yes, I'll go back for my GMC service needs while in Florida. read more

Last week I brought my new Sierra 1500 in for its first oil change. I met with mt Service Advisor Lou Redington for the first time. Lou was absolutely outstanding with our interaction from start to finish. He was professional and kept me informed as to exactly what was happening. I was in and out in a very reasonable amount of time with exceptional service. Fast forward to this past Sunday. I received a call out of the blue from my original salesman, Yad Aflalo. Yad was calling to check in with me as it was the 6 month anniversary of the purchase of me awesome truck. This is the type of customer service that sets Sheehan apart from everyone else. Thank you Yad for being so awesome. Sheehan is the only place I will ever purchase a vehicle from based on their professionalism, honesty, and integrity. Only place you should be shopping for a new vehicle. Thank you for being so awesome. read more

Brandon and Mike do a great job here! Brandon told me of an additional repair I needed that I wasn't aware of yet and was honest with me about the extra wait time. At first, I was stressed out, as I'm Getting ready for some things that I had a long to do list for today, and the driver, Mike, stayed conversational on the way to my apartment and then back to the dealership later, which helps to relieve my stress. The pricing is always the best here as well and the free car wash is a great touch. read more

Sheehan Buick GMC - Auto Repair Near Me - Lighthouse Point, Florida

BEWARE OF THESE SCAMMERS! I Bought a 2021 Silverado and extended warranty 14 months ago for $30,000. It was in their shop for 10 of those months under warranty. Received it back for the 3rd time with it still malfunctioning after two replacement transmissions. I Sold it for $16,000. Total loss $14,000 in 14 months NOT INCLUDING INSURANCE OR RENTAL TRUCK COSTS. What was I supposed to do? Keep paying insurance, interest, and rental costs on a truck I can't drive? SAVE YOURSELF THE DEBT AND DEPRESSION!! AVOID THIS CON COMPANY!!! I can't get an attorney because they protect themselves with an "as is" clause. The only thing writing the "BBB" got me was a broken truck returned to me. Their managers don't return phone calls. It's just a really unfortunate expensive experience. read more

The worst dealership from parts to service to the cashier. Go to Coral Springs GMC where they are professional. Worth the drive.

This is the only place to buy a GMC! This is my 5th truck I've bought there. I really appreciate the no hassle best price and amazing customer service! Joe Panei is my guy! He is super knowledgeable with all the vehicles, easy to get to best price and even sets up finance ahead of time so you can get in and out of there in less than 20 minutes with no stress! Thanks Joe and Sheehan! Life time customer here! read more

The best service department. Andrea did an amazing job coordinating the service. The vehicle was serviced promptly and had me out of there in no time. read more

I have just over 35,000 miles on my 2019 Buick Encore Sport, which I got brand new from Sheehan Buick GMC and it was time for service. They open at 8AM on Saturday and things couldn't have gone any smoother. I did have an appointment and my service writer is Bosco. He's been there for years and knows what he's doing. He's a true professional! I was greeted with a smile and it was explained to me what was going to be done and approximately how long it should take. They do offer a free shuttle if needed, which is nice. I've been to other local Buick dealerships in the area and no one beats Sheehan Buick! One of the reasons I like it so much is that it seems that every time I come here for service or a new car that the same employees are still working here, unlike many other dealerships which seem to have a high turnover. I bet one of the reasons they have so many long term employees is that Sheehan Buick is privately owned and the owner resides within the area. I love my Buick Encore and Sheehan Buick GMC. read more

Sheehan Buick GMC - With all those GMC BUICK AWARDS, Sheehan is believen!!! - Auto Repair Near Me - Lighthouse Point, Florida

See all

Worked with Anthony L and Orling on a purchase and received great service! Thank you both.

