Added brisket! Very delicious and tender. Potato's was fluffy inside and the sauce made it 100…read moretimes better. Added cheese and butter! Potato is huge!

The baked potatoes are out of this world! Service is extremely friendly and ambiance is nice and…read morerelaxed. So many options and so delicious!

TLDR: pretty good, especially for Atlanta area bbq. Great onion rings. Meat+pickle+bread+sauce=good…read morebite. We came here as a large group wanting to compare to places like heirloom bbq and (perhaps unfairly) places we've had in Texas. I shared with a group of 3 people and we ordered 1 pound of brisket, 1/2 a pound of turkey, and an app of onion rings. For the brisket, we asked specifically for the fattier side when we ordered, and honestly we were pleasantly surprised. Definitely better than fox bros, and as good as heirloom. Sadly there were still some dry parts so can't just give a 5. Seasoning was pretty good, and where it was lacking the 2 bbq sauces made up for it. One was vinegar based and another was a molasses coffee sauce that I quite enjoyed. The turkey was not as juicy / tender as I've had at places in Texas, but it was still pretty good. I would recommend if you need a palate cleanser from the heavier red meats. The onion rings were surprisingly good! Shatteringly crispy and when you bite into the onion ring you don't just pull the whole onion out. One piece was overbattered but overall not too heavy. I wish they had a blue cheese dip though Our server was very nice and also filled our waters attentively. 20% tip is already included for larger parties. All in all, would come here again if I'm in the area, and they have some fantastic weekday lunch deals too.

I don't normally write reviews because I usually overlook minor issues. Mistakes happen, especially…read moreduring busy times. What matters most to me is how they're handled. A sincere apology and a willingness to make things right usually ends the conversation. Unfortunately, this experience deserves a "PLEASE BEWARE." When we arrived, we were greeted promptly, and the host seated us at a high-top table near the bar. We asked if we could move to another table, and he accommodated us without hesitation, which we appreciated. However, the new table had just been wiped down and was still soaking wet--so wet that our cloth napkins became damp from sitting on it. We had to ask someone to come dry the table before we could settle in. When it was time to order, we learned that several menu items were unavailable. Over a holiday weekend, that's understandable. What wasn't understandable was our server's response. Instead of simply apologizing, he became defensive, explaining that it was the Fourth of July, they had been busy, and one of the unavailable items was one of their staples. His tone came across as if we were inconveniencing him by asking a reasonable question. Sensing the interaction was heading in the wrong direction, I asked for his name and thanked him in an effort to ease the tension. When our food arrived, one of the side dishes was incorrect. We informed the food runner, who immediately apologized and brought the correct item. That's exactly how customer service should work--acknowledge the mistake, apologize, and fix it. No issue there. After we finished eating, our server cleared only one tray from the table, leaving the other. He then brought the check, but half of the receipt was wet. At that point, we just looked at each other. It was another example of poor attention to detail. Another employee walked by, and we asked if we paid at the register. She offered to take the payment herself, which we appreciated. By then, all we wanted to do was pay and leave. As she took the check & card for payment, she asked how everything was. We hesitated and simply said, "It was okay." She asked again and once again; We hesitated and simply said, "It was okay." She asked yet again and said that if there was a problem, she was the person to tell. Based on her tone and body language, however, it felt more confrontational than welcoming. The person paying explained our concerns: Several menu items were unavailable. One side dish came out incorrectly. The receipt was delivered soaking wet. Unfortunately, every concern was met with an excuse rather than an apology. For the unavailable menu items, we were told they had been busy and there were other things on the menu. For the incorrect side, the response was that the kitchen was busy and they could have just swapped it. For the wet receipt, we were told it could have gotten wet in the back or from the table, followed by, "Do you want us to print another one?" At no point did we receive a genuine, "I'm sorry." That's what made this experience so disappointing. Every issue by itself was minor. The problem wasn't the mistakes--it was the dismissive attitude and complete lack of accountability. Customer service isn't about never making mistakes; it's about how you respond when they happen. If you're going to encourage customers to share their concerns, be prepared to actually listen instead of becoming defensive. We could have quietly paid our bill and left. Instead, the interaction convinced me to write this review because the service felt dismissive, unapologetic, and unprofessional--especially if the person responding to our concerns was, in fact, the manager.

Service need improvement. Let me start off saying I love City Barbeque food. The problem I had at…read morethe newly open store # 10075 McDonough GA. location was this. The young man who were preparing your food had no gloves on and no hair net. When picking up your meats he did used tongs in one hand while holding and looking at his cell phone in the other hand. I don't understand why you need to look at your cell phone while preparing food. Can you at least wait until you finish your orders or go on break. Do you know how filthy your phones are. And the area where you get your condiments were also filthy with paper and sauce that had spilled all over the counter. Managers this is unaccepted I will not come to this store again. This was my first time visiting this location and it will be my last.

