I accompany my best friend to visit his uncle who is a patient at Washington Center. The moment we…read moreenter the facility , the place is clean and neat , well lighted and no odor. Patients are well taken care and looks clean presentable. We stayed at the patio and have privacy to be with my friend's family. I highly recommend this place if you need to stay in nursing facility.

From the moment I walked in the front door, I was warmly greeted by multiple staff. The leadership…read moreteam was responsive and thoughtful. The facility was clean and residents appeared happy and well taken care of. I would recommend this facility for someone needing skilled nursing care.

Visited a friend here multiple times over the course of months and was always impressed with the…read morehigh level of care and attention to details. As I first visited they were renovating the exterior and landscape refresh and I found that to be so important. Residents get to look out their windows and enjoy something fresh and beautiful to look at. Other first impressions were multiple air filtration systems outside the doors of every room. Not sure if that was a 'leftover' from COVID kind of thing or what - but I liked it. Shared rooms were small and good to know is only two visitors at a time. It's hard to imagine it but the reason is purely for function. Placing 3 chairs around I think would be very difficult to navigate anymore. Luckily for those who might not like shared rooms - singles are available. If you've been saving money all your life and here - this might just be the time to spend a little extra if you don't like people around. My friend's neighbor was a pleasant person - and that's what I've found going to these types of places - its not bad to have another nearby... If your friend or family member is here its your job to visit. People make up excuses and there really is no excuse. I was able to slip in 30 minutes before closing after work and anybody can do that. I think visitors are an important part of recovery. You can't visit your friend or your mom? Just keep the excuses to yourself I don't want to hear it.

These people never answer the phone Ive tried calling to get in contact with my grandma and they…read morenever answer the phone (ongoing for about a month) like is the receptionist just there relaxing staring at the phone ring?

Kolade, Kylie, Itzy were my PT's at California Rehabilitation and Sports Therapy center. Very…read morefriendly and caring staff. There were two more but I forgot their names. The staff were all great. They were great in helping me with my neck shoulder and head area where it was giving me the big migraines. Gave me things I could do to relieve the tension. I also went there for another foot injury and they assisted as well. The place was easy to find. Easy login for your appts. Clean. Well equipped with what you needed for your rehabilitation. I would come back here if I needed their services again. [8R,2025]

The front desk/administrative side of this physical therapy office is extremely disappointing…read more Paperwork has been mishandled multiple times, insurance processing has been a mess, and getting anyone to answer the phone is nearly impossible. We've had to chase down basic information that should have been handled proactively. Once you finally get past the administrative chaos, the actual physical therapists are excellent--knowledgeable, attentive, and professional. Unfortunately, the poor service at the front desk seriously undermines the experience and creates unnecessary stress. Great PTs, but the administrative service is completely broken and needs major improvement.

The St Francis facility and staff are amazing. My dad had two stints here due to health…read morecircumstances, but fortunately the team here made it as easy as possible. The facility itself is nestled in the general neighborhood. Parking is simple as they have a large lot in the back. Upon entry, the area it bright and clean. Each room is alway clean and the building is properly staffed. In fact the staffing to resident ratio seem great. There is always someone to ask for help when necessary. Meals are complete and has a good variety. Caretaking of the patients is on schedule and the staff are friendly. The level of engagement with the patient is also great. My dad's mental state is diminished, but the stuff still finds ways to interact with him. I often visit my dad and find that he is in a group activity that ranges from bingo, karaoke, and watching movies to name a few. I want to give a shout out to our case manager, Cynthia, who is always supportive and respond quickly to questions that we may have. Also to my dads physical therapist, Dominic, who always have a friendly demeanor, understanding tone, supportive nature, and most importantly patience to try and get my dad back to baseline. We also sincerely appreciate all the care and attentiveness to all the nurses that provides care to my dad around-the-clock. I know the staff is always watching because I get a phone call every my dad falls. I highly recommend St. Francis to anyone who needs to seek out a care facility.

My dad has been receiving excellent care at St. Francis Healthcare Center. He was admitted after a…read moremajor surgery with a feeding tube. Every staff member-- the doctor, nurses, CNAs, physical therapists and office staffs, has shown genuine care and professionalism. The doctor checks on him several times a week. The nurses and CNAs are attentive and gentle. They always treat him with kindness and respect. The dietitian and kitchen staff work tother to thoughtfully adjust the meal plan to meet my dad's special needs. Physical therapists are excellent. They approach each session with patience, encouragement, and deep expertise, helping my father regain strength step by step. Most importantly, the entire staff -- from management to clinical teams -- is caring and easy to communicate with. We are truly grateful for the compassion and teamwork here. As Thanksgiving approaches, I want to thank the St. Francis team and wish you all a joyful and restful holiday!

