Reached out via email to get some pics and pricing on a used unit just coming into dealer. I was…read moreprepared to pay a slight premium and hoped for first dibs if possible. Employee would not provide pricing nor help thru email. She demanded phone and call before she would assist in any way. No issue, lost sale ! Truck did show pics and about a 10k premium over similar vehicles in marketplace. Unit was missing some options also, meaning a less than loaded truck for a HIGH premium. Kinda glad we did not commit to appointment now.

Worst dealership ever. I had the air conditioner on my Ram 1500 repaired under warranty. It took 3…read moremonths! I had to pay over $1500 in rental car before the gave me one that was supposed to be from the beginning. I have a tracker tag hidden in the truck that showed it spent a weekend near Pompano airport which they denied. A new dashboard which is covered under warranty has been on order for over 2 years. Horrible customer service and my air conditioner still doesn't work properly. Dont go near this place.​

The Best Car-Buying Experience We've Ever Had!…read more We recently purchased a vehicle from Lou Bachrodt Pompano Beach Chevrolet and I can honestly say this was the greatest car-buying experience we've ever had. Our sales consultant, Rory, was absolutely fantastic. He was professional, patient, knowledgeable, and, most importantly, he actually listened to what we were looking for.. Bill in the finance department was also an incredible asset to the dealership. He thoroughly explained every step of the financing process, answered all of our questions, and worked hard to find us the best available rate. Everyone we encountered at the dealership was friendly and welcoming. The quality of their vehicles is excellent, and they have a great variety of quality used cars on the lot. If you don't see exactly what you're looking for, they will more than likely be able to source the right vehicle for you in a timely manner. We are extremely happy with the vehicle we purchased. Even though it's a used vehicle, it looks and feels like a brand-new vehicle! I highly recommend Lou Bachrodt Automotive Group, and I especially recommend Rory. If you're in the market for a vehicle, ask for Rory when you walk through the door -- you will not be disappointed! Thank you to Hugh's team and especially Rory and Bill, for making what could have been a stressful experience such a positive and seemless experience!

I purchased two commercial trucks from this dealership for my delivery and logistics business,…read moreincluding plans to expand into disaster relief work during Hurricanes Helene and Milton. What followed was a pattern of broken promises, unresolved mechanical issues, and misleading information that caused serious harm to my business. Multiple unauthorized credit inquiries were run. I was promised these vehicles could later be traded for cargo vans or hotshot trucks, and that commitment was later abandoned. I was repeatedly told my truck had been "fixed." In reality, many problems were never resolved. I have uploaded video evidence showing the truck failing to start, despite being cleared for service. I was also told the hazard lights were on during testing -- video proves they were not. Service records list mileage that does not match the actual odometer at the time. Because of these ongoing failures, my trucks were unreliable for contracted work. I lost income, contracts, and credibility with clients as a result. Instead of supporting a long-term commercial customer, I was left dealing with excuses, shifting explanations, and unreliable equipment. This experience caused significant financial and professional damage. I am sharing this so other business owners understand the risks. Document everything and do not rely on verbal assurances. Edit 2.7.2026: For transparency, I have linked a video documentation on YouTube showing the vehicle failing to start after being represented as repaired: https://youtu.be/uQbrQ8NwrCE This matter is currently being handled through formel legal and regulatory processes, including manufacturer dispute and legal review. I was previously represented by counsel and am now working with new counsel, Matthew M. Fischer, P.A. who is preparing a new action. My attorneys will be in touch.

I bought two cars from Century Motors, both were priced fair and a good deal. I am curently eyeing…read morea third purchase.

I purchased a vehicle from Frank on May 26. First, it took about 2-3 weeks to receive the vehicle,…read moreand there was very little communication from the seller during that time. When I was finally able to get in touch with him, he said the vehicle was "in the shop" being looked over one last time. Once I received the vehicle, I drove it one time and it immediately overheated, spilling fluid all over my garage. Since then, it has been in the shop twice and is basically nonfunctioning. I reached out to Century Motors but have not received a reply. Based on my experience, I would not recommend purchasing from this dealership.

I've now purchased three cars from Howard Pitts at BMW of Pompano Beach, and he's always been…read moreprofessional, responsive, and great to work with on pricing. Shoutout as well to the person who detailed my new car, the job was phenomenal. Highly recommend this team.

