Good doctors and caring bedside manners. They may refer you to different doctors within the…read morepractice depending on specialty within cardiology.

Much like others who posted here, I found their office management is a wreck. Nobody knows…read moreanything. Thier office called me and when I picked up they hung up, so I immediately returned the call. I was listening to the phone ring for 30 minutes. Gave up. Tried again a few minutes later, 30 minutes later gave up. Tried again and after 20 minutes I got hold of a human who told me about an appointment I have been scheduled for. What if I had not persisted? They told me they don't use their patient portal because all their patients are computer illiterate. I am a programmer with 35 years of experience and I seriously doubt their clientelle are computer illiterate. Nothing is done on time ever. Communication of any sort is nearly impossible. Otherwise, their doctors are great -- some bean counter convinced them to slash their office staff to nothing. They can barely manage.

Dr Sarraf is an amazing, knowledgeable and genuinely caring cardiologist. She literally saved my…read morelife.

As a veteran lupus warrior, my life revolves around doctors, and I have to say that Guilda Sarraf…read moreis one of the most stellar doctors I have ever known-ever, for several years now. She even catches a whole lot of things that the other specialists overlook, constantly. I know how ponderous and cumbersome reading reviews can get, but please know that Dr. Sarraf is the real deal. Her knowledge is fantastic and she knows how to relate her cardiology profession to the other interdisciplinary professions, thereby helping alleviate my symptoms. Since lupus attacks everything, this is incumbent. As a most recent example, she caught something that a primary care physician did wrong. PCP said my cholesterol was 'high', but Dr Sarraf said to completely disregard the lab values because the doctor "forgot" to have me fasting before drawing the labs. Simple things like that so many professionals carelessly miss! But not Dr. Sarraf! For once, at least I know I can relax a little knowing that this doctor will take care of me, not to mention her level of professionalism. Dr. Sarraf can be away on vacation, but she will still call me back the same day, and oftentimes right away! She is exceedingly accommodating, at the very least. I recommend Dr. Sarraf with no reservation. Keep up the great work! *Important: Regarding the online presence: Thankfully Dr Sarraf is excluded from this but regarding other offices, you must beware and take heed: **Review sites and doctors corroborate together to silence the consumer even more: When doctors pay Healthgrades, Vitals, etc. for a premium subscription, or just give them money in general, bribes, etc., as usual and as one example, they allow for doctors to hide 3 or more reviews that they arbitrarily dislike. Again, this is just one unethical tactic out of many they use. As a result, I truly applaud all those consumers who muster up the courage to write a review that is both truthful and that addresses the concerns of that doctor and its facility. There is always at least some validity in the negative reviews that are getting pummeled by bribes and bots and solicitations to get more positive reviews. Telling the truth is harder than choosing the path of least resistance and 'going with the flow'. Make no mistake about it, these providers are very savvy, so do not fall for all their deceitfulness. (Again, Dr. Sarraf excluded from here). Be wise and notice the slew of positive reviews- because they are being solicited constantly during and after appointments, to write five stars and people want to be welcomed into their office and would rather not voice the truths. In summary, I recommend Dr. Sarraf with no reservation. But please scrutinize other offices. Keep up the great work!

I went to a well woman check up & ended up recommend by my doctor to go to ER USC Arcadia because…read moreof not normal EKG . I am 77 yrs old widowed live alone . My son lives on west side rushes in to see me , immediately consult friends who are doctors what to do . My daughter who lives in London happened to have business meeting in SF drove all the way to LA to check on me . I was very stressed out & worried & scared because I live by myself . The Dr David Lee showed up as my cardiologist. When I first met him , he was smiling , calm , caring & very attentive to what is happening . After all these tests are done , he told me I have no major issue in my heart . I follow through with his office in Arcadia . He is very caring about my health & how I live my lifestyle to maintain a healthy heart ! He is super caring doctor , smart , attentive & I am very blessed to be his patient . Highly recommend him !!!

