What *shines* brightest about Shawarma Palace is the genuine kindness and hospitality that the owners/ staff treat you with when you come in. I stumbled upon Shawarma Palace while walking around downtown Worcester about 20 minutes before they were set to close and as soon as I came in I was greeted with so much warmth and patiently listened to and guided as I made my selection for what I wanted to eat. I eventually settled on the veggie platter as well as dolmas (rice wrapped in grape leaves), and they even gave me a slice of complimentary baklava topped with pistachio. An older gentleman (I believe one of the owners), brought the food out to me, asked me if it was my first time, and walked me through what was on my plate; it was so sweet, and I appreciated him walking me through the flavors and short anecdotes on the nutritional benefits of the items. The veggie plate had a diverse spread of different items- a side salad with tomatoes and fresh greens, falafel, eggplant, hummus, a garlic sauce if some sort, and pita. The hummus and eggplant were my favorites! The eggplant was uniquely crunchy as if it had been breaded and fried and was divine when dipped in the hummus! The staff of this place were so warm that my tense shoulders eased as I ate in the space; and the food was so fresh and delicious. Overall, the experience at the cafe was a gift, and I'll definitely visit again when I come back to Massachusetts! read more

Veggie wrap was awesome! Eggplant perfectly fried crispy. Delicious, can't wait to try more items

I went to Shawarma Palace for the first time today after reading some great reviews. As many reviews said, the owner was so nice when I walked in. I ordered a falafel plate with mujdara. The owner gave me a free falafel to taste as I waited and it was great. Very flavorful. The restaurant itself is small with a few tables but I was taking my food to go anyway (I was also the only customer at the time). The food came out quickly and was so inexpensive for the amount of food I got. With the falafel plate, I got four falafels, mujdara (lentil, rice mix), salad, baba ganoush, hummus, garlic sauce, and pita. Everything was amazing. Cooked to perfection and great flavors. The garlic sauce was very strong but I was warned about this ahead of time and I loved it. I only mention it here because some people may not enjoy the strength. I will definitely be returning to Shawarma Palace. read more

Shawarma Palace - Should have taken the picture before I dug in! - Lebanese Near Me - Worcester, Massachusetts

An amazing place. It was pleasure to meet the owner - he was very friendly, told us stories from his childhood and even gifted us some of his traditional sweets. The place was clean and quite, enough tables to sit. Food was delicious! We ordered chicken shawarma and beef shawarma and couldn't decide which one is the best. I will definitely return to this place when I come to Worcester. read more

Good fresh food made by the family that owns it. They are all very nice. They food is made fresh from scratch, nothing comes out of a box. Everything has great flavor. Excellent shawarma. The next time I go back, I will have the eggplant sandwich wrap. It looked very good. They also have pastries. read more

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Was drawn here after I watched a TikTok video highlighting a Middle Eastern restaurant and their dishes. WAS NOT DISAPPOINTED! We ordered the chicken and beef shawarma (wraps) and they were fantastic. Each was under $10.00 and tasted amazing. Filled with flavor, crispy on the outside and warm and soft on the inside. Service was very inviting and courteous. The place was about half-filled when we arrived and remained that way during our visit. There was a steady flow of dine-in and take-out customers. When I thanked the owner/manager, he treated us all to baklava and thanked us for our business. I will most definitely be back soon! read more

I've never been greeted more warmly or welcomed like family so fast as at this place. The people working when my family and I stopped in were absolute gems - they like their job, the work environment, each other - it shines in their customer interactions. And, the food was delicious! I do not live nearby, but I'm telling everyone I talk to about this place and I hope to visit again next time I'm in the area! read more

Can't express my love for this business. Food is always 10/10 and the owners are the kindest of human beings!

