What car shop is open on Saturday after 3 pm and Sunday too? Car Doc, that's who!…read more My car took a dump while I was driving southbound on M-53, just a couple of thuds under my feet, then it shut off. Oh yeah, this happened at 3 pm on a Saturday! Car Doc was within my 5 AAA miles to be towed to, and open! I was ecstatic to find out he was also open on Sunday, so I would get a diagnostic the next day. Alas, it was a major repair (replace my engine), and costly as well, but Subbu walked me thru everything. I still don't trust car repair places (long story but I was bamboozled twice in the past) so I don't just jump in and say yes. My brother's friend owns a collision place, so he checked with his colleagues on Subbu & Car Doc. He has a solid rep with those in the business, and the prices he quoted me were fair/spot-on/industry standard. After hearing this, I went ahead with the engine replacement, and Subbu did it within a week (I had a free loaner, so I told him no rush). He kept me informed of minor tweaks he had to make while re-installing the engine, and also coached me on what to look for after picking up my car - minor leaks and such. I did have a minor leak of fluid of some sort, and Subbu told me to bring it back in and he'd look at it. Unfortunately, the leak was not associated with the work he did, but he didn't charge me anything additional to look at it. Trustworthy and fair, I totally recommend Subbu & Car Doc.

My car drives so much better thanks to Subbu! I came in at 3pm to get my car worked on for…read moreShocks/Struts (all around) , a new belt/tensioner, & a new AC Delco Battery for my 09' Chevy Malibu. And Subbu, the owner, is very professional! Gave me a VERY fair price, and was all completed before he closed that day!!!! I will recommend everybody to Subbu for all auto repairs!

5 star service! They were able to fix my vehicle in great time and awesome service, I'll definitely…read morebe going back! Thanks for helping me with my wiper blade!!

Took my car to Hugo's over a couple of months ago for a blown out brakeline. Quoted me 150 per line…read moreand told me two would need to be replaced for 350 total, including the $50 inspection fee previously. When picking it up, I was also told they'd charge another $50 for bleeding the brakes, since they were "still squishy". After picking it up, I noticed my brakes still felt squishy, but figured with their experience and reassurance from the bleed it might've been my imagination. Last week another brake line blew out while going to the store. After looking at my brake lines with my mechanic, we both realized they only replaced one line, left the old rusty and cut line above the gas tank, didn't clean the distributor block and said nothing about the other lines about to go as well. After we installed new lines and flushed the brakes, we realized they also only bled one brake, the one their new line attached to for $50, while leaving air and old brake fluid in the other calipers. Today I visited Hugo's and confronted the owner, asking why I was charged double and why only one brake line was bled. He said, "That probably wouldn't happen and I'd have to look back at my paperwork..." After saying I could wait, he told me it probably wasn't around. Then when referencing the bleed, he stated "air should've only gotten in that one line". After being recommended to go here by a friend, I am insanely disappointed with the quality and lack of integrity. Would not recommend going here unless you want a possible sudden catastrophy and to get charged double what you got in return.

I chose Gil's to paint a couple replacement trim pieces for an older car of mine, and I'm having a…read morehard time articulating just how disappointed I am with every aspect of the experience. Kevin - or whatever his name is - was dismissive and brusque, which I hoped was the hallmark of a guy so good at what he does that courtesy had become an afterthought. Well, I was wrong. Although he quoted me "a week or two," it ended up taking the better part of a month. Every time I called, I got some runaround about how "we don't bother Kevin in the booth" like he was some kind of savant. Apparently he couldn't match the paint without the intervention of their "paint rep," which begs the question how they get anything painted at all. When I did finally get the call, I was irritated to find that he had also painted the piece of trim I'd supplied as a reference, which sort of defeats the purpose, doesn't it? On top of that, there are runs, sags, and s**t in the paint...like, did you spray this on the ground outside with one hand over your eyes? I guess I shouldn't be surprised at the results when I recall seeing a gallon jug of cheap vodka on the floor behind the counter when I picked up the parts. There's a bit from Calvin and Hobbes where he's supposed to be shoveling snow or something, and is deliberately making a hash of it. He explains to Hobbes that "I find if you do a job poorly enough the first time, you often don't get asked to do it again." So, I didn't ask again. I am sorry to have trusted that jerk with parts of a car that's very special to me, and I intend to find a friendlier, more competent shop to fix his lousy work.

