Came here with a group of 9 to watch a game, and it was great. The food was delicious, the place is clean, the service was excellent, AND our team won. 10/10 I especially want to give kudos to Cassion for helping us out with a smile each time. With a group of 9 including some kids we were at the counter quite often. Also the Manager Marissa was great. She kept coming to our table to see if we needed anything, throughout the night. We had a great time here, and will definitely be back. read more

Great Place! Staff was alert and attentive. Food was delicious. The place was cool. Could update the arcade a bit. Definitely coming back with family and friends. read more

Cheese enchiladas and fried chicken very very salty They should taste it first before serving them to customers. I don't recommend coming here. read more

First time at this location. We walked in and immediately noticed everything looked very clean and orderly. We were greeted and helped by Angel. He started off by asking us how our day was going. He was extremely polite and made several recommendations for lunch. While we were eating a nice lady named Marisa came by our table and asked if we needed any refills or extra sauces. It turns out she was the manager of the location.We complimented her on her hospitality and the cleanliness of the dining room. The salad bar looked fresh and had plenty of toppings to choose from. If you live close by, give this location a try. We will definitely be back. read more

Just not the same. Pizza tasted like frozen quality variety. Chicken was dry. Mojo potatoes were room temp and stale. Went here for nostalgia and left $80 lighter and disapointed. Nothing was worth coming back for. read more

Merrissa was very helpful good job food was hot and fresh well seasoned I'll definitely be back

Amazing service, all the food was on point. The manager Marisa was very friendly and took the time to make sure everything was good. It's a big change from when I came 5 years ago. read more

The whole experience was amazing! My Grandson had the best birthday here without any reservations. My other Grandchild won a Jackpot on the big bass game and my 3 year old was even having a blast! Fun for the whole family. All games were operational, climate was nice and cool and the food was fresh and delicious. They even sang my kiddo happy birthday and gave him a brownie sunday.. A1 service. Clean establishment freindly staff, Marissa and her team are incredible. I definitely recommend.. read more

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You want quality food at an affordable price with excellent staff snd service? Then this is the place for you! Thank you Marisa, Rosa, Mariana and Cassian for making my mom's 87th birthday magical and memorable. The parlor was super clean and the staff was attentive and all of them had beautiful smiles and you can tell they love working together. Hat off to Marisa for leading by example. We will definitely be back!!! read more

Shakey's Pizza Parlor - Celebrate 87 with the classic pizza, chicken and mojos! Best day ever. - Pizza Near Me - Chino, California

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Thank you Marissa for your great service!!! Every time we go we get the best service!!!

We had a large party this week on Wednesday for my son's birthday. There were about 28 of us. We called in ahead to see if they could reserve some tables for us, and they were extremely helpful from the start! When we arrived, our tables were already reserved. The staff was very kind at the register and helped us select the perfect amount of food for a large party. The manager checked in on us frequently and made sure our tables stayed clean while we ate and talked. The kids had a great time in the arcade, and we were able to enjoy our time together celebrating our son! Thank you all for an enjoyable evening! read more

Exceptional Service, thank you Marissa! We will definitely be coming back again! Thanks to the Shakeys team for a wonderful night in family!

We game here from Corona for my daughters 2nd birthday . The manager marisa I believe was her name , came and sang happy birthday with a Sunday for my daughter and was very nice , checked in on us . Service was great. The young lady in the front that helped us was very pleasant smiling and helpful . We spilled a drink and she came right over to help us didn't seem annoyed and reassured us no problem at all which was great! read more

Shakey's Pizza Parlor - Chocolate Sunday - Pizza Near Me - Chino, California

We went for the bunch a lunch. The Pizza was good as always but the baked chicken was still red. They took forever to pick up our dirty plates. Idk if he was a manager but he looked Armenian but didn't bother to pick up played from our table. He waited on the pregnant employee to pretty much do everything. read more

Here we go again but this time from franchise to corporate in which I will follow up . I literally have to drive 35 minutes outside chino to go to the next shakeys in upland because of quality of food has gotten better if they decide to cook or service the buffet. I paid for buffet at 12:49 and was told at 1:20 they stopped cooking all the food. I had to begin requesting individually items even after purchasing a buffet meal and to their full knowledge ( the staff and both managers ) knew they had no food and still said no they are not cooking more . I actually had to speak up for an entire room full of strangers who looked so hungry and paid to look that way . The conversation was better amongst the employees than to actually serve . For chicken they didn't want t make literally not well prepared chicken and it's one of shakeys staple markers . So I'm sorry it stands as a buffet you guys still haven't gotten together so I recommend drive to upland on foothill to receive better service and food . read more

Shakey's Pizza Parlor - That's the friend chicken - Pizza Near Me - Chino, California

Second time here for the world cup! Service is great! Not packed! Food is great! And Marissa, and the manager and the staff have been on top of the service! Will come again! Because Mexico will win the World Cup! read more

I was in last week and I was acknowledge as soon as I walked in by an employee say hello to us and for me that's important so I appreciated that! The same girl was the cashier who took my order I asked her name it was Marisa she was very kind and courteous to us she did let us know about specials and the bunch of lunch that had still been going on until 2pm she gave us great customer service you have a great employee because of her be so nice we are looking forward to going back again soon! Thank you Marisa read more

When we got there staff took my order down as if I was paying in cash. After about 5min the manager had to cancel my order and charge me again but paying with card. When I went towards the dining room tables I immediately noticed the smell of raid, that in its self was very unpleasant. It made me question the cleanliness of the restaurant. So then the food got there but it was a wrong order! So after the staff stopped blaming each other the manager said my order would be coming soon. I also noticed that when I was using the pepper shaker it felt dirty and greasy. Let's just say for spending over $100 dollars I was not satisfied in fact it was the cleanliness that most put me off.The food was fine but they need to improve on cleaning. read more