Took car here for an oil change with a coupon and they claimed that the coupon was only good for…read moresemi synthetic oil. Which was a lie as all BMW's carries is FULL synthetic. Don't get scammed by these dealerships do your due diligence and speak up if you feel like you're being played by these clowns. Shouldn't have lied to me Ronald B in the service center.

We went into the Mercedes dealership hoping to find the deal we were looking for, and we had the…read morepleasure of working with Christopher Lizama as our salesperson. From the moment we walked in, Christopher made us feel comfortable and welcomed. We had called ahead about a vehicle we were interested in, the 2027 GLC300. We were very pleased with our experience working with Christopher and his manager, Jose. They both made the entire process as smooth and flawless as possible. Thank you, Christopher, for making this such a great experience. We left very happy with our deal and truly appreciate your professionalism and help throughout the entire process.

**I want to save you time, so let me start by saying that this dealership has a D- rating with the…read moreBetter Business Bureau due to failing to respond to multiple complaints similar to my own. Despite this, I decided to take the risk. Here's what happened: ‼Security Red Flag: The salesman, David Rubano, requested a photo of the front and back of my credit card to his personal cell phone. Reluctance to Finalize Sale: Despite having full cash ready, they created multiple obstacles to complete the transaction. Unnecessary Deposit: They insisted on a $5,000 deposit even though I was paying in full. Poor Customer Service: The salesperson was nonchalant and unhelpful. In Detail: I went to this dealership ready to purchase a car outright with full cash. Unfortunately, the experience was far from smooth. The salesperson's request for sensitive information, the insistence on a deposit, and the overall lack of professionalism were major letdowns. I would strongly advise considering other dealerships. Final Note: I suspect the dealership might attempt to fabricate an excuse for these issues, but two things stand firm: the BBB rating and the screenshot of the salesperson's request.

We stopped at this Carmax to check out some used cars for sale and maybe test drive one or two…read more The way it works is that you basically have a Self-Service system here. You go to the lot and you spot what car you want to test drive and they will then set you up with the test drive. I guess it's a good system if you don't see anything you like and you don't waste a salesperson time, but I thought that was kind of odd. We walked around for about 15-20 min and did not find anything that caught our eyes. But at least we now know how it works.

Buying process is far different ... and let's preface that the unit was priced much higher than…read moreothers in market, not negotiable, and Carmax too now adds dealer prep and handling fee in the 1000 dollar range. So we found a car outside the area. We paid the have it transported here from another Carmax. We contacted a local GM dealer and found that Carmaxs Equifax reporting (versus Carfax) was incorrect and manufacturer warranty was finished. We also found the CPO on file was never paid for original dealer and thus not in effect. Urgh .... So we reach out after hours by chat to discuss cancelling and to find out the process when they were incorrect. Not to worry, the car was on a test drive and being sold today. Didn't you see the refund pending for delivery you paid ??? What ... So in effect the delivery was paid and funds received. The car was on hold and Carmax allowed another buyer to test drive and buy a unit held for transport. Then they just refund the money and fail to alert via phone and email. Wow ! Now again we were going to cancel and all is well in end. We won't likely ever consider Carmax for a buy in future however. Bad info on cars, poor hold and transport policies, and true lack of empathy around their business model and loopholes. Just another typical car dealer experience !!!

My husband and I received some of the BEST customer service we've ever experienced while making a…read morepurchase through Right Choice Auto Sales! Jeff took the fear out of our first out-of-state, sight-unseen, purchase of a pre-owned vehicle. He was very organized, which made the purchase go very smoothly, and went out of his way to take additional pictures for us and promptly answer all our questions. He even made himself available to us after hours and arranged to have it shipped from Florida to Minnesota for us to pick up from there. We absolutely love the vehicle and would gladly make a future purchase through him again! Hands down, you're sure to receive 5 STAR SERVICE at Right Choice Auto Sales! Tom and Cindy Leingang; Mandan, North Dakota

I highly recommend Right Choice Auto Sales in Pompano Beach. Jeff, the owner, is a true expert in…read morethe industry. His pre-owned cars are of premium quality and throughly vetted with his in-house exceptional mechanics. Jeff is honest, ethical and goes above and beyond to exceed customers' expectations. We purchased and sold several high-end vehicles from him (Lexus and Mercedes) and all have been positive experiences after thorough analysis comparing with other dealers. Jeff is the only one we trust in South Florida. He has over 30 years of automobile experience and it clearly shows! Thank you, Jeff! It is not easy to recommend people and businesses these days.... but you definitely do! You deserve a 10-star review! Seriously.

