I am a grown woman and this is the first time I've ever walked into a dealership by myself to purchase a vehicle. I was scared because I don't know how to negotiate. It gives me a lot of anxiety. The first question I asked was "do I have to negotiate because I'm scared" and I was blessed enough to be working with Linda Kelly, who said we don't negotiate because our prices are better than blue book. I'll start from the beginning, I was dying to get myself a stingray Corvette and I called a lot of dealerships and some told me they had one and they made it really difficult to get in but not Linda. She told me that she would have it ready for me to test drive as soon as I get there and when we arrive she was super kind super helpful and allowed me to take it for a spin. I came back in knowing that I wanted the car. I was really anxious. I wanted to make sure I was making the right choice. She provided me with every single document that I could ever need regarding the purchase price inspection. Hi history of the vehicle and just comforted me during the entire process, because it was not a cheap by, and I kinda needed my hand, held for a little bit because it was my first vehicle that I purchased all by myself. The manager was also an amazing man who really helped me feel more comfortable about my purchase and explain to him that I've been ripped off before and I wasn't even alone when it happened. He just had so much compassion for that and I didn't have to negotiate a single penny because it was already under market price. All in all, it was a fantastic experience that left me feeling great, and I would easily purchase another vehicle from them!! read more

John Bowman Chevrolet - Corvette - Car Dealers Near Me - Clarkston, Michigan

As an automotive professional, it's frustrating to see customers misled by poor technical explanations from a dealership that should know better. We recently had a customer come to us extremely upset after visiting this dealership, and for good reason -- he was given blatantly incorrect and misleading information about a transmission we installed. The vehicle was fitted with a Jasper remanufactured transmission, which includes a new torque converter as part of the unit. The dealership told the customer the torque converter had not been replaced. This claim is false and also impossible to verify without removing the transmission -- something they did not do. They also told the customer the transmission contained the "wrong fluid." Again, this is an unsubstantiated claim. Fluid type cannot be identified without taking a sample and having it tested, which was not performed. The transmission was filled with Mobil 1 Full Synthetic LV HP, exactly as required by Jasper. To add to the misinformation, the dealership pointed out a zip-tied shifter cable as if it were related to the transmission install. The vehicle arrived in that condition, and this is a very common, well-documented issue on these Chevrolet trucks. The manufacturer has since updated the part. Replacing the shifter cable is a separate repair, requiring additional labor and cost (typically around $500), which the customer had already declined due to budget limitations. Providing customers with technically inaccurate information -- especially information that cannot be verified without disassembly -- is irresponsible and creates unnecessary confusion and stress. We stand fully behind our work, which was completed to Jasper's exact specifications. Based on this experience, I would strongly caution others to question the accuracy of technical explanations given here. read more

If you're an out-of-state buyer considering Bowman Chevy, here's what you should know: the car was great, but the process left plenty to be desired. I rarely leave reviews, but this one needs to be written. I had been searching nationwide for a very specific car configuration and finally found it at Bowman Chevy. I have family in the Detroit area who told me Bowman had a good reputation, so I moved forward with cautious optimism. To start with the positives: the car was priced very competitively. After submitting an online inquiry, I was contacted by Linda within an hour. She provided a few additional details and an estimate for enclosed shipping to Colorado. The vehicle itself, a nearly new car 2024 with just 350 miles, was accurately represented in the photos, and a couple of short videos confirmed the condition. I'm extremely happy with the car. Next, the deal moved to Rhonda in finance, who was excellent. She had her part of the process locked down and professional. The paperwork was handled smoothly and sent out without any issue. That part was seamless. Now, where things got interesting: after the initial contact, communication slowed to a crawl. Text messages often went unanswered or contained little useful information. The online chat? Clearly run by AI or a third-party service, conversations felt like going in circles, much like being bounced between call centers back in the day. It took nearly two weeks to finalize the deal, which felt unnecessarily drawn out. I requested a more detailed vehicle review from someone with real product knowledge, a perfectly reasonable ask for an out-of-state buyer but that never happened. There was very little direct interaction with a manager. At one point, I asked (through Linda) if they'd consider any small concession on the deal. The response? A flat "No--we don't do business that way." Not exactly a warm and customer-friendly tone. After the deal was finally signed, I received a quick call from a manager, but it was mostly about oil changes and transmission service and that was the extent of the personal touch. Then came the shipping process. I was notified that the car had been picked up, so naturally, I expected some form of tracking or documentation. Instead, after several rounds of vague text messages, I was simply given the driver's phone number. No proactive updates, just "here's the driver's number, good luck." This was my first time buying a car entirely online. Maybe this is "normal", but if so, it's a disappointing one. Compared to prior in-person dealership experiences, this process felt disorganized, impersonal, and at times indifferent. Bowman Chevy may excel with local customers, but for out-of-state buyers, they need to significantly improve their communication, responsiveness, and overall customer care. That said....I love the car and yes I'd buy from them again. read more

