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Monster Cars

5.0 (2 reviews)
Open • 9:30 am - 6:00 pm

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Lou Bachrodt Chevrolet

Lou Bachrodt Chevrolet

(212 reviews)

The Best Car-Buying Experience We've Ever Had!…read more We recently purchased a vehicle from Lou Bachrodt Pompano Beach Chevrolet and I can honestly say this was the greatest car-buying experience we've ever had. Our sales consultant, Rory, was absolutely fantastic. He was professional, patient, knowledgeable, and, most importantly, he actually listened to what we were looking for.. Bill in the finance department was also an incredible asset to the dealership. He thoroughly explained every step of the financing process, answered all of our questions, and worked hard to find us the best available rate. Everyone we encountered at the dealership was friendly and welcoming. The quality of their vehicles is excellent, and they have a great variety of quality used cars on the lot. If you don't see exactly what you're looking for, they will more than likely be able to source the right vehicle for you in a timely manner. We are extremely happy with the vehicle we purchased. Even though it's a used vehicle, it looks and feels like a brand-new vehicle! I highly recommend Lou Bachrodt Automotive Group, and I especially recommend Rory. If you're in the market for a vehicle, ask for Rory when you walk through the door -- you will not be disappointed! Thank you to Hugh's team and especially Rory and Bill, for making what could have been a stressful experience such a positive and seemless experience!

I purchased two commercial trucks from this dealership for my delivery and logistics business,…read moreincluding plans to expand into disaster relief work during Hurricanes Helene and Milton. What followed was a pattern of broken promises, unresolved mechanical issues, and misleading information that caused serious harm to my business. Multiple unauthorized credit inquiries were run. I was promised these vehicles could later be traded for cargo vans or hotshot trucks, and that commitment was later abandoned. I was repeatedly told my truck had been "fixed." In reality, many problems were never resolved. I have uploaded video evidence showing the truck failing to start, despite being cleared for service. I was also told the hazard lights were on during testing -- video proves they were not. Service records list mileage that does not match the actual odometer at the time. Because of these ongoing failures, my trucks were unreliable for contracted work. I lost income, contracts, and credibility with clients as a result. Instead of supporting a long-term commercial customer, I was left dealing with excuses, shifting explanations, and unreliable equipment. This experience caused significant financial and professional damage. I am sharing this so other business owners understand the risks. Document everything and do not rely on verbal assurances. Edit 2.7.2026: For transparency, I have linked a video documentation on YouTube showing the vehicle failing to start after being represented as repaired: https://youtu.be/uQbrQ8NwrCE This matter is currently being handled through formel legal and regulatory processes, including manufacturer dispute and legal review. I was previously represented by counsel and am now working with new counsel, Matthew M. Fischer, P.A. who is preparing a new action. My attorneys will be in touch.

Champion Motors - Chunk missing

Champion Motors

(13 reviews)

"If you have to ask the price ..." At least make sure you deal w a consummate professional. There…read moreare few dealers of high-end sports cars that are as experienced or committed to the automotive "craft" than Champion Motors. My experience[s] w Champion goes back to the mid-90s & their approach to sales, service & "membership" are wo equal. Ask about their racing experience & definitely consider the packages for "proper" Porsche driving from the gurus. Other dealers may make you feel a bit "small": or perhaps they don't provide the insight that you should demand. It would be unfair to name the dealers that can't live up to the hype: many simply went out of business. But as there is no substitute for a Porsche: IMHO there is no better dealership in the South. My personal favorite Sales Representative, Larry Reynolds, won't waste your time & is quite good at meeting your expectations. Try as many dealers as you'd like: I certainly did. Then give Champion a shot at your business, you are likely to learn a thing or two ... In a beautiful automobile.