One of my favorite restaurants HANDS DOWN in Worcester. Every time I go here the food is delicious and the employees and owner are the nicest people ever! read more

One word: DELICIOUS. Man do I miss this place....I used to eat here around 3 times a week when I was in college. So many cold snowy days would I walk into this warm and welcoming restaurant after class to order myself a delicious shawarma wrap...seriously motivation for my evening studies :) I live in Los Angeles now, and have eaten at so many shawarma spots, but literally nowhere else compares for me...the BEST shawarma I have ever had. I remember lines would literally go out the door the food was that good !!! Such a cute little shop with the friendliest owner and family--a true gem hidden in Worcester, MA. !!! read more

I love the food here! I've tried the chicken shawarma a few times and it's very flavorful. Also, they have the best baklava. The people who run the rest run are genuinely nice and remember you when you come. I like how clean their restaurant is, too. read more

The owners need to get a bigger location. This is a family run business. The husband runs the front counter. He is very caring and knows most of his customers by their first name. He educated us on the different items on the menu. He really took his time to answer all of our questions. It was my first time here and he gave my wife free home made desert to try. This is a wonderful mom and pop place. Everyone around Worcester should visit and support this restaurant and the owners. read more

Shawarma Palace - Lebanese Near Me - Worcester, Massachusetts

Best shwarma around. I would give it 5 stars but the ordering can be a bit hap hazard. Sometimes its part of its charm sometimes its annoying. Either way the shwarma and baklava are always worth it. If you love garlic get the combo shwarma. read more

This place is one of my favorite lunch spots. Great food, kind owner, great prices! I really have nothing bad to say, it's a must try!

The beef shawarma sandwich is great. Chicken not so much. The service is great. They let me in after hours to get my pickup order.

Drove by this place for years and decided to try it. While the owner is personable the food we didn't enjoy. I've had great Lebanese food in my life and this was very disappointing. The other reviewers need new palate's. read more

Figured out what we wanted ahead of time, drove all the way here (25 minutes out of the way), got a parking spot, and arrived to find the place closed yet with a sign saying their hours on Monday included the time we were standing there. No other info to explain why they were not open during open hours. We had checked their website just that morning. It's awful to let your customers down like that, waste their time and effort, and then leave them with no plan for lunch when they need food. We had settled on this place after comparing a bunch of places. We had to scramble to find a place that was decent and open, but it cost us an hour total. We won't trust this one again. read more

This is a solid shawarma spot in downtown Worcester. The shawarma plate is very good, and the owner is super friendly! Lunch for less than $10? Can't beat it! read more

Love going on here food is always delicious and at a great price. Very fresh. Charlie the owner is a sweet heart! read more

Shawarma Palace - Lebanese Near Me - Worcester, Massachusetts

The best. Food is great & owner Charlie Dalli is a terrific guy. I get lunch here once a week and look forward to it every time.

So good. Friendly folks that own the place. Garlic paste is amazing, the rice is out of the world and the shawarma meat is so fresh. read more

Passing through Worcester around lunch time and picked this place based on the stupendous reviews. This place is spotless and has great service at a very reasonable price. I had the chicken shawarma salad and the mezze appetizer. For me, while the food was fresh and the portions were generous, everything seemed a little under-seasoned. I wanted to taste more garlic, lemon and spices. So not unhappy that I stopped in, but not sure I'd make a special effort to come again. read more

The food, no complains. Its delicious, meat is tender, filled with flavors. Rice is full of aroma. Falafals are awesome. Baklawa, ma ma mia. Salad is so fresh, it seems they just got the veggies out from their garden.. BUT... The entire deliciousness went downhill when I saw how the owner kept shouting at the girl working there. Poor girl almost had tears in her eyes, he literally shoved her, kept shouting at her.. I wish I could make a video. I am sure this is one off, but certainly no way to treat your employee let alone her being a woman. So sorry, I couldnt help. read more

Incredible quality food. The staff is laughing and happy to serve you. They invited everyone eating lunch today to sing happy birthday to a customer who had come in. Feels like home read more

Very clean restaurant with friendly staff and a great hardworking owner! The food is incredibly delicious. Chicken is more popular than beef there but I like the beef the best! Definitely worth a visit if you get the chance. read more

Amazing all the way around. Stopped in for lunch today. The gentleman who took our order was extremely personable & caring. He offered options based on what we ordered and made a personal connection with each customer. Food was amazing! Very flavorable & fresh. When our order was presented at the table it was delivered with a warm hearted joke. Think that made it taste even better If you want a warm, engaging experience with yummy food stop by! read more

Always great food and friendly service. The new location is expanded allowing for a nice dining in experience.

