Took my 2016 BMW 328xi to them to have the front shaft seal replaced. Unfortunately they did not…read morehave the correct tools to work on my vehicle, but did find a place for me that could do the job about 8 miles away called A & J Motorsports. While I was disappointed that they could not do the repair the recommended place did a great job. Highly recommend A & J Motorsports to get your car repaired!

I will never take my vehicles anywhere else. They are family owned and it shows! Great service! I…read morehave never in my life had i been treated with such Respectfully when dealing with car repair. They truly care.

I recently stopped by Morgan's Auto Service after my wife was involved in a minor car accident…read more There was a piece of plastic from the other vehicle lodged in the rim of the tire, and it looked like it could have punctured the bead. Since I didn't want to risk pulling it out myself and ending up with a flat tire in my driveway (which is only a few houses away), I brought it in for a quick check. To their credit, they took a look right away, removed the plastic, and re-inflated the tire. The whole process was quick and the staff was courteous. That said, I was charged $75, which they have posted in the front office as a diagnostic fee. I had essentially diagnosed the issue myself when I saw the large piece of plastic sticking out of the tire, so the charge felt a bit high for what turned out to be a simple fix. While I was paying, I asked what they would charge to mount and change a tire, and I was told $30--which made the $75 charge feel even more out of proportion. Overall, I appreciate the prompt service and professionalism, but I did walk away feeling a little undervalued as a customer given the simplicity of the issue.

So very happy with my experience here! I definitely highly recommend Morgan's. If I lived in the…read morearea this would be my mechanic. I was an hour from home and my car started making the WORST sound after driving on a dirt road. It sounded like the worst grinding and screeching of brakes when I would drive. I called the shop and told him my issue and he said he was full today but could drive it and see if he could figure out what was wrong. As soon as he heard the sound he said "sounds like you got a rock stuck in there". I asked if he thought he could fix it tomorrow if I left it there overnight. When he heard I lived an hour away he made room to get me in today and sure enough, it was a rock stuck in my caliper. Fantastic service and very reasonable! So happy this shop was nearby!

Where to start i perched a 2015 equinox a few yeas ago. The engine blew so we had them replace it…read more The cost was $9018 and change. Sence the engine was replaced we have had it back 3 times for the same problem. Lights turn on car won't start. All 3 times they tell me all set car is fixed. I talked to the salesman today and he tells me the car is only worth 3000 we owe 9000. You wold think they would try to keep a customer happy as of right now I will never come back. I would give them no stars if I could. Good luck to anyone who has to deal with the staff and service department. In it for themselves.

I've worked with Jason Saunders for my last 2 vehicles and will be working with him again for my…read morenext. Always great service!

My daughter was driving home from CMU when her car experienced engine failure. This was the closet…read morefacility to have the car towed to. It was a blown engine (rod, cylinder, bearing, who knows the cause at this point). Spoke with the owner Charles who was fantastic and filled with integrity. The mechanic Gareth replaced the engine and had the car back in a week (there were other issues as a result of shrapnel shooting out of the block). 600 miles on the 76k used engine and so far no issues. Mr. Hoover (Charles) also let me know, and I trust him, if there's an issue he will make it right. I did consult a couple of other mechanics and they said that the work was being done at a very reasonable price (one said it was cheaper than he could do, especially the price of the engine). Most people need to realize cars a crap shoot. Quality integrity and workmanship is a skill though.

I had my mom's car serviced here and despite some negative reviews and the owners respond to the…read morereviews, I still decided to do business here. I always like to support local business but will never take a car here again. I was given different prices, the owner attempted to charge me multiple times for the same services, including towing. Even upon completion he stated I could have the car towed home. After well over $2,000 in repairs I refuse to have to tow a car that should be working properly when it leave the repair shop. I do not wish to go back and forward with the owner via social media but have all my receipts, including all estimates from the Hoover & Sons that I am more than happy to post if there is any denial by the owner. This post is to give potential customers all the information so they can make their own informed decision before doing business with Charles "Chuck". I have not lived in Michigan in over 10 years but my mom does and I was hoping to still be able to support local business for the care of her 1959 Ford Fairlane. Again, this is not to go back and forward with Chuck. I paid every dime you charged me and am not happy with your service that's all. You have questionable business ethics, poor customer relations and inflate your costs once you get the customer. I wish you and your business nothing but the best but I will never recommend nor be a repeat customer.