East bay post acute health center is a wonderful place to go for rehabilitation for physical…read moreailments and recoveries from different medical treatments. The staff is spot on, and I personally got a wonderful treatment from all levels and came out of there after five months feeling really good and ready for my knee surgery , I recommend it for anyone who needs the services they go over the top to make sure that you're treated well and taken care of until the day you check out thank you everybody there, especially Borlu Rita, Emily, Angie And Christine these were my day-to-day caregivers the whole time I was there and they were the absolute best, so is the rest of the staff, so many were so good and it would take too long to name them all. I think you wholeheartedly and keep on doing the great work that you do Best regards, Richard M Bestregards.

INADEQUATE!!! Where do I begin?? My uncle had surgery on…read morehis femur bone and sent to this DUMP for rehabilitation!!! He's solely dependent on assistance at all times! **He was a patient for 11 days and was bathed ONCE!! (Shower days were Tuesday & Friday's) and was given one on **They FALSIFIED paperwork stating that someone bathed him in actuality his Physical Therapist was the one who gave him a bath. **No one came to look at his bandages to see if they were soiled, leaking or falling off for 11 days! **He's steady pressing the button for assistance to use the bathroom and no one comes!. *He's asking for help and he gets audacious response of, "that's not my job!" (By the CNA) *He's pulling the cord for assistance from an empty bed *He's wearing depends (that the family has brought him) because he doesn't trust the CNA's will come in a timely manner to assist him to the bathroom. *He'd asked the CNA to bring him a bucket with warm water & soap to wash up and the CNA's response is, "It's too late, you'll disturb your neighbors!" *** The physician assistant, NICK COLLINS IS RUDE, he absolutely has NO BEDSIDE MANNERS!! He's talks at you and not to you, he talks down to you, makes empty threats, he assumes EVERYONE is on Medical, the tone he speaks to you is very undermining. Needless to say, I'm VERY displeased Very about the series of events that has happened since my Uncle has been a patient here. My uncle broke his femur bone, so needless to say he's very dependent on staffing until he's completely rehabilitated. He's been a patient for 16 days (as of today)

3/5 Stars (Could Have Been Higher)…read more I was 40 years old when I stayed here, and by far the youngest resident. My roommate was close to 80 years old, which made for an interesting experience. Despite our age difference, I came to respect and admire him. What kept this from being a 5-star review was the food, the uncomfortable bed, the very small shared rooms, my television being much smaller and positioned much closer to the bed than my roommate's, and the nighttime noise. Some residents struggled with mental health or other conditions, and there were nights when patients would yell, making it difficult to sleep. I ended up staying for eight nights and nine days. Looking back, I believe another two or three days would have benefited my recovery, as I was still struggling with significant pain and difficulty walking when I was discharged. Although my insurance covered my stay, I felt that my Kaiser representative was too eager to move me out and didn't fully appreciate the severity of my condition. Unfortunately, that reminded me of my initial visit just days before I ended up in the emergency room, when I was only prescribed ibuprofen despite the pain I was experiencing. Some fellow patients encouraged me to appeal the discharge decision and fight to stay longer. However, I was physically exhausted, emotionally vulnerable, and simply didn't have the strength to advocate for myself at that point. In hindsight, I think a more formal discharge meeting that included me in the decision-making process would have been the better approach. Even if the outcome had been the same, I would have felt that my concerns and readiness to leave had been fully considered. That said, there were many positives. The staff, for the most part, were attentive, compassionate, and genuinely cared about the patients. I did have one negative experience with a staff member who fit every stereotype of someone who shouldn't be working in healthcare. I emailed the administrator about my concerns, and to his credit, he came to my bedside almost immediately, shook my hand, listened to me respectfully, and removed that employee from my wing. I appreciated how seriously he took my concerns. The physical therapy team was outstanding. They welcomed me from day one, even though I was hesitant to socialize because I was overwhelmed, heavily medicated, and had just been discharged from the emergency room. Their encouragement and professionalism played a huge role in my recovery. I was admitted after my back suddenly gave out to the point where I couldn't walk. At my lowest moment, I truly feared I might never walk again. Being surrounded by others who were also fighting their own battles gave me perspective and gratitude. I realized how fortunate I was to have the insurance and benefits that allowed me to recover in a facility like this. The location was also convenient, making it easy for family, friends, and coworkers to visit me during a difficult time. While there are definitely areas that need improvement, especially the food, sleeping accommodations, and room setup, the caring staff, excellent therapy team, and responsive administration made a difficult chapter in my life much more manageable.

