I'm very surprised by the low ratings for Shawarma Royale because I had a different experience than the majority of Yelpers. My friend and I decided to meet up at Shawarma Royale today for lunch as my friend said another location he went to was good. We arrived around 12 pm and there was only one customer in the restaurant at the time. The staff did look busy with orders though. My friend and I got the chicken Royale meal. I got the queen size and I think he got the king size with a poutine upgrade. We paid for our orders and sat down. We noticed all the chairs looked dirty, but I think it's just worn and scuffed up. I did notice the fake balconies and flowers above the tables as decor. I thought it was random because it didn't match the interior of the restaurant but I guess they're going off a Royale theme. We both thoroughly enjoyed both our meals. I couldn't finish half of it so my husband will be bringing it to work tomorrow. I would come back here. read more

We got DoorDash from Shawarma Royale one night. We got a few chicken shawarmas, one chicken rice bowl and a poutine. Everything is decently priced, on par with the city shawarma. For quick, savoury meal, this is definitely the way to go. They're open late. We paid around $50 for the food. read more

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I was first introduced to this place by a friend who purchased their chicken and beef and lamb platters for an event. I'm usually reluctant to eat shawarma in the city since it doesn't compare with what I'm used to. Anyway, it turned out to be a hit. Their beef and lamb was tender and flavourful and the cut up vegetables were fresh and crisp and their fries were very tasty! I've returned for the same platter numerous times and it doesn't disappoint. It's good for multiple servings. I've gone in during my lunch breaks since they're conveniently located minutes from my workplace. I find their food to be fresh every time and piled high! Customer turnover is high. I often find lineups or patrons dining in or waiting for their orders. I've taken a friend with me who regularly orders the shish tawouk bowl and likes the tenderness of the chicken atop rice & fries. The employees are kind and helpful. The eatery is owned by Syrians so the shawarma is Syrian style made with markouk bread and drizzled with pomegranate molasses. The wraps contain whatever toppings you want. I like mine fully loaded with tahini, choice of meat, lettuce, tomato, pickles and toum. They used to be more generous. I have discovered more recently that their takeout containers have changed slightly so pickles, turnips and their tasty coleslaw now come in smaller packages with a handful of fries, whereas before you'd get a full serving. read more

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I got the falafel meal for $11.49 and it was sooooo good! Falafels were made fresh and they were actually super yummy! And the portion size for the price was great! Staff was super friendly too! Highly recommend for vegetarians! read more

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Awful quality, meat tasted gamey, dry and cheap. Cooking facilities didn't look clean either.

The place looks super cute with floral decor on faux balconies. The service was decent... patient, attentive and informative. However, the food lacked substance. I like that they have sizes of shawarmas (prince, queen and king) but flavor wise I'd give them a 2 out of 10. The garlic sauce and fries were amazing but that was it. There is genuine effort and they are accommodating but they don't put hot sauce in the sandwich, you get it on the side. The chicken was bland with no salt and not enough spices. The flavor of the pickled turnips was... weird. You can do better if you feel feedback is a gift. read more

I ate there a month ago and ever since I have had non stop diarrhea. There is no way to tell if the chicken was cooked or raw. I will never be going back to this place on central parkway, avoid this place at all costs. read more

"We ordered the chicken platter here, but the food seemed extremely old--like it had been sitting for years. The salad had a bad smell, so we returned it. They gave us a replacement from an inside pot and apologized, but the food was still terrible. The chicken was dry, hard like a rock, and clearly not fresh. Very disappointing experience." read more

Shawarma Royale is good, although pricier than others. There are so many shawarma places in Mississauga, it is not worth going to a bad one. We arrived around 30 minutes before they closed, and we felt bad, but they still had many customers in there. We ordered our food and had it made. During the cooking, we noticed a worker starting to unwrap our wraps, but stopped. We thought it weird, but we gave them the benefit of the doubt. Seeing another employee going down the chart of what goes in the wrap with the employee, we assumed it was just a simple mistake. We got our order, and arrived home to realize one wrap had pickles when the receipt said it should not, and the other was missing turnips. We remembered the occurrence, and realized that they probably caught on, and didn't want to fix it or remake it. This is really disappointing as it specifically said on the receipt no pickles. The wrap itself is tasty, and they have good falafel. Although their lamb is quite fatty and oily, to the point where it was inedible. At the bottom of the wrap was a pool of oil. Their garlic sauce is also good. We both have had shawarma royale years back, but we came again to introduce a friend. Needless to say, none of us would be returning. read more

Shawarma Royale - a hand holding a sandwich - Mediterranean Near Me - Mississauga, Ontario

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The restaurant helpers are so nice.The food and the drink is great it taste great.The service is fast enough and good enough.

