My Apple Computer crashed while attempting to download the High Sierra OS from the Apple store. Apparently this is a known problem when attempting to download a complex program from the internet. It's easily corrupted. I left a message with a different computer repair and never received a call back. I called Shasta Computer Repair and was immediately connected. I brought the computer in and they informed me that in many cases like this, many of your files are lost. Two days later, the computer is fixed, I have a new OS and no files were lost. Thank you so much. read more

Dropped and shattered my iPhone screen. Shasta Computer fixed it and at almost half the price of the Geeks! Thank you sooo much!

I would highly recommend Shasta Computer Repair. The staff is very professional and courteous. I took my son's Iphone to get repair our tech Luke gave us great customer service. Luke did what he could to fix his phone but it was beyond repair. I appreciate all that he did for us. He definitely went above and beyond to try and get it to working again for us. I would definitely come back to Shasta Computer Repair. Thanks for the great customer service Luke! read more

These people are amazing. They're friendly, professional, fast, and most importantly, they were able to fix my Iphone's white screen of death. My phone randomly decided to die on me while out on a hike and i hadn't been able to turn it back on for the whole night. I'm not from around here..so i kind of panicked. Didn't know where else to take it but i'm really glad i found this place. Called them around 9 in the morning and dropped it off 30 min later. They called me back around 11 to let me know what the problem was and that they were able to fix it. I was able to pick up my phone around noon. Talk about fast and efficient. I've had to replace my screen several times before but this is the place that has fixed it the best. The quality of the work done here is really amazing and after a whole night of not having a functioning phone( yup first world problems) i'm really happy to have it back in great working condition. read more

Cody and the crew are true professionals. The facility is modern and makes you feel like a valued customer. Love their small business in comparison to any corporate computer repair shop. read more

It was great working with Michael and Josh. My son loves the custom build and they were helpful, responsive and knowledgeable. Would highly recommend! read more

I recently had to deal with my Mac's hard drive crashing. After getting an estimate from a different local computer repair store over the phone I was going to try their business. However, when I arrived at that business the estimate significantly changed. I understand that this can happen when the damage is more severe, but that was not the case with my computer. I told the person at the store the same thing I had told the person on the phone and was getting a completely different estimate. I decided to do a little more research and stopped by Shasta Computer Repair and was very pleased by their professionalism and prices. Not only did they offer me a more reasonable offer on their estimate to evaluate the problems on my computer, but they were able to offer me better warranties as well. With Apple products and living in Redding, CA it is always difficult to find someone you trust to do a good job. Especially when Apple stores are much further away. If anything happens to any of my other Apple products I would not hesitate to return to Shasta Computer Repair. As with most computer repairs, my only slight dissatisfaction was the time it took to repair the computer. Shasta Computer Repair did a better job than most companies I have worked with in the past. Just remember everyone, computer repairs take time and ordering parts is not always under the control of the business. Thank you Shasta Computer Repair, I appreciate your hard work. read more

I took my Mac to be fixed at Shasta Computers. I will say I did nave a few issues at first. However Zach took my concerns seriously and went out of his way to make things right. I am now a happy customer. read more

These guys (and girl) are the real deal! They are very professional, kind, and helpful. I always feel out of my element when it comes to technology, but the employees at Shasta Computer Repair are respectful and explain everything clearly. They also give you options and help you to make the best decision for your piece of technology and your budget. I have now been 3x and have always had a pleasant experience. Thank you Shasta Computer Repair! read more

Shasta Computer Repair are life savers! They were able to save extremely important data off of a crashing hard drive and save my butt! I'll always go to them for my computer's needs. I could tell they cared and did everything they could do to help me. I am grateful for their work! read more

As a small business owner I can not re-iterate enough how life saving a good IT guy can be. Everything rides on our computers functioning properly. We recently upgraded our system, and Zach set up our networking. Oh and by the way we had spyware on one system which he just took care of. The service is above and beyond. Thanks Zach you are the Mann. read more

My wife cracked her iPhone 6 screen. Shasta Computers replaced it quick, affordably, and it looked like new. They also added a tempered glass protective cover for free for doing a Yelp check-in. Now my "go to" place for cell phone repair. read more

