Always excellent service I only wish it was open Saturday…read moremornings since it's difficult if you work till 5 pm And need the branch to be accessible

I have home and auto loan with them. I have to say it was a pretty smooth process for both with…read morevery good rates. The 3 stars is for their website. Goodness, they are stuck in the 90's. Highly antiquated! You can only make payment via transfer thru your TF acct or bill pay thru another bank; You have to call to get your payment history and it took them 4 days to email it to me in, what looked like, a DOS format printout. I work for a bank and it shouldn't take more than 30secs to email a pmt history. TFCU MUST HAVE COMPLETE SYSTEM UPGRADE TO BE PART OF THE 21st CENTURY.

Best car buying experience EVER! UNIQUE! All the cars are beautifully detailed and kept indoors…read moreso they stay that way - believe me, if there's a leak anywhere, you'll see it on the shiny floor! Prices are reasonable and fair. After looking for an affordable, late model, reliable and clean Town and Country, all over SoFlo, on every major car site, it was great to finally find the one right in my own backyard in Pompano Beach! Steven and Jacob are respectful, bright, young, totally professional, and honorable. They made it easy, with no pressure and no hustle. Then, when my mechanic checked out the car and told me 3 tires were bad, I went back and they replaced them with no drama. Monster Cars ROCK!

GREAT experience! Drove to Monster Cars from Miami because I had a good feeling about the…read moredealership (and the car I was interested in) based on researching. Was definitely worth it! Jacobo and Steven were great. The buying process was very smooth. Jacobo set up the agreements to the purchase just as we had verbally agreed to. I highly recommend this business if you are looking for a vehicle. Very professional, well kept, and honest business. It is no coincidence that in an industry such as car sales, where it is so common that a dealership will have poor reviews, Monster Cars has such excellent and well deserved reviews. (Go ahead and search other car dealerships and you'll see that it's very common to find mediocre or poor ratings... so when you find a great one, like Monster Cars, best believe it's worth consideration to look through their car inventory when your car shopping.) Plus it's great to know you are contributing to an honest and independently own business! Thanks y'all, God bless.

Saw an ad for these guys and came in to see for myself. The van I wanted was sold already but they…read moregave me a really good price on another one which was a lot better for me. Wait wasn't long and the customer service was excellent. I definitely recommend this place for your next auto experience. Max and Biana are awesome!!!

Would give 0 stars if i could. Left my son stranded TWICE the day after i bought him this car…read more Customer service basically told me to screw off. Tires, brakes, battery them radiator within 24 hours. Will contact a lawyer as recommended by the owners. BUYERS BEWARE!!!

Everything. Bad communication. Paid off loan and they never removed lien. No longer in businessread more

I. been trying to reach out to make a payment and I can't get thru like wtf are they scamingread more

I purchased a BMW M240i from Show Cars while living in North Carolina without seeing the car in…read moreperson. I worked with Jordan and the experience was awesome. The car arrived and was in perfect condition. I highly recommend them.

This is what all car dealerships want to be when they grow up. We just purchased a used Audi S5…read morewith trade-in in less time than it took me to purchase my latest dishwasher. They meant what they said and said what they meant. There was zero gamesmanship- zero pressure- and to top it off, they are genuinely thoughtful, kind, and considerate people. A week ago we'd never heard of this place. Today- big fans!

Got a new Kia when my old one was stolen. Sam and Sam were absolutely great. I highly recommend…read morethem to anyone.