A review made us go here for dinner. But man, it was not worth the trip. No worries, there are plenty of parking spots as it's located in a new plaza which is not fully packed yet. There are seats if you choose to eat there. The decor is decent. It's an open kitchen so you see everything happening in front of you. They ran out of "shish" dishes which was a disappointment as I wasn't sure what it was. They give us a choice to do a review for a free coke (another company). No thanks!! I asked if they do Yelp, and the girl didn't know about it!!!!? What?? Yelp is the best!! My partner felt they were trying to bribe us. Environmental friendly- definitely not!!! Whether you eat there or takeaway, you get your meal on a styrofoam container, and the sauce is inside a plastic little container. The shawarma chicken was dry. The fries was ok. The coleslaw seemed out of place for a middle eastern eatery. My chicken-lamb wrap was large with an interesting very thin wrap that was chewy. Best part of the meal was the actual wrap. Inside, I felt there was too much sauce and not enough veggies. Tasted more chicken than lamb meat. Oh yeah, I think they messed up my order because my partner got his meal 5-8 minutes before mine and we ordered it together. Also I saw four wraps being done and it wasn't for the person in front of me. Verdict- definitely not going back. I've had better shawarma closer to Square One. It can also be on the pricier side. read more

It was good. Has the lamb and salad plate with the yoghurt/tahini sauce. This is a Syrian restaurant, low key, quiet and gets one fed really well. Very very clean place. Impeccably so. Their seasonings are very different to Lebanese food. Salad was crunchy and fresh. Only criticism is too much tahini on meat. Pleasant service and Oum Khoutoum music (my favourite Egyptian singer) in the background. read more

I had high expectations for Shawarma Royale based on all of the positive google reviews and how busy they were when I walked in. This place was busy with people dining in and take out orders. Service- 5/5 the younger gentleman was courteous, quick, and easily understood my order. Food- 2.5/5 I had the lamb and chicken platter and like a lot of other reviews stated ITS DRY and OVERCOOKED. It's extremely well done to the point where you can barely taste the flavor and seasoning. Also, their garlic sauce lacked flavor and seasoning. read more

At Christmas order the lamb/chicken platter, When I got home and open it the wraps were very very tiny and the tray had two rows of wraps missing. Very disappointed. I came there many time but I will try somewhere else in the future Very disappointed read more

In canada day .. after fireworks we decided to try The Royale shawarma restaurant. Nice atmosphere and very clean restaurant! Very nice place to grab, eat and go. We arrived at 10:30 pm supposedly to close at 11 pm but more than 3 big groups arrived after 11:30 and they been served and welcomed. However, most of menu they were out off ! We had nice and authentic shawarma chicken, poutine and chicken poutine. Shawarma was very good , poutine I wont recommend it or order it again for the quality of the fries and cheese how ever the portion is enough for 2 persons. I surprised with the price of shawarma poutine and poutine that they are priced equally which doesn't make sense to me at all ! No trays been serving for dine in, my kids asked for straws for juice were also out of straws as well ! At all it was a little bit pricey but I would give it another try in near future. read more

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the prince comes w/ the thin bread that is almost like a breakage-resistance bread that is able to hold the filling. the chicken comes w. that garlicky sauce that is sooooo addictive. sooooo addictive. they should consider selling little containers of this sauce for $1. I would use it as a veggies dip. the chicken was excellent. the veal & lamb prince w/ the pickled veggies is also REALLY good. the veal doesn't have the garlicky sauce but it's got the Tahin. it good. I'd get these again and again and again read more

the food was amazing and the people were just as good. I found as a student athlete there was a perfect balance in the meals that were both affordable and healthy. read more

Portion sizes were bigger before. Now they're super skimpy. A falafel salad comes with small flat donut with hole falafels.. they're not even round balls!! The salad was salad and flat with some turnips, pickles and cucumber. Barely any substance. I won't be going back ever!! What a rip off. read more