I brought my car in for service on March 25, 2025. My initial request was oil change, and an AC check. My car was dropped off at 9:30 in the morning, I did not receive any call throughout the day regarding status of my vehicle. I return to the service department around 4:30 PM that afternoon, only to find out that the car was not ready because they could not find a problem with the AC. I agreed to leave my car overnight so they could continue to work on it the next day. I was offered a rental car which I declined because I did not think I would be needing it. The following day, March 26 I called to find out the status of my car. I was told they were still working on it and would like to keep it another day. I explained that I was going out of town and needed my car. Colin asked what time I would be going out of town. I gave him my timeline, and he said I could pick my car up the following day by noon. After thinking about it for over an hour, I called and said I would need my car on the current day so that I could start packing and not have additional drive time picking it up on my day of travel. I agreed to do follow up for the AC. At no time during any of the conversations with the service department was, I told that the initial request of an oil change had not been completed. When I picked up my bill at the counter, there was no charge for the oil, I questioned why there was no charge for the service and the person at checkout said maybe because it was under warranty. My comment was maybe they gave me a free oil change because they had my car for two days! As I was driving home, I looked at my monitor on my dash to notice that none of the settings had been reset for the oil change.I looked at the bill to see that the oil change had not been completed as I had thought. I immediately called back to Buick to find out why the basic service had not been done Colin explained that they didn't do the oil change because they were concentrating on AC. I cannot believe at no time during these two days did anyone from Buick? Let me know that they had not completed the initial oil change. That was the specific reason for my visit! The service department did not call to update me, and when I called to question them, it was hard to Get in touch with my service rep! Very disappointed and unhappy with Sheehan Buick! read more

ZERO STARS! Save your $ and buy a Ford150 or Dodge Ram. Do not buy their extended warranty. Period. Sheehan pushes the warranty by combining it with a lower interest rate. Only to later talk you out of using it due to "diagnostic fees!" BS dealership. No email addresses ever provided and no manager/owner ever present or available. Bottom line: I'm a former GM employee and former loyal GM buyer. Buy elsewhere and don't buy GM products. Also, we have four factory defective rims the dealer and GM corporate refused to deal with. Next time no more US cars made in Mexico. Dealer NEVER TOLD us about Break system recall, stating they wait on the customer to have issue. WTH?!? They wait on breaks to fail?!!! read more

Every automobile I have purchased in the past 30 years has been through Sheehan Buick/GMC. And, for the last 24 years my 'GoToSalesMan'is Jeff Nemeroff, AKA "Nemo". Mark is the Service Manager extrordinaire. He has a well qualified team of auto service pros. Plus the area for customers waiting for their car to be serviced is clean, comfortable, with TV, soda & snack machine & comfortable chairs. I cannot imagine going to another dealership. Sheehan is the very best in South Florida. The Sheehan family have been here for decades and are known by their customers to be fine people. Their personal beliefs are the core of their dealership. The Sheehans value honesty, ethics,and kindness. Their managers and employees reflect those very same personal attributes...and if there is a downside to any aspect of a purchase, lease or service visit...the customer is made aware of the circumstances, how to correct the problem and the anticipated cost. You get no surprises. Sheehan Buick /GMC is the best dealership in in South Florida. YOU CANNOT GO WRONG. read more

Went in for recommended service of brake pads and was told i needed new rotors, which i think at 45000 miles possibly needed so i said go ahead and do it. I was recommended to another service package that was $700 package extra which I said no to. Then was told an hour or so and 3 an half hours later i am still waiting. Andrea was the service technician i dealt with. Never had a problem before with Troy of being recommended unnecessary services. but I found out she did other services I did not ask for, or was told even though it was recommended. Recommended is not immediately necessary. I am retired and do not use my car for so many miles. It should my choice! I asked about the 1 hour service or so and she said not for the brakes even though thats what I went in for, But what I didn't know about all the other things she did that I didn't ask for. I thought I trusted Sheehan Service but with this technician, not so much. Maybe a different service technician or dealership next time. Yad was our salesman for 3 other cars from this dealership and he was terrific but service dept. needs help. Who does things without telling or asking you to. VERT DISAPOINTED IN ANDREA read more

Do I recommend this business for service ... absolutely and see Andrea. Do I recommend it for sales, nope see high prep fees, addendums, low trade in values and need for a new fresh design and focus. Old school sales are gone and advent of internet means a quick fair retail experience is warranted. You won't find it here currently however. Andrea (service) is literally one of the best service writers in GM chain. She is honest, fair, caring and a beautiful person to work with. She listens and doesn't cut off owners and try's hard to offer the very best experience. We truly admire her and the one big reason we continue to work thru this dealership. Unfortunately GM quality also needs greater improveMent for its products. We highly suggest seeing Andrea for any service need. Would love to see her become a Service Manager for one of their stores. read more

