I have known Dr. Shah for most of my life, and am blessed and fortunate to have him as my primary care physician. Once I left my pediatrician, and I needed a new primary care physician, I went to see Dr. Shah. Both of my parents had seen him for many years prior. They have always been extremely satisfied with the care he has provided. Dr. Shah is a truly exceptional internist who embodies the perfect balance of deep medical expertise and unwavering compassion for his patients. From the moment you walk into his office, it's clear that you are in the hands of someone who not only understands the science of medicine but also cares deeply about the well-being of those under his care. What sets Dr. Shah apart is his genuine dedication to exploring every possible avenue for treatment. He listens intently to your concerns, taking the time to thoroughly understand your symptoms and medical history before making any decisions. His approach is methodical and thoughtful, ensuring that every diagnosis is accurate and every treatment option is considered. Whether it's ordering additional tests, consulting with specialists, or exploring alternative therapies, Dr. Shah leaves no stone unturned in his quest for the best possible outcome for his patients. His knowledge is vast, and he communicates medical concepts in a clear, relatable way, ensuring you never feel overwhelmed or confused. Yet, it is his compassion that truly stands out. He treats each patient with respect and empathy, always taking the time to explain not only the what and the how but also the why of every treatment plan. Dr. Shah values the importance of making sure you are fully informed and comfortable with the path forward. Beyond his clinical expertise and experience, Dr. Shah goes above and beyond to be available for his patients. He follows up diligently, checking on his patient's progress and ensuring that any concerns are addressed promptly. It's rare to find a physician who is so dedicated to their patients' well-being, but Dr. Shah is truly a rarity in that regard. If you are searching for an internist who will prioritize your health with expertise, kindness, and absolute commitment to your care, Dr. Shah is the physician you are seeking. His dedication to his patients is not just obvious--it is truly remarkable. His office staff is very friendly and always make you feel valued and cared for as a patient. When you call into his office, you do not have to go through a phone tree of numbers to reach a live person. Within just a few rings, you get one of his office staff members who will kindly address your questions, book an appointment, or give you advice that you may be seeking. Dr. Shah always calls you back in a timely manner if you need to speak with him directly. If you come into his office for an appointment, the wait time is very reasonable. read more

To Yelp: Please consider my honest review about this great Doctor. Dr Jaykumar Shah has been my parent's doctor for many years. He is one of the 'best', most dedicated and compassionate doctors I have ever known. My mother has some age related medical conditions. She had to undergo an emergency surgery during early COVID era. There was a lot of chaos in the hospitals and the medical world because of COVID. Family was not allowed in the hospitals. My mother was very weak and frail when she came back home. She had many medical issues. Dr. Shah always made himself available in his very busy schedule to solve her complex medical problems. He would stay afterhours if the problems were not solved. He would coordinate with her nurse and the pharmacy so that her treatment was not delayed. For him the patient came first. With his correct diagnosis and quick treatment, he has saved us many long trips to the emergency room. My mother today is thriving because of his help. He saved her life. He is not just a great doctor but he is an extraordinary human being. He is not in Healthcare Business but in Healthcare Service. He only works in the medical field to 'serve' his patients. He is a role model for all new doctors entering this field. The clinic staff is very helpful and efficient. They are truly a great team. We will forever remain grateful to Dr. Shah and his team. read more

Dr Jaykumar Shah has been my parent's doctor for many years. He is one of the 'best', most dedicated and compassionate doctors I have ever known. My mother has some age related medical conditions. She had to undergo an emergency surgery during early COVID era. There was a lot of chaos in the hospitals and the medical world because of COVID. Family was not allowed in the hospitals. My mother was very weak and frail when she came back home. She had many medical issues. Dr. Shah always made himself available in his very busy schedule to solve her complex medical problems. He would stay afterhours if the problems were not solved. He would coordinate with her nurse and the pharmacy so that her treatment was not delayed. For him the patient came first. With his correct diagnosis and quick treatment, he has saved us many long trips to the emergency room. My mother today is thriving because of his help. He saved her life. He is not just a great doctor but he is an extraordinary human being. He is not in Healthcare Business but in Healthcare Service. He only works in the medical field to 'serve' his patients. He is a role model for all new doctors entering this field. The clinic staff is very helpful and efficient. They are truly a great team. We will forever remain grateful to Dr. Shah and his team. read more

