My bathroom tub faucet was leaking. I called a different company, and they quoted me $600 to…read morereplace the cartridge or "up tp $2000" to replace it. I called Reddi Services for another quote. They said they could come that day and arrived within a couple of hours. Zach quoted me $400 to repair and $800 to replace. It was still more than I thought it might be, but the plumbing is old, and he was here, so I agreed. He did not have the part, and he left. He came back a couple of hours later. It did not take very long to replace the part. He did not leave a mess in the bathtub, but his boots were dirty and left footprints on the floor. It wasn't a big deal to mop, and the floor needed to be scrubbed anyway, but someone else might not be okay with that. When I went to take a shower, I turned the faucet over to the "hot" side. No hot water. I noticed that as I turned it to the left, the water got warmer. I called on Saturday to ask if they could have someone come to switch it around. Still not a big deal. Stuff like this happens. The man I talked to wanted Zach to be the one to fix it. He said Zach could come Saturday evening, but that did not work for me. We settled on Sunday between 8 and 11. At 11, I got a phone call saying he could not come, and I needed to reschedule. Fine. We scheduled for Monday between 11 and 2. At 2, they called and said it would be closer to 4. It was actually almost 5. I did not meet him the first time he was there, and I wanted to introduce myself. I worked in service for a long time and know how awful people can be over simple mistakes or accidents. I didn't want him to think I complained or was angry. The bathroom is very small, and he was leaning in the shower. I was disappointed he did not look at me or really respond. In fact, I walked away feeling stupid for trying. Zach was done in a few minutes. I'd say less than 15. I thanked him, and he left. I mopped the footprints up from the floor and took a shower. It's still not right. It takes a while to get hot, then it's hard to get it to cool back down. The chrome sleeve spins around. I don't remember it being like that before, but it is old, and maybe the calcium deposits were holding it in place before. I am not calling them back to have it fixed. I will live with it until I have enough saved to have it replaced. Then, I'm going to call a local mom and pop company.

I had a main sump pump replaced about 3 weeks ago and initially thought that everything was good,…read moreand even left them a 5-star review with Google. Well with the next rain my back-up sump pump did not work. I spoke with the service manager at Reddi and he said based on the pictures he had from the replacement everything was fine and he would charge me $200-$300 to come out and figure out was wrong. After just spending $1000 for the main pump, I took it upon myself to try and figure it out. Not having much experience with plumbing, I did a bunch of research and tracked down the proper way to install a main and back-up sump pump and found out that the piping and the check valve were done incorrectly. Instead of having a single check valve for each pump before they join together and discharge to the outside of the house, they left the 9 year old check valve on the main pump (should have been replaced, but I didn't know and wasn't told), but worse they then installed a check valve further up the discharge line, which meant I had two check valves after the two pumps joined at the Y tube (which can cause issues with air trapped in the line) and none before, which is where they are supposed to go. Did I know this was an issue, no, because I'm not the expert and I was relying on them to do the job correctly. So now I have a back-up pump that when activated by itself is actually pushing the water back through the main sump pump and back into the sump and unable to push water out of the house on its own in case the power ever went out. With the check valves correctly installed the water would not be able to be pushed back through the main and would direct it to the outside of the house. Luckily the main is a .5 HP and while it is also pushing water back into the sump through the back-up, it is strong enough to still get water to the outside. I did call Reddi again to let them know what I found but they will not return my calls. I am now having to spend another $400 to have another plumber come out and correct all of the plumbing, which includes removing the incorrectly placed check valve up the discharge line and completely replacing the existing piping with new pipes and installing two new check valves (before the Y). I now know far more about sump pumps then I ever thought I would. It's a shame that this company won't stand behind their work and correct mistakes when they happen.

Great people and service. Top notch handling septic tank cleaning. Good rates and prompt service.read more

From the owner: Pump Septic tanks, Holding tanks, and Grease trapsread more

BEWARE! If I could give this company ZERO stars I would. They did a horrendous job grading our…read moreyard, and placed way too much dirt so our fence is bowing and now needs to be replaced - fence companies are concerned with replacing our fence because this company just piled dirt up and the ground is so uneven. When this was brought to their attention, I was told they couldn't safely get their machine beside the fence so the dirt would have to settle naturally. Guess that, three years later and it has not. And this was only told to us after complaining about the appalling job. They sodded our yard and placed straw which they failed to secure so it blew all over the place including our neighbors yard and our driveway. Since they are a drain company we expected expertise with drains in our yard. Instead they just cut the drains and left them up against our fence which eventually flooded our neighbors yard. We had to have a reputable company come out and reset the drains so we weren't flooding our neighbors yard. Also, as a drain company, you should know that drains need to be placed four feet from the neighbors yard (learned that from the reputable company that fixed the drain issues). When we asked for them to come fix their unacceptable work, they refused without charging additional money. I wrote a negative review on Google and they requested I take down the review - in exchange they offered to seed our yard instead of fixing their mistakes. BUT they placed so much cheap seed when they originally sodded our yard that we've been dealing with weeds for over three years now - paying companies to try and fix their mess and we still have weeds. Their abysmal work is an atrocious gift that keeps on giving. We had to spend additional money to fix the drains and now we may have to spend additional money to regrade our yard (which is what we paid them to do). Every year their deplorable work just causes us more money and headaches! I've reached out, asking for a partial refund to meet them half way and I was ignored. Beware!

Excellent. Pricing was fair and was as quoted. You could tell customer satisfaction was a…read morepriority. Installed a French drain by the side of my house.

These guys came out to pump my septic about two years ago when I was unable to get my regular guy…read more . Did a good job as far I I can tell. Was a little on the expensive side.

Great people and service. Quick, professional septic service with clear communication, quality…read morework, and fair pricing. On time, thorough, and no surprises. Highly recommend.

I expected a sizable bill to replace an outdoor faucet; the basement is finished. Instead, Dwayne…read morethought he could fix it. Instead of $700+, the bill was $150! Will definitely call them the next time.

I had been out of town for a couple of weeks in January and upon returning home we discovered that…read morethe pipes to the sink in the laundry room had frozen and burst. Crosby Plumbing was very helpful with getting expedited assistance to the house for the needed repairs. They were very considerate of our situation. The repair was completed as promised and we were back in working order with no mess left behind by the employees. I feel they are a great choice for plumbing work and would definitely call them again .

Still a good company. One of their technicians came out to clear a kitchen drain, provided what…read morethey call a "standard warranty". I'd call it a pretty good warranty because the drain on one side detached a couple of weeks later, don't know if related to the earlier work or not, but the repair (including parts) was done at no cost to me. Good business--that's the way to keep customers!

We arrived at our KC condo at 5 pm to find a serious drain backup in our hall shower. The…read morebuilding's maintenance man said his auger would not be adequate to clean the drain, and finding a plumber in the evening might be difficult. He tried two other firms that have plumbers. One did not answer the phone. The other said there could be a long wait. Then he called A-1, and we were told they could have someone at our condo within 20 minutes. I could not have been happier. A plumber arrived on time with an auger that was able to reach and remove the clog 10 feet down in the drain. In the future, if I again need someone to clean a drain, I will know to call A-1.

They were able to schedule me right away. I have always used Rose. They have changed hands but the…read moreservice and quality is the same.

Amazing service from Rose Septic! Andrea in the office was so knowledgeable and the technicians…read moresent out were equally knowledgeable! They even told us how we could fix the pump ourselves- saving us money! Will definitely use them again! B