Our Sales man, Theo Deming, Was so very helpful ,professional, courteous and honest about the…read morevehicle that I was looking for. He knew my budget, preferences,etc and didnt push me into something I didnt need or want. We had a couple issues with the vehicle but service center went above and beyond to rectify the problem and provide me transportation for work. Excellent staff , very helpful AND truly friendly. Highly recommend this dealership

Do not waste your time with this place. I bought a vehicle from them and after a little while…read moredecided to trade it in for a new truck so I found one online and sent it to the salesman so an appointment was made for the next day. When I got there I was told the truck was no longer there but it was and I even sent pictures to the salesman. I was treated like garbage from the sales manager and after I told them I didn't want to do business there they kept running my credit. Low balled trade in and raised the price of the truck they were trying to sell me. Would be zero stars but you know the rest. By the way don't mention you're a veteran because they will not give you the other rebates

Couldn't have gone smoother. I worked with Bryan on picking up a 2014 Jeep Wrangler. He was quickly…read moreable to answer questions I had. And if he didn't know the answer, he would get the answer. No BS. No run around. Very straight forward. This lot is smaller, but still some great options. I'd recommend Route 23 to anyone looking for a vehicle.

Do not use this dealer very dishonest bought a truck from them in August, the description they gave…read morewas no leaks no clunks got it home, and 2 days later had an oil puddle in driveway. So I took it to a mechanic and he told me it needed an oil pan OK I said put one on then he called back and said it ha wires cut off hanging down from a plow, never told me it was a plow truck ok told him to remove wires and hook everything up right. So than he calls back and tells me the front differential is cracked so 1600 dollars later I git his p.o.s fixed contacted route 23 auto and never heard back from them,so stay away from this place

I bought a kia Rio 5 and have had nothing but problems with it. They said they fixed the air before…read moreI bought it, that lasted about a week. Sent the car to Kia to check the car out. The first time I paid over 1200 for repairs, now I'm being told I need a catalytic converter. Parts and labor 4900, that's more than I paid for the car. I wish i would've read the reviews before I paid cash for that LEMON. Never again will I buy anything from this dealership

They laughed my wife out of the dealership because she asked for help getting out so she didn't hit…read morea car it was so packed. They should be ashamed of themselves. A complaint was filed with the BBB