Who ever charges for services NOT rendered? I was recommended to this company by a Verizon employee. I was told they send a lot of business to this company. Before they even looked at my phone, I was quoted $49.00. I was asked to sign several documents and then I was asked to pay before any service was done. I admit "I was not thinking and went ahead and paid the $49 with my bank card ". Luke came out and told me my broken phone screen was not compatible with the iPhone I brought in". Now the charge goes up. I asked my money to be refunded. I had a quote from Batteries & bulbs for $89. I was then told that they do price comparison and I needed to get a quote from that company (in writing). I told them I would rather have batteries & bulbs do the work. So now it will be 7 to 10 days before my money is returned. Plus Luke had to show the elderly man how to do a refund. Lesson learned! Don't pay for services until they have been rendered read more

I am a consultant Traveling on business when my laptop wouldn't reboot after a windows 10 update. I panicked. Having morning presentations to make. I called Shasta and they took me at 4:30 PM and stuck with me until my laptop issue was resolved. The entire fix lasted 1 hour. Great team of people to resolve your PC issues. Thanks Shasta!!! read more

Thank you SCR! I own a film and photography business and one of our important hard drives broke. We took it in to Cody and he was quick to help us out. He was able to retrieve ALL of our footage and saved the day. We really appreciate this business and would recommend it in a heartbeat! read more

I had a malware issue and Dustin allowed me to bring it back because the browser was not operating at optimum performance after it was repaired. Cody pointed out some simple issues that could be the problem and then also helped me resolve a MacMail issue I was having...all without charge and with such a friendly and great attitude. I highly recommend this computer repair shop. They proactively communicate and want to resolve your issues. read more

The shop is under new ownership now, no longer Curtis from what I hear, so I can't vouch for the new ownership but I'd expect he'd have sold it to someone else who takes good care. read more

My computer updated to Windows 10 this morning and nothing worked. Nothing was in the place it used to be, my saved favorites for accepting payments were gone, important documents were missing etc. I called Shasta Computer Repair to see if they were able to take me back to Windows 7. Dustin was very professional, and walked me through how to do it myself in about 2 minutes. No pressure of "you have to bring it in", no hassle, no being treated like a computer idiot. Just great service with a positive attitude and an eagerness to help. Whatever the computer need I have in the future, I won't go anywhere else other than Shasta Computer Repair. read more

I searched all over for a place to repair my daughters MacBook and I found shasta computer repair. I went in and explained what was going on. Andrew was extremely nice and confident that he knew what was going on. I paid the diagnostic fee which was then applied to the repair. My daughters laptop works great ! They continued to update us with options available which we plan to do ! They are great! read more

Andrew and the Shasta Computer Repair team are excellent people to work with. Great customer service and very knowledgeable in the computer repair and technology industry. They also offer great deals on cell phone repair and have quick turn around times. I wouldn't go anywhere else. read more

My MacBook was having some serious issues with slowness every time I plugged in an external monitor. I was beyond frustrated with it since I use it for work. I talked the the people at Shasta Computer Repair and they had me bring in my laptop the next day. I dropped the laptop off and within a couple of hours, they had it completely fixed and back in my hands. Not only is my laptop working completely great again, but their rates were very reasonable. If I have any other issues, I'll definitely be going back to Shasta Computer Repair. read more

