Dr. Carlson is treating my grandfather for macular degeneration condition. The care he has given my…read morePapa is the best. He made time to explain each new step. My papa has felt that the approach he has given to him on his condition has given him a new lease on life. He feels most grateful for the care Dr. Carlson has given him. What a gift he has given my grandpa. Our family will always be grateful! Love, The Rezendes family

Dr.Carlson is hands down the best he made my experience very calm professional and quick highly…read morerecommend to anyone!

Thank you Dr. Kiernan for your professionalism and courtesy, I appreciate you and your staff for…read moreanswering my questions and for a fast visit.

"EYE" LOVE THIS PLACE! I'm so thankful for the excellent care I get at Loma Linda Eye Institute, I…read morealways feel I'm in good hands when I stop by for an appointment with my ophthalmologist. Dr. Frank Hwang does not play around and he's straight to the point. He's thorough and consistently gives me updates on my eye health. I especially appreciate that he conducts mapping tests and eye exams all in one day! Dr. Hwang is a true professional, and Loma Linda is lucky to have him. I also wanted to shoutout Jessica (the office coordinator) she's always super supportive, friendly and caring. I had to get a Corneal Cross-linking done here and she helped me find the necessary resources to ensure I got the procedure rolling. Dr, Hwang and his staff seriously care about people's health! The facility is always clean and easy to find. As soon as you walk into the Loma Linda Clinic/Office building it's a slight curve to the right and straight ahead. I highly recommend this office as they have up-to-date imaging and advanced technology. There's satellite clinics for the Eye Institute, but I recommend booking here as this is where all the main imaging and tests are ran.

With every visit, I'm made to feel like I'm at the right place. The team there is awesome and…read morefriendly. Always going that extra mile to give me the best eye care possible. Friendly, kind, and caring people that are good at what they do is what you'll find here. Keep up the great work.

there has been ah complete staff change the optition,tom retired he office,manager michelle is,no…read morelonger there there is ah woman sade she is rude i spoke to dr.solderbloom & i spoke toi sade who treated me rudely brought up all the negative on ah past balance which i did pay in full.being my current situation no insurance & having too pay outta pocket due too sade treating me rudely & only bringing up the negative & not willing too help ah past patient of dr.solderblooms of over 10-15 years.like i do not matter & i'm ah piece of trash. i dont recvomend this office any longer.

Terrible time management, I waited and hour and 30 minutes to be seen when I showed up on time,…read moretotally would not recommend this location!

Again, for all the complaints about OPTUM being privatized and its employees waiting to be broken…read moreby stress or fired primarily from so little time with patients and so many to see, I'm still glad I'm with them. Especially the eye doctors. And the dispensing optician at Cooley Ranch is as good as we've experienced anywhere ever in several important ways. Thank you. Want to help with such, most of such problems public and private, then understand them by viewing articles at https://www.garretthardinsociety.org/articles/articles.html including: Living on a Lifeboat, The Social Contract, Fall, 2001; reprinted from BioScience, October, 1974. (view article) "Observant critics have shown how much harm we wealthy nations have already done to poor nations through our well-intentioned but misguided attempts to help them." Perpetual Growth - The Next Dragon Facing Biology Teachers, The Social Contract, Fall, 1994. "The idea of perpetual growth is embraced with religious fervor by mainstream economists and other worshipers of 'Progress' - the material sort of progress, that is... Our students are society's next generation-in power. We owe it to them, to society at large, and to posterity to help students build their expectations on a realistic basis. Exponential growth needs to be seen as a severely time-limited process, for which costs must be paid. Growth is ultimately limited by the environment [like the amount of clean air and water in California], a truth that ecologists encapsulate in the concept of 'carrying capacity'."

I was referred to this office by my insurance. After vision tests and eye care, I had testing for…read morenew lenses. I am pleasantly surprised to have the best prescription in the past 8 yrs. Often at other facilities the prescription has been wrong and had to be corrected. This time it was perfect the first time. The eye-wear specialist helped me decide on frames. The frames fit great, and have a 1 yr scratch resistant warranty. Very pleased.

This location called me to say that their employee would be disciplined after they reviewed the…read morecall. Against my better judgment I accepted a new appointment only to arrive and be treated like absolute shit by Dr. Chang, so much so that I walked out of the appointment because of his rudeness. I urge everyone not to go to this location. Never even made it through the door. Simply tried to schedule an appointment after a medical emergency with my eye. The only thing I can say is the person that answered the phone is an incompetent idiot, and thankfully, I didn't go here! Should've known by all the bad reviews!