I recently bought a 2011 GMC TERRAIN SLT from a used dealer. But I decided after everything I went through with those other cars and dealerships to take my car here to make sure it was in decent driving order. My service advisor, Andrea, went above and beyond. She really helped, communicated, and looked out for me. She deserves a promotion. They fixed everything and still came out to almost cheaper than what I was expecting to pay. I never thought about GMC until now. Andrea made me want to buy another one now if I had the money to do so read more

Sheehan Buick GMC - GMC TERRAIN SLT - Auto Repair Near Me - Lighthouse Point, Florida

My experience here was amazing. I pulled up to the lot, gave Troy a call and within minutes he pulled up the vehicle I was interested in. Troy was very pleasant and had an answer to all of my questions. Loved the car. They ended up making me a deal I couldn't refuse and the whole step of the way the customer service was excellent. I met with the GM, Troy, and their financing team and everyone was pleasant. They all communicated with each other so my experience felt personalized, everyone knew I was buying the vehicle for my families new journey from Florida to Arizona. Would highly recommend this dealership and Troy as a salesperson. read more

I purchased a vehicle there six months ago that needed a post purchase refit to install electronics that were delayed by the global chip shortage. The appointment was made and the parts were delivered to the dealership, confirmed via GMC, after six months. When I arrived I was told the parts were not there and I would have to wait and come back. I explained that was unacceptable as I purchased this vehicle with these features that I haven't been able to use for 6 months. I also told them that I had flown to Florida from the northeast to keep this appointment and that this dealership is a 90 minute round trip from my home in Florida. Their response was essentially "too bad" and they even tried to get me to leave without any paperwork to document their misdeeds. I have 40 years in the industry working with many good and some bad dealerships so I have an idea what happened. They probably gave the my part away on a new sale and figured they could just bully a senior citizen into waste their own time and money quitely. They didn't even have the common courtesy to call me when they gave the part away and reschedule the appointment. I'd advise ALL to avoid this place. They essentially stole my part to use it for someone else, told me to me "too bad" about it and are completely ok with wasting my time and money. read more

This dealer truly gives you that "like your family" experience. Andrew was truly a professional in every part of the step of the process. He went over and above and beyond to take care of me and my wife. To Roll out the red carpet through the whole process. This dealership truly understands what it is to take care of a customer. White glove experiencing from beginning to end. All the way down to the detailing and handing the keys over with a full tank of Diesel. The owner comes out of his way to greet you and shake your hand. Thats an experience at most dealerships that has unfortunately been lost. Here you get that old world handshake and know that you're getting a truly fair deal. No smoke and mirrors no bait and switching. I would highly recommend anybody that's in the market for a new or used vehicle to visit this dealership they will not be disappointed. read more

Sheehan Buick GMC - Picture of my new truck - Auto Repair Near Me - Lighthouse Point, Florida

Mark was fantastic. I've never had such a thorough showing of a vehicle. I didn't even have to ask questions - he knew what I needed to hear! If you're in the market for a new car - ask for Mark with a K!! read more

I bought a car at Sheehan at Lighthouse point . I wish I never did . When speaking to the sales person he was nice, but when it came time for them to do detail work the manager whom name is Mark was rude and disrespectful. Told me a whole different story. He degraded me in front of every oneThey where not going to do any detail work on it and if so I will have to pay and if I can't wait too leave and come back another day. This man is in charge of the mechanics. Now I have fear that when my car breaks down he is going to over charge me because I am a women. I don't recommend any one to purchase a car there or get their car fix their for that they will over charge you for everything!!!! read more

The Sheehan team is fantastic! I love my GMC and from the owner to the service manager to the cashier, they could not be nicer. Great service and support is hard to find these days. When you find it...keep it! Thanks Tom, Brandon and Andrea for the excellent "pit stop!" - Chip, LHP read more

Very happy with Erick at Sheehan Buick GMC. Exceptional service and attention to detail! I will definitely recommend Sheehan Buick GMC to all my friends, neighbors, and family! read more

Sheehan Buick GMC - GMC Danali - Auto Repair Near Me - Lighthouse Point, Florida

Best dealership in South Florida. Sales associate Joseph very helpful, informative and knowledgeable. My last three vehicles where leased thru Sheehan. Seamless transaction every time. Would not want any other dealership to assist me when leasing or buying a new or used vehicle. That says volumes about their business and the way they treat their customers. read more