This place is a total scam shop. Don't be misled, half of their reviews are friends and family. Look for yourself. You will call in and get a sales pitch by a guy named Chad who poses as a technician and answers technical questions. He is not a technician. Their hourly rates are the highest in Redding at over $100 per hour. Friendly Computing in Redding's rates are $60 per hour, with great honest service. They have been around for a long time and have a great reputation. " I have no affiliation with Friendly Computing" Just did the leg work for everyone. Also Shasta will way over charge you 200-300% for parts, and recommend the cheapest brands available, while they open with we use the highest quality parts. ( This is where the lies start) don't take my word for it, take a few minutes to look the prices up yourself! They will not let you supply your own Hard drive, they want you to pay the mark up for theirs.(Red Flag #1) They will say this is because of their warranty, but manufacture warranties on most hard drives are around 5 years anyway. Solid state HD's rarely fail in the first 3-5 years, usually last 7-10 in mac, this is why manufactures supply 5 yr warranty. They will also charge you labor for installing your operating system. Realize this takes 2-3 hours to load but only takes them a few clicks of a mouse and setting it on a desk. (Anyone can do this themselves) here are instructions, its very simple. Command -R (hold down while restarting)(hold all down at same time) Install the latest mac OS that was installed on your Mac, without upgrading to a later version. Option-Command-R (hold down while restarting) Upgrade to the latest mac OS that is compatible with your Mac.** Shift-Option-Command-R (hold down while restarting) Requires mac OS Sierra 10.12.4 or late Install the mac OS that came with your Mac, or the version closest to it that is still available. Their will be an obvious tab to click to re install (name and image of OS) accept privacy policy, click on image of hard drive, and wait a few hours. You tell me if you should pay hundreds of dollars for that. Here are links to solid state HD prices for mac. Google the price and warranty of the parts they use! It will blow your mind how cheap they are. Also consider they buy them in bulk for less than half of list price. If you do go into them because of their reviews, I ask you to just do yourself a favor and compare the prices of their parts to the same parts online. It is an absolute rip off!!! You will see for your self. Kind Regards, Redding Community https://www.samsung.com/us/computing/memory-storage/solid-state-drives/ssd-850-evo-2-5-sata-iii-500gb-mz-75e500b-am/ $139 Samsung's website They will charge you over $300 and if i remember right closer to $400. 5 year manufacture warranty. (this is a great product for the price) The generic brands they offer will go for under $100 brand new for 500gb sshd, often even for around $70 if you shop around. read more

KENDRA Was amazing after calling 4 other IPhone repair stores she helped me in a short amount of time, and gave me ample amount of information on how to fix my issue free of charge. Kendra is amazing! read more

I was referred to Shasta Computer repair by a friend. I recently purchased Galaxie 10+. I was told to get a glass screen protection installed. I responded to Shasta Computer and learned the product they order was back ordered. They told me of another source by Amazon. Upon receiving the glass screen protection, I went to Shasta Computer to installed it. I am all thumbs and know my limits. Luke installed my screen protector within 5 minutes. I was very pleased with the installation and the time it took. I will refer them for computer and phone repair. read more

I called for help was told tech was on a break. Two and a half hours later I called back. I reached the tech and he said Oh yeah I received your message. I explained I had got on a site who wanted me to contact their customer service in Tel Aviv, Israel. He said I would have to bring my computer in I explained I am a previous customer and I just wanted to know how to safely exit out of site. I told him that I was told that if I needed to get a new computer to come to them. He said that they were not interested due to the age of my computer and they do not deal in selling new computers. read more

So yesterday.. My computer got wet. Not soaking but wet nonetheless. ARG. My laptop wouldn't start up! I hate it when that happens. And, unfortunately it's happened before. This time the dudes at Shasta Computer saved the day. Looked them up last night and called first thing in the am. They were able to meet my urgent needs and helped see if my computer could get saved. Score! These guys hooked it up!! They ran their water damage treatment and got it to fire back up!! Damn fast too!!! When I called I spoke to Dustin, and he was super accommodating, and thoughtfully explained all the processes they would and could try. Andrew was the technician who worked on my laptop and he called with the good news to say it had been saved. Total pleasure working with these guys.. I would go back to them in a heart beat. They also beat out my home town computer wizards for speed of repair. I hope I don't have this problem again but if I do I'll be going to Shasta. Andrew and Dustin were a great help to me. Especially Andrew, and his explaining what had been done and how I could back up my laptop now with time machine. and especially Dustin who made a special effort to try and fit me in to their schedule considering we would be leaving town again in a few days. I really like this business.. Seems like they have an excellent model... Thanks to Dustin, and Andrew.. Especially Dustin, and Andrew and Dustin and Andrew and Dustin, Dustin.. Andrew.. All around top shelf service at this place. Thanks everyone!! read more

