Could not be more impressed. Efficient, easy to work with, kept every promise, and even did more…read morethan I asked for. They charged me less for my repair with parts than the dealer wanted just for the parts. I will definitely be back if I need any more work done and will refer everyone I know to them.

super nice owner and employees. stopped to get an estimate and was told that they could do the work…read moreimmediately. had it done for me in record time and cost for the work was super reasonable. 5-star place of business, that would be well worth a try, if you should ever need work done on your vehicle!

I can't say enough good things about Mr. Front End! The second I walked through the door I was made…read moreto feel welcome and was greeted by Hunter with a big smile and a very polite "Hi There! What can we do for you?" I knew right then I had come to the right place! After finding out my name, Hunter ALWAYS addressed me by my name ( which made me feel at home) and it got better from there. I explained that I had just had my front tires replaced and told Hunter that I had replaced my lower control arms myself but I asked if they would check my work to see if had I had done the job right? I also explained that I had a bumping noise that I could not find for over a year under the front end. I also need a front end alinement because the new tires and the the new control arms. I was embarrassed to tell Hunter that I had did the work myself, but he ever so politely made me feel better by assuring me that they would take care of everything and told me I was not stupid! A lot of places would have tried to make you feel like you were some kind of moron who should not be any where near a wrench but Hunter was just the opposite! Anyway, they found in 3 minutes (or less) what the bumping noise was under my front end (it was the stabilizer bars on both sides) and told me my control arms were installed correctly which made me puff up with pride, and they performed a front end alignment quickly and correctly and for a great price! It was a Friday before memorial day and they wanted to go home like everyone else, but nicely fit me in (which they didn't have to do) and I was on the road in an hour. I couldn't believe the difference in my Nissan! Before I came to them my front end was bumping, swaying all over they road and it felt like the whole front end was going to scatter all over the highway! When I left, it was just like driving a new car! I was beside my self with appreciation! It was unbelievable the difference! So there are NO worries here and I have found my new best friends at Mr. Front End! Go there! You'll never go anywhere else! Ron Hensley

My daughter had taken her car to H Tech first to get an estimate. They quoted her $3600 which was a…read morelot of money to put into an older car so we recommend she take it here for an estimate to compare. She didn't tell them she had gotten an estimate from HTech just told them the problem she was having. They found the same problems as H Tech but quoted her $1200 - HALF THE PRICE! So of course she had Mr Front End do the repairs. They were extremely nice, kept her updated on their progress and actually finished it much faster than they had told her it would take. Her car is driving good as new! We were extremely pleased with the work and the customer service. We have taken vehicles here in the past and always been pleased. I would definitely recommend taking your vehicle here.

Always honest and professional. Great team. Quick and gave me rides home when keeping my car. Would…read morerecommend for sure 100%. Wouldn't dare go anywhere else if I can help it. Did my maintenance on my EV Subaru which most places aren't doing yet. Did a great job.

Amazing service and amazing people. If you need work done, come here!…read more The guy Bob D. Who left the novel sized review is full of crap. I was getting my car serviced while he was there, and the guy was a complete jerk, and it was all poor me poor me. I've been coming here for all my work on my vehicles, and they get me in and out quickly. The nerve of this guy to leave a petty review like that is ridiculous. Also, Bob you didn't have to "come back" you hadn't even left the parking lot, and when you came in to complain about your ABS light they had it taken car of in minutes to appease you and they were very sympathetic to your needs and definitely didn't smirk at you. I know you're just a jerk because your cell phone was dead, and I offered you a power bank to charge it, and you gave me a look like I was a moron and looked away. A decent person would have at least said "thanks but I'm ok."

I don't post often and have two shout outs. 1. Thanks,…read moreBosak Chevy in Michigan City, IN for the shoddy workmanship on 11/14/22 for the recall on our 2014 Equinox for our windshield wipers. 2. Thanks to Randy Wise Chevrolet in Flint, MI who repaired the recall again correctly due to the other dealer's shitty workmanship. Long story short. My husband and I traveled to Frankenmuth, MI for a couple of days heading home today. During a monsoonal downpour, our wipers quit working on I-75 South heading home. Luckily, we were very near an exit and were able to drive on the shoulder to a BP gas station which was just off the exit. Thanks to the clerk at BP who headed in the right direction. We had to have our Equinox towed to a nearby Chevy dealer who made the recall repair and we were able to return home safely. Bosak has just lost a long time Harbor Chevy customer! This is why I hate to fucking travel!