Marissa gave amazing customer service the whole time we were there. She was super friendly, helpful, and made sure everything came out right and on time. She had a great attitude and made the experience way better. You can tell she works hard and cares about the customers. Definitely one of the best workers at Shakey's read more

Shakey's Pizza Parlor - The food, the inside, the people, the numbers for orders - Pizza Near Me - Chino, California

Great experience at Shakey's thanks to Marisa! She was friendly, helpful, and provided excellent customer service throughout our visit. Would highly recommend read more

I absolutely love Shakey's pizza, but do not get it through the app for delivery. They never give you any of the sauce you want even if you specifically request it. read more

Best in the I.E ! Marissa keep doing your thing , very nice and attentive, and Got the crew to sing happy birthday to the birthday boy which was almost better than the pizza! Definitely coming back! Also clean restrooms incase anyone wanted to know. Thank you read more

Thank you, Kyle for the amazing customer service!! Everything was absolutely delicious and completed in a timely matter. read more

Shakey's Pizza Parlor - Pizza Near Me - Chino, California

They say a compliment goes a long way, so here's to you Mario and team! It all started from the time we arrived and ordered, up until the time we left. The level of service and attentiveness were unmatched. It is very welcoming when the greeting and the smiles go along with the energy, and for that, you have a loyal customer out of me! Not to mention, it was Sunday so yes, the football games were running and the pizza, chicken, and mojos were flowing! Perfect Sunday vibes, with a Paleta to finish me off :-) Thank you Mario for the impeccable customer service!!!! read more

Shakeys Pizza is a family tradition for me---this is the spit to go!!! Today, Marissa helped us out-- there was a miscommunication with our order-- she didn't hesitate, she corrected the order with a smiled, she was Great!!!! I absolutely love this place, pizza is good, people are friendly and family oriented!!! read more

We were going to reserve a space for my son's birthday party. Basically, they were trying to have us prebook specific food packages based on the amount of people we were anticipating, instead of having the freedom to order anything from the menu. I've never heard of any pizza place doing this, unless it's a Chuck-E-Cheese or John's Incredible Pizza. Ultimately, we switched the party over to a different Shakey's location, where they were able to reserve the space and also allow us the freedom to order what suited the needs of our party. Food for thought when looking into reserving a party. read more

Just want to say that if you are bringing a last minute dinner to celebrate your kids promotion on a Friday Night. Shakeys Chino is the place to go! I brought 30+!people The mojos were thin and crispy. The 9 pizzas were crisp with great amount of cheese and sauce. They got everything done at a quick time and the two young ladies serving us (forgot their names), they served us with a big smile on their faces. I will definitely go back for more celebrations. read more

Marissa and staff have the best customer service. My first time at this location we came from Orange County and I had the best experience ever. I really recommend this location to everyone. The food was so good we did not wait too long for the food. They would come to our table several times to ask if we needed anything. read more

I grew up on Shakey's pizza and Mojo's. Bunch-a-Lunch is always a go-to for me. I wasn't disappointed. It brings back fond memories of my youth. read more

Had our team party there. Food was good. Services was great. All of the staff was excellent. Kids love the arcade.

Great experience at Shakey's Pizza Parlor in Chino! The place had a really good ambiance--clean, comfortable, and welcoming, which made it a great spot to enjoy a meal. Romeo E. provided outstanding customer service--he was super friendly, welcoming, and very helpful from start to finish. His positive attitude really stood out and made the visit even better. Big shoutout to Romeo for making our experience a great one. We'll definitely be back! read more

I have always loved Shakeys Pizza and this branch is really good as well. I just ordered a medium Pizza with pepperoni, pineapples, and mushrooms, thin crust. This is my favorite. The Pizza crust and flavor is great. The whole pizza was delicious. Parking is super easy, and the ordering process simple. $25.25 was the price fir a medium with 3 toppings. Will come back for sure read more

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Had a really good experience at Shakey's!Marisa who helped us was super friendly, attentive, and made sure we had everything we needed. She gave great customer service and had such a positive attitude the whole time. Food came out great too. Definitely appreciated how welcoming she was! read more

Marissa and staff were so attentive and made sure we had everything we needed. Would highly recommend. Will come back with my family

Buffet so delicious and fresh thanks to Lorena and her team for the great customer service

I went in yesterday with my kids, they love the mojos and the buffet was a great deal . the managers Lorena and Rosa were very nice and kept checking up on us. Will definitely be returning for my youngest daughter's birthday. read more

The Bunch A Lunch is incredible! $15.99 on the weekends from 11am - 2pm. The food is fresh and constantly being refilled. The staff is also very attentive and friendly and made the experience very comfortable and cozy. Lorena, Mari, and Manni all were very helpful for me and my party of 6! Thank you guys! And they gave us discounts for our next visit. We will be coming back for sure! read more

Ate at the AYCE buffet, food was delicious. Wish they had more pizza topping options. Customer service was great, very welcoming. Restaurant was extremely clean. Great place to take the family. read more

After a long day with our teenagers we brought them for dinner and were pleasantly greeted and helped right away. Kyle took our order and made sure we got what we needed for our hungry crew. We love Shakey's, and today was another reason why. It was the perfect ending to a hectic day. read more

Excellent service. Great place to take the fam or your kids with a bunch of their friends after ice skating. Romeo is especially nice.