Very knowledgeable to explain the theory and pleasant , very patient to speak with me.read more

There is no light way to put this: Dr. Grace saved my mom's life. While the surgeon who also…read moreperformed my mom's surgery was top tier, the original CABG procedure didn't fully initially go as planned. Dr Grace, (whom I believe primarily functions out of Arcadia Hospital, could be wrong) , came down to Huntington Hospital, last minute, to help perform an angioplasty procedure which made a huge difference in my mom's grafts to flow properly from surgery. It's scary having to make last minute medical decisions regarding your mom's well being during an all day long complex surgery, but Dr Grace helped make me feel calm and informed and took such good care of my mom. She also visited numerous times while my mom was in the post op ICU stages. In my experience, this is not a cardiologist who clocks in just to do a routine job. She went above and beyond, the extra mile, to provide a phenomenal individualized and personalized experience where we truly felt valued, seen, and cared for. Our family was treated with the highest level of compassion and integrity

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. Some of the staff also wears gloves when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with no limited capacity. They are not sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is pretty big; however, they share the lot with many other establishments, so the lot can be full very easily and quickly. If that happens, park on the street. Establishment & Staff: The establishment is very neat, clean, organized, and tidy. The staff here are very friendly, professional, knowledgeable, and polite. They accept both cash and credit cards. There is no credit card minimum.

Type of care: yearly heart condition check-up and in-office examinations prior to the visit…read more Quality of care: Not satisfied. Office experience: The staff are lovely. The assistant who scanned my heart previously was very nice and remembered my condition even after more than a year. (Also, their appointments are very sparse throughout the year.) This cardiologist seemed more interested in how I was dressed than in my heart. This, among other things, made me feel very uncomfortable. I remember her making sure that I understood her comment about my clothes, saying it twice. I felt more comfortable around her assistant, who is a male, than her. I am on Medi-Cal, but she kept recommending that I change my insurance to cover some additional and very rare examinations. As if I can do that overnight. She doesn't talk to you; she just nods and says very few words. There's no opportunity to express concerns. I have been in contact with cardiologists all my life, both for myself and for other people. Everyone has their own character, and I accept that as long as it doesn't become unacceptable conduct. I did not go to my last visit, to collect all my exams because of this. And I am procrastinating exactly because of this cardiologist.

Dr. Young is competent, knowledgeable, and kind. I have been seeing her for over 10 years and never…read morehad any issues with her office visits until recently. Unfortunately I could not give the full 5 stars due to her office staff. There is one who lacks professionalism - she complains about patients to her colleagues in the presence of the patient (thinking the patient does not understand mandarin). I found it extremely off-putting and was shocked to see this type of behavior in this setting. While performing the ECG, she continued to explain and defend her misbehavior. As for Dr. Young, she is highly recommended for any cardiac conditions you may have.

Dr Suzy Liu is such a wonderful doctor! Very kind and compassionate. She is extremely knowledgeable…read moreand we are so lucky to have met with her. All the staffs are quick and amazing. Thank you Dr Liu for taking care of your patients with such dedication. On another note, the office/clinic is amazing (clean, fresh with amazing decor!).

Dr Liu is sooo attentive to her patients. My husband recently had an ablation done by her and I can…read moregive her an A plus. She has one of the best bedside manners I've ever seen. She is thorough, patience and truly makes the patient feel at ease during a very difficult time. I've been a nurse myself for 35 years and shes one of the best I've ever met!!!

This clinic is very dear to my heart. The doctors here truly care about their patients and…read morepractice medicine with integrity. The office is very busy but since they have multiple locations, I was able to make appointments there also. The staff is friendly as well!