Very pricy ,not balanced meal at all,asked for lamb plate with salad and I got a wrap,fries, tablespoon of coleslow drenched in Mayo !! the whole plate looks white,yellowish no sign of green salad at all,no rice! Shawarma plate is never like that $paid all this money for a carb load is not justified at all!!! read more

I feel really sorry to put this rating for a restaurant that serves the best shawarma I tried so far in the GTA. For me service is as important as taste when reviewing a restaurant. I have been in this location twice, and I'm not sure if I will be returning, or if I should recommend it for others, as I believe the business owners should make changes. The shawarma itself is good, not as crispy as I would like it, and missing spice flavor, the garlic mayo is over powering. The french fries were delicious crispy though it needs some salt, which is missing from the restaurant. The coleslaw was saggy, sweet, not my favorite. The pickles were good. My only take is the service, the person on the cash were playing with her phone. I hope the owners will make benefits of my review or else they will be losing customers for bad service read more

Good shawarma and fries at the Erin mills location. I usually get the prince wrap beef and lamb, the shawarma bread is delicious and soaks up the meat flavour and sauces and gets grilled for a little crispness. I tried the Brampton location and it did not taste good at all and the fries were plain -- the Erin mills location has crispy fries. Word of advice: STICK TO THE ERIN MILLS LOCATION read more

Shawarma Royale - a group of people in a restaurant - Mediterranean Near Me - Mississauga, Ontario

Did a take out. Definitely pricey for the size of shawarma. But was still very tasty. The pita bread, chicken and sauces were all delicious. read more

well well, it has been a while since I have done a review on Yelp, and I must say that I am strongly disappointed that the reason for my return is a negative review for a place that I had high hopes for. But I am only doing this to get a message across and help the business improve and learn from their mistakes. I have traveled and visited Syria and sampled their amazing cuisine in the past, and Shawarma Royale does a decent job delivering an authentic taste in the plates that they serve. On the other side unfortunately, they do a terrible job in managing their que line, dealing with customers, and delivering on time. Today we had to wait for a full hour from the moment I paid to receive my order, which was a simple 3 wraps order. The lady in the front was mildly apologetic when confronted by annoyed customers, but just like the rest of staff, they avoid eye contact in hopes that people would wait indefinitely and the problem would go away on its own. There was no compensation for the time wasted, orders were not up to the expected quality and the place seemed understaffed with no manager in site. This was not my first visit to this place, and I would say that 3 out 5 times they would get the order right and the food would be great, but 5 out 5 of those time we would have to wait longer times than usual for our order to come with today being the longest of them all and me being close to cancelling my order and leave if it wasn't for the group that was with me. As I was reading the reviews, one reviewer mentioned that the coleslaw felt out of place in a Middle Eastern place, but funny enough, that is exactly how they serve it in Syria. As I have said earlier, my aim for this review is for the place to improve and learn how to better deal with customers. Because no matter how great the food tastes, if there is no respect for the customers' time, then people would choose any other place even if it has lesser quality than receive this kind of treatment. read more

Food is fantastic-1 star Decor and atmosphere is decent-1 star The staff are nice- 1 star Wait times are terrible- negative 1 star Pricey- negative 1 star Word to the wise. They are pretty disorganized so don't complicate your orders. Three or four people work the shawarma skewers. One person will read your order ticket and then for whatever reason you'll see another person preparing it so a lot can go wrong. Also one thing that bugged me was that one of the cooks was wearing gloves and handling food and shook anothers bare hand and didn't change his gloves afterwards. read more

Best chicken shawarma in the GTA, their garlic sauce is to die for. It's a bit pricey but the chicken tastes like actual chicken, unlike other shawarma joints these days. I'd recommend that they serve their food in regular plates & not im takeout boxes. We only come here to shawarma now, it's that good. read more

Shawarma Royale - Chicken shawarma ~ most authentic shawarma in Ontario - Mediterranean Near Me - Mississauga, Ontario

The interior is very well done and is set up like a patio. Pretty neat. The line up for lunch was very long, and when I got to the cash, I found out why. The cashier was returning texts on his iPhone between orders. I ordered the chicken rice/fries combo. The food took a long time which is understandable considering the volume of customers. The food was fantastic. The rice had great flavour and the shawarma was great. The trouble was that the portions were very small, especially for the price of the entree. The container was half empty and I really felt ripped off. There is better value at many of the other restaurants in the area. Won't be going back to this one. read more