Talk about "bait and switch"!! You get ads - in the mail and online - making promises for specific deals, then you're turned over to a sales professional, whose only task is to convince you that such a dela does not exist. I am totally fed up with "hometown" Bowman. read more

John Bowman Chevrolet - ad says $179/month $1679 due at closing - Car Dealers Near Me - Clarkston, Michigan

Bowman Chevrolet is the best. Have leased 5 Chevys from them and the process is always smooth and transparent. See Chaz Oertel at Bowman Chevrolet for a great experience. Chaz works hard to get you into the vehicle you want at a price you can afford and gives you options. read more

Do not take your car there except for the free oil changes. I had a problem with my 2020 Traverse, a shudder, and they stalled.me and lied to me until the warranty expired. I took it in for an oil change after owning it for three years and they gave me the bill a bunch of recommendations that were totally made up potential repairs costing over $1,800. I am never buying another Chevy. read more

This was the best dealer experience I've ever had, and I've bought over 20 new vehicles over the years. I live out of state, and Brian C. made the online buying process easy and hassle free. In today's market they could charge a couple thousand dollars on a markup but they didn't. I actually got it below MSRP with rebates, and got the GM financial special interest rate. Brian continued excellent customer service after the sale until the car was picked up by the carrier I hired to get it home. I give the highest recommendation for Brian and this dealer, higher than five stars! read more

John Bowman Chevrolet - The car I bought! - Car Dealers Near Me - Clarkston, Michigan

Brian is such an incredible spiritual guide when it comes to purchasing a vehicle. I love how straight forward, honest, efficient, and kind he is. This is a really great dealership with an equally amazing staff. Highly recommended! read more

Had the dreaded Service High Voltage System error a few weeks back on my 2014 Volt. Took it over to Bowman Chevrolet in Clarkston Michigan and worked with Aimee Sloas (assistant service manager). Car was throwing P0AA6, P1FFF and P1E00. This is normally fixed via the standard BECM/HPCM2 update. Was told it would be over $1100 to refresh the modules needed, and they identified 6 modules in total they said needed to be reflashed. I'm very familiar with this vehicle, and the fixes needed to certain issues that can arise, and I told them that was too much and the extra modules were not part of the standard fix for this issue. They said it would then be $522 to just do the BECM/HPCM2 fix. I told them this was still overpriced, as most dealerships charge $200-300 (I confirmed with numerous sources this was the case). They said that was the price, take it or leave it. And if I left it, I would be on the hook for $145 diagnostic fee (and no fix done). I argued this, saying they knew they were overcharging, but they refused to give me the car until I paid it in full, and would not consider any reduction of this fee. Finally paid it, and took the car home. Took the vehicle to another local Chevrolet dealership, based on a recommendation. The service manager there agreed they were trying to overcharge me, and told me he could do the BECM/HPCM2 for under $300. While it was there, he also had him do an oil change, flushed the battery coolant system completely, and flashed a couple other modules. All for $930 out the door. Compared to Bowman who wanted $1100 just for flashing modules where the computer does the work. I'd highly recommend NOT DOING BUSINESS with Bowman or their service department, if this is the way they conduct business. KNOWINGLY TRYING TO OVERCHARGE, stealing your money via a diagnosis fee when you refuse to pay their overinflated prices, and pathetic customer service. They lost a potential future customer, and my family member who was planning to go in there and order a new truck is now going to a different dealership. I'm glad they lost out on a sale due to their overcharging tactics. I hope it was worth the $145 they made off me and I hope others reconsider taking their vehicle there for service as well. DO NOT DO IT! read more

I brought my vehicle in for the first time with Bowman Chevrolet. Great service personnel and service technicians. I was more than pleased with the professional attitude of everyone I was in contact with!!! I will purchase my next vehicle from this dealer read more