While the initial process of buying the car was smooth and I felt treated fairly, my experience…read morejust two weeks later has left me deeply upset and disappointed. I reached out regarding a significant issue with the front right wheel pulling hard, and what followed turned into an absolute nightmare. After securing an appointment, I dropped my car off at 1 PM, hopeful for a quick resolution. Four and a half hours passed with no communication from them, leading me to make two calls for updates. To my dismay, I learned they hadn't even begun to inspect my vehicle. The response I received was disheartening; it felt dismissive when they suggested I would have to cover costs that should have been addressed by them so soon after my purchase. I expected at least a simple courtesy of checking my car and providing updates instead of making me chase after them for information. After speaking with four different people and experiencing confusion over who was responsible for costs, the used car department finally offered to split the cost of a diagnostic. They promised to pick up my car the following Monday, but nearly a week has passed without any follow-up or scheduling communication. The lack of respect and communication throughout this process has been incredibly frustrating. One service representative, Todd, was particularly dismissive, treating my concerns as if I were overreacting and implying that I was simply making up issues. This is not how a new customer should be treated. Having only purchased my vehicle three weeks ago and already facing such a distressing service experience--despite having bought an extended warranty--I feel abandoned. The fact that I can't get a simple diagnostic covered after spending tens of thousands of dollars is truly unacceptable. Now, I am forced to spend $200 to have it serviced elsewhere. I will return to Randy Wise only when necessary for warranty work.

These guys were a life saver for our HVAC company the other day! One of our service trucks broke…read moredown and they came right out! It was freezing cold and snowing sideways so for these guys to come out AND not have one complaint was fantastic! Their fees were very reasonable and they got us back up and running in no time. If you need a truck/trailer repair... These are your guys! Thank you much!

I have leased a number of cars here and the service and salesmen are amazing. Would recommend to…read moreanyone looking for a new car! Tony is the best!

As an automotive professional, it's frustrating to see customers misled by poor technical…read moreexplanations from a dealership that should know better. We recently had a customer come to us extremely upset after visiting this dealership, and for good reason -- he was given blatantly incorrect and misleading information about a transmission we installed. The vehicle was fitted with a Jasper remanufactured transmission, which includes a new torque converter as part of the unit. The dealership told the customer the torque converter had not been replaced. This claim is false and also impossible to verify without removing the transmission -- something they did not do. They also told the customer the transmission contained the "wrong fluid." Again, this is an unsubstantiated claim. Fluid type cannot be identified without taking a sample and having it tested, which was not performed. The transmission was filled with Mobil 1 Full Synthetic LV HP, exactly as required by Jasper. To add to the misinformation, the dealership pointed out a zip-tied shifter cable as if it were related to the transmission install. The vehicle arrived in that condition, and this is a very common, well-documented issue on these Chevrolet trucks. The manufacturer has since updated the part. Replacing the shifter cable is a separate repair, requiring additional labor and cost (typically around $500), which the customer had already declined due to budget limitations. Providing customers with technically inaccurate information -- especially information that cannot be verified without disassembly -- is irresponsible and creates unnecessary confusion and stress. We stand fully behind our work, which was completed to Jasper's exact specifications. Based on this experience, I would strongly caution others to question the accuracy of technical explanations given here.

Bill is a great guy and represents one of those solid local businesses built on trust and…read moreintegratory. I dont know if this is good news or bad news, but I have had Bristol do the work on several vehicles over the years. EVERY time they have provided quality work, great service, competitive price and dependable timing. They also worked well with my insurance company when hidden damage was discovered not previously estimated. For non insurance related work, Bill and his team provided many different options at a surprisingly reasonable price. If you are holding off on a repair for some reason, I would suggest connecting with Bill at Bristol and get his professional advice. You might be surprised. I have referred several people to Bristol over the years and they have all thanked me.

We have had two amazing experiences with these guys. Quality work both times. Definitely recommend…read morethis business for all of your auto body needs.

I always have the most amazing experience at Thomas auto collision! The owner is so friendly,…read morehelpful, and honest! His mechanics go above and beyond! They are always willing to take care of small projects, not necessarily always big ones! I highly recommend this business! Family owned, local! I love coming here because I always know I'm going to leave highly satisfied! Thank you for being a great business in our community!

Car was hit while parked. I had many difficultys getting the insurance company to focus. Once it…read morewas in Steve's hands at Thomas, all was smooth. Car repaired within the time frame and the repair work was spot on. I recommend this shop for body repairs!!!