In the afternoon of last Sunday my laptop and tablet were suddenly locked up by hackers…read more Aaron was driving home from being away and immediately took my call. He proceeded to navigate me through several potential fixes. None worked and it was determined I was hacked and locked up by someone who "really knew what they were doing." Aaron reccommended to wipe the hard drive and start over asking to drop off the two devices at his nearby home in Indian Wells. Aaron then immediately worked on the issue for next several hours. This is Sunday evening mind you after a 6 hour drive from Phoenix. By Monday morning I had picked up my laptop and tablet and was back in business. I wouldn't ask for better more prompt and professional service than what Aaron provided me. He will be my "go to" tech guy from now on. No one else has even been in the same universe.

Aaron is the best! Very knowledgeable and was able to find the source of the problem. I would…read morehighly recommend him!

I was having issues setting up an all-in-one computer with two monitors. Best Buy told me it…read morecouldn't be done. Dennis at EggHead solved the issue and he was so kind and helpful! Thank you, Dennis!

On May 20th I had egghead software come to my home for an estimate on cameras. Unfortunately I…read morenever heard back from them. I initially contacted the company because it's run by a veteran and my son is a veteran as well. I hate to give a negative review to a veteran owned company but I think they need to hear the truth and work out their problems. I am amending my review. The owner Dennis called me immediately and apologized. He was extremely nice and very apologetic. He could not have been more forthcoming about this mistake, took full and complete responsibility of his employee's lack of response, and offered numerous times to rectify the situation. Dennis did the eight thing and this is especially important as a business owner. Thank you for reaching out.

Great service went in for data recovery and followed up with me every step of the wayread more

This past week end I clicked on a link on my computer that sent all my files to OneDrive. This…read moreresulted in my whole Outlook email account disappearing! When it became obvious I was incapable of fixing the problem, I took both my desktop and my laptop to this company. I have had a support account with them for 12 years; they have never failed me. This time was no different. They have me back up and running, with my email restored! I could not be happier with this service, plus they are such friendly people to work with. I highly recommend them. Also, you should be aware they are now Lazer IT Consults; the name change just happened.

Super efficient, Fair pricing and timely. Appreciate a quality company such as WesTech MSP!! I…read morehave used them for over 10 years!!! Good people.

My home PC crashed after ten years. My daily itinerary was thrown into chaos without what was…read morehappening. I brought the tower in later that afternoon. Victor diagnosed the issue quickly and had me running an up to date, much quicker computer after one day. A new solid state hard drive and some extra RAM thrown in and VOILA!! I never thought my Dell PC could work so good.

Brian helped a client of mine who just couldn't figure out what direction she wanted to go with her…read morePC - fix it or replace it. He takes the time to sit down and really weigh the options before helping you make an important decision like this. With lots of years of experience, it's not wonder he has so much repeat business. He's also fantastic with website creation and SEO, which is a tricky business if you don't know what you're doing. Luckily, Brian does!

This is a small one man shop offering IT/computer services…read more I contact Brian Rouzell when I was having an issue with my computer. He was very accomodating with regards to arranging a time to get my laptop. He had the problem diagnosed and repaired in under the time he had quoted. For me, that was great!!! The next time I need help with my computer, I will feel comfortable calling them again.

Johnathan at I Creative saved me from losing most of my music on my new iPhone. I turned in my old…read moreiPhone at Apple and purchased a new phone. For some reason most of my music didn't transfer. My son is a musician and I had all his recordings since 1995 and it was very important to me It was still on my computer. It seemed simple enough but none of the three escalated Apple pros, nor Best Buy nor Chat GPT was able to get my music transferred to my new phone. Finally I was able to recover everything but needed to purchase another new phone to transfer it to. Johnathan gave me a really good price on buying out my phone and at the end of the day I was very grateful and happy. I had spent so many hours working on this issue before finding I Creative

Jonathan was so helpful especially in 2020 getting ready to replace some computers. Definitely…read moregonna follow up with Jonathan.

After calling their business and being told they are able to fix basic cosmetic issues, I drove to…read morethe business to drop off my broken equipment. I found the location very hard to locate. It was unclear where to park and where the business was located. After parking and walking a long distance to the entrance, I went up the stairs of the difficult to find building only to find myself very confused by the vast number of businesses in the building. There was a large map posted on the wall of the second floor above the staircase that I found very hard to understand. I walked a short distance down each available hallway and was relieved to get some help by someone who was familiar with the building who was able to give me directions to the suite. When I got there, I was told that they could not fix it and to take it to Walmart.

Excellent service fixed my 3-D printer in five minutes…read more Very professional and courteous.

Don't bother. He cancels appointments, reschedules and then disappears. No phone call doesn't show…read moreup. Nothing.

Josh is a genius! He helped me remove a nasty virus from my…read morecomputer remotely and took the time to explain the process every step of the way. He is reasonably priced and very personable. I highly recommend his services.