Purchased a car here and I must say the ENTIRE staff here is absolutely wonderful! I have They're…read morevery very kind, helpful, patient, professional, down-to-earth, efficient & friendly. Now Im very big on GREAT CUSTOMER SERVICE and that's the first thing that gets me in the door and has my undivided attention. I Feel the staff fully answered all of my questions honestly without trying to hustle me or talk me into something I didn't want or need. 1ST day - they were closed but could still look at the vehicles on the lot. I just browsed around just to see if something would catch my eye (a few vehicles did). Day 2- I came back talked to staff, got questions answered, test drove and got vehicle(s) inspected by my choice facility/mechanic. Day 3 - proper paper work handled & new car purchased. Now this is what i call as easy as 1-2-3...lol. I had a blast talking and mingling with the crew!! Oh yeah I left out the BEST PART EVEEEER: This was a great day about 70°F out sun shining; while signing paper work and waiting on vehicle to be shined up my daughter and I was treated with the most incredible, delicious homemade jalapeno & cheese brats...Mmmm so good !! Special Thanks to Karrie & John the owners and Ed, Chris & Ryan who made purchasing a vehicle very easy. Without a doubt if your looking for a used vehicle you should check out Auto City used cars in Clio, Michigan. I know I'll be back sooner than later

I highly recommend this auto repair! My son and I have never been disappointed by their incredible…read moreservice and honest way of doing business. They do business the good old way it used to be done! I highly recommend using Wilkinson's for your auto repairs. I cannot say enough good things about our experiences.

I called this business after reading some really awesome Yelp Reviews. My car needed some repairs…read moreand we live in walking distance from this repair shop. We were not let down!! Awesome service, easy to work with and super affordable!! So glad we gave them a try!! UPDATE: We have used them several times times now since initial review, we love all the staff!!!!!!

I bought my first care from Al Serra this past June. The guys in the Used Car area were AWESOME!!!…read moreJJ was the person who sold me the car and was fund and great to work with. His co-worker/buddy Cruz helped him frequently on my case and was such a pleasure to work with as well. I was shocked to see the team-work between two guys at a dealership. They both went above and beyond, truly listened to what I needed/wanted, did not pressure me, answered all of my questions, and gave me their honest opinions. I ended up buying a brand new car. I also want to give a huge thanks to one of the managers Jason for also assisting me and treating me like a person and not a number. Lastly, John who sits in the front as a manager was sooo awesome too. He was so fun and made me feel like family. When I had to wait longer than expected, he accommodated me in a very special way. All of these guys are 5 star people and I would recommend them to anyone. I deducted one star due to the issues with the coordination of my sale with the Honda bldg. This review started off at a 2 star due to the amount of time that was wasted & number of trips I had to make up there due to delayed issues from the Honda bldg. Rob, the manager of the Honda bldg. ended up meeting with me, listened and validated my concern with my experience. Rob agreed to comp me something I asked for with no issues, leaving me feeling heard, satisfied, and compensated for my time. Therefore, I give the overall experience a 4 star. Thank you all! Lyndsey :)

I don't think I can convey how nervous I was to be used car shopping. I've had the same car for 7…read moreyears and I bought it used from a friend. My last used car dealership experience was in 2011 and it was a nightmare - so I was understandably hesitant to walk into Al Serra Pre Owned Vehicles. That feeling went away almost instantly - the salesperson I worked with (Justin F) greeted me with such genuine enthusiasm and seemed excited to find me a car I loved. Finding the car was easy - I was a difficult buyer to get approved for financing, though. Justin and Roby in billing both were so patient, kind and helpful. I felt like they really fought for me to be approved and ultimately they succeeded and were able to go above and beyond expectations with terms etc. I made sure to let them know in person, too, but I hope they see this review so they can hear it again - THANK YOU SO MUCH! I felt taken care of, appreciated and seen as an individual - not just another customer coming through the doors of a very busy dealership. I appreciate the positive experience and beautiful car I was able to drive away with!