HIGHLY RECOMMEND! Jason loves to tune up computers to make them run their best. He doesn't judge if…read morethe computer is old. He communicates via text, so you will know what problems he observes. He provides cost estimates for any upgrades or repairs he suggests, and the decision is always yours. There is no pressure--just information. I brought my boyfriend's laptop to Jason after it fell, damaging the DC power jack. This has happened before, and we weren't sure it could be repaired again. Jason assured me it could. He provided a very reasonable up-front estimate for the part and labor, which I gladly agreed to. Once he opened up the computer, Jason diagnosed a few other problems. He tightened the hinges, cleaned the fan and the heat sink, and applied fresh thermal paste for the CPU. When he installed the new power jack and recharged the battery, he noticed the computer was running slowly, so he asked if I would like to replace the old mechanical hard drive. Long story short--my boyfriend was thrilled to have his computer running well again. I appreciated Jason's work so much I brought him an old (over 10 years old!) MacBook to see if he could make it run faster. He transferred all my files to a new drive, replaced a broken trackpad, and changed the battery. It works like a dream now--and for a lot less $$$ than it would take to buy a new one. Jason knows his stuff! I will definitely be back with any computer repairs I need in the future.

Arrogant and Greedy. I stopped by for only less than 5 minutes of his time to just tell me my…read morelaptop is trash. Quoted me $60. Treated me like a poor person. Definitely needs to take classes in humility, compassion and customer service presentation skills just 100% wrong. He has learned nothing from his negative reviews.Rating F P.S. I am not taking this review down. You were also RUDE. I asked you for HELP and you just quoted CORPORATE speak. You were 100% uninterested unless I paid. Your body language is just AWFUL. You pretty much told me to get LOST and shut your office door in my face. Life is not all about money amigo. Help some people for free. I could pay $1000 to fix it but refused to give it to someone of your low character. Your energy is DARK man.

Super efficient, Fair pricing and timely. Appreciate a quality company such as WesTech MSP!! I…read morehave used them for over 10 years!!! Good people.

My home PC crashed after ten years. My daily itinerary was thrown into chaos without what was…read morehappening. I brought the tower in later that afternoon. Victor diagnosed the issue quickly and had me running an up to date, much quicker computer after one day. A new solid state hard drive and some extra RAM thrown in and VOILA!! I never thought my Dell PC could work so good.

This is the second time Fernando's come out to help me, he remembered the system and services that…read morehe provided from April 2023! This time he did a fabulous job again the chaos with the Spectrum modem that Spectrum text messed up and correct my connections and set up my Wi-Fi printer again! Oh, he even fixed the cable TV remote! Highly recommend him absolutely without a doubt! Thank you,

Absolutely recommend Fernando with Computer & Cell Phone repair! Phenomenal, fast, professional…read moreservice. When I first called him, I automatically got a great feeling about him just by the way he answered the phone; very polite, professional, and helpful. He genuinely listened to my concerns when I told him about the issues my laptop was having. He gave me some input and told me that it sounded like a bad hard drive. I took my laptop in for repairs; low and behold, he was correct! He ended up replacing my hard drive, but not only did he fix the initial problem- he went above and beyond by installing some extra goodies like Microsoft Office, Adobe, antivirus protection, and upgraded my RAM from 8 gb to 16 gb. All of this for an extremely reasonable price. The turnaround time for repairs was very quick and he gave me a very accurate time frame. My laptop has never ran better. Heck, it even runs better than when it was brand new! I can't say enough great things about Fernando and his services. Prior to finding him, I called a couple of computer repair places who had very long repair times, or couldn't offer me any guidance about what could be wrong with my laptop. I highly recommend Fernando. He is my official go-to IT guy from now on. Thank you for everything! -Alexis

Josh is a genius! He helped me remove a nasty virus from my…read morecomputer remotely and took the time to explain the process every step of the way. He is reasonably priced and very personable. I highly recommend his services.

Contacted Josh for a computer startup issue. Took a little longer to complete than I would have…read moreliked, however job was completed and all is well.

After calling their business and being told they are able to fix basic cosmetic issues, I drove to…read morethe business to drop off my broken equipment. I found the location very hard to locate. It was unclear where to park and where the business was located. After parking and walking a long distance to the entrance, I went up the stairs of the difficult to find building only to find myself very confused by the vast number of businesses in the building. There was a large map posted on the wall of the second floor above the staircase that I found very hard to understand. I walked a short distance down each available hallway and was relieved to get some help by someone who was familiar with the building who was able to give me directions to the suite. When I got there, I was told that they could not fix it and to take it to Walmart.

Excellent service fixed my 3-D printer in five minutes…read more Very professional and courteous.