Kevin and Carol are fantastic, hail damage on both of my cars, they fixed both, they both look new…read moreagain, highly recommend them for anything , very happy , very friendly and knowledgeable

This shop does great body work, they've serviced both my car and my wife's, and did quality work,…read moreswiftly. I hope we aren't going to be continually repeat clients, but if we do need more work done, it's nice knowing we have a solid place to go.

Ed and his team do great work. Sadly, I had to bring two different vehicles here: a minivan which…read morewas rear-ended by some kid in his daddy's Jaguar on prom night, and a sedan sideswiped by a garbage truck while parked. Both times, Ed kept me updated on timing and worked with me and the insurance companies. Very pleased. If I need a body shop again, I'm coming back!

My brakes were making weird noises and they got my car right in and fixed the brakes on time!…read more Gerry gave me the option of replacing both sets of brake pads as one had some life left in it. I appreciated the communication and fast service.

Have had Gerry,s service our cars since they opened. Fair pricing,excellent service, staff is very…read moreprofessional and well trained and knowledgeable.

My insurance sent me here after I had been rear ended, all seemed good at first, they got my car in…read morequick. I had asked them to do an alignment on it because it wasn't steering properly and it's a brand new car with under 5k miles so I obviously wanted it straightened out. They said they would look at it and get it fixed up. I dropped it off on a Monday morning and on Friday they were calling me telling me the car was still missing a piece but they wanted me to pick it up anyway (yeah I'm not picking up an incomplete car just to fit their time quotas). They suddenly had the back ordered part it was missing a few minutes later and were able to complete it so I went and picked it up that Friday. The alignment was still off from first driving it away but I decided to have my dealership fix it when i went in for an oil change a few weeks later figuring they'd do a better job anyway. At the dealer I was told that my car still had a bent axel arm from the accident, something that them running an alignment immediately told them. So my question is did Minsers completely miss the $1700 of damage this was or did they find it and decide it wasn't important enough to fix (I'm not sure which is worse). I then called my insurance company and they told me I had to take my car back to Minsers despite my objections. I took the car back the day after the dealer found the damage and was told they would get it fixed up. After I had dropped it off I got a call from them informing me there were allegedly scratches on my wheel insinuating I had further damaged the vehicle not related to the accident. I'm not sure what was going on with that or what they were trying to pull but I obviously had not damaged my vehicle and the call ended with that. I got my car back today and it appears to be fixed and driving like new again which I appreciate (and expect). I looked at all of my wheels and there are no scratches to be found which is interesting to me as there we're supposed "fresh" scratches on a wheel. All in all yes my car is now fixed after bringing it to them twice. They seemed to use genuine GM parts which is also a positive. Although I felt as if they were trying to take advantage of me and possibly scam me due to me being a young woman and not knowledgeable about cars. Pictures to show that the damage wasn't even that extreme.

A place you can trust!!!…read more I unfortunately wrecked my car pretty bad a few years ago and took it here for repair. It was in bad shape and they did a wonderful job of putting it back together. Someone keyed my car and another person sideswiped it and left some marks on each side of the car. I took it in for a face lift today and it looks brand new again. The owner is very nice and even had my car cleaned up for me when I came to pick it up. I would recommend this place to anyone.

Great service to keep you going. Called and Brownie got me right in and fix the issue.read more

Quick, the right price, good friendly guys, and if they can't help - they point you to whoever can…read morehelp you. No heartburn. Personally, I liked the other 8 Mile building better - but that's just me.

I really appreciate the proactive communication from Ferndale Collision. Although my insurance…read morecompany ultimately deemed my car a total loss, up until that point Ferndale Collision was completely on the ball about getting me a response from my insurance company regarding my claim. The proactive communication was a bright spot in an otherwise challenging situation.

The team was quick to review my car after someone damaged my back bumper. Within the hour, they…read morebuffed the scratches out and it looks good as new! I would highly recommend Ferndale Collision because their prices are reasonable and the team was super friendly - walked me through all of my options on-site.