This place saved my life. Well, it was the first step in saving my life. It was exactly what I needed .. it was a break which I didn't have to get arrested to earn. Stayed here for 8 days. They provide a list of short-term and long-term drug treatment programs that you can call every day you're in here. Programs are more likely to have a bed ready for you if they know you're already waiting at a detox facility. I know people talk hella smack about this place, but it was a godsend. And free. They asked me if I had 50 bucks I could give them when I first showed up and when I told them I didn't , they still welcomed me in. This place was a step up from where I was staying so I guess everyone's perception is relative. If you're looking to get into a drug treatment program this is a good first step. I went in 2009 read more

My friend went here and it almost killed her. There were scary men everywhere hitting on her and nothing was done about it. They put some kind of beeper on her wrist and it woke her up all night because they came in the room constantly. The worst part was she said she would be locked in the room for hours at a time and freezing cold because of the AC with no alternative. This poor woman was detoxing and woken up every 30 minutes by a beeper on her wrist and often made to stay in a freezing cold room with no alternative. Pure hell don't go here. My husband made a formal complaint on her behalf but who knows if it helped. Oh, and the worst part is all the beds wreaked and were soaked in urine read more

I would not add any stars, however I had to. This place is the worst of the worst. No compassion for anyone. The staff is mean. Even if you are in with drawl, you have to be on the sober side for 24 hours. If there is not any space on the detox side, you then have to leave after 23 hours and come back. In my sons case, it was 11pm and pouring rain. He would have been on the street in a place he does not know, in acute with drawl. They make you stay in bed all day. They did not feed him in the 22 hours he was there. read more

I have a friend who was recently there. Yes they have a strange model of releasing people every day. I guess you find out who's serious, or you are just providing shelter for homeless. May be the latter of the two. Once inside, as was told to me first hand, is that the lights are kept off. The staff checks everyone every 15 minutes to "check the box", but there is no television, no meetings to create some synergies among the people there. It's basic prison food. Sandwich with one slice of meat and slice of cheese. The staff just hangs out and makes a lot of noise doing nothing. Nobody's cleaning the place. They almost force the lights to be off and people in bed. That's not healthy. I don't know who's in charge of the place, and it's not a fun place or situation, but with next to no effort they could improve things 1000%. These people aren't convicts, they are people SEEKING help, and being treated without respect or dignity. NOBODY would want someone they care about to be here. Shameful lack of effort. I'm glad it exists, but it needs leadership. read more

My friend called 8 places and this was the only one open with a bed. Now I know why. It is 98% men, staff and patients, it is in a bad area, random people walk around . The men and women share a room of beds which I have never heard of in any detox or rehab facility. Avoid this place unless your a man I guess read more

From here to there..... First Step Aware I'm aware I'm here cause I come from the best, guaranteed you'll catch your breath I use my left with a pen in hand I am considered a man I can make my standards this is what's outlandish Ear to eat o read more

Irresponsible staff does not inform the patient during phone calls and intake that a medication list written by the psychiatrist needs to be admitted with the patient, otherwise medications cannot be taken. Continuing to take medication is important to maintaining life. Seriously? read more

One take away one = I took a friend who finally accepted he needed help and had to change his drinking habits that affected his living. This was the merry go round bull. , Dropped off at 6p , They take him to Highland Hospital. , He sits from 6 - 12a , No one answers the phone. , Driver picks him back up. , Withdrawals in affect, back to hospital. , Detox Driver picks him back up. , But refuses to let him in. Because you have to be inebriated to be in the building. , No nurse on site. , No ahead info given to the newby. , No info how it works. This place has gone down hill. Drives up stress. Talking through windows. Get it together. read more

Is not a Detox place is a jail or a shelter . Blue plastic mattresses on the ground on concrete that hold 20 people, 3 big rooms i can call it between a jail or a shelter. 1 bath room and 1 shower for 50 people. Personnel, rude on chatting and on their cell phones. read more

Cherry Hill Detox - Rehabilitation Center Near Me - San Leandro, California

I worked here for 3 years from 2013 until 2016. I think this is a great place for people to come sober up and to fully detox. Clients are served three meals a day plus snacks. There are three nurses working here. A daytime nurse, an evening nurse, and a weekend nurse. There are also health technicians who can dispense medication and monitor vitals. The counselors here generally have personal experience with overcoming substance abuse and are full of knowledge in recovery. They are also great at locating long term treatment and housing options for clients. They also have a down to earth humanistic approach to counseling clients. This is a very good resource for Alameda county. My heart will always be with Cherry Hill for life. read more