Came in to test drive a few different vehicles and purchase the one I like. Came in and clearly told the receptionist that I will see any sales person, someone online reached out but I never spoke with them and just want to see the first person available. After 55 minutes of waiting and watching many sales people just sit at their desks me and my son left. I went to Lunghamer Chevy and had an amazing experience and easily purchased what I wanted. read more

Haven't dealt with them much yet but they saved our bacon after Feldman was useless regarding a car repair. We will go back to Bowman to lease our next car as they were polite, professional and did everything right. They impressed my husband, who was affiliated with service management at car dealerships for 40 years, that's not an easy task...good job Bowman ! read more

Needed an oil change and some other service to my car so I decided to make an appointment on Bowmans web site. Added all the information they requested at 9:00 a.m. this morning and was given a reply they would call me back on the phone number I gave them to set up the appointment. It is now 6:50 p.m. and I've not heard from anyone. I wouldn't think setting up an appointment for an oil change wouldn't take this long. Perhaps they don't need the business. I've purchased 2 new cars from them and leased a third new car. I'm pretty sure I can find another dealer to service my car and set up an appointment in a timely manner and sell me my new car which will take place within 3 months time. read more

Was ready to drive home my new Chevy Blazer EV, but as soon as my husband left, they tried to get me to change the lease terms. I signed all paper documents after reading them carefully, only the invoice was not on paper. They wouldn't let me get close enough to the computer screen to see what I was signing, so I didn't sign it. I emailed the sales manager hoping that he would make it right, but he never responded. We've purchased three vehicles from this place before. Apparently they just don't care about the customer. They only care about scamming you out of your money. read more

Chris Salazar is a terrific person to have as a Sales Associate. He has helped both Kathy and myself immensely in getting our 2 new Blazers. We highly recommend Chis if you're looking for a new Chevrolet read more

We purchased a used vehicle today and I was very pleased with the no-hassle, no-pressure experience. I appreciate that there is no "haggling" with price so you know what you're paying from the minute you test drive. I left feeling like we got a great deal, we're treated fairly and we didn't waste a lot of time in the process. Thumbs up and we will be back for another purchase in the future! read more

Sam Mona has been very helpful in every step along the way to get my new Corvette. Always ready to help and serve as well as maintaining a close relationship along the whole process. Made the whole experience as pleasant as one could expect. He always responded quickly to any questions or concerns. He just seems like a great person as well, what else can I say... Richard P. read more

One of the worst experiences with a car dealer in all of my life. The repairs made to my vehicle were twice as expensive as other dealerships in the area. On top of that, the original problem returned in under 100 miles. When the vehicle was brought back because they failed to fix the problem, they wanted even more money. The vehicle was repaired at another shop in 10 minutes for under $100. I highly recommend shopping another GM dealership, this one does not deserve your business. read more

I have lease several vehicles in the past several years, and I've always had great luck with Bowman Chevrolet whether it's with the sales department, the person that answered the phone when your call or the service department, they are always responsive and let me know what's going on with my car when I'm leasing or if it's in the service for some reason. I highly recommend Andrew Gentges if your looking for a sales associate, he makes the process of getting a vehicle very easy with the new technology available. You no longer spend a half a day waiting to find out if you get approved, I was in and out within an hour, now it was late when I arrived so I didn't expect to get the truck that night so we made an appointment for the next day. The truck was ready when I arrived, put my name on some documents, he sat with me in the truck help setup the feature's that I wanted to use and I was on my way in 30 minutes or less. So I give the dealer, Andrew and the rest of the staff that I've dealt with in the pass an A+ and a gold star!! read more

John Bowman Chevrolet - My new 2022 Chevrolet truck. - Car Dealers Near Me - Clarkston, Michigan

I don't normally give out 5stars but the purchase experience here was superior and was well deserving. I worked with Brian Burke the sales manager on a Truck. He was honest with the vehicle pricing and gave a fair offer for my trade in. He even weathered a quick rain storm to walk my wife and I through the options. His staff went above and beyond staying late to run my app and help with all the final details on the contract. Linda and Rhonda were amazing to work with staying close to 2 hours after close to finalize everything. I picked up my vehicle the next day. Everything was cleaned up and ready to go. Amazing sales staff. It was the most painless purchase I've made. Honest, good people and I'll be returning to visit them again for service and my next purchase! read more