Eat there now!! We tried everything and everything was delicious. I loved the owner, he was generous and funny. I wish we lived here, I'd eat there all the time. We left with a tray of baklava. read more

Stopped at the Shawarma Place as I was at the Worcester RMV and it was basically right around the corner. What a great Middle Eastern restaurant. My family went with the mixed shawarma sandwiches and the chicken and beef shawarma plates. All customers have the thumbs up as the meals were really great and for a great price. Highly recommended. read more

This place and BayState make the best shawarma in Worcester. Located downtown I hadn't the opportunity to try out the Palace before until recently. I heard good things and I wasn't disappointed. The service was very good,and food even better ,I tried a chicken and a beef shawarma,both were spot on ,they tasted fresh and I really liked the the sauce . The Baklava for dessert was nice too. Very positive eating experience read more

There are a few things that I liked about this place: the food was authentic, the service was exceptional, and the entire menu is rather inexpensive (~ $10 per person). With that being said, I wish their food was more filling. There is barely any room to be seated; this is the type of place where you order your food to go. There was a constant flow of people coming into the restaurant, and the staff worked quick to get everyone served in a timely manner. read more

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Amazing food and amazing people. They we're very gracious and welcoming. Very fast service and the food was hot and tasty. Try the lamb if they have it. Baklava was some of the best I've ever had. Ten stars for this place!! I'll be back. read more

The freshest and most delicious shawarma in Worcester hands down. They truly take pride in their food and customer service, they always make sure it is hot and ready when I arrive. One time I even was running a little late and they made my order AGAIN. That type of service is something you never see nowadays. If i could give them more than 5 stars I would, my go to! read more

Tasty, warm and freshly done shawarma wraps. Clean and warm and welcoming place. The owner at the register was welcoming and accommodating. He was nice and engaging with my kids and even threw in a chips packet and a baklava. I have always had this sort of warm experience from this place. The other items look very freshly done and priced very inexpensive. And oh yes give the labneh a try. It was really good. read more

So so tasty and the people who work here are very nice and fast paced. I order here almost every other day for lunch

This place is so legit!!! Mom and pop joint all the way. The kind of place you can't help but cheer for. The guy at the counter gave me a Lebanese education. I had the chicken Shawarma plate with mujadara. The garlic sauce on the side was kickin. I had the first baklava that I actually liked. It wasn't ultra sweet and bathing in honey, but more delicate in flavor with pistachio on top Small place in the heart of the gritty downtown. Support this authentic local business or be condemned to an eternity of Subway read more

We had this delivered for lunch, at a training I'm attending- yum! There were big platters of salad, shawarma, chicken, falafel, hummus, and babaganous. My favorite was the namesake shawarma, with the fresh salad, and pita triangles dipped in hummus and babaganous. read more

It's a tiny little taste of the Middle East, right in the heart of downtown Worcester. I come here once or twice a week for lunch because it's cheap, yet fantastic quality and super filling. Their baba ganoush is my favorite - smoky and creamy - and goes perfectly with a piece of pita. Also, the dressing on their salads is freakin' incredible. It's LOADED with lemon juice, sumac, and mint, giving the crisp salad a tart bite. Sumac is one of my favorite herbs, and it works so perfectly in their dressing. read more

Shawarma Palace - Lebanese Near Me - Worcester, Massachusetts

My family of four stopped here as we were driving through Massachusetts based on the high Yelp ratings. I'm so glad we did! The gentleman that I assume was the owner was so kind and helpful. He made a huge fuss over our two kids (a preteen and a teenager) and made sure they had food they would enjoy. It wasn't a difficult task because the food was amazing. The grape leaves were the best we've ever had and the kids loved the hummus. The baklava was different than any I've ever tried in the past. Normally I don't care for it, but this was so light and perfectly sweetened. We ended up buying a tray to take with us. The owner also took the time to talk with us to explain why there were such differences in baklava. As we left, my teenage son, a boy of few words, simply said "obviously, we're coming back here". And, yes, even though we live over 300 miles away, we're coming back there. read more

The veggie wrap is phenomenal. I got lunch here today and it was very busy so plan to order ahead/ or wait a while. The man behind the counter mentioned they moved locations and things are still being worked out as far as flow. My wrap was accidentally taken and because of that they were gracious enough to cover my whole meal. I will def go back! Super fair prices and very good food read more