I have purchased two CPO Porsche's from Champion ( A Cayenne GTS and Porsche Carrera 911S) and had…read morethem shipped to CT. I have nothing but praise for this companies professionalism. The high-grade PPF that had been applied had some small bubbles near the front headlight and they made certain it was locally repaired (and they footed the bill). I'm thoroughly pleased with them. Have had all of my requests met promptly and courteously. Furthermore, I've had ZERO problems with my vehicles, so I am and will continue to be a customer of Champion. Dr. Sandra Scantling, Farmington- CT

Mercedes-Benz of Pompano

Mercedes-Benz of Pompano

(218 reviews)

We went into the Mercedes dealership hoping to find the deal we were looking for, and we had the…read morepleasure of working with Christopher Lizama as our salesperson. From the moment we walked in, Christopher made us feel comfortable and welcomed. We had called ahead about a vehicle we were interested in, the 2027 GLC300. We were very pleased with our experience working with Christopher and his manager, Jose. They both made the entire process as smooth and flawless as possible. Thank you, Christopher, for making this such a great experience. We left very happy with our deal and truly appreciate your professionalism and help throughout the entire process.

**Disappointing Experience at Mercedes-Benz of Pompano**…read more My experience with Mercedes-Benz of Pompano was extremely disappointing, particularly given the lack of communication and professionalism throughout the process. I found the Mercedes-Benz EQS I wanted and worked with Felix Alpizar in Used Car Sales. We negotiated the deal over the phone, and Felix agreed to the terms, including the price and the electronic funds documentation I completed. I made it clear from the beginning that I would be paying cash. I also completed the requested paperwork and was preparing to move forward with the purchase. Melvin Pichardo, the Finance Manager, provided me with wire transfer instructions that contained the correct amount but the wrong recipient name. That immediately raised concerns and created unnecessary confusion. Things became even more frustrating when Felix started giving me conflicting explanations about the dealership's procedures. He mentioned that the used car department was under new management and that deposits were no longer necessary. He then explained that the new manager was operating on a first-come, first-served basis and that he wasn't sure what the status of my vehicle was. Despite having negotiated the price, completed the paperwork, and made arrangements to wire the money on Monday, I could not get a straightforward answer or consistent communication. I had to call Felix repeatedly just to get updates, and he did not return my calls as I expected a professional salesperson to do. When I finally reached Felix on Sunday, he informed me that the vehicle had been sold on Saturday night. This was after I had completed the paperwork and had been preparing to finalize the transaction. What made the situation worse was the lack of a meaningful apology or acknowledgment of how poorly the process had been handled. To add to my frustration, I had set up an automated search for this exact vehicle, and it subsequently appeared in my results at an asking price approximately $5,000 higher than the price we had agreed upon. I cannot confirm what happened behind the scenes, but the timing and price difference raised serious questions about how this transaction was handled. I understand that until a purchase is formally finalized, circumstances can change. However, that does not excuse poor communication, confusing payment instructions, a lack of transparency, or leaving a customer to chase down answers after being led to believe a deal was moving forward. **My issue is not simply that I lost the car. It is how the entire situation was handled.** I was a serious cash buyer who invested time completing the requested documentation and arranging payment. I expected clear communication, professionalism, and basic courtesy. Unfortunately, my experience with Felix Alpizar and Melvin Pichardo fell well short of those expectations. Based on this experience, I would be very hesitant to do business with Mercedes-Benz of Pompano again. I hope management takes this feedback seriously and improves the way customers and negotiated transactions are handled.

CarMax

CarMax

(93 reviews)

We stopped at this Carmax to check out some used cars for sale and maybe test drive one or two…read more The way it works is that you basically have a Self-Service system here. You go to the lot and you spot what car you want to test drive and they will then set you up with the test drive. I guess it's a good system if you don't see anything you like and you don't waste a salesperson time, but I thought that was kind of odd. We walked around for about 15-20 min and did not find anything that caught our eyes. But at least we now know how it works.

Buying process is far different ... and let's preface that the unit was priced much higher than…read moreothers in market, not negotiable, and Carmax too now adds dealer prep and handling fee in the 1000 dollar range. So we found a car outside the area. We paid the have it transported here from another Carmax. We contacted a local GM dealer and found that Carmaxs Equifax reporting (versus Carfax) was incorrect and manufacturer warranty was finished. We also found the CPO on file was never paid for original dealer and thus not in effect. Urgh .... So we reach out after hours by chat to discuss cancelling and to find out the process when they were incorrect. Not to worry, the car was on a test drive and being sold today. Didn't you see the refund pending for delivery you paid ??? What ... So in effect the delivery was paid and funds received. The car was on hold and Carmax allowed another buyer to test drive and buy a unit held for transport. Then they just refund the money and fail to alert via phone and email. Wow ! Now again we were going to cancel and all is well in end. We won't likely ever consider Carmax for a buy in future however. Bad info on cars, poor hold and transport policies, and true lack of empathy around their business model and loopholes. Just another typical car dealer experience !!!