Very satisfied with my Cruze and the service that I received. They even made me a YouTube video about my visit, which was so cute. Being someone who works on media and a communications major I really appreciated the extra step that they took. read more

John Bowman Chevrolet - Car Dealers Near Me - Clarkston, Michigan

Being a lifetime GM loyalty family member who has purchased/leases/used service departments in many states of residence, NO dealership comes close to Bowman Chevrolet. Every department runs smoothly and efficiently, and it has never been easier to pick, finance, and drive off the lot within 24 hrs. Justin Thrift was recommended to me 2 years ago when replacing a family car.. His professionalism struck me instantly over the phone. He asked what our goals and budgets were, told us about available rebates, initiated our family discount authorization, and found our match including GREAT financing rates within 24 hrs.. Their quality service department is reliable, including fast turnaround times and appointments, loaner vehicles better than any dealer locally as well Once recently, a bad snowstorm prevented me from making my loaner pickup for warranty repair until 4 hrs. later. By communicating with me, the office stayed open past closing until I arrived safely.. He came through for our family's car purchase last week too. This time we called him on a Monday after choosing a car on the lot the day before. He promptly returned my call by 12, sent paperwork via email, managed the financing, car prep and once again impressed us with his customer service. It was also end of the month and he was closing multiple contracts. I wouldn't have even known as he treats each customer as if he or she is his only client. Still, he met our budget goals and we closed within 48 hrs. read more

Chaz helped me with my lease back in 2016 and helped out again here in 2020. Both times he has gotten me a very low and competitive price that I am very happy with! Great customer service from Chaz and very happy with Bowman Chevrolet! read more

Great experience and fair deal. The service department is also really great. I did not have any issues but Apparently yelp wants me to continue to write. Because it keeps saying that my review is too short. However I don't know what else I can say I had a really good experience and the service has been fine when I go to get oil changes. read more

Bowman made for a great first time car buying experience. No nonsense fees, they did the best to get me all the available incentives and gave me above KBB for my trade in. Chris and Jonathan were both super friendly and knowledgeable about EVs and helped me through the process as quick as possible. read more

First purchase at Bowman's and had one of the most pleasant experiences I have had in the past 15 years of buying/leasing new vehicles. Salesman Johnathan Burnicle was knowledgeable and worked at a fast pace, which I enjoy. John's knowledge was vast on not only the technology aspects of the new cars but also mechanical aspects and vehicle structures across multiple platforms. Whenever I wanted to compare multiple lease vs buy options Johnathan made it hassle free and provided data immediately. Johnathan's communication was excellent. I will be back at the end of the month to purchase another vehicle from Johnathan and Bowman's. read more

They don't even deserve one star. They scheduled a test drive for me the day prior and sold the truck that night. They neglected to tell me they did so, and I took the following day off of work to come see the vehicle I wanted. Upon I arriving, I was greeted by three incredibly unsympathetic used car salesman who basically brushed me off their shoulder. This trip was not only a waste of time and money for me, I was also insulted by the unprofessional, disrespectful guys who clearly hate their jobs. read more

I was overly impressed in working with Brent, the sales manager, who then hooked me up with Ashley to work on the details and sale of the car. This was by far the smoothest process I have ever been through. Both are extremely organized, knowledgeable, and processed everything quickly. This was by far one of the more efficient auto closings I've been to in years. I will be taking all my business to John Bowman, and Ashley in the future. It's nice to see them go out of their way to get a customer what they needed, including a big red bow on the car during delivery! read more

Fantastic experience with our Salesman/Austin G. I have been buying new cars for 30 years and he one of the best I have ever worked with. Always attentive with superb follow up skills. Also, he got us the very best price as he competed with 3 other dealerships. We will come to him first next time and recommend others!!! read more

Andrew gave me great service and was very patient with me. I had a laundry list of features I wanted in my next lease and we found the exact car I wanted and got it for me at the price I was comfortable with. Would absolutely recommend working with him to anyone! read more

Tony Gazette was amazing! He got me into an amazing lease of my dream car and communicated very efficiently throughout the process. The day I signed the papers I was able to go into the dealership and come out within 30 minutes (including a car tour in the freezing wind). Thanks Tony!!! read more

