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    Expert Auto Group

    3.9 (7 reviews)
    Closed • 8:00 am - 7:00 pm

    Services - Expert Auto Group

    Auto loan

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    Sienna Motors

    Sienna Motors

    (17 reviews)

    I just bought my car from Sienna motors. Saul's helped me through the whole process. He made…read moreeverything easy and stress-free. He was very helpful, knowledgeable, and always willing to answer any questions I had. The whole process went smoothly, and I never felt pressured or rushed into making a decision. I'm extremely happy with my new car and would definitely recommend Sienna Motors and Saul to anyone looking to buy a vehicle!

    DO NOT BUY A CAR FROM SIENNA MOTORS. This is hands-down the…read moreworst experience I've ever had with any dealership, and they should be ashamed to even be in business. I bought a car from them in January 2025. It's now the end of April -- FOUR MONTHS later -- and I still don't have the title. They failed to properly pay off a lien from the previous owner, and because of their complete incompetence, BMW Financial still had the title tied up months after my purchase. I called their office FIVE DAYS before I got into a serious accident to try to fix the title issue. It had already been over 60 days since I bought the car -- and they still had no real answers, no urgency, and frankly no clue what they were doing. If I hadn't gotten into a crash and forced the issue, they would probably still be sitting on it doing absolutely nothing. When I got into the accident, the police at the scene told me I didn't even legally own the car because the registration was temporary and my name was nowhere to be found in the system -- because of Sienna Motors' negligence. Imagine how humiliating and stressful that is, being in a wreck and then being told you might not even own your own car? Now, my insurance company wants to pay me for the totaled car -- but they can't release a dime until I get the title. And guess what? I still don't have it. All because this dealership can't do the basic things a dealership is supposed to do. Sienna Motors cost me time, money, mental stress, and almost wrecked my insurance claim because they were too lazy and careless to do their jobs properly. If you value your sanity, your money, or your legal protection -- stay far, far away from Sienna Motors. This place is a complete joke. Absolutely disgraceful business. ZERO STARS if I could.

    Monster Cars - 2014 TOYOTA COROLLA

    Monster Cars

    (2 reviews)

    Best car buying experience EVER! UNIQUE! All the cars are beautifully detailed and kept indoors…read moreso they stay that way - believe me, if there's a leak anywhere, you'll see it on the shiny floor! Prices are reasonable and fair. After looking for an affordable, late model, reliable and clean Town and Country, all over SoFlo, on every major car site, it was great to finally find the one right in my own backyard in Pompano Beach! Steven and Jacob are respectful, bright, young, totally professional, and honorable. They made it easy, with no pressure and no hustle. Then, when my mechanic checked out the car and told me 3 tires were bad, I went back and they replaced them with no drama. Monster Cars ROCK!

    GREAT experience! Drove to Monster Cars from Miami because I had a good feeling about the…read moredealership (and the car I was interested in) based on researching. Was definitely worth it! Jacobo and Steven were great. The buying process was very smooth. Jacobo set up the agreements to the purchase just as we had verbally agreed to. I highly recommend this business if you are looking for a vehicle. Very professional, well kept, and honest business. It is no coincidence that in an industry such as car sales, where it is so common that a dealership will have poor reviews, Monster Cars has such excellent and well deserved reviews. (Go ahead and search other car dealerships and you'll see that it's very common to find mediocre or poor ratings... so when you find a great one, like Monster Cars, best believe it's worth consideration to look through their car inventory when your car shopping.) Plus it's great to know you are contributing to an honest and independently own business! Thanks y'all, God bless.

    Brascar Auto Sales - Free Carfax Report for our customers, showing our transparency and commitment to the truth.