Right Choice Auto Sales - Phyllis came from Boca Raton to get this incredible 2017 #BMW 650i Coupe with only 44k miles! #RightchoiceAutoSales in Pompano Beach, FL!

Right Choice Auto Sales

(16 reviews)

My husband and I received some of the BEST customer service we've ever experienced while making a…read morepurchase through Right Choice Auto Sales! Jeff took the fear out of our first out-of-state, sight-unseen, purchase of a pre-owned vehicle. He was very organized, which made the purchase go very smoothly, and went out of his way to take additional pictures for us and promptly answer all our questions. He even made himself available to us after hours and arranged to have it shipped from Florida to Minnesota for us to pick up from there. We absolutely love the vehicle and would gladly make a future purchase through him again! Hands down, you're sure to receive 5 STAR SERVICE at Right Choice Auto Sales! Tom and Cindy Leingang; Mandan, North Dakota

I highly recommend Right Choice Auto Sales in Pompano Beach. Jeff, the owner, is a true expert in…read morethe industry. His pre-owned cars are of premium quality and throughly vetted with his in-house exceptional mechanics. Jeff is honest, ethical and goes above and beyond to exceed customers' expectations. We purchased and sold several high-end vehicles from him (Lexus and Mercedes) and all have been positive experiences after thorough analysis comparing with other dealers. Jeff is the only one we trust in South Florida. He has over 30 years of automobile experience and it clearly shows! Thank you, Jeff! It is not easy to recommend people and businesses these days.... but you definitely do! You deserve a 10-star review! Seriously.

Champion Porsche

Champion Porsche

(165 reviews)

Jimmy V (my salesman) was exceptional in his professionalism. I was very pleased with his demeanor…read moreand patience. The negotiation (this was a big-ticket car purchase) was pleasant and respectful. I also reached out for follow-up assistance after the sale and was thoroughly impressed by his near-instantaneous response time. This is my third vehicle purchase at Champion Porsche, and given the consistent level of excellence, I will certainly be returning for many more. I also want to highlight the assistance I received from Bruna Franke, who helped me set up my new Panamera. She was incredibly knowledgeable, friendly, and made the technical process feel very simple. She is a wonderful addition to the dealership staff.

I am writing to formally express my disappointment with the treatment and service I received from…read moremy salesperson, Marco, throughout the purchase of my 2026 Porsche 911 Carrera. Purchasing a custom Porsche should have been an exciting and memorable experience. Instead, the process left me feeling dismissed, disrespected, and completely unappreciated as a customer. I waited approximately eight months for my vehicle after initially being told it would take four months, then six months. I understand that certain manufacturing and transportation delays may be outside a dealership's control. However, honest communication, accurate information, professionalism, and basic customer care are entirely within the dealership's control. Throughout this process, I received inconsistent information regarding my allocation, production timeline, transportation delays, and the reason my vehicle remained at the port. At one point, the delay was attributed to an Aerokit change, even though that change had been made months earlier. I repeatedly had to follow up for answers instead of receiving proactive, transparent updates from Marco. Unfortunately, the delivery experience was just as disappointing. After waiting eight months and purchasing a vehicle costing more than $150,000, Marco did not even get up from his desk to congratulate me when I left with the car. There was no meaningful acknowledgment of the purchase, no effort to make the delivery feel special, and not even the customary presentation or bow that Champion Porsche has provided to other customers. The issue is not simply the absence of a bow--it is what the entire experience communicated: that my business was not valued. I have to add though the IT guy Jake was very helpful. He was very sweet and I appreciated his help. Everybody has their own perception of things that happen, but Marco made me feel that he couldn't care less about selling a car. Very apathetic.. and please understand I'm not knocking the dealership. I'm just knocking the salesman. Maybe I was treated like that because I'm a girl and I was asking all kinds of questions so I can be in the know of why my vehicle that I purchased took 8 months - ....

Monster Cars - car_dealers - Updated October 2026

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