Seems to the portions of food given is going down. King meals the fries portion are not the way it use to be. Sometimes the meat wrap is not cooked well, hit and miss for this place for sure read more

The shawarma was seriously thin with a laughable amount of meat.. i respect that the syrian style only had chicken plus sauce and no toppings but it was seriously underwhelming. The value is absolutely not there and ive eaten at every shawarma place in Mississauga. You'll need to buy atleast two shawarmas to feel full at $10 each. They also had no menu and the girl said she was the menu.. wtf?? read more

Oh this is a bad , bad shawarma place. Went there for lunch with work colleagues. First off all the chicken was unusually crispy and dry (because they dont turn the grill roller thing alot) the place was supposed to open at 11 but when we got there at noon they were still preping. The sauces are nothing but vinegar. Just do you selves a favor and eat at home. Worst shawarma place !! Super pricey !! read more

Over priced. For 9.50 you get a skinny shawarma with barely any meat inside. They need to up their quantity or drop their prices. Too much competition in the area that provides better value and taste read more

Shawarma Royale - This was $9.50. Barely any meat for that price - Mediterranean Near Me - Mississauga, Ontario

great customer service, and the staff is happy and friendly. one of the staff member Hassan served me and his positive happy attitude made my day better.I recommend buying from here read more

Ordered a family platter and a shawarma salad. The platter can generously feed 4 adults. The portions were crisp and well filled ., condiments were fresh and the fries served along were just the right temperature.. kids loved it. The salad was beef and lamb mix that tasted very well. The only downside was the sauce .. the hot sauce is was not flavourful and overwhelmed the salad. read more

Love the chicken shawarma on rice and chicken wrap. fries are so crispy and good. Love the garlic sauce.

I was just looking for a different tasting shawarma in the area. First impressions: very clean, friendly service, tables were full with local patrons. I love you too baby I ordered the king chicken wrap with all the toppings. And honestly, for $14 I expected it to be 5/5! It was not! The cheese was cold, the meat was just ok, there was garlic sauce which was nice but it didn't seem to be spread evenly. I will not be coming back for a $14 wrap! Just stick to Lazeez read more

First time visit at the Pickering location. Very disappointed. Ordered a chicken shawarma wrap. Chicken was dry and hard. Tasted like chicken from the day before (or even two). I asked for tahini with a little bit of garlic. Got the opposite. Finally, he wrapped it in paper and then grilled it. Paper stuck to the pita. Was very difficult to peel off. Ate a third then chucked it. Was really hoping for a great local shawarma spot. Must keep looking... read more

Authentic shawarma compared to the other "below average" franchises you find in the GTA. Their staff is awesome too. On the other hand, prices on Uber could be adjusted as they're 25% higher read more

I went here when they newly opened and their customer service was so bad. I felt like throwing my shawarma back at one of the workers face because he was getting rude over me asking to change my drink. Its still boiling my blood as im writing this review.. Hate this place with a passion. read more

Ordered To Go. Realized they left out a couple of items. Called on the phone and they hung up on me after I said it was too loud on their end and I couldn't hear them. Called on another phone after them not answering my calls back and they still did not answer. Food was mediocre at best and forget about customer service. Terrible. Osmow's is far better. read more

Shwarmas can be found anywhere. But decent shwarmas are hard to find. This place is jaw dropping. I ordered the chicken on rice dish. $11 and change. GreT price for the amount of food. The chicken was not over cooked and incredibly spiced. The cinnamon is so fragrant. The rice was cooked with cardamom which is apparent from when you open the container. The Coleslaw is nothing special. And the pickles and turnip is like any place. But the chicken and rice make this dish a game changer. The pudding with almonds and pistachios is not super sweet and tastes like the nuts were just shelled. So tasty. The staff was so nice. I asked their opinion and they were glad to share what was their favourite. I also asked what one of the breads meant and he was eager to describe it. While I was waiting for the dishes to be prepared the gentleman slicing the meat offered a taste of the lamb. Holy doodle. It was so soft and nicely spiced. I'll be ordering lamb next time for sure. If you haven't tried this place, don't walk...RUN. It's that's good. The place is super clean and very sweetly decorated. It looks like you're walking into a town square with cute Juliette balconies overlooking the seating area. I'll be back for sure.....maybe even tomorrow read more

The best chicken shawarma in a very long time. Most authentic place run by owner from Syria