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    LaFontaine Ford

    2.3 (3 reviews)
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    AutoZone

    AutoZone

    3.5
    (4 reviews)

    just wanted to let you know that your employee eric went over and beyond to help me on this hot…read moreaugust day. he never came out with attitude, just connected his equipment to check my battery. told me what was wrong. offered to install it for me. was pleasant the whole time. rechecked it again after installing it. thanks for excellent customer service. greatly appreciated!!!!

    Terrible experience been coming here 20 plus years the key holder manager was terrible, rude,…read moredidn't listen lied and then have the nerve to call police who in return asked did this person assault threaten you or take something in which he replied no so that did nothing for him. I paid 120 plus dollars on parts debit not credit to do exhaust system and we asked if there's things we don't use need or open can I bring it back up. He's like oh yea no problem at all. So I bring them up he scans reciept and days I'm all good I did where's my money you can either pay me cash back or put it to my card. He never asked and sent it out to some other card which was a guy with me who I already paid to do the job and all the parts and then tells me the money will show up to 72 hrs in like I didn't pay credit this is debit same as cash and if that was the case he should have told me or sent it to the card of my choosing. Not to someone else so instead of talking to me or settling the problem he secretly called the cops who weren't going to come but one was by and did or said nothing. Needless to say I have to now play a waiting game for my money on there mistake while the guy was beyond unprofessional or sneaky. My days with autozone are done especially with the sneaky cop cars and other worker telling me he's lying. That's at corunna rd and the pos guy is the white heavy set guy acting as the wanna be manager and key holder. Please do better autozone and communicate so screwing people and taking us for granted. Time to take all business else where my family my car people and all of us car sales man are going elsewhere it's not our first rodeo

    Sovereign Auto Group

    Sovereign Auto Group

    2.0
    (4 reviews)

    I have purchased several vehicles from them previously but this last experience was terrible. I…read morehad the car for less than 90 days and it broke down on me. I contacted Sovereign to see if they were willing to do anything to help me out. After about a week of "back and forth" because (the owner lives in Florida) they agreed that if I had the vehicle towed they would look at it. Another week passed of back and forth and "the owner is on his way back from Florida" every time I called (they never contacted me with new information) I always had to call them. Long story short the engine was shot after not even having the vehicle 90 days and they're offering a trade vehicle for the price of the car with a blown motor. Excellent service, Nigel, also great job stepping up and being present to speak with a long time customer after multiple requests to speak with you directly. Wonderful job. Never again and everyone i know will be forewarned about my experience. Terrible.

    Very crappy dealership I went out test drove a vehicle based on their ad I went and test drove it…read morelike the car. So I purchased it. Then come to find out they did not divulge anything wrong with the vehicle that the sunroof wasn't working the key fob was broke the trunk wouldn't open. I took screenshots of their ad I had a mechanic with me they divulged nothing so I suggest you look over their vehicle with a fine-tooth comb if you plan to purchase a vehicle from them. The owner said to f*** off. You paid for a car with low miles from Florida that has signs of flood damage to me. But do not know for sure tried contacting the old owner of the vehicle in Florida to find out dog very deep into this vehicle history wise they will make all your headache buying needs come true. Had to file a complaint with the state

    LaFontaine Ford - car_dealers - Updated August 2026

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