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    Labcorp

    2.2 (54 reviews)
    Closed 7:00 am - 11:00 AM, 12:00 pm - 3:00 PM
    Updated 3 months ago

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    Check in station
    Jo W.

    Went for to get a blood test done. I had booked an appointment earlier during the workweek, and thank goodness this place is open on Saturday! I booked my time slot for 8:45am, and once I came in and signed in on one of their sign-in machines, the front desk receptionist was quick to call me and get my insurance cared processed and have me pay for my appointment. Then, when I went back down to sit to wait to have my blood taken, I think I only sat for a minute before I was called by the phlebotomist to take my blood. The phlebotomist I had was really nice, and quick. I think I was only there for 5 minutes, and I was done and out the door! Since I used to be a phlebotomist myself, my one critique is that I could feel the needle in my arm during the blood draw, kind of like a dull stab if that makes sense. But at least he got the job done quickly, just two vials, and I was done. I even got to sit in the waiting room to eat my banana when I was done (I was fasting, and I wanted to eat as soon as my blood was drawn). Quick, clean, and convenient blood draw!

    One of the private rooms where I had my blood drawn.
    Asha S.

    I have been to at least 7 different Labcorps across San Francisco, Oakland, and Berkeley.. and this one is easily in the top 2 as far as comfort and courteousness of its employees. Unfortunately, the same can't be said about their efficiency. The relatively spacious waiting area offers a cooler, a hand sanitizer pump, 5 sets of 2 wall outlets, and 9 chairs with wooden armrests. The decor made me feel like I was in a scene from a movie set in suburbia, 1991.. but that's not uncommon throughout parts of the Bay Area. There were 3 people at this branch on a Wednesday morning and as at other Labcorp locations, at least 2 of them handled both the check-ins and blood draws. There are separate rooms for each patient and a restroom is also available within the Labcorp facility for collection of biological fluids or personal use. The friendly employees here will also explain in detail what's involved in your visit if you're doing something that involves more than a single blood draw like I was when I came here for the dreadful 4-draw glucose test. The glucose test requires a blood draw at timed intervals, mine were set for the following times based on my arrival: 8:46am, 9:17am (30mins after drinking the disgusting glucose drink), 9:46am, and 10:46am. My actual blood draws were at 8:46am, 9:22am, 10:02am, and 10:51am based on my phone, which uses network time. I sent myself a WhatsApp message right after each draw, since I didn't want to rely on their clocks. When I asked if I needed to wait until 11:02am for my last draw since the previous one was at 10:02am, they said that my last one was actually at 9:52 according to their computer, which apparently has a different time than all the other 3 clocks, none of which displayed the same time. (See picture) If you forget your insurance card, you'll have to pay in advance for your lab work.

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    7 months ago

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    1 year ago

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    3 years ago

    I give them a 5 star. They are friendly and quick. You get in scan your DL wait few mins to get called and that's it.

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    3 years ago

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    7 years ago

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    5 years ago

    Rude customer service. From the person upfront reception with a red hair to the nurse who does the blood draw.

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    14 years ago

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    11 years ago

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    15 years ago

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    7 years ago

    Made an appointment online and they are closed today. I am here reading a note on the door. What a waste of time!!!

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    10 years ago

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    Page 1 of 2

    Ask the Community - Labcorp

    Review Highlights - Labcorp

    We were greeted by front staff and directed me to check in using the kiosk machine.

    Mentioned in 2 reviews

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    Quest Diagnostics

    Quest Diagnostics

    2.2(51 reviews)
    0.0 mi

    Jennifer was great and her assistant I didn't get his name but he was a Latino with a half shaved…read morehead with a black pony tail he was excellent drawing blood! It was a a small waiting room and it was pretty confusing where to find this quest. Out of sheer luck I asked the pharmacy if they knew where Quest was and sure enough it was in the same building around the corner hall 111 Quest! I went with an appointment at 9:45am on a Thursday I could have been in and out but I waited to have my blood drawn laying down so I waited 10 mins for the bed since there's only one. So I was out at 10:00am! They had a very clean waiting room and excellent staff! Well done Quest so happy I went with my gut and went to my closest Quest! Please read my review and don't waste your time with negative feed! Pros Clean waiting room & patient rooms Appointment is a must in my book but there was 3 people without an appointment in line Gentle staff Cons Kinda confusing on where to go since there's no sign or directions but I'll post pictures so you won't get lost ***It's across the Starbucks and it's a huge building that says pharmacy that's the building Quest is number 111room go down the hall if you get lost ask the pharmacy

    This is by far the worst Quest Diagnostics location I have visited. I attempted to schedule an…read moreappointment but was informed they were fully booked for the next month. Since walk-ins were listed as an option, I arrived at 1:30 PM. The check-in kiosk indicated there was only one person ahead of me, which I did not mind. However, there was no staff available to assist with the check-in process. The check-in area consists of a very small, windowless room with no access to speak to an actual staff member. This made the process especially difficult for several patients--mostly older individuals--who were not familiar with the technology and were visibly confused. I found myself assisting them as if I were an employee. I waited until 3:30 PM with no update. At that point, a staff member finally came out and informed us that walk-ins are not accepted after 2:00 PM and that anyone there for a walk-in could leave. This policy was never posted or communicated, which resulted in a significant waste of time. I explained that I had arrived before 2:00 PM, but was told I could stay until 4:00 PM to see if someone did not show for their appointment--though it was "more than likely" I would not be seen. The interaction was rude and unprofessional. Clear signage, staff presence, and better communication could have prevented this situation entirely. If it were possible, I would give this location zero stars.

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    Quest Diagnostics
    Quest Diagnostics
    Quest Diagnostics

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    Labcorp - laboratorytesting - Updated May 2026

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