Bought a new vehicle this week. Sam Mona was my sales person and did a wonderful job. Very pleased. read more

I like this dealership/service, but Fox "news" on Tv in waiting room indicates right wing leaning. Seems a dealership shouldn't display political preferences http://en.m.wikipedia.org/wiki/Fox_News_Channel_controversies read more

Very good experience with my new car lease. My salesman (Austin G.) was very attentive throughout the entire process and put forth a lot of effort to get me the best deal possible. Would highly recommend Austin / Bowman Chevrolet. read more

This dealership had really great reviews on Google, so off I went. Tom in used sales handled my entire purchase, from my initial phone call all the way through. I've dealt with car dealerships before and I expected the same old wishy-washy, I'll get back to you if I think I'm going to be making $$$ off of you attitude. This was completely NOT my experience with Tom. I called to ask about the vehicle and told him I'd be in Thursday. We arranged a time and he didn't pester me about it for the two days between (like I've experienced in the past). I went to take it for a test drive, it drove like a dream, and we went over the pricing. The car was a steal at $400 under the posted price on their website and at KBB value. I was given a fair trade in amount for my 2010 Fusion ($6,500 - on the higher end of estimates I had received). We went in late, so Tom had to call me the next day with the loan information. He called me the next day before noon, complete with everything I needed to know. I had chosen a credit union over the financing the dealership offered simply because of the interest rate and received nothing but a "no problem" in response to that decision. Tom was quick to send me the buyer report and fax it over to my credit union...and communicate with the both of us all afternoon long as I got everything in order. I called Tom four times and he either picked right up or called me back immediately. My credit union had no issues communicating with him and my banker even commented on his responsiveness. All in all, I had a great experience here, solely because of Tom. He was professional, extremely nice, and did not talk to me as if I was an uneducated bag of money, like so many do when women stroll through the door of a dealership. I would have given 5 stars, but when we test drove the car, it was pretty dirty (dog hair in the backseat, coffee spilt on the console, little random black dots all over the radio panel, dirty dashboard). I asked Tom to have it cleaned and he sent it across the street to the new car dealership (where I picked it up, so I know he actually sent it)...and it had been vaccummed...and that was it. The dash was filthy, coffee stains and little black dots still intact. I detailed it myself when I got home and it all came off fairly easy, but I mean, after I pay $15,000 for a car, I expect a GREAT professional detail. read more

To start, I'm very satisfied with the car I bought! A used Honda. I had it inspected before I purchased it, but that didn't stop them with getting away with a few things.... The salesman goes "Oh, don't mind the washer fluid light! It's just out of fluid!" I fully expected them to fill it up, and they did but the light didn't go off. It has a broken fill level sensor that I plan on simply disconnecting because I can tell when it's low without a dash light. During the inspection, it needed several fluid changes (Which I will be performing myself). It needed new front brakes (which when confronted, I was told 'they were inspected and they were fine'). OK no big deal, I'll spend an extra $200 on top of the 15k I already spent on the car. Whoopie. This really took the cake, though....I finally end up buying the car and they don't have license plate screws so the guy goes "Oh you'll be fine, just drive it over to the Honda dealership and ask them for screws". Since I felt bad about doing this, I ripped off their license plate cover and put the Honda one on my car instead! #Karma EDIT: They sent me a box of cookies and they were delicious. Increasing a star. read more

Service is subpar. Leasing vehicle was easy. However getting help with a service they don't provide. Like a windshield from their preferred provider.. be prepared to handle everything on your own. At least I supposedly get to use their parking lot. Last Bowman vehicle I will ever purchase read more

My wife and I purchased our second vehicle from Bowman Chevrolet in the last two years. The salesperson, Candy Collins, flawlessly handled both transactions. The experience was pleasant, straightforward and positive. The dealership staff are polite and the place is always clean. read more

Dropped my truck off at 9am for an 11am appointment (had some errands to do) to have the oil changed and tires rotated, called me just before 10am saying it was ready. Fast service, did an excellent job! read more

I recently got my new lease from Bowman Chevy, and it was a great experience. Everything was ready for me, and the process was flawless and quick. I appreciate the attention to detail and thoroughness in the attention to the customer. Hi Five to Rocco and Dan, for a great experience at your dealership. Got my cookie and coffee too :). I love my new Chevy vehicle! Thanks! read more