They're rude! I'm trying to cancel my service and they've hung up on me three times and now telling…read moreme I'm stuck in contract. This is ridiculous! I am having hard times and this is the last thing I need to be paying for! They are rude and I will never!! I do not recommend!!

I wish I had come to yelp to look at their reviews prior to joining with Vivint. These are the…read morebiggest scam artists in the security business by far! overcharged me for cameras that I did not get installed and tried to pretend that they could not find record of the person who installed my cameras. I should have canceled when they kept rescheduling my installation date, but I kept waiting for them because I've used them in the past at my previous home in Texas. The Vivint team in Georgia is not the same! Very unresponsible and very unprofessional!

I was a very satisfied customer for 20 years. When we moved we inherited ADT so I tried them for 2…read more1/2 years and was very displeased. Finally changed to Atkins and happy to be back in the family. They truly treat you like family. All their people are service driven. Incredibly responsive and professional. I couldn't recommend them any higher!

Well, I'm shocked to read some of the other reviews. This company has been nothing but top notch!…read more I did have two small problems with components, but they came back and replaced them. The technicians are great---they show up on time and know what they're doing. My alarm works really well---any time it goes off, the station calls me within 10 seconds to see if I need help. And the office staff, they're great! Very friendly, and helpful. I did a consult with ADT, but they hit me with a hard sell situation. I told the guy I wanted to think about it, and he accused me of wasting his time. I was astonished. Granted, he drove up from Atlanta, but I told him initially this would only be a consultation. He said he drove a long way to get to my house, and he felt like it was wasted time. I excused him promptly, slammed the door in his face, and called Atkins. I'm so glad I did. They are just wonderful from installation to service. And, they really seem to care about your peace of mind and want you to be happy with your system. I couldn't be happier with my system. Highly recommended.

Isaac Hohman was very knowledgeable and explained the different aspects of the security system in a…read moreway that made sense. He didn't try to oversell me. He assessed my facility and gave me the right equipment at the right price!

Innovative and thoughtful. Appreciated the expertise. Looked for solutions that fit what I was…read moretrying to do.

We have had the door to our deck extremely difficult to lock and unlock. I was the only one who…read morecould do it, and it required a lot of strength and lifting of the door knob just right. What an emergency problem that could be if there was a fire. I called Unlockit Locksmith. They couldn't have been more helpful, and came out the very next day. Our technician Eddie was super nice, professional, and had to make quite a few adjustments, but now our door locks and unlocks perfectly! Can't recommend this company enough! Will definitely use again.

Excellent service. Jose cut and programmed a spare key for my car. He was very efficient and detail…read moreoriented. I appreciated the extra effort he put in to make sure everything worked properly.

These very nice folks came out today and installed my new 65 inch TV. They were very easy to work…read morewith actually arrived exactly on time and did a wonderful job. They took very good care of my TV, and the surrounding areas as well. The wiring looks wonderful behind the TV. I couldn't be more happy. I highly recommend their services if you need a TV or a chandelier or anything that might need to be hung.

I'm so thankful I found Matthew and Kate's business website! They're amazing and a pleasure to have…read morein my home. I really appreciate the honest feedback and knowledge they offer to every project. They're very responsive and this is my second time utilizing their services. First time it was tempered glass wall art and this time curtain rods/curtains. I will definitely be contacting them again for other projects. Thank you both so much!

SOLD MY HOUSE AND HAVE TO CONTINUE TO PAY FOR THIS SERVICE. So please make sure that you are not…read moremoving within the 5 year contract. Do you know what's gonna happen in your life for the next five years? I called and this really nice lady was able to give a monthly discount. I'm still never getting an alarm again, but it was nice she worked with me.

I was an Ackerman customer for about 8 years until my account was sold to ADT without my knowledge…read more I have been using ADT for about 2 years. In early December 2025, I noticed Ackerman Security was back in business; I said okay, let me call them to re-established home security services with them. A home appointment was scheduled, and the woman sales rep for Ackerman came to my home. We talked and reviewed the work that were needed to convert my home security services from ADT to Ackerman. We discussed the amount and monthly payments for Ackerman Security services. To establish services, I was going to finance the equipment charges to a finance partner company for Ackerman. I gave the Ackerman rep my personal information (e.g. Social Security number, address, phone numbers, and other information to establish security services.) The Ackerman rep never follow up with me. When I called her, she gave me an excuse saying it is a technical issue, management is reviewing your information, or some off the wall excuse. I got tired of waiting, and I utilized ADT security. I paid more money with ADT; however, I have a peace of mind. If Ackerman Security didn't want my business, I wish the rep would have said something; and she didn't. Very sad business practice; and I am glad that I am not returning to Ackerman as a customer.

We have had Relyco Security for years thru EMC, but it recently changed to EMC Security. We had to…read morehave some window sensors replaced and since it switched over, they did a thorough inspection of ever sensor, fire alarm and motion in the house. Craig did such a great job. He explained things and called before he came and was here on time. I was also impressed with Wade in the billing department. Super nice and helpful! A great company to deal with!!!

The pricing is okay. I used this provider for around 11 years. My issue with them is that they…read morerefused to sell me a replacement wall mount after I had cancelled my monitoring. Really disappointing behavior.

I've known Downs for 25 years. If you're looking for a professional locksmith, this is place to go…read more Experienced techs, wonderful customer service and great pricing. This company has been in business for 125 years!!! Let's all support such an amazing establishment!

beware. i donot use them anymore. my keypad quit working. so i called them to fix it. scotty came…read moreout and told me i had to put in a new keypad. of course i fell for it. all it needed were new batteries. so....just know that they will cheat you. do not use this company. GO SOMEWHERE ELSE