Okay so typically in not one to leave bad reviews, even if it was a horrible experience.... That being said Shabashabu is a great place to eat. Great sushi and great customer service.
Well the management there is 2 sided. One side is... Great to the people/guest/money that comes in, but HORRIBLE TO YHE WORKERS!!
Okay I've only worked there for a week. I have been in restaurants/customer service my entire working career (about 15 years or more). The manager (Peter) is a love able guy to guest, but a complete ASS to employees...
I started with Shabashabu about a week ago, and it red flagged me when I actually got the position as server. "Red flag" meaning... I went in for the interview (with Peter) and it lasted 1 min....
The interview went like this... Peter: okay so any questions? Me: umm.... Not as of now I don't think???? (Wrong answer.. I should've went in)
Peter: okay be here tomorrow at 5.
Me: really? Okay cool... See you tomorrow
Okay I'll leave the first day-week out cause it's a long story, but...
Peter is everyone's (guest) favorite... That's great! In any place of business you want someone who will bring back guests... Great man!!!
But.... Then..... If you make one error or he's in a bad mood it's hell to pay. He instantly says "do that again and I'm firing your Fucking Ass".. (Not my words but his)
So tonight, I had a guest who came in super late. I treated him like he had just got there for our dinner shift. He wanted to do Shabu (Which is where you cook your own food) okay great. Set him up, mind you it was my VERY FIRST TIME DOING SHABU because I've only been here for a week.
Well I had another server help me with settling it up etc... He orders and I treat him like a guest in my home.. Serve him and make CERTAIN he's well taken care of. Okay so... He's the absolute last guest in the place now. He's about a 3rd done with his meal, so I told him I'm going to leave you with your check for your convenience. He says "okay thanks".
So now I go back to doing my closing side work, which is mopping, wiping down tables, rolling silverware, the basics for a server job. Well I go back and he has placed his credit card on top of the check book. I say "okay thanks, I will be right back with this for you." He says "great"
Long story short (this is long already) Peter goes and says "why is he still here?" "What is he doing"
I reply and say " he was on his phone, but he's finishing up." Peter replies "oh I'm just gonna go turn the lights on." (Meaning LAST CALL)
Well Peter comes back to me and says "why does he have his check already?" I reply "well I told him for his convenience that I'd drop it off (thinking that if I wasn't around because I'd be doing my closing side work, that he would be fine and wouldn't have to look for me)
Peter then says "did he ask for his check?" I said "no I was giving it to him for convenience purposes and when I came back to check on him he had already placed his card on top of the check". Peter says "I'm going to go speak to him."
I say "okay"
Peter then comes back to me and says "don't you ever Fucking lie to me again" I say "what? I didn't lie." He says "you told me he asked for his check." I say "no I said I gave him his bill for his convenience so he wouldn't have to wait." Peter say "the guest is still fucking eating" "so what if he wanted to order something else? You're just gonna print him another check?" I said "well yes" "in my experience of serving guest, I always made CERTAIN they were fine with me dropping the check." Peter says "this is fine dining.. You've never worked fine dining?" "Do this again and you're Fucking out of here."
Okay readers I can deal with a cursing manager etc. that's fine.. Suck it up and be a big boy... But he then does and says this to me...
"I say well Peter we need some DO's and DONT's around here cause I'm new." He says "well this is fine dining, and I promise you you do this again and you're Fucking out of here." "I say well my last server jobs...." He cuts me off and says "I don't care about your McDonald jobs...." " this is FINE dining."
Immediately I had made up my mind that this isn't the right place for me. I've never worked McDonalds, but if I did I would be manager... My work exp is a plethora of great companies, some in which I WAS a manager. This was a HUGE INSULT to my face....
I've worked with difficult managers before and dealt with it, but this wasn't the case. You just insulted me....
So needless to say, this was my last night!!! I wrote a letter to him and left it on the front counter saying this
"I really appreciate the opportunity to work for this company. I really loved it here, but.... I've never in my life been so insulted. This will be my last night. Thanks for everything. Oh and Peter I've never worked at McDonalds."
Do every job with Dignity and Pride no matter
Ending... I am thankful for the difficult ppl in my life because they've shown me who I don't want to be..... read more