If you want fast reliable results call this company. Let's face it we are all busy but when our computers are down we are temporarily out of business. Time is money and these guys get it. They did a great job for my company so I also had them work on my home network. Not sure about "Mac Man" on the corner who I almost ran over-- but it gets my attention.They promote "Mac" repair but my systems were window based. read more

These guys are awesome. I've taken my 2011 MacBook Pro a couple of times and got it back working better than ever. Cody is wonderful and will do his best to get your device repaired and back to you in a very timely manner. I got a call from him and picked up my laptop a couple days earlier than expected. These guys have a great work ethic and are excellent at what they do! read more

These guys are great! extremely professional. Had my iPhone screen replaced TWICE by them. Always super helpful and super knowledgable. Competitive prices and quick turnaround times! read more

This place is awesome. They always fix my screen protector. They also were able to retrieve all my photos on my computer that I thought were gone. read more

I was given the best service from a company I have had in a long time at Shasta Computer Repair. I brought in an iPad to be fixed and when things accidentally went wrong they bought me a new iPad. They also followed up with me a couple times after to make sure everything was ok. read more

My computer recently locked-up leaving me with only a blue screen. After exhausting all efforts to get it back and running I took it to Shasta Computer Repair on Bechelli. Following a quick and thorough assessment of the computer it was determined that the hard drive was bad. SCR transferred data from the old drive onto a new computer that I had purchased online. During this whole process SCR delivered timely and outstanding service and communicated in terms that I, a lay person, could understand. I highly recommend SCR to anyone experiencing problems with their computer. read more

I was so thankful to have the team at SCR ready to serve immediately when I experienced a virus and my Macbook shutting down. They restored everything quickly and had me up and running the next morning, but even better they had updated my software versions and gave me a quick training on some of the new features when I picked up my computer. I so appreciate your level of service and will refer friends and family your way. read more

This company serviced our computers at our residence. They were highly professional, knowledgeable and easy to understand! I highly recommend them. read more

After spilling vitamin C water on my mac laptop, frying the main board and loosing a five page paper due in two days, I thought I was out of luck. Hours later my father and I decided to hit up plenty of electronic and computer stores that told us I was in fact out of luck, Shasta Computer Repair was our last stop. The guys working their were very eager to here my situation and try everything they could to get my paper off the mac. Around this time my computer had been fried for over 5 hours and they were able to dry the board and take all my information off the mac and put it onto a hard drive. They were the only computer repair shop to even take the computer apart and show us what we were dealing with, water damage wise. One of the guys working there happened to have the same exact mac laptop as mine and generously offered to try and take my hard drive out and put it in his to see if my information would pop up, not knowing if it would fry his own computer. Turns out my information was able to come up, I sent my essay to myself and got the back up hard drive of all my other pictures and videos. The guys worked patiently an hour over their closing time just to get my situation taken care of. Overall, their service was excellent, they were very knowledgeable and I would definitely recommend them! read more

The owner, Andrew is very oriented to customer satisfaction.

I had a similar experience like Sue C. I took my iMac in because the fan was running on high all of the time. I was quoted a price was told it would be ready the first part of the following week, and then after not hearing from them for approx. a week I called to check on it. When I finally got someone to answer the phone they said that they would need to order a part, and it would be ready to go in another couple of days. Another two weeks go by and they say the part still hasn't arrived. I quit calling because I couldn't get anyone to return my calls. When I would drop in at their shop, I was told "Oh I've been sick all week, or we've been so busy" I would see my computer torn apart on the floor, and when I would return to take delivery of it because they would promise that it would be ready, it would be in the same spot on the floor in pieces. After about six weeks I went in to pick up the computer whether it was done or not. It was still on the floor disassembled and Zach was giving me some song and dance and that is when he shorted a hot wire to ground on my machine right in front of me and now the machine won't boot up. He said that he probably fried the power supply, but not to worry, he would order another one and wouldn't charge me for it. At this point I was very concerned that I would ever get my machine back in working order. He finally got the machine running but said that the part that he ordered did not fix the fan issue. I didn't care at this point I wanted to get my computer back before he hastened its demise further. I picked up the computer, paid him what he quoted for fixing the fan which he didn't fix and ran out the door as fast as I could before he could put another voodoo hex on it. read more