Normally I'd never write a review for LabCorp, but years of dealing with their condescending…read moreemployees sent my temper boiling over this afternoon. In terms of speed of service, these guys have typically always been fine, in my experience. I've never made an appointment, have always been a walk-in, and am seen almost immediately. Very little wait time. No issue with cleanliness, either. The issue is, 100%, the disgruntled jerks they seem to exclusively hire. Whoever is behind the counter at any given time (usually an older white woman with glasses) is never, ever pleasant. Not even decent. Just these grumbling, unhappy people who foist their bad day -- which seems to be every day -- onto patients. And I get it -- just sitting in there this afternoon you had one guy who comes in, obliviously crashes right into the table next to the door, and doesn't move it back, and a patient who had to be told twice which room to go into. People don't listen and they have rotten attitudes. But unless they've demonstrated rudeness or stupidity, there's no reason to treat people poorly. So when I walked up this afternoon and saw a sign that read the following, I read it as, "this place is appointment-only except during a short period in the morning": "Effective 9/25 until further notice: Due to unforeseen event [typo on their part], San Leandro location will be appointment only with accepting walk-ins when time permits from 7:00-8:30 am." I'm an English major and a content marketer, meaning, I write for a living. Anyone with a basic grasp of English would likely read this as I stated above: appointment-only location except during this short window in the morning, if time permits. Well apparently their phlebotomist, the middle-aged Asian woman who always wears her hair in a ponytail, thinks their poor, typo-riddled writing is so sublime that confusion on my part was just me being either too lazy or stupid to read the whole sign. Because when I asked her if they're appointment-only, she snidely remarked that if I'd read the whole sign, I'd see that they're only appointment-only in the morning. Apparently, what they meant to write was that they're appointment-only from 7:00-8:30 am, with the ability to squeeze in walk-ins during that window only as time permits. Not hard to write unless you're more focused on making everyone around you as miserable as you. I was extremely close to reading the phlebotomist the riot act, but I don't need to get myself banned from a LabCorp so close to my house, which I need regularly. So I just made sure to give her back her attitude in spades the entire visit and wasn't nearly as nice to her as I usually am. She seemed to be picking up what I was putting down because she tried to be nicer in the end. Way too late to play that game with me.

Arrived before 9am. Express check in using kiosk, iID and insurance card. Short wait. Courteous…read morestaff. Efficient service. Swift results

I really want to give a shout out to the nurses at this place. I attracts the best of the best. No…read morematter who I've gotten in the last few years they take my blood so fast and painlessly I don't even notice. And I am extremely afraid of needles.

These Alameda LapCorp staff members work so tirelessly and they always seem to maintain their…read morecomposure even under stress. Type of Care: routine bloodwork. I was surprised that it was a full house this morning around 8am but I learned it's best to come on a Tues/Wed/Thurs based on advice. Jessie provided thorough care. She's tactful and extremely entertaining. Loved her vibes! She was gentle even when my vein needed a reboot, the pain was tolerable without being too scary. I wish I could say it's super easily available to make an appointment but it's not. However, walk in's usually come and go pretty quickly. Today was just an extraordinary day. Record-breaking for me in fact. But Jessie and the front desk staff member were really professional and friendly throughout the entire process. I'm grateful that my questions were answered willfully. Scarred for life from a Crunch Fitness customer service experience. So it gives me a lot of appreciation for excellent customer service. Thank you and take good care!

Jennifer was great and her assistant I didn't get his name but he was a Latino with a half shaved…read morehead with a black pony tail he was excellent drawing blood! It was a a small waiting room and it was pretty confusing where to find this quest. Out of sheer luck I asked the pharmacy if they knew where Quest was and sure enough it was in the same building around the corner hall 111 Quest! I went with an appointment at 9:45am on a Thursday I could have been in and out but I waited to have my blood drawn laying down so I waited 10 mins for the bed since there's only one. So I was out at 10:00am! They had a very clean waiting room and excellent staff! Well done Quest so happy I went with my gut and went to my closest Quest! Please read my review and don't waste your time with negative feed! Pros Clean waiting room & patient rooms Appointment is a must in my book but there was 3 people without an appointment in line Gentle staff Cons Kinda confusing on where to go since there's no sign or directions but I'll post pictures so you won't get lost ***It's across the Starbucks and it's a huge building that says pharmacy that's the building Quest is number 111room go down the hall if you get lost ask the pharmacy