I just was there and had to leave because I felt unsafe And no help. I had to sleep on my belongings.The staff was very rude but not all. The place is dirty And like a prison you sign up to go to...I had to take a shower to feel refreshed and the shower head was held up by a hair tie and the shower floor was full of all kinds hair and that bathroom was filthy. Most of the staff complained all day about who shouldn't be there and who should...PLEASE DONT SEND YOUR LOVED ONES HERE it's literally no help!!! I wish I could show pictures because my phone was taken upon arrival. Like I said it's like going to jail...dirty, cold, and and food they bought off the discount rack that was about to expire. Plus they couldn't provide toothpaste because they didn't have any that's and unprofessional business! read more

Cherry Hill isn't supposed to be the Hilton hotel. I took a friend here and they referred him to Newbridge Recovery in Berkeley. Cherry Hill was the first step & detoxing isn't easy for anyone. If you truly want recovery, these folks know the resources in Alameda County and case management here can help. read more

I called here today because my best friend finally admitted he needed help. The lady that answered the phone was arguably the rudest person I have ever talked to and she flat out lied. She asked my friend (I know this because I had the phone on speaker) if he had EVER had thoughts of hurting himself and my friend replied yes. She immediately said I'm stopping this conversation go to John George and get a psychiatric clearance to come here. My friend asked why and she yelled at him over the phone "because you said you were thinking of hurting yourself" to which my friend replied "that was a year ago" the woman became irate and completely unhinged and again YELLED AT HIM "that's not what you said your changing your story this isn't a game go to John George" she then hung up on him. The lady was completely unstable and this is how this place treats people seeking help and one of the lowest points in their life. .?? Wow. I have been a nurse for many years and it is my opinion this woman has absolutely NO business working here. She was extremely rude...you could tell she was angry as soon as she picked up the phone...she wasn't even willing to listen to my friend and also she lied about what she asked him. She didn't not ask if he was having suicidal thoughts she asked oh he has ever had suicidal thoughts. Very different questions. Also when I called John George and told them what she had said they informed me that they didn't give clearances to go to detox. My advice would be to stay away from this place I can already tell they would be of no help..they are run by people who have no experience or idea what they are doing and they also might cause more harm to whoever went here. Stay far away from this place...this is definitely not a real place to get help. read more

they release people from Sobering after 24 hours even late at night. you have to keep on going back and be released after 24 hours. this can continue for a few days till there is a bed available in detox. these patients are in crisis and need help. there is no help available and they are left outside in the cold. read more

Cherry Hill is very unprofessional. They gave me the run-around for 2 days. They kept telling me to call back later and then they would tell me they lost my paperwork and then I needed to talk to somebody who wasn't there. It just kept going and going. They're playing games with people's lives and it's not acceptable. They need to have people who are organized, professional, and care about people with mental illnesses. read more

I agree with the previous review! What in the world kind of detox center operates in this fashion? Calling and calling with out even the courtesy of returning a call! I am going to contact the director of this program and find out who supply's their grant money, probably Fema, and i will report their behavior to their money supplier. I am Pastor Dale from Hayward and I help people into programs but many will not open a bed without this detox unit, wonder why the addicts give up with this extremely poor, un-compassionate, unresponsive place like this! read more

More of a drop in center than anything else. This NOT a place you want yourself or a loved one to go to. "Rooms" are more like jail cells with a steel toilet and cold concrete floors. If you go you'll sit around for an hour or more before anyone will even talk to you. Women are warned to never leave their purses out of their sight. Fights, arguing, screaming and yelling. No guidance on how the program works, if there is any program at all. As a taxpayer I resent my money going to this place. Stay away. read more

cherry hill detoxification services program has a toll free telephone number 1-866-866-7496 and can be called 24 hours a day for assessment to our services, crisis support and telephone referral services. if i could give no stars i would. what a horrible program. two weeks of calling and leaving messages daily on a crisis hotline with no call back?? are you kidding me!! get your program together, this is truly pathetic. read more

This place is wreck! We had to wait out font for half an hour with my friend who did not want to go to detox at all. I did not know if he would be accepted or not. We Finally talked to a man at the door and he sent us back home to get his prescription. They admitted him finally and my friend was frantic because he was worried he would not have his Suboxon medication. Once in the the facility, they lost his prescription and his ID. They sent him to a clinic to get his Suboxon because he was having awful withdrawals. The next day they released him too early to a rehab program and he tested dirty and was refused entry and turned away from the program. I was out of town and he had nowhere to go so he is on the streets. No one has seen him since, he may be dead or who knows. He was not allowed a phone, he has no cloths, no ID (they lost it), and no meds so he will go through withdrawal and go crazy on the streets. These people are awful! Better to not get started with them. WE ARE WORSE- OFF THAN WHEN HE WENT INTO THEIR DETOX! I THINK THE PLACE SHOULD BE SHUT DOWN! read more

this is the best place ever they really try to help you and the others reviews are a damm lie, they understand that we addicts might not get it the first time... but thanks to the health techs there i think their names are emani eduardo and irving and i nurse i dont know her name but anyways i know theyll be there for me when i need them and one more thing they never refuse anyone their services :) read more