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Sewer Solutions

5.0 (2 reviews)
Closed • Closed

Services - Sewer Solutions

Drain installation

Excavation

Plumbing inspection

7 More Services

Plumbing installation or replacement

Plumbing repair

Septic system installation

Sewer installation

Sewer repair

Trench digging

Water pipe repair

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Reddi Services - Opened wall behind washer

Reddi Services

(92 reviews)

OK, Dear Reader, you can thank me now for NOT posting any pictures! You would have to bleach your…read morebrain if I did. Also, if you have a short attention span, I'll cut to the chase... You can stop reading right after this and hire these guys! Not only were they outstanding, but they were so much more affordable than three other companies were trying to charge me. This is the sign you were looking for. Hire them. I have a house that sat vacant for a while and became the target of squatters. As you can imagine, with no running water, UGH UGH UGH. I called around for waste removal services before my contractor, Punchlist Pros, told me that he only uses Reddi Services. He swears by them. Okay, cool. I'll call them. Jay Denney was the first tech my guy dealt with. We had to reschedule for this week to make sure the water was on so he could do his job completely. I requested him specifically because he was familiar with the house and it was pretty bad and he had already proved more than capable. My contractor was impressed with Jay's fearlessness. LOL. The day of the actual appointment, He was off. Yikes! I was in a bit of a panic, but eventually I spoke to the new tech, Trevor DePriest, who was circling back because when he first showed up the electricity wasn't properly connected. LOL! So many issues! And these guys were so patient! All I can say is Trevor is a BEAST!!! I reached out to my contractor while he was working, and he said that Trevor was Superman and that he was handling his business. When I spoke with Trevor, he actually reached out to me to let me know exactly what he did, which I think is also very cool of him. Even though my contractor said everything was good to go and there were no worries WHATSOEVER, I really appreciated understanding what had to be done and the extent of which Trevor went to make sure that the drains were all unclogged, free and clear, ready to go. I am so thankful and grateful to this team! You guys really have some dedicated badasses working for you. This was a bit of a nightmare and you guys stepped in and made it good. Thank you thank you thank you thank you thank you!

I had a main sump pump replaced about 3 weeks ago and initially thought that everything was good,…read moreand even left them a 5-star review with Google. Well with the next rain my back-up sump pump did not work. I spoke with the service manager at Reddi and he said based on the pictures he had from the replacement everything was fine and he would charge me $200-$300 to come out and figure out was wrong. After just spending $1000 for the main pump, I took it upon myself to try and figure it out. Not having much experience with plumbing, I did a bunch of research and tracked down the proper way to install a main and back-up sump pump and found out that the piping and the check valve were done incorrectly. Instead of having a single check valve for each pump before they join together and discharge to the outside of the house, they left the 9 year old check valve on the main pump (should have been replaced, but I didn't know and wasn't told), but worse they then installed a check valve further up the discharge line, which meant I had two check valves after the two pumps joined at the Y tube (which can cause issues with air trapped in the line) and none before, which is where they are supposed to go. Did I know this was an issue, no, because I'm not the expert and I was relying on them to do the job correctly. So now I have a back-up pump that when activated by itself is actually pushing the water back through the main sump pump and back into the sump and unable to push water out of the house on its own in case the power ever went out. With the check valves correctly installed the water would not be able to be pushed back through the main and would direct it to the outside of the house. Luckily the main is a .5 HP and while it is also pushing water back into the sump through the back-up, it is strong enough to still get water to the outside. I did call Reddi again to let them know what I found but they will not return my calls. I am now having to spend another $400 to have another plumber come out and correct all of the plumbing, which includes removing the incorrectly placed check valve up the discharge line and completely replacing the existing piping with new pipes and installing two new check valves (before the Y). I now know far more about sump pumps then I ever thought I would. It's a shame that this company won't stand behind their work and correct mistakes when they happen.

Sewer Solutions - plumbing - Updated May 2026

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