I don't post often and have two shout outs. 1. Thanks,…read moreBosak Chevy in Michigan City, IN for the shoddy workmanship on 11/14/22 for the recall on our 2014 Equinox for our windshield wipers. 2. Thanks to Randy Wise Chevrolet in Flint, MI who repaired the recall again correctly due to the other dealer's shitty workmanship. Long story short. My husband and I traveled to Frankenmuth, MI for a couple of days heading home today. During a monsoonal downpour, our wipers quit working on I-75 South heading home. Luckily, we were very near an exit and were able to drive on the shoulder to a BP gas station which was just off the exit. Thanks to the clerk at BP who headed in the right direction. We had to have our Equinox towed to a nearby Chevy dealer who made the recall repair and we were able to return home safely. Bosak has just lost a long time Harbor Chevy customer! This is why I hate to fucking travel!

While the initial process of buying the car was smooth and I felt treated fairly, my experience…read morejust two weeks later has left me deeply upset and disappointed. I reached out regarding a significant issue with the front right wheel pulling hard, and what followed turned into an absolute nightmare. After securing an appointment, I dropped my car off at 1 PM, hopeful for a quick resolution. Four and a half hours passed with no communication from them, leading me to make two calls for updates. To my dismay, I learned they hadn't even begun to inspect my vehicle. The response I received was disheartening; it felt dismissive when they suggested I would have to cover costs that should have been addressed by them so soon after my purchase. I expected at least a simple courtesy of checking my car and providing updates instead of making me chase after them for information. After speaking with four different people and experiencing confusion over who was responsible for costs, the used car department finally offered to split the cost of a diagnostic. They promised to pick up my car the following Monday, but nearly a week has passed without any follow-up or scheduling communication. The lack of respect and communication throughout this process has been incredibly frustrating. One service representative, Todd, was particularly dismissive, treating my concerns as if I were overreacting and implying that I was simply making up issues. This is not how a new customer should be treated. Having only purchased my vehicle three weeks ago and already facing such a distressing service experience--despite having bought an extended warranty--I feel abandoned. The fact that I can't get a simple diagnostic covered after spending tens of thousands of dollars is truly unacceptable. Now, I am forced to spend $200 to have it serviced elsewhere. I will return to Randy Wise only when necessary for warranty work.

Recommended by a friend over 40 years ago, and I have been recommending them since then…read more They always give quality work and we've never had to go back for a re-check. Fair prices, and they explain what problems they found. Highly recommend them.

I called about AC repair on a KIA Sportage, asked several questions and the lady I spoke with…read moreabruptly asked me to hold which I did. They never picked up and after quite a few minutes on hold they hung up! Very Rude!

I can't say enough good things about Mr. Front End! The second I walked through the door I was made…read moreto feel welcome and was greeted by Hunter with a big smile and a very polite "Hi There! What can we do for you?" I knew right then I had come to the right place! After finding out my name, Hunter ALWAYS addressed me by my name ( which made me feel at home) and it got better from there. I explained that I had just had my front tires replaced and told Hunter that I had replaced my lower control arms myself but I asked if they would check my work to see if had I had done the job right? I also explained that I had a bumping noise that I could not find for over a year under the front end. I also need a front end alinement because the new tires and the the new control arms. I was embarrassed to tell Hunter that I had did the work myself, but he ever so politely made me feel better by assuring me that they would take care of everything and told me I was not stupid! A lot of places would have tried to make you feel like you were some kind of moron who should not be any where near a wrench but Hunter was just the opposite! Anyway, they found in 3 minutes (or less) what the bumping noise was under my front end (it was the stabilizer bars on both sides) and told me my control arms were installed correctly which made me puff up with pride, and they performed a front end alignment quickly and correctly and for a great price! It was a Friday before memorial day and they wanted to go home like everyone else, but nicely fit me in (which they didn't have to do) and I was on the road in an hour. I couldn't believe the difference in my Nissan! Before I came to them my front end was bumping, swaying all over they road and it felt like the whole front end was going to scatter all over the highway! When I left, it was just like driving a new car! I was beside my self with appreciation! It was unbelievable the difference! So there are NO worries here and I have found my new best friends at Mr. Front End! Go there! You'll never go anywhere else! Ron Hensley