In the afternoon of last Sunday my laptop and tablet were suddenly locked up by hackers…read more Aaron was driving home from being away and immediately took my call. He proceeded to navigate me through several potential fixes. None worked and it was determined I was hacked and locked up by someone who "really knew what they were doing." Aaron reccommended to wipe the hard drive and start over asking to drop off the two devices at his nearby home in Indian Wells. Aaron then immediately worked on the issue for next several hours. This is Sunday evening mind you after a 6 hour drive from Phoenix. By Monday morning I had picked up my laptop and tablet and was back in business. I wouldn't ask for better more prompt and professional service than what Aaron provided me. He will be my "go to" tech guy from now on. No one else has even been in the same universe.

Aaron is the best! Very knowledgeable and was able to find the source of the problem. I would…read morehighly recommend him!

Johnathan at I Creative saved me from losing most of my music on my new iPhone. I turned in my old…read moreiPhone at Apple and purchased a new phone. For some reason most of my music didn't transfer. My son is a musician and I had all his recordings since 1995 and it was very important to me It was still on my computer. It seemed simple enough but none of the three escalated Apple pros, nor Best Buy nor Chat GPT was able to get my music transferred to my new phone. Finally I was able to recover everything but needed to purchase another new phone to transfer it to. Johnathan gave me a really good price on buying out my phone and at the end of the day I was very grateful and happy. I had spent so many hours working on this issue before finding I Creative

Jonathan was so helpful especially in 2020 getting ready to replace some computers. Definitely…read moregonna follow up with Jonathan.

Looks like I am the only one that doesn't love Desert Cow Computers. I had a virus that MalWare…read morebytes couldn't fix. I checked around and noticed all the great comments from Desert Cow customers, so I called them. At first Service seemed great, they make house calls. When the tech arrived I mentioned that before the virus my PC had been getting slower and slower over the last few months. I asked him about installing more memory and He said I had plenty of memory. He noticed I had MalWare bytes, System Mechanic, and another software that was suppose to speed up the PC. He recommended I get rid of all and go with Norton. He mentioned that a solid state hard drive would make my system faster. So I agreed that he install a new drive, get rid of the viruses and all Malware and anti-virus software and Install Norton. It took 7 days to get my PC back (One of those days was a holiday, but 6 days is still a long time). After it was delivered and setup the PC started up so fast. It took just a few seconds to boot up. For a few seconds I was excited, then I was told I would have to re-install all my software. It took me a few hours every day for a week to get all my software re-installed and files moved to where they should be. The solid state drive is great for booting up my PC. It doesn't help when I am moving files, or installing new software. The problem is that my old drive was a Terabyte and it was replaced with a solid state drive that is 1/4 the size. The new drive doesn't hold all my data so most of my data is still on my old slower drive. I don't remember if the size of the drive had been discussed. I just assumed it would be replaced with a drive of the same size, or larger. If it had understood that I was getting a much smaller drive I would never have agreed to replacing it. Even after all this happened I wasn't going to write this. But a few weeks ago I called Desert Cow because I had another virus. The woman who answered told me she was working with another customer and would call me in about 30mins. It's been more than two weeks and no call. I was able to contact Norton and they fixed the problem in a few minutes.

Mark & Dominique had come to our aid before regarding my wife's laptop. This time I needed help…read morewith transferring information from an old computer to a new one. This was an urgent matter and they responded. They picked up both towers on Friday and brought them back on Monday morning. The problem was resolved and I could SEE all of my files and my contacts. WHEW!! It is scary not being plugged in if you know aht I mean.

Great service and got my iPhone charging problem resolved. Started with a quote before I arrived…read moreindicating they would do a diagnostic first and this cost would go to the repair. Took it in when they opened and within a few hours my phone was repaired. Great experience overall!!

I went to this place for the first time yesterday after having bought na used Iphone. The person…read moreinformed me that the phone is a counterfeit!!!! Who knew?? Looked perfect and checked out (battery health, IMEI verification, etc.) I am very thankful they were so helpful, even if it was ban news for me. I will be back there (with a legit iPhone!)

Terrible service, I've tried to sell my computer there for over a week now I've wasted gas coming…read moretwice to be told the owner isn't there and he "should" be back in a few hours. Everytime I call it's the same excuse and run around I would never recommend buying or selling anything here. UPDATE after two weeks of wasting my time the owner finally gave me a rude response because I took it to yelp! What a loser

John was absolutely fantastic! I called him in a total panic over an issue with my work computer,…read moreand he came over on an emergency call without hesitation. What felt like a major disaster to me turned out to be a quick and easy fix thanks to his calm, professional approach. He explained everything clearly, reassured me, and had me back up and running in no time. I'm incredibly grateful for his fast response, expertise, and genuinely friendly attitude. Truly top-tier service, highly recommended!!!! Thank you John (: