So very happy with my experience here! I definitely highly recommend Morgan's. If I lived in the…read morearea this would be my mechanic. I was an hour from home and my car started making the WORST sound after driving on a dirt road. It sounded like the worst grinding and screeching of brakes when I would drive. I called the shop and told him my issue and he said he was full today but could drive it and see if he could figure out what was wrong. As soon as he heard the sound he said "sounds like you got a rock stuck in there". I asked if he thought he could fix it tomorrow if I left it there overnight. When he heard I lived an hour away he made room to get me in today and sure enough, it was a rock stuck in my caliper. Fantastic service and very reasonable! So happy this shop was nearby!

I recently stopped by Morgan's Auto Service after my wife was involved in a minor car accident…read more There was a piece of plastic from the other vehicle lodged in the rim of the tire, and it looked like it could have punctured the bead. Since I didn't want to risk pulling it out myself and ending up with a flat tire in my driveway (which is only a few houses away), I brought it in for a quick check. To their credit, they took a look right away, removed the plastic, and re-inflated the tire. The whole process was quick and the staff was courteous. That said, I was charged $75, which they have posted in the front office as a diagnostic fee. I had essentially diagnosed the issue myself when I saw the large piece of plastic sticking out of the tire, so the charge felt a bit high for what turned out to be a simple fix. While I was paying, I asked what they would charge to mount and change a tire, and I was told $30--which made the $75 charge feel even more out of proportion. Overall, I appreciate the prompt service and professionalism, but I did walk away feeling a little undervalued as a customer given the simplicity of the issue.

Had my 1997 chevy suburban towed,diagnosed and repaired by Mcneal. Frequenting several repair shops…read morein the past 3 years,I find this one scoring an A+. Their staff is courteous,timely, knowledgeable,and their technician solved my electrical problem due to his expertise and experience. These guys care about their customers! (can't ask for more than that these days.) ....Highly recommend. Rich G.

I had 90,000 miles on my 2017 Buick Enclave and thought I should replace my front brakes. I left…read moreit at McNeal and waited at home for the estimate. I then got a call to pick up my car. The manager told me I still had a lot of life in the brakes and there was no need to replace them yet, and there was no charge for the inspection. That told me something about the honesty of that shop.

3 reviews just now…read morePositive: Professionalism, Punctuality, Quality, Value WHEN I SAID THE LORD HAS BEEN GOOD TO ME HE CAME AND SHOWED OUT!!!! I need my horn replaced on my car. The dealership told me 325.00 dollars. Was looking for somewhere else to take it and came to Mr. Muffler Royal Oak. Decided to stop in and tell them my situation. They said we can help you. Can you bring it in Thursday at 8:00am. Of course and I can wait for it. They told me a hour for the job. But turned out it was 32 minutes. So I came back and saw my new friends Jacob, Chad and Dean and they took really good care of me. They were so nice, professional, sincere, and caring about my situation. I was so excited about what they did for me. I wanted to bless them back with donuts and coffee and a hug. If you need quality care for your car check them out. Tell them Stephanie sent you. I was raise when people do right by you. You do right by them and others and the lord will bless you back 10 times fold!!!! LOVE YOU GUYS FOREVER Stephanie Amos Forever Your Friend !!!!!!

After checking YELP when the dealership wouldn't even give me a quote to fix my exhaust leak, I…read moremade an appointment here. When I arrived at 9, my car was immediately looked brought in to be looked at. I was taken out to see what the problem was and while I was waiting another customer was also shown what was wrong with her car. Other places I have had to ask to do that since I worry that some might try to take advantage of a person with boobs and long hair. I am usually the worst nightmare for those places since I am a woman who knows how to work on cars. Helped change 4 engines by age 18 and can fix my own brakes. But always enjoy letting someone else to do that since back and knees are well over 50. They were able to get the parts and repair the car for less than the price of the parts on the GM parts website. The waiting room has comfortable padded chairs, coffee, cold water, and even some rolls. Since the parts had to be delivered, I had a couple hours wait. Being widowed with my best friends working on Saturday, I just walked to neighborhood stores and a place to eat. My car waited on the lift instead of being taken to the lot to wait. It was fixed quickly once the parts came. I was able to see the old parts and the new parts on my car. Could have even taken the parts home if wanted ( maybe to make steampunk garden art if I still had a house). Wasn't pushed to buy anything else. It is great to find an honest shop with fair prices. Throw in good service, it might get my business instead of the dealer. My car is 18 years old and I have had it 15 years. Good service will allow cars to last that long. Will be back if I need to have my car fixed.