Cna Josephine…read more Fredrick- awesome Cna Josephine Selina Melissa Regat - Superstar day Jesse I spent 2 weeks at Canyon Creek and the above CNA's. Took great care of me Natalie the Treatment Nurse was also very Thorough on treating my wounds . Mahida and Daphne were very helpful as they were the Kaiser Hospital liaisons with the Kaiser Doctors!! The Kitchen Manager was nice and Creative with the Menu and the Food !!! The kitchen staff was inconsistent on portion size! The Physical and Occupational Therapy staff was Excellent and a Wealth of Information!!! There's even Entertainment and Bingo There !!! They have an Activity Director there that was really nice!!! This Skilled Nursing Facility is a. Baller On A Budget Approved!!!

Hello Reader, I have deviated from a very important endeavor of mine that needed my attention. it…read morewas imperative that I did such a thing, because it proved to be conducive to express to the community at large of the optimum treatment that I am currently receiving here at McClure Rehab Center. However, before I continue to move forward, it is essential that I emphasize that this writer (myself) has not been the recipient of any incentives, promises, enticements nor has I been subjected or subjugated to any form of threats or any act of coercion by anyone in an effort to induce or compel me to falsify this commentary that's at hand. In all reality on the contrary, it has been very difficult for me on my own volition to try and the find the adequate words that can actually reflect and project the magnitude of the level of professional care that I have continuously and has endlessly received here. Which started from the very first day that I was admitted into this very prestigious facility when I was half dead. McClure has literally and figuratively brought me back to life from the threshold of death when I was ready to give up and succumb to the severe illness that I was afflicted with doing that period of time. However, the qualitative care and treatment that has been bestowed upon me has enabled me to be elevated from the depths of bad health and adversity, back to the paramount of excellent existence and a sound physical disposition that I once knew. (Thanks McClure for your performance.) I am upset about what some of those disgruntled individuals posted about this Rehab Center it was totally, completely and absolutely untrue, unfair and do not have any base in reality far as I am concern, I have not witness any of those unfounded accusations and fabrications that has been written about McClure. Matter of fact, if that type of sub standard treatment was the order of the day here at some point, I would have been long gone from this place many months ago, which I have been housed here for more than a year and I have cherished every minute of it indeed. So what do that tell the reader (meaning you) about this establishment? In a closing remark, keep up the good work McClure because we all here send the organization and your duty bound team of staff a firm salute which is nothing more but a symbol of our never ending heart felt respect and profound appreciation for all the things that you have done and no doubt will continue to do. Also one must not, will not and definitely shall not forget to extend a warm shout out to Andrew, Maggie and McKenzie the three most compassionate and highly competent administrators that's in the business. McClure deserve more than five stars why not give the entity the entire solar system that will the be tantamount to the organization effectiveness. Thank You For Your Attention Harold Mathews l

My mother's care here was horrible, concerns about mistreatment , missing belongings, severely…read moreunderstaffed facility. She suffered from numerous bacterial infections sores and complications which only surfaced after being in care.

I want to take a moment to recognize some of the staff at All Saints who have recently taken…read morewonderful care of my mother. During a recent decline in her respiratory condition, my mom was dealing with pneumonia that had progressively worsened. RT Raj, RT Manager Mohammed, and her RN Marvie all recognized that she did not look well and expressed concern that she needed additional medical attention. As a family member, it meant a great deal to know that the people at her bedside were paying attention to the changes in her condition and taking those changes seriously. I especially want to thank Raj, Mohammed, and Marvie for their attentiveness, professionalism, and compassion during a very difficult and stressful situation for our family. There are also many other members of the All Saints team who have recently gone above and beyond in caring for my mom, and I want to recognize them as well. RNs: Marwa, Monica, Christian, Karen, Janae RTs: Charlye, Angie, Elmer, Lake CNAs: Daisey, Hage, Stephanie, Wendy, Dayanara, Egnet, Aprily, Luze Caring for someone medically complex takes patience, attentiveness, compassion, and consistency. These individuals have shown those qualities in the way they interact with my mother and with our family. On behalf of my entire family, thank you. We notice the people who take the time to truly care for her, protect her dignity, pay attention to the small changes, and treat her like a person rather than simply a patient. We are genuinely grateful for each of you and for the care you have given my mom.

My Mother was a patient there and she got crab lice and bed sores and 3 times when we were there…read moreher call bell kept going off for about 4 hours straight no one ever came to check on her she has Lou Gehrig's disease