Hello Everyone, it is with heavy heart that I write this negative review for Pacific Eye Center in…read moreColton. Dr. Erika Saucedo is a kind person, and when I found her and decided she was the right person to do my cataract surgery, I was impressed by her bedside manner and her enthusiasm. I thought it would be quick and simple. My husband had surgery for two cataracts last year somewhere else, and he did well, so I was very excited to be able to see again, due to the fact I am now the only person to drive in my family. Well, unfortunately, the doctor did not explain that I had a stigmatism and needed a different lens that would have cost an additional $2000 dollars. No person mentioned this at any time. All my senior friends with stigmatism never had any of my problems. So after the surgery, I had it January 23, by May 17, my sight went from 20/30 to 20/50 and it is getting worse and worse. I now can not see to drive or to read or to watch TV with subtitles, etc. etc. etc. I spoke to the doctor and she sent me to a Laser surgeon to pay $2200 out of pocket for correction, but I asked her to bill my medical for "medical surgery necessity" because the laser place expects me to pay out of pocket and then get reimbursed. I called the manager of the company to speak to her about the issue, and to ask that the medical surgery information be sent to my insurance, due to the fact that this issue is not because of vanity, but medical necessity for sight. She never returned my calls. After another month, I called and made an appointment with the doctor to meet to discuss. The manager never showed up or participated in any of these meetings. I have waited another 3 weeks and finally last week, I heard from the manager stating that she would submit the paperwork. Again nothing done. I am very dissatisfied with the organization, the doctor is sweet and kind, but the manager is very incompetent and should be replaced by someone with logic, responsibility and functionality. Will update when something fixes the problem. Will now have to report organization and doctor to applicable Boards, BBBf and other places.

THE best ophthalmologist in SoCal! Dr. Sanchez performed both of my cataract surgeries in December…read more2020. I am so pleased with the results almost 2 years later. She is energetic, knowledgeable, caring and personable - you won't find anyone better in a 100-mile radius. Highly recommended!

LOVE THIS PLACE. So nice and so helpful. You don't need to have a membership at Sam's club so that…read moreworks out. They also take my insurance

4 years after my first exam here && they are still the best in town ! Dr. Phan && her team are…read moreamazing. Check in was fast , no wait time. Was seen by the doctor && got my prescription. Thank you ! :) *inside the Sam's Club (you don't need a membership for the exam)

I love this group as it is the only place I could find frameless light weight glasses. I have…read moregotten several pairs as well as several pairs of reading glasses. Today I took my favorite reading glasses in to see if they could repair the nose piece or reproduce the exact prescription. I was greeted by friendly people at the front desk who looked at my glasses and with a smile said we can fix this in a flash. They did and bonus, didn't charge me because I was a returning customer. I was willing to pay whatever and I am so appreciative that my favorite glasses are as good as new.

This establishment must be doing exceptionally well, as they clearly aren't in need of new…read morecustomers. I called to verify my insurance today at 3:48 PM as this business was listed as an in-network provider on my benefits page. Unfortunately, the receptionist was dismissive and unprofessional. Rather than offering to verify my coverage or asking for a Member ID, she repeatedly insisted she had never heard of my carrier and told me I didn't appear in the patient portal. If this is how they treat potential clients, I'll be taking my business to a practice that values basic customer service.

I have been to this location previously a number of times when it was Inland Eye Institute. I have…read morealways had great experiences but thought I would share a current example. I recently ended up with some foreign material in my eye. I immediately flushed it with saline and called it a day... or so I thought. After two days of continued irritation I was concerned enough to call and inquire about an appointment before the long Thanksgiving weekend, and was fortunate to get one same day. I must confess that I was a little apprehensive as I had never heard of the available doctor, but I was experiencing enough discomfort to give it a shot. Enter Dr. Marina Awadalla, O.D. I could not have had a more positive experience! Dr. Awadalla is congenial, knowledgeable, extremely kind, and very thorough. I am thankful (pun intended!) on this Thanksgiving Eve that I was fortunate enough to receive care from such a consummate professional. I would be remiss if I did not mention Jackie, a simply amazing assistant with the requisite personality and all of the professional qualities of anyone dedicated to medical care. And finally, Ashlynn (Sp?) does a great job assisting patients in the intake process. Bottom line: GREAT experience!!

Waited to be seen For over an hour they are so over worked that no one is nice not even the doctor…read moreeverything is rushed not taken time to see how they're doing or feeling I called my insurance and asked to be moved

Incredible team of individuals! They care about their patients and Dr. Du is amazing!read more

Dr. Du is kind, meticulous, and thorough and I am confident in saying that I completely trust her…read morewith my eye health. The staff is also very friendly and welcoming, and I feel completely at ease every time I visit. I've been returning here for a couple years now and will continue to do so for years to come. Highly recommend this clinic for quality eye care!