Dr. Shah is truly amazing! He has been my doctor for over 20 years, my husband's for 12 years, and my parents' for the past 10 years. His staff is always friendly, welcoming, and incredibly helpful. I can't say enough good things about Dr. Shah. He is compassionate, kind, and genuinely cares about his patients. He returns calls the same day, has even called me in the evenings with lab results, and is always available when needed. On many occasions, I've been able to see him the very same day. He takes the time to really listen, and I never feel rushed during my appointments. Even more impressive, he consistently stays on schedule. Years ago, I went to see him with some concerning symptoms. He immediately sent me for MRIs, which led to a diagnosis. I am so grateful to him for acting quickly--we were able to catch it early, and I am now receiving treatment. More recently, my father was hospitalized for six weeks, and Dr. Shah visited him every single day at USC Arcadia--even on weekends. He is truly an angel. He cares deeply not only for his patients, but for their families as well. If you're looking for a doctor who truly cares about you, he's the one. read more

Dr. Jay Shah in Arcadia has been our family physician for about 30 years. We have moved out of the area but continue to see Dr. Shah on a regular basis. I can honestly say that he has saved our lives on more than one occasion. He is the ultimate professional and very personal and compassionate. My wife has had some serious health issues, including an extended stay in the local hospital. He was by her side daily and walked us through the process step by step, including a difficult diagnosis. He served as Chief of Staff at Methodist Hospital and it was quite evident that the nurses and other doctors admired him treated him with the highest level of respect. I would recommend Dr. Shah to anyone who wants a full service doctor, who is always available for consultation in his office or by phone. He always returns our calls for assistance and to review blood work. His office staff has always been caring, helpful and professional as well. It's interesting to note that the longer we go to Dr. Shah, we have learned from more and more of our friends that he is their doctor and they are happy with him as well. read more

I have been seeing Dr. Shah for several years now, and I am very satisfied with the results. He is gentle when he needs to be, but he is also honest with you when he thinks you are overreacting. He is very knowledgeable, his office is well-staffed with very nice people, and it is well-equipped to best serve the patient. As the previous reviewer said, co-pays must be cash or check only. In addition to that (though I am not allowing this to lessen my rating of him since it has never been an actual problem with me), the waiting time can often be very long. You will probably not be seen until a half hour or forty-five minutes after your actual appointment time, so leave room for that. The office is very busy, and Dr. Shah likes to make sure his patients are well taken care of. As I would like that same treatment, I do not complain when I have to wait a while to be seen. He saves the last hour every day (from 4 to 5, I believe) for walk-in appointments. You can walk-in any time, but they much prefer that you don't. They would prefer to do things on an appointment basis. read more

Dr. Shah has a mind to think as if he were the patient in need. I had terrible coughing but the doctor's office that I usually visit could not give an appointment within a week. Frustrated and out of options at the time, I asked my neighbor, a retired doctor, for help late in the evening. She referred Dr. Shah to me, and Dr. Shah agreed to see me immediately next morning. When I appreciated Dr. Shah for his immediately attention to my sickness, he told me something that I have not heard before: I make myself available to the patient when he needs me, not making the patient to wait until I am available. I was further surprised to receive phone calls from Dr. Shah in the evening to follow up with my condition. This is also something that I had not experienced before. Thank you again, Dr. Shah. read more

The people who wrote negative reviews are most likely people who always paint themselves as a "Victim". I have known Dr. Shah for 20 years or more and he is simply the Best. No nonsense from this Doctor or his Staff. They take care of Business and don't jack you around. Dr. Shah makes an additional 100 phone calls per day, every day after the normal day is done just to personally give his patients their Lab Results or return their calls to answer questions they have. This Dr. is a giver. He WILL help you. And you must remember, if you don't want to do what he asks you to do...don't waste his or your time. Everything is not on Dr. Shah. Be a good patient, do your part if you want good results. Thank you Dr. Shah. See you in November! read more

I've been very happy with Dr. Shah. He's a concerned physician (you can tell in the sound of his voice when he calls you). He's available all the time. I was in a post-surgery hospital bed, and the nurses had to call him because of a problem, at probably 3:30-4:00 am. He responded instantly, no referral to a voice-mail service. I've also been able to successfully walk in for an appointment many times. I'm familiar now with quite a lot of doctors, and Dr. Shah is unique in terms of his availability and responsiveness. I have to agree with those who say that he can appear grumpy sometimes. But I've never seen nor heard him shout at his staff. And I can usually coax a smile out of him with a cheerful mood and kind word myself. read more

Dr. Shah is what every doctor should be...an astute medical professional; a hard working doctor who TRULY cares about each of his patients. When my husband was rushed to the ER in the wee hours of the morning, Dr. Shah showed up and got everything set up, so things fell into place. Being at the helm, as he was, made my husband's stay at the hospital much more tenable. He arrived each morning early, before going to his practice, to be sure all was running smoothly. Believe me, my husband has been in the hospital many times over the years and never have we been more impressed with the care and concern by a doctor. We couldn't ask for a more qualified, intelligent, and deeply caring doctor. We are in the best hands! read more