I've had these guys work on my family and my cars for 4 years now. I cannot sing their praises…read moreenough. Most recently I had them mount and balance tires and get rid of the dreaded "Death Wobble" on my 2001 Wrangler. They have always been honest and fairly priced and very courteous to deal with. I recommend them to all my friends and family and would also to anyone looking for an honest competent mechanic/repairs.

Went in to get a key fob programmed. Trevor was extremely helpful. They helped me out and didn't…read moregive me the runaround that the dealership would have. Really appreciated their help.

Great customer service, reliable and on time. The price was amazing compared to other…read more Recommend!!!!!!!!!!!!!!!!

Nice services and price. Beat the dealer prices. Everything is good. Nothing to not like about this…read moreplace. Warm welcome when you walk in.

5 star service! They were able to fix my vehicle in great time and awesome service, I'll definitely…read morebe going back! Thanks for helping me with my wiper blade!!

Took my car to Hugo's over a couple of months ago for a blown out brakeline. Quoted me 150 per line…read moreand told me two would need to be replaced for 350 total, including the $50 inspection fee previously. When picking it up, I was also told they'd charge another $50 for bleeding the brakes, since they were "still squishy". After picking it up, I noticed my brakes still felt squishy, but figured with their experience and reassurance from the bleed it might've been my imagination. Last week another brake line blew out while going to the store. After looking at my brake lines with my mechanic, we both realized they only replaced one line, left the old rusty and cut line above the gas tank, didn't clean the distributor block and said nothing about the other lines about to go as well. After we installed new lines and flushed the brakes, we realized they also only bled one brake, the one their new line attached to for $50, while leaving air and old brake fluid in the other calipers. Today I visited Hugo's and confronted the owner, asking why I was charged double and why only one brake line was bled. He said, "That probably wouldn't happen and I'd have to look back at my paperwork..." After saying I could wait, he told me it probably wasn't around. Then when referencing the bleed, he stated "air should've only gotten in that one line". After being recommended to go here by a friend, I am insanely disappointed with the quality and lack of integrity. Would not recommend going here unless you want a possible sudden catastrophy and to get charged double what you got in return.

Great service, honest, upfront and knowledgeable. Had to get brakes checked because of a squeak,…read moreexpecting pad replacement, and was honest, told me my brake pad life was good and didnt need replacing. Owner is an honest, chill guy. These guys specialize in imports; european imports i believe, like bmw, mercedes etc. Only downside is this location is a little hard to get to; its tucked away right next to a highway overpass.

Don't waste your time…read more I came to the shop with 3 problems: -A sound from the right side of my car. I gave them instructions on how to reproduce it, just drive the car on the highway -My car needed a regular service -I wanted to reset a warning light on the dash. They wasted my time and I left with more problems. They told me they would get to it that day on site. Then called me and told me they would not be able to get to it till the next. They don't even inspect it till the afternoon of the next day, and want to keep the car for another day. The next day they told me they were not able to reproduce the sound. I go in and immediately reproduce the sound with a tech in the car on the highway. They say they will look at it. I leave. I come back and they tell me they "aren't a shop specialized in fixing that problem" go to a different shop. Fine, I appreciate the honesty. They give me my car back. I turn on the car. Sound still there, Car regular service timer not reset - Such a simple thing, if they're cutting corners here what else are they cutting corners on? Warning light not reset. I go back in , ask them to reset both warnings. They come back, warning light needs a physical part and they need another part that they want to charge me for ~20 dollars, and for me to wait another few hours. They did reset the service timer. At this point they've wasted enough of my time. I leave, paying few hundred dollars for the service and them having wasted 3 days of my time. I go to a different shop. The fix is so simple they fix it for free in 20 minutes. Also they spam you with advertising texts despite never asking. In summary: They didn't fix any of my original problems, needed me to micromanage them to follow basic instructions to diagnose, are slow and incompetent.

Had my pads and rotors replaced for my 2016 F150 at what I would describe as a reasonable cost…read moreespecially when compared to a Ford dealership price. The thing that impressed me the most was where other shops in the area were installing secondary market parts in their quote, Complete Auto installed original OEM Ford parts and in particular the Ceramic brake pads that are critical in the Ford design to prevent/reduce brake dust and brake squeal. Being a retired Ford Engineer I know how critical this is and annoying it can be to a customer if any of these issues pop up later after install. This was the primary reason for me choosing this business over the others. The other key thing I liked is that the owner showed me the old parts after my repair highlighting the poor job that the prior garage had done on my old brakes giving me confidence in that I had selected the right garage to do the work. Overall I was quite satisfied with the work and will definately consider these guys again for the next repair work I need doneNew brake pads.

Louie and his crew are the absolute best and of most quality. Went in for a wheel rebalance, I…read moredrive 30+ minutes and it is absolutely worth it. They take their time, explain necessary information & most of all -- treat you like family !