My daughter had taken her car to H Tech first to get an estimate. They quoted her $3600 which was a…read morelot of money to put into an older car so we recommend she take it here for an estimate to compare. She didn't tell them she had gotten an estimate from HTech just told them the problem she was having. They found the same problems as H Tech but quoted her $1200 - HALF THE PRICE! So of course she had Mr Front End do the repairs. They were extremely nice, kept her updated on their progress and actually finished it much faster than they had told her it would take. Her car is driving good as new! We were extremely pleased with the work and the customer service. We have taken vehicles here in the past and always been pleased. I would definitely recommend taking your vehicle here.

Great place!!! Friendly service and very helpful. They really do treat everyone like family and…read morefriends.

I have taken my vehicles here for many years and the guys have always done an outstanding job. Once…read moreI had a issue after the vehicle was repaired but I believe no fault of the guys at Cottman Transmission and they immediately repaired the car again even though they could not find the issue I was having. You cannot find more outstanding professional shop.

was told that the repair that I needed is roughly $1100 for timing chain replaced worse case…read more$1500-$1800 Once I took the vehicle to them they called and told me $2400 they ended up calling me back the bill came up to $2700 Then again to $3700 And after I complained to them about the price they told me that they no longer wanted to move forward with the repair and I need to come get my truck all tore down and I have a bill for $1050. I told them that I was a local tow truck driver and word of mouth goes a long way. They ended up doing the job. After paying the bill my truck wouldn't start. I do not recommend this shop to anyone over priced and bad work

Fair pricing and quick work. Car was in and out in less than 2 days. Highly recommend!read more

I arrived at 11:45 on a Sat morning. I had two bald front tires and I have two used replacement…read moretires. The person that was apparently running the place laughed at me and said "not a chance, I'm out of here in 15 minutes." No apologies, just " No Way man." So they might do good work at a good price, but they are rude and unsympathetic, and I personally won't be giving them a second chance. I will give them 1 star for answering the phone and quoting me a price. If they had shared there hours, it might have went down different.

Nicest service guys I've ever met. They did a quick test drive and inspection of my VW after I hit…read morea giant pothole. Bent rim - ugh - so off to the dealer for a new wheel. No charge at all for their time and help. Definitely would be confident going to Bobs and will recommend them to everyone.

Took my truck to a couple of car guys who replaced the rear differential. 3 weeks later my whole…read morerear end came loose and drive shaft fell out from underneath the truck (see pictures). I called them and they said that I would have to have it towed back up to them and THEN they would decide whether to cover it under warranty she said they needed to see it first even though I had all the pictures. I asked to talk to the technician who worked on my truck only to be accused on Google reviews of being racist because I happen to want to talk to a man instead of the woman who answered the phone. (It's not racist if I want to talk to the person who worked on my own truck!) I paid more money to fix the damage that couple of car guys did. Then I originally paid couple of car guys. ($3500.00). What would have happened if the front of my drive shaft dropped down like it did but with me being on i-75 going 70 mph? I've seen cars get catapulted from a drive shaft coming loose. Be very weary, this place is going to end up killing somebody with hand tightened bolts on critical pieces of hardware.

Great service and very affordable! Strongly recommend these guys for any auto repairs! Very…read moretransparent on what the problems are and your options to repair them.

Do not ever go to them if you need a new motor. They will end up putting it in and then you will…read morefind out months and thousands of dollars later that they didn't secure the wire harness causing your vehicle to take a crap and leave you stranded on the side of the highway. Wouldn't suggest going here if it's anything but an oil change. They probably would still mess that up. Would give 0 stars if possible.

Quality work and honest business. Have had a few vehicles worked on with good outcomesread more