Dr Shah has been my and my family's primary care physician for years. He is amazing. Caring, professional and attentive. Last. year he saved my husband's life and he and his colleagues brought him back to health.This year he did the same with me. He has always been there for us and always will be. We are leaving the state to semi-retire but are truly considering driving back a couple times a year to see him. He really is that important to us and our health. When you have the trust we have in our doctor, he cannot be replaced. We could never thank him enough. I don't know what nurses don't like him because the ones I have spoken to adore him and appreciate him and his patients feel. the same way. Thank you Dr.Shah. read more

Dr. Shah has been my primary care doctor for over 20 years. He is very thorough and I truly appreciate the time he takes to explain things and answer questions. I never feel rushed or like he is in a hurry. He's more concerned with my health than the time clock! The office staff are great. It's easy to get a convenient appointment and you don't have to wait weeks. He calls you promptly with test results... good or not so good! The downside... the actual office is old and dated, but for me, it's better than going to a new modern office and only getting 3 minutes with the doctor. I'd rather have a conversation with Dr. Shah and know I'm getting great care and in good health! read more

I was looking for a caring doctor whom I can depend upon to be there for me in time of need. When I saw Dr. Jay Kumar Shah's profile and photo online, I knew he was the doctor I wanted to call. When I did meet him, he was everything I had foreseen. I asked him whether or not he could be my doctor and would he be available if I need to speak to him or see him? He said, "I will always be there for you." At a recent visit I told him, "I don't know how I would have gotten through without your help in so many ways." He thoughtfully acknowledged what I had said. I told him the words came from my heart. I felt I could not thank him enough. Dr. Shah is a blessing in my life. read more

Dr Shah is one of the most compassionate doctors I have ever known. My mother, who is 90, has been under his care since suffering two strokes. He has called me daily with updates on her health and status. I do not know when he ever rests because he is at he hospital every day of the week. She is going to be moved to hospice as soon as she is stable enough and he has repeatedly told me he will not discharge her until her fever is gone and her white blood cell count is stable and not climbing. He said that he tries to care for her just like he would his own mother. A truly caring doctor and man. My mother was fortunate that he is her primary care physician. read more

My husband and I have been going to Dr Shah for over 30 years. He is compassionate, competent, and honest. He always treats us with respect--as a part of the team. He exhibits curiosity and open mindedness in his assessment of our current concerns/needs. We never feel like he rushes a diagnosis and is willing to be flexible in it. We always get a personal call back when requested as well as a call with test results. He has even called us after appointments with new thoughts he may have. Dr Shah has a very positive demeanor which makes us feel secure and cared for. I've even heard from other doctors/specialists in the area speak of his character and kindness. read more

I recommend Dr. Jay Shah in Arcadia, Ca with the highest confidence to anyone who is looking for a dedicated, attentive, and caring physician. My husband and I have been under his care now for 20 years and we admire that he has always gone out of his way, including weekends, to promptly get back to us with test results, referrals to specialist, concerns regarding potential side effects of a medication, and has always maintained a respectful light-hearted professional demeanor. He is also the primary physician for our 3 sons and my elderly mother-in-law, who he recently assisted in placing in an excellent nursing home. Thank you Dr. Shah!!!!! read more

I have been a patient of Dr. Shah's for over 10 years now, and he is excellent. He is always one call away during an emergency, and has always been there for me when I've needed him the most! He is also one of the most caring, compassionate, and attentive doctors around. I don't even live in the area anymore, but continue to choose to be treated by Dr. Shah and will always be willing to make the drive in from Los Angeles. I absolutely would recommend getting an appointment with Dr. Shah - you will be in great hands! read more

Dr. Shah has been my primary doctor for many years; although I moved from Arcadia several years ago, I still continue to go to him because I have always found him to be attentive to my concerns and complaints. It is very reassuring to have a doctor who returns my calls and who authorizes tests or referrals in a timely manner. I also appreciate his kind and efficient staff. I do not understand the few negative reviews I have read here. I recommend Dr. Shah highly, he's the best! read more

I have been a patient of Dr. Shah for many years. He is an excellent physician who is very conscientious about taking care of his patients and keeping them informed of developments in their conditions, He is there when you need him. He was very good to me when I was hospitalized and has continued to follow up ever since. He actively coordinated the care of all the specialists who worked on my care and it worked out very well. I recommend Dr. Shah to all my friends. read more