Wow. Just wow... Let me first say that I am a long time…read morepatient of Dr Lee (at Pasadena location), who is very professional, kind and I trust him. But, today I called the office in Pasadena to follow up on a prescription issue. So, yeah... I got annoyed when the "nurse" Ana tells me twice that when I change pharmacies I need to make sure to let them know. Well, I changed pharmacies 3 years ago, notified the office staff 2 times since then, what more do I need to do? For some reason, "nurse" Ana felt the need to repeat to me that I need to let them know when I change pharmacies to avoid issues like the one I called about today. I told her that this error was not my fault, as I had notified the staff at their office previously a few times already. I repeated this was not my fault. Well, something about that made her lose it. She was already short and rude with me to start, but at this point she yells at me (as if I was her child or something) that she did not say it was my fault and that I need to listen to her and then all I heard was "blah blah blah"... because it was taking every ounce of my energy to not yell right back at her. I asked her to not yell at me. Then in a softer tone said she wasn't yelling and that she was only trying to tell me that I need to let them know when I change pharmacies. So, now I felt like I was trapped in a bad episode of Seinfeld or something. I was upset because she yelled at ME, when THEY were the ones who made a mistake, didn't notice that I had changed pharmacies a long time ago, and they were faxing the wrong pharmacy because of their own oversight. Do you think I got an "I'm sorry"... nope. In fact, I'm pretty sure she cussed me out after we hung up the phone. Ooo she was mad! I sure hope someone at the office reads this, because someone needs to have a talk with "nurse" Ana. She either hates her job, is a miserable woman taking it out on others, or needs some anger management. Or... she may not realize that she is in a customer service role (as a nurse, no less) where I am her customer (a patient, who's blood pressure may be a little higher after being yelled at) and she needs to remain calm and empathetic in her job! Oh, and, by the way... Ana: if you ever yell at me again, I will yell at you right back next next time and let it out on you directly, rather than vent on Yelp. Good day!

This was my second visit at this location. The first one was a few years ago, and I had a pleasant…read moreexperience. I recently returned for a routine EKG. I arrived a few minutes early for my appointment and was taken in on time. I was assigned to Madeline and she was fantastic! Very friendly, genuinely nice, and a great personality that will put your mind at ease. The whole process was quick & easy and the front desk staff were also friendly & courteous. *Paid parking lot or free 2-hour street parking.

Wow I am so grateful to have found Dr Krystal Young. I was suspected to have a condition for years…read morebut every specialist I tried getting in with wasn't taking new patients or had literally years wait to get in with. I was also told by multiple doctors there was "no treatment aside from electrolytes and compression socks anyway." Boy were they wrong! I'm so glad I didn't give up, I'm nearly in tears one day into a treatment that caused immediate relief to the debilitating symptoms I've experienced for years. Dr Young was so knowledgeable and empathetic. She diagnosed me immediately and explained the condition in a way that was easy to digest. She outline various treatment options and explained what we will try next if needed. She really follows the most current treatment options and even participates in clinical trials. She was knowledgeable on my rare-ish comorbidities that exasperate my symptoms which was important to me. I feel so grateful to finally have hope and some relief with this. My only complaint, and even though it's a huge one I can't knock a star because she is so amazing and the front desk staff is really sweet, is it is an absolute nightmare trying to get through to the office. I spent over an hour between several calls and being bounced around just trying to get an email that I could send records to- they seemingly don't even have a general clinic email ?! There's also no client portal and the call volume is unhinged. Not having some other way to get questions etc to your doctor when the lines are so busy is wild. I really hope they get this sorted soon.

Dr. Choo and front staff: 5 stars The female brunette…read moreultrasound tech: -5 stars Dr. Choo is a great cardiologist. He was very thorough and made great suggestions for my father. Unfortunately, only our first visit was great. During our second visit, I was waiting for the ultrasound room with my father. I heard a loud female voice yell, "Put on your clothes!" Then I heard the angry voice again and heard the mumble of an old man. I thought, "geez, some people treat their family members like this..." And a minute later I heard a disturbing scream: "MY GOODNESS, PUT ON YOUR CLOTHES!!!" I was ready to give judgmental eyes when the door to the ultrasound room opened, but the people who walked out were an old man and our ultrasound tech, not the old man's family member. Great. I was scared for my dad at that point because he's old and weak, so I followed them in and watched the process like a hawk. She remained professional until the end when my dad had a coughing fit laying on the bed as instructed. She made a disgusting face and straight tossed a dirty towel over my dad's face, went "ughh," and returned to her paperwork. If you plan to take your elderly here, supervise the entire visit. This lady has no respect or compassion for the elderly. I don't care if you are good at your job, but if you treat elderly like that maybe you're in the wrong field. In the end, another doctor from the office saw my dad instead of Dr. Choo.

Dr. Choo is excellent. He takes the time to explain everything to you. The staff is very friendly…read moreand helpful.