    Brascar Auto Sales

    (11 reviews)

    Worst dealership experience I've ever had. They were more than happy to take my money when they…read moresold me the car, but the second I had an issue, suddenly I was treated like an inconvenience. I called for help and the MANAGER gave me attitude, spoke to me disrespectfully, and then HUNG UP on me. A manager. That alone tells you exactly how this dealership is run. If you can't handle a customer calling about problems with a vehicle YOUR dealership sold them without catching an attitude and hanging up, you have absolutely no business being in management or customer service. They clearly care more about making the sale than standing behind the cars they sell or maintaining a relationship with their customers afterward. The level of disrespect and complete lack of professionalism is embarrassing. Do yourself a favor and buy your car somewhere else. I wish I had. Once they have your money, good luck getting treated with even basic respect. I would give ZERO stars if I could.

    My husband went to buy me a VW Tiguan, he put a 1000.00$ deposit down so they would hold it until…read morehe got there to look at i. When he got there the car wouldn't start they told him it was a remote problem and it would be fixed the next day then it was excuse after excuse. The bottom line is after almost 2 weeks we have no car and a refusal to give back our deposit. We have started a fraud report with Zelle, a claim with the BBB, hired a lawyer, and have called Help Me Howard. They are scammers and con artist!

    Wells Fargo Bank

    Wells Fargo Bank

    (11 reviews)

    One star is actually too much for this branch since Mrs.K.Romero left this office!…read moreFor many years my wife and I have been a customer at this Branch and knew Mrs. Karina Romero since she starting to work at this office, a person we trusted, when we lived in Boston and She was our preferred Banker!! Since she left this Branch, service became a joke, unprofessional worker took over handling our account and being very rude on the phone with me, interrupted me while talking to her, when she complained about my wife's email she received after writing my wife a FORM letter, like we were customers NOT KNOWING the rules, regulations and bank agreements!! We are really not appreciating this kind of treatment and we are appalled how this ended! This Branch is going down like a sinking ship, with the kind of service been provided from now on!!

    I'm banked with Wells Fargo for over 20 years and before them they were Wachovia Bank. I know…read morepeople will say that their scandals are horrible, but nearly all banks have scandals. I guess I'm old school, but I like a brick and mortar bank. Especially like that they have safe deposit boxes which most other banks don't. i've never had anything but the best service from Wells Fargo. Even during the height of Covid, you could make an appointment to get in your safe deposit box or speak to a banker. they are easy to get a hold of, and if you notice any kind of mistake on an ACH withdrawal; investigate it and will give your money back. So don't believe the rumors that someone can withdraw money and you won't get it back from the bank they are top notch in my book. I chose this one location, but I don't think I've gone to any location where I didn't get outstanding friendly service.

    CarMax

    CarMax

    (93 reviews)

    Buying process is far different ... and let's preface that the unit was priced much higher than…read moreothers in market, not negotiable, and Carmax too now adds dealer prep and handling fee in the 1000 dollar range. So we found a car outside the area. We paid the have it transported here from another Carmax. We contacted a local GM dealer and found that Carmaxs Equifax reporting (versus Carfax) was incorrect and manufacturer warranty was finished. We also found the CPO on file was never paid for original dealer and thus not in effect. Urgh .... So we reach out after hours by chat to discuss cancelling and to find out the process when they were incorrect. Not to worry, the car was on a test drive and being sold today. Didn't you see the refund pending for delivery you paid ??? What ... So in effect the delivery was paid and funds received. The car was on hold and Carmax allowed another buyer to test drive and buy a unit held for transport. Then they just refund the money and fail to alert via phone and email. Wow ! Now again we were going to cancel and all is well in end. We won't likely ever consider Carmax for a buy in future however. Bad info on cars, poor hold and transport policies, and true lack of empathy around their business model and loopholes. Just another typical car dealer experience !!!

    We stopped at this Carmax to check out some used cars for sale and maybe test drive one or two…read more The way it works is that you basically have a Self-Service system here. You go to the lot and you spot what car you want to test drive and they will then set you up with the test drive. I guess it's a good system if you don't see anything you like and you don't waste a salesperson time, but I thought that was kind of odd. We walked around for about 15-20 min and did not find anything that caught our eyes. But at least we now know how it works.

    Expert Auto Group - usedcardealers - Updated October 2026

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