ZERO STARS! As with…read moremost of the other reviews this place is poorly staffed and run. It's always backed up with patients and the workers don't seem to want to do their work. While I was waiting, one of the "techs" left to get food. It's bad enough they had about 10 people, with appointments wait for a least an hour to get seen, then to have a worker leave just to get food and a drink. I would think they had snacks or brought their own to eat in the office. I had an appointment and wasn't called until an hour later. And there was a new person who couldn't get my blood, he asked another "tech" to try and she tried twice and still couldn't get it and she blew out one of my veins (see photo) on one of the tries. There's now a big swollen bruise on my hand. I just hope it goes away in a few days. After 3 attempts she says they aren't allowed to try any more and says I could try to go to another Quest to have them try, but they're all booked and I don't want to be waiting 3-4 hours not to be able to get my blood drawn. For all I know they screwed up on purpose. So I had to find an other way to get my blood drawn since I needed it for an appointment the next day. I strongly suggest going to the other Quest in the general area, Hayward or Castro Valley. And management really needs to look into this particular office.

Hours haven't been updated on their website, Yelp, or any maps. They only have Tuesday through…read moreThursday hours.

Needed to get drug tested for a new position and this was one of the facilities I was provided to…read morechoose from. The entrance of the parking lot can be easy to miss, but there was a sandwich board with a sign about labs. The turn in leads to a small private lot with reserved parking spaces in the back for customers. It was not busy at all. I had my email with authorization barcode in hand and my ID. Once checked in, I was offered water. I verified my information, emptied my pockets into a locker, and chose a cup to pee in. No flushing or using the sink. The gentleman helping me was kind and professional. The whole process was quick and easy, less than 15 min.

Never had a bad experience here. The only problem is parking. Get to your appt early or have…read moresomeone drop you off because there is rarely any parking spots.

STAY AWAY! The online booking system is completely broken and has been for weeks!Their website is…read morean absolute joke. Two weeks ago, I tried booking on my phone, but it kept glitching and saying "phone number is required"--even though I filled it out perfectly.Today, two weeks later, the exact same mobile bug is still there. So I switched to my desktop, only to encounter a worse nightmare: after filling out all my info, I selected over 20 different "available" time slots, and EVERY SINGLE TIME I clicked submit, it gave me the error "select a new time for your appointment."Are they seriously not fixing this trash website for weeks? Do they expect everyone to just show up and wait for hours as a walk-in? Completely unacceptable and a massive waste of patients' time. Fix your broken system!

I have had good experiences with pain free blood draws at the Castro Valley location. However, this…read moreone is awful. I arrived for my appointment and checked in but had to wait over an hour to be seen. I told them I tend to faint when giving blood and need to lie down, but they said they 'don't do that' and had me sit in a chair instead. To make small talk I asked the tech why they decided to become a phlebotomist and she said it was because she had a shopping addiction. Nice. She tries twice to get my vein but cannot find it and I'm starting to feel woozy. Then, she goes to get help and leaves me sitting with the needle partially in my arm. I pass out and they get upset at me and then have me leave. To be honest, I cried after that appointment. It was humiliating and I'm never going back to this location.

This location is very busy. It took me months to get an appointment. Then I had to wait more than…read more30 minutes even though I arrived early . I would try another location.

Excellent service and extremely knowledgeable about all things background screening and drug…read moretesting. Everyone comes here for their service!

I came in 8.9.23 for a drug screen set up from my employer. The Tech was name Patricia walked me…read morethrough the testing process required for Department of transportation. The experience was good and nothing bad to say about it. I would like to personally thank Patrica for her hard work and customer service. I would recommend this service for any company who has many employees that is located close on Hayward, san leandro, san lorenzo, oakland to go ahead and reach out and have your services done here.

Five Stars! I needed a denture repair as it broke in two and my dentist was out of town. His…read moreefficient office called me to let me know I can get it repaired here, and asked me to send photos to make sure they can do the job. They do top notch, excellent work, are courteous and had it fixed the same day I brought it in! I appreciate their positive pleasant attitude and the professional way they conduct business. Thank you Natural Image, you are the best!

i did a case for a patient and it turned out amazing , so much attention to the details, I have…read morebeen practicing for 30 years but have not seen a case goes so smooth and uneventful .

Very good lab. Great Company. A great team to test cannabis…read more Harrens Lab is ISO17025 Standard and GLP Standard. The laboratory also provides professional cannabis testing and analysis, they offer complete solutions for our customers through consulting, training, inspecting and analyzing. The staffs are very nice. I would like to cooperate with them again.