I bought a new GMC Yukon back in 2015 from Sheehan. Everything went pretty smooth. Fast forward to now, 5 years later. The hood and top of the SUV the paint is completely destroyed, it started about 1.5 years ago looking like a few scratches. The clear coat is completely gone and the car looks terrible. Apparently this is a default in the paint job, they want to charge $4000 to have the SUV painted. I understand the car is no longer under warranty but this is caused from the manufacture using bad paint. We are not the only ones that have experienced this. I have bought my last two trucks from Sheehan and never again. read more

Scheduled an appointment to have my tire replaced, under warranty. The service rep didn't think the work was covered, so we called the dealership I bought the truck from. They confirmed that it was covered and gave him the contract info and phone number to file the claim. 2.5 hours later, the rep came in to help someone else, so I asked him what was going on. He said he spoke to the warranty department and they told him my problem wasn't covered. on the way home, I called the company. Not only was the rep lying about the coverage, he never even tried to file the claim. read more

Alan! If you need service, he's your man. Easy to deal with, and gets everything done promptly. Glad to be in this area now and have him at my local gmc dealership. I've had prior dealerships make it a headache to deal with service reps. Not here! Thanks a bunch again! read more

Out with the old Ford Edge.... in with the new Jeep Grand Cherokee Overland! Thank you, John Aliati at Sheehan for your help in finding me my new car! John was patient, had a nice follow up, communicated with me well and was very professional. Not pushy like your average salesman at other dealerships around. Mark, Clint, Matt, Kelly and team were so great as well. The whole team stayed late on a weeknight to make sure I had my dream car in my hands. Thank you to you all! Hand down the best dealership in South Florida! I will be back again for years to come!!! read more

Sheehan Buick GMC - Auto Repair Near Me - Lighthouse Point, Florida

See all

My mom made me come with her for a new car, honestly, because she knew I wouldn't let anyone take advantage of her. She "knew I'd run my mouth" if they tried to sucker her into things she didn't need. This didn't happen at all. In fact, we were met with honesty and kindness by everyone who helped us. We felt comfortable the entire time, and we left with a beautiful new Buick Encore. My mom felt a bit overwhelmed with some of the features, so they were patiently explained to her. We truly felt my mom made a great decision. Wonderful service! read more

Sheehan Buick GMC - Auto Repair Near Me - Lighthouse Point, Florida

I leased a GMC Sierra from Sheehan GMC a few years ago. I went by today, 12/30/21 to get a purchase/ buyout quote on the same vehicle. My salesrep, the same person I originally leased from, gave me an itemized buyers order showing the agreed upon lease end purchase price that's in my contract, plus sales tax, tag fees, document fees, ect. What surprised me the most was that the document fee alone was $998.00! I inquired as to why it was so high, the rep advised that $998.00 included the Dealer Fee that they are now charging if you choose to purchase the leased vehicle at the end of the lease. Mind you, I already paid it when I originally leased the vehicle, so now I'm paying them twice, and for absolutely nothing this time!!! I've gotten a purchase quote from another dealer, it had a $200 inspection fee, and $250 doc fees, I guess if I'm going to be charged, I will continue to shop around. luckily , I still have time. After reading my lease contract, it states my purchase option amount in one box of the form , in another box where any purchase option fee would be ilisted, it shows as N/A, as in not applicable. It states clearly the OFFICIAL fees which are not included in my purchase price listed are Tax, Tag, license and registration. So, this is just another example of dealerships and there employees being shady, I know where I won't be buying my refreshed Sierra when they arrive. read more

Small dealer treatment. The sales representative offers you a deal by phone just to bring you to the dealer, and the sales manager then does not approve it. The manager then offers you a ridiculous trade in price ($ 6,000) below the value of your vehicle. They offer you that they will beat the price you bring from Carmax just to have you there. It really leaves a bad taste after driving for 1 1/2 hours to this unprofessional and ridiculous dealership. *** I WILL NEVER RECOMMEND SHEEHAN GMC at lighthouse.*** Stay away from them. read more

Sheehan Buick GMC - Front Dealer sign. - Auto Repair Near Me - Lighthouse Point, Florida

Excellent service provided by Eric the service manager. The entire staff was so professional and more concerned with making me happy than anything else. Me Sheehan. Please give this guy a raise. He called me every step of the way as my car was getting repaired. I have never had service this great from any dealership. Truly one of the best places to shop for a new car or get yours serviced. Wasn't thinking about getting another GMC but after this excellent service from Sheehan service I. Positive I'll go back for my new car soon read more

