Some of the worst ribs I've eaten in a long time. Very tough. The baked beans we slumped together and very cold. All in all a very bad experience. They had our order wrong the first time, so had to reorder for the second time. By this time we had to wait a little over 30 minutes to get a take out order. This will be my last time I will eat Shane's bbq. To many other choices for good bbq. read more

I've been here a few times and this time was no different, it's a local Georgia small chain BBQ place. I came on Super Bowl Sunday and ordered a few things extra for the house. We got Chopped Chicken BBQ sandwiches, Brunswick stew, Mac and Cheese. The BBQ and the Stew was point on, but the Mac and Cheese was average and a little dry. But the service was great and I'll definitely come back. read more

Their food is consistently good. The green beans can be salty. I love their sweet potato fries, but I get them without salt. The restaurant is always clean when I'm there. The staff are sweet and accommodating. read more

Just order from Uber eats and not the restaurant fault I guess uber forgot the rest of our food. However, the food was not good at all. I had the two meat plate, rib and chicken and it was terrible. No smoke taste nor seasoned. What was edible was the mac n cheese. Sorry for the review, but just being honest. Will not order again from this restaurant. read more

the traditional bone in wings are decent sized but they don't do a lot of sauce. i ordered on the app and asked for them to be wet lemon pepper and every time im given dry. the mac n cheese .. get kraft and save the money. the fries are hit or miss. this most recent time they were perfect, two weeks ago they were cold and meh. the staff is nice. bbq is mediocre and the tenders are tiny. i miss the fast juicy tenders they had 10 years ago. read more

Great Food , Real Beef and great Kind folks that are friendly ...And a great place to work if you have high schoolers ,my daughter worked there thru highschool and they were like family to her. read more

Everything went great, food is awesome, service was phenomenal and friendly, no complaints at all/ever

Carry out - car pickup is convenient. Love the coleslaw. They do have some issues with getting orders correct, but nothing that would keep me from ordering again read more

Def not my fav. I could live without this place. I'd be content, forgot the sauce and fries. It is pretty much only out of desperation for a late night quick pick up. But I'd rather eat cold fried chicken from Publix. read more

They were only offering curbside due to Covid and it was not very satisfying. Everything was cold and flavorless. I got Mac and cheese, chicken fingers, and fries. The chicken fingers were dry. I understand some places have good and bad days but everytime I've ever been there it was a disappointment. read more

Quality has gone down hill and the size of the hot wings have suddenly gotten minuscule. Last two times I have ordered, the sauces I ordered were missing when I got home and opened it all up. Last night I opened an order and there were remnants of fries still in the box, but I didn't order fries. Made me wonder whose box it was or if they put some in there and then took them back out. read more

This company hasn't ever gotten our order wrong, staff is friendly and helpful, pricing is decent and the food is yummy and correctly cooked each time we eat here! read more

Food always great and staff I super friendly! I always enjoy going there whether eating in or take out! I love their curbside service especially ! Keep up the great work , Shane's Rib Shack!! read more

Love the peach cobbler and pulled pork! Try the Peach Sweet Tea it's amazing!! Pulled Pork Sandwich

Great food, great service. Big fan of the Shaniac Burger. The ribs are legit and you can't go wrong with the pulled pork sandwich it was featured in Clint Eastwood's movie "the Mule". They are doing pickup, just call ahead your order for a quick safe meal. read more

Super helpful and courteous staff. They even searched around for a band aid for my girl that wiped out on the sidewalk. Pretty kid friendly place with a top-notch play area. read more

Food was really good. It's a little on the pricey side depending on what you get. Whatever you do it's best to pick up the food yourself & avoid grub hub. They take too long to deliver. read more

I want to thank Lori Townsend and her catering crew led by Kim. They saved the day when our son found out about two weeks before his wedding that his caterer could not do his wedding. A quick call to Lori led to action by her, their crew, and Kim who is over the catering there. Not only did they provide delicious chicken fingers, pulled pork, potato salad, Mac n cheese, and green beans, but their service was over the top. They cleaned up the tables, bagged all the trash, served the food and drinks, boxed the leftovers, served the wedding cake and boxed it up, and even boxed meals for the newlyweds to eat later. This is something they did on their own, wasn't requested. Also, the servers were smiling and seemed to enjoy what they were doing. I had several guests comment on what a great job they did. Thank you Shane's Ola! From the mom of the groom read more

OK, so this review is not based on one visit. I live in Ola, which means there are no restaurants near me, except this and one other. I have ordered and eaten from here many times. But I won't any longer. The portion size on pickup is overwhelmingly small. I ordered sweet potato fries as a side.. there were 12. Only reason I counted was because it looked so ridiculous. The 1/2 chicken tasted like it was cooked yesterday, and also super small. Child plate size. To be clear, I'm not unrealistic on what to expect. But it was bad and has been consistently small and not worth the money. When you spend $14 for a 2 meat plate, for lunch, and it sucks this badly, it leaves me writing a yelp review, which only happens if a place is overwhelmingly good or bad. I'm not a foodie. Again this is not a one off experience, this has been the case numerous times. And I've sworn this off more than once. But now I'm done. Thanks for reading. read more