We ordered a dinner for five through drive thru windows. 2 meats;Smoked turkey, brisket, 2 pint…read moresize sides;Mac n cheese, green beans, five buns. $70.19. Good portion size of meats. Everything was delicious, except the brisket was dry and burned. I called the resturant. The manager on duty, Artis was very apologetic and allowed us to return it and replaced it. The brisket was freshly cooked and soon delicious. The best I've ever had actually. They also added some $5 coupons. Thank you Artis and the team there on Sunday 5/17/26. It's not my first time giving an excellent review. I recommend highly and will dine there again and again

What can I say but WOW! The decor when you walk in is cool and the theme is throughout…read more Our lovely little server Margaret was so nice and attentive. All of the food we had as very good and of course got waaaayyyy to full! Friday at lunch and it was packed but we sat right down and had drinks and apps within 7-8mins. Our food came out 5 mins later!! You have to try this location, I really don't know what you could complain about...

My Brother and Sister...Alfred n Annette were there…read moreSaturday morning , very tasty Delicious food, We Highly recommend, you try this Restaurant, Small train above, goes around on the track , while you are eating, great atmosphere .

What a pleasant surprise. Enjoyed a delicious takeout dinner at this restaurant. Tried the fried…read morecatfish and turkey wings. Sides selected were the collard/kale greens, cabbage, macaroni and cheese, and veggie rice. Everything was flavorful and very good. I look forward to trying some of the other menu items.

OMG! They serve the best collards, cabbage and Mac & cheese ever!! And the owners are so very…read morenice! We will definitely be coming back! I haven't tried everything they offer but I cannot imagine it being anything but delicious!

The new flavor IS NOT Pippins BBQ. It is not good at all. Completely ruined the Pippins experience…read more It has been my favorite for as long as it has been opened but now I won't be back. Why buy a successful restaurant and change the flavor that made them successful???? You should have just opened another BBQ spot and left Pippins to be Pippins.

WOW! So, I've had a few items here and there at peoples home barbecues. We live in Atlanta, but our…read morebest friends live in McDonough, and THEY have the pool, so we party there! Lol!! Last year, while at a cookout at our friends place, he picked up coleslaw and Brunswick stew from Pippins. Man, best coleslaw in the state for sure, and the Brunswick stew was loaded with meat, they do not skimp! Based on trying those 2 items, I knew as soon as I got the opportunity to swing by myself, that we would eat in. I got the pulled pork sandwich, coleslaw ( of course) and potato salad. My husband got a slab of ribs, and shared my sides. The food was incredibly good, the staff was friendly, and the space was super clean. I love to actually taste the "smoke" when I eat barbecue and this place didn't disappoint! All of their sides are spot on too! The Carolina sauce is incredible! Can't wait to return to try all the different items. If you want great barbecue, Dirty South REAL barbecue, try Pippins!

We've only been once a couple of years ago because we couldn't ever find it again…read more Small operation, only take out but they have a couple of picnic tables. Ribs are fantastic!!! Only open Thur, Fri and Sat. Around 10-6 Looking forward to getting down on a Saturday because we live in Douglasville.

The customer service could be better but the food was great. Called over the phone to place an…read moreorder, was asked for my cc information I provided it but was told oh I put in the wrong number honey just come in tomorrow and pick it up because I got ppl at the window trying to buy lunch. I arrived at the pick up time and was told there was no pick up Order ticket then the lady says oh I remember that, I threw the ticket out give us a few minutes it will be ready.

This is one of our go-to bbq spots! Great for take-out, delivery, or dining in…read more Large parking lot, easy ordering, plenty of space to dine in, and a bar inside as well. Every meal and side we have had from here has been great. The pork spare ribs and smoked wings are my standout meats here, they are so smoky and flavorful. The collard greens are perfectly savory and delicious, we tried the potato salad for the first time and it's my favorite I've had so far, it's not sweet at all which is my preference. Always get a peach cobbler, too. Service is about as fast as it can be given how busy they can be!

My wife, stepdaughter, son-in-law, and I stopped by Pit Boss BBQ while passing through Atlanta…read more I had the pulled chicken BBQ sandwich along with the dry rub wings. The pulled chicken sandwich was good, but unfortunately the wings were a disappointment. They lacked flavor and weren't enjoyable enough for me to finish. My wife and son-in-law both had the pulled pork and thought it was good. My stepdaughter ordered the brisket and described it as just "okay." The service was underwhelming. The staff didn't seem particularly interested in helping, and the self-serve ice machine repeatedly jammed. The dining area also could have used a little more attention to cleanliness. Overall, the food ranged from okay to good, but nothing stood out enough to make us want to come back. With so many great BBQ options around Atlanta, I'd recommend trying somewhere else.