Doing business with Jeff Nemeroff (Nemo) at Sheehan Buick GMC was a breeze. Before making a deal at Sheehan Buick GMC, I contacted local dealerships nearby. Jeff and I communicated for about a day or two over email, text message and phone call. Within that short time, Jeff was able to offer me the best deal yet on a 2019 Terrain Denali. I told Jeff I'd be at the dealership the following weekend to secure the deal. I walked in around 9:30am and left around 11:30am, in and out in about 3 hours on a Saturday (today). Jeff didn't pull any salesmen tactics. It wasn't stressful at all. It's the way car buying/leasing should be. Jeff even threw in free tint on the front driver and passenger window. The company they use to tint, drove over to the dealership and quickly tinted it while I was there. Jeff also made sure (per my request) to have the detailers remove the pinstripes and the dealerships logo. The detailers went above and beyond to clean off any marks I noticed. I'm overall very happy with my purchase today. If you're looking for a vehicle, ask for Jeff and mention my name! read more

BEWARE- DO NOT CHOOSE THIS SHEEHAN COLLISION SHOP/DEALERSHIP!!! The staff was very pleasant and Amy, at front desk, was very helpful when I called. However, the shop had my vehicle for over a month and I never received any updates. Nor did they communicate with my insurance company or the rental car agency. The worst part of the entire process, is that when I finally received my vehicle back, there was a dent on the roof that was not there before. The manager claimed that there was no way that it could have happened while the vehicle was in their care for over a month. I have experienced sloppy collision shops create more damage on the vehicle while they had it, although never for an entire month, much less more. In those occasions the shop had enough integrity to own up to the damage and repair it. read more

I just bought my first truck here and the staff is excellent especially salesman Claude Eastwood- Sheehan GMC

This dealer has been amazing from the first day I got my car. Rick was an incredible salesman and honest. I know that isn't common with car salesman but he was. When my car needs service, Brandon has been such a delight to work with. He's very knowledgeable about what he does. He works hard and takes his job very seriously. It's nice to deal with someone that actually cares about his customers. read more

I thought I was getting a good deal, until the hidden fees came out. I was expecting a no hassle honest price, like they advertised. Then when it was time to sign the paperwork there was a $1K dealer fee!! Buyer beware. Not true Ed. Look at the paperwork. read more

I need a motor mount on my GMC youkon I was quoted over $1100. 2 other car dealers quoted $600. Parts is $240 gmc. But are gouge on labor the best it's a 1 hour job . So the chev dealer in ft. Lauderdale is doing the job . read more

Alex is the best sales guy anyone would ever want. He truly makes you feel valued and understood while being honest and transparent. His customer service is above par as he went out of his way to make videos of the car we wanted and didn't stop reaching out to us until we drove away with the car that we wanted! read more

BEWARE!!!! I went w/ my 16 yr old daughter to Sheehan dealership to look at pre-owned vehicles for her first car. We went on 1/21/23 and spoke with salesman Yad Aflalo. We went to his office and he showed us his inventory on his computer. We saw a few that might work which he wrote down to show us. One, in particular, was a 2019 GMC Terrain listed on the computer for $22,900. We asked him what the best price he could do on it and he introduced us to his manager, Dana Fishvien, who said the best he could do was $21,900 with no dealer fees. It was more than what we were initially looking to spend. We went home and decided to do the deal so we called back Yad an hour after meeting with him. We told him we were interested and he said he would call me back. When he called back he said that he made a mistake and the car was now $23,900. I saw with my own eyes on his computer the original price and we spoke to the manager who gave us the final price. I asked him, "how could the price go up $2,000?" He said he got confused and then tried to blame me for asking to see "too many cars" (3) and that he got the prices mixed up. I told him that seeing a few cars should not be too much for a car salesman and that to pull a "Bait and Switch" is not professional nor ethical. I asked to speak with the manager, Dana, who I met at the dealership. Yad refused to give me his direct phone number and told me that Dana would call me. I waited 2 days and the manager never called. On 1/23/23 I decided to call Clint Thomas, the general manager of Sheehan dealership. I left messages and never got a call. On 1/24/2023 I decided to go to the dealership and meet with Clint Thomas in person. I explained to him my experience and how unprofessional his staff was. No one tried to call me back, including him, to resolve the issue. They used dishonest tactics to try and sell their vehicles. The owner of the dealership even stood by and heard my whole conversation with him and did nothing. read more