One of my favorite places to eat. I love how supportive they are of our community. The owners are very nice as well as their employees. You really can't go wrong with anything you get here; everything is delicious. Peach cobbler is to die for. Make sure you get some! read more

Jesus - the chicken salad sandwich was inedible. It was like taking a bite full of salt. the fries were burned and the Brunswick stew was clearly just leftover bbq pulled pork from days before. Just awful. read more

I stopped by with my kids tonight and ordered three meals to go and waited 45 minutes for our food. We watched the family in front of us order, eat and leave while we waited. I would say maybe they were short staffed or our order got lost, but this happened last time I was there. Disappointing because I love to support the local guys! read more

This is the best Shane's. Their food is always amazing and the staff is the best. The owner has a heart of gold and is always helping out charitable organizations and that shows that she is all about helping others. read more

It's just ok. Jim n' Nick's is the superior BBQ place. Shane's leaves the membrane on their ribs. Pretty gross to chew on. The chicken tender salad is good though. read more

I love this place! A local favorite for sure. A bit hot in the summer months as the majority of seating is outside but it's worth it! Put in some bug spray and come at dusk! The food portions are great and the pork plates are to die for! Great kids meals and they even have a place for the kids to play outside. I have had several different meals here and I absolutely love this place! Great find for us new transplants retiring here! read more

Great service from a great local chain. There are healthy choices along with southern favorites. I have yet to have a bad meal or bad service here. For those with families, they have a great fenced in area off the side with a small playground and places to eat. Excellent for letting the little ones stretch their legs. read more

The food is flavorless and dry. The sauces were somewhat good but it couldn't help now dry the food was. The only thing that was remotely tasty was the peach cobbler. read more

Let me preface by saying I love SRS. Also I live literally right across the street. In walking and sight distance. Over the years(5) the same problem has occured. The food is great but the service (take out) has been less than commendable. Often the orders are lacking one item or more or the staff makes one feel as though they are doing you a favor simply by doing their job. Normally I'm not the type to do this(especially after working in the service industry)but after several years of the same type of attitude I felt it necessary to voice my perspective. Again this is very good place to eat if you're eating in, but if you choose to order over the phone you will probably be put on hold even if there is only 2 customers in the restaurant or get home and find out the baked beans aren't there. I really hope management sees this review and does something to make this restaurant as good as it has the potential to be. read more

As a longtime fan of Shane's, my expectations are generally high. I live near the original, so I go there often. Today, I visited this, the Ola location. I had some trouble with my loyalty information, but the cashier quickly resolved it. I paid nothing for my free sandwich, which I earned in the loyalty program, but it was easily worth $10. Thank you so much to the cashier who was working today. read more

One of my favorite places to eat. I've eaten here many times. The food is always great and the service always friendly. It is often very busy at this location but never have to wait long for the food to be ready. MUCH better service here than at the one on Jonesboro Rd where you can stand there for 7 or 8 minutes being the only one in line and they don't even acknowledge you are there. read more

The service inside was really good but the food, not so much. I wished it was better but I didn't care for it. The young ladies that worked there were very polite and friendly and I love how they support our local law enforcement but I'll won't eat their food again. read more

Food is always fresh and delicious. I'm also so impressed by their support of the community! They are always overly generous and supportive! I love the barbecue and shack potato. My husband's favorite are the burgers and buff-q sandwich. My children love the wings, smoked, traditional, and boneless and the mac and cheese. Oh and the chicken salad is so good! Shanes is our go to hometown spot! read more

Good service on a to go order. Only a three because my ribs were cold. Flavor was good. Fortunately my daughter used to work there and informed me that there are precooked and were safe to eat. I have ordered ribs from the one several times. There are only well prepared half of the time. The one in Covington get their ribs right every time. read more

The best ribs! Nuff said! Folks are super friendly, plates are generous, and place is super clean! First time and definitely not the last. Thank you for the experience. Definitely going to brag about it when I get back to Hawaii! Thanks, Cameron for taking a picture of my parents and I. read more

Great place to eat, but can get hard on the pockets. The wait are sometimes very long as well. Good food though, and the sweet tea is amazing. Not to mention it is the original shack, and the memorabilia is neat to see! read more

Great place to pick up dinner for the family. Salads are fresh, BBQ is consistently good and they even make grilled cheese sandwiches for picky kids. read more

This is the second time my order has been either incorrect or incomplete at this particular location for take out. The food is great, but the service is a little lacking :( step it up guys! Also, when the other person I got food for called up there to complain, they were very rude and unwilling to do anything about the incorrect order. read more

Bbq is mediocre at best. Employees are not friendly. I would not recommend eating here, unless nothing else is open.

I love this location. They are very friendly and they make you fell as you are a part of the community. I would always recommend them to anyone. I always take my family here when they are in town read more

Thanks to Rachel T from Shane's reaching out to try to help but I don't have anyway to respond to her questions directly on her response. Hopefully Yelp can fix that so that we can respond read more