I usually don't write negative reviews, but to save you the trouble, I can't in good faith…read morerecommend buying from this company. I tried to give it a chance, but after this encounter, I can't say they are the best to go with. If you can, it's better to just buy the vehicle straight from the maker's dealership. Instead of the whole story, I will list the pros and my story for the cons. *Pros* Fast - In and out in a few hours Friendly(ish) - Majority of the staff was welcoming *Cons* TLDR - Chad sold me a van and failed to mention all of it's multi-thousand dollar issues beforehand (check engine light came on the 2nd day after being bought!), and for some reason falsely accused me of lying on several occasions, which I considered odd as I took time out of my week trying to help us BOTH out and there is literally no reason to lie! I just wanted good service and to go on about my day! Very disappointed in how service and communication was conducted at Expert Auto Group. Summarized story: I bought a sprinter van with Chad being the one to sell it to me. Did a thorough walk-around and noticed it was pretty banged up but could possibly be fixed. Noticed light coming in through the van, and asked about it and he said it shouldn't be an issue. Bought it, then it rained a few days later and flooded a portion of the van next to the electronics I had there and almost got me ELECTROCUTED since I was near it! Confronted Chad and he insist there was no leak even though there was water in the van during our walk through before I bought it, but I thought it was something else, but then it started to click. Eventually he offered to fix it and I shopped around for days trying to look for the best price so that it wouldn't hurt any of our pockets and it was hard to get someone who could work on a van that size, so he offered to have someone he knows fix it. Dropped my van off for 4 days thinking this body shop guy is fixing the huge dent and leak spot that I've been telling Chad I can't find anyone to fix. This guy "fixes" the leak with some weird, ugly, white paste in 2 spots that of course doesn't match my van AND all the dents are still on the vehicle!!! Then Chad tells me out of nowhere it's $300 out of pocket for me! No heads up or anything on my 2hr 30min drive over here saying that I was going to pay that much, and no pictures to show what was done! I asked why this terrible job was $300 and where was the receipt and he asked me why I need a receipt.. The guy "supposedly" charged him $800 for the sloppy work and I am just supposed to believe it without an invoice or any proof. Could have just been making that number up! If he would have given me an estimate beforehand, like I gave him the courtesy of trying to find a good one for him, I would have told him I'll just buy the materials and he can cover a portion of that. Would have saved me the long drive and multiple days without a van. Plus I would have gotten some of the dents out as well for way less. Then I told him I already had to pay for a lot of damages to the vehicle after I drove it off the lot. Things he failed to mention that were busted before I bought this thing, like broken seatbelt sensor which cost $338. Also, the 2 front broken tire pressure sensors, clogged DPF filter, faulty up & downstream NOX sensors which all in total would have equaled a few THOUSAND more dollars, but my local Mercedes with ACTUAL 5 star service looked out for me and made me feel like they were actively trying to save me money with suggestions and tips! I mentioned the damages to Chad and he didn't believe me and wanted proof, yet he could not provide the proof of the $800 "roof leak fix". Then he said I did some major wiring in the van that could have caused some damage which shocked me because I was trying to figure out what he was talking about since I DIDN'T EVEN DO THAT! Just a straight lie! Also told him that I was going to need extra money saved up to upgrade the suspension because after driving it on the highway, I learned how dangerous these big vans are to drive when affected by crosswind. I lost control almost 10 times and no exaggeration almost d!ed next to a semi on the way to the dealership, and his reaction to that was sucking his teeth and saying I was over reacting and lying about that. This is how I know he wasn't even familiar with sprinter vans, because that is a widely known issue with these vans, and I only found out after I bought it. Anyway, now I'm down $300 more and drove home feeling conned. If 5 stars is what they wanted, it should have been a stress free buying experience! This was my first vehicle purchase ever and it was an expensive lesson. A true shame because I really wanted to like Expert Auto Group, but too much strange activity happened during and after the purchase. I'm not even a hard guy to please to be honest. Just the bare minimum and some honesty and is all it takes to get 5 stars from me.

I've now purchased three cars from Howard Pitts at BMW of Pompano Beach, and he's always been…read moreprofessional, responsive, and great to work with on pricing. Shoutout as well to the person who detailed my new car, the job was phenomenal. Highly recommend this team.

Took car here for an oil change with a coupon and they claimed that the coupon was only good for…read moresemi synthetic oil. Which was a lie as all BMW's carries is FULL synthetic. Don't get scammed by these dealerships do your due diligence and speak up if you feel like you're being played by these clowns. Shouldn't have lied to me Ronald B in the service center.

I had an excellent experience with this dealership. Even though I was purchasing from across the…read morecountry, they made the entire process smooth and stress-free from start to finish. Brent was the one who helped me, and his customer service was outstanding--he took the time to provide detailed videos and photos of the vehicle, answering every question I had and making me feel completely confident in my purchase. He was transparent, responsive, and very easy to work with. He also helped coordinate my financing and handled all of the paperwork efficiently, which made the process incredibly convenient. On top of that, he worked with me to arrange my own shipping, helping me save on costs instead of pushing their own options. Buying a car remotely can be stressful, but Brent went above and beyond to make sure everything was handled professionally and seamlessly. I would absolutely recommend them to anyone, especially if you're buying from out of state.

These guys are so ignorant about used cars that they sold a riced up 20k mile Porsche 993 turbo,…read morepaint to sample (which they didn't know, they thought it was just a normal blue), for about 75k-100k UNDER the market price. The only thing needed to be done was to buy stock wheels, headlights, and taillights. Not expensive. It's pretty much a 1 of 1. Thank you!!

We stopped at this Carmax to check out some used cars for sale and maybe test drive one or two…read more The way it works is that you basically have a Self-Service system here. You go to the lot and you spot what car you want to test drive and they will then set you up with the test drive. I guess it's a good system if you don't see anything you like and you don't waste a salesperson time, but I thought that was kind of odd. We walked around for about 15-20 min and did not find anything that caught our eyes. But at least we now know how it works.

Buying process is far different ... and let's preface that the unit was priced much higher than…read moreothers in market, not negotiable, and Carmax too now adds dealer prep and handling fee in the 1000 dollar range. So we found a car outside the area. We paid the have it transported here from another Carmax. We contacted a local GM dealer and found that Carmaxs Equifax reporting (versus Carfax) was incorrect and manufacturer warranty was finished. We also found the CPO on file was never paid for original dealer and thus not in effect. Urgh .... So we reach out after hours by chat to discuss cancelling and to find out the process when they were incorrect. Not to worry, the car was on a test drive and being sold today. Didn't you see the refund pending for delivery you paid ??? What ... So in effect the delivery was paid and funds received. The car was on hold and Carmax allowed another buyer to test drive and buy a unit held for transport. Then they just refund the money and fail to alert via phone and email. Wow ! Now again we were going to cancel and all is well in end. We won't likely ever consider Carmax for a buy in future however. Bad info on cars, poor hold and transport policies, and true lack of empathy around their business model and loopholes. Just another typical car dealer experience !!!