I purchased a 2014 Porsche 911 4S from Southeast Auto Showroom in March 2020 and I have to say it…read morewas by far the best car buying experience I have ever had. Rich was very professional and extremely accommodating. He went well beyond my expectations in delivering the car which was exactly what I was looking for at a reasonable price. The vehicle was exactly as described. I would and highly recommend doing business with them to my friends and family members. Jeff May Lexington, KY

Recently changed my opinion after doing research on the owner and his business I'm a big fan of…read moreindependent card dealerships and I'm a dealer myself, and I have to say the inventory here after visiting the showroom felt like being in a vault full of expensive cars like made me feel different about being around cars I've been around cars. My whole life was one of the best experiences I've had. Do you want the best experience Southeast auto showroom is probably the place to come if you can afford it just come and look.

Jimmy V (my salesman) was exceptional in his professionalism. I was very pleased with his demeanor…read moreand patience. The negotiation (this was a big-ticket car purchase) was pleasant and respectful. I also reached out for follow-up assistance after the sale and was thoroughly impressed by his near-instantaneous response time. This is my third vehicle purchase at Champion Porsche, and given the consistent level of excellence, I will certainly be returning for many more. I also want to highlight the assistance I received from Bruna Franke, who helped me set up my new Panamera. She was incredibly knowledgeable, friendly, and made the technical process feel very simple. She is a wonderful addition to the dealership staff.

I am writing to formally express my disappointment with the treatment and service I received from…read moremy salesperson, Marco, throughout the purchase of my 2026 Porsche 911 Carrera. Purchasing a custom Porsche should have been an exciting and memorable experience. Instead, the process left me feeling dismissed, disrespected, and completely unappreciated as a customer. I waited approximately eight months for my vehicle after initially being told it would take four months, then six months. I understand that certain manufacturing and transportation delays may be outside a dealership's control. However, honest communication, accurate information, professionalism, and basic customer care are entirely within the dealership's control. Throughout this process, I received inconsistent information regarding my allocation, production timeline, transportation delays, and the reason my vehicle remained at the port. At one point, the delay was attributed to an Aerokit change, even though that change had been made months earlier. I repeatedly had to follow up for answers instead of receiving proactive, transparent updates from Marco. Unfortunately, the delivery experience was just as disappointing. After waiting eight months and purchasing a vehicle costing more than $150,000, Marco did not even get up from his desk to congratulate me when I left with the car. There was no meaningful acknowledgment of the purchase, no effort to make the delivery feel special, and not even the customary presentation or bow that Champion Porsche has provided to other customers. The issue is not simply the absence of a bow--it is what the entire experience communicated: that my business was not valued. I have to add though the IT guy Jake was very helpful. He was very sweet and I appreciated his help. Everybody has their own perception of things that happen, but Marco made me feel that he couldn't care less about selling a car. Very apathetic.. and please understand I'm not knocking the dealership. I'm just knocking the salesman. Maybe I was treated like that because I'm a girl and I was asking all kinds of questions so I can be in the know of why my vehicle that I purchased took 8 months - ....

So far my experience has been great at this. I got this email that scared me at first front…read moreNissan. It said I was overdue for some type of inspection. I made an apointment and here I am. I really thought I missed an important inspection. When I arrived. The friendly service person asked me some questions. The issue wasn't as serious as I thought. He was great. My advice, if you get an email from Nissan call them and asked before coming, lesson learned. The waiting room was comfortable. It had a bending machine, water, coffee, TV and computers. It was full. They do try to make it as comfortable as possible. The service person assigned to me David kept me updated. He checked on me. He was approachable and friendly. I found him very professional and a pleasure to deal with..

Unfortunately, my experience with this Nissan dealership has been extremely frustrating. What…read moreshould have been a straightforward vehicle transaction turned into a long and stressful situation involving unexpected charges and a lack of satisfactory resolution. I made multiple attempts to resolve the issue directly with the dealership and Nissan Consumer Affairs, but I felt like I had to repeatedly explain the situation and fight to get answers. Even after Nissan provided an $800 credit, I was still left dealing with a significant disputed balance. My biggest concern is not simply the money--it is the way the situation was handled and the lack of accountability and customer service throughout the process. I strongly encourage anyone considering purchasing or leasing a vehicle here to carefully review every document, understand all fees and mileage terms, and get everything in writing. Based on my experience, I would not recommend this dealership.