Trish was amazing! She handled my daughter prom dress with love and was able to do all the…read morealterations my daughter asked for. My daughter was so happy! She took in the chest area, added the bow and gave her a wrist strap to pick up her train when dancing!

We are so happy that we chose Trish to help with altering our bridesmaid dresses for our wedding in…read moreApril 2026. She was simply amazing! What she underwent to ensure the bridesmaid dresses were perfect for each lady was beyond impressive. Not only were the dresses perfectly altered, but she did so in the time constraints we had. She was always willing to go the extra mile and do whatever it took to make each lady look stunning. I would highly recommend Trish for any alterations needed or any project for that matter!! Thank you Trish!!

I love this place. Alterations is fast with great service. My alterations are always done…read moreperfectly.

the dog there is cute but I just got really negative vibes from the guy that works there and felt…read morealtogether ignored and dismissed when I went in for a minor alteration. I thought maybe it was just me but my girlfriend went in to pick up my order for me and felt equally negative feelings from likely the same individual. My order was done on time but it was honestly just a very unpleasant visit where I don't think I'll be going in again

I needed to get a couple of dress shirts altered and also brought in a sports jersey. The service,…read morecraftsmanship, price and turnaround times are great! I'm actually going to bring a few expensive t-shirts to them to shorten as well as a few suits that I own that need adjustments. I brought an expensive genuine Adidas NHL Sharks Jersey to get the sleeves shortened. Maria has the equipment to do this FLAWLESSLY. I honestly couldn't tell the difference between the old cuffs and the altered ones, the stitching looked identical. The cost? I think it was way too cheap so I won't post it, but for altering a $200+ jersey, the work is incredible and I'll be buying more jerseys to be fitted. Two dress shirts were way too big for me, because I have to buy for collar size. Maria doesn't speak English well so Fred was interpreting. I put them on and she sized them up... after receiving them, I couldn't tell that they had been tailored and they fit fantastic! I've had numerous tailors over the years, most of them were 'acceptable'. I've never had this level of service and quality. They're so good I want to bring them more business, and I will. I'm glad I called here first, I can't think of going anywhere else!

I highly recommend getting your alterations at Old Threads to New. I had a hard time finding a…read moreplace that was open in the evenings in the area, but Maria and Fred are very accommodating of your schedule. I had a bridesmaids dress Maria altered and it was many sizes too big after losing some weight. Her and Fred were very professional and easy to work with. Fair price, quick turn around and she did an amazing job on my dress. Will have to post photos of the event day in the dress in a few weeks! :)

I have been to several other alteration shops throughout washoe county. I am very picky/ precise. I…read moreknow exactly what I want and how I want the cuts and angles to lay and make no mistake ladies in gentle me this shop is the very best in town, period. Do you make an occasional mistake? Yes. Do I? Yes. Does business take longer every now and then, yes. And you know what that's okay. I don't wanna lie and say i've tried every single tailor and alteration place in town, but I have been to the majority of them and I am constantly looking and listening to who does the best work and reviewing their work from other people, and I am telling you this is the bet place in Washoe County to have any clothes altered, hemmed, worked on. What I love about this business is they make it right. I have been here more than twenty times, I'm me, and I keep going back because their work is impressive. That Good. Not only that they're honest transparent, they will call you back, and honestly, we're talking about getting your clothes altered it costs what it costs, it is not all cheap. We all know that. But you would think their prices would be right at the top, which would reflect the excellent work they do, but their prices are not at all the highest in town or even close. I love the work they do, been going here for years, and I love that they all actually listen to me when I am talking and do everything how I want it done.

My first negative review…read more This is the first negative review I've ever written because I know reviews affect someone's livelihood. However, my experience as a customer also matters. This was the third time my alterations were not ready on the promised date. When I came to pick them up, my claim ticket showed one pickup date while her records apparently showed another. Rather than acknowledging the inconvenience or taking any responsibility, she immediately became defensive and focused on why the mistake wasn't hers. When I returned to pick up my completed alterations, I made a genuine effort to put the situation behind us. Instead, she remained dismissive. I asked, "Are we okay?" She waved me off and told me that next time I should find someone else. Mistakes happen. Repeated mistakes can also happen. What matters is how a business treats its customers when things go wrong. After three missed pickup dates, what I'll remember most is not the tailoring, but the defensiveness, the lack of accountability, and being told to take my business elsewhere.

Colleen knows what she is doing! My wedding dress was absolutely perfect! Great price for the…read morebeautiful work she did!

I'm posting this review because I've had a really hard time finding a seamstress that specializes…read morein wedding and bridal alterations in the Reno area, and none of my friends in Reno knew of any either... especially one that could take my zip-back dress and make it a corset back dress on short notice. If you are in a pinch, she is a life-saver!! David's Bridal wanted $200 and 8-12 weeks to make my dress a corset back. Colleen charges, depending on the dress and the beading, about $60 and takes a week, depending on how busy she is, to do this specific job - to give you an idea of her prices. Very reasonable. Since she works out of her house and has no overhead costs, she can have cheaper prices. In my case, she talked me out of it by showing me how it would bunch in certain areas if it were laced up and showed me a dress she had just altered in the same way that had thick fabric and looked great with that kind of alteration... And I see that she is right and it would have been a mistake for David's to make such an alteration, not that their seamstress mentioned it. Instead, she sewed on some straps that I can chose to use or tuck in ($10) and took in some fabric at the seems on both sides ($40). Very affordable. She works out of a wing of her house that is dedicated to sewing... Very cute. She even had a platform built in with mirrors just like in bridal shops. She can modify all kinds of formal dresses and clothes, but she said she'll even hem your jeans if needed. Oh, and she'll steam your dress for you so that it isn't wrinkly. I really liked her and trusted her to work on my dress from the start. She is a semi-retired lady who is super down-to-earth. She can even take a dress and help it meet Mormon/LDS wedding standards by helping cover up shoulders.... which I can imagine is tough to ask for at David's Bridal.

Amazing service very inexpensive and amazing team! Felt very clean and a good environment for…read moreworkers!

My husband has trusted this cleaners with his suits & clothing for over 25 years, & I've personally…read morebeen a customer for the past 8 years. Unfortunately, our recent experience was extremely disappointing & honestly shocking. I brought in a brand-new dress months ago for cleaning. When I recently took it out of the plastic wrapping to wear for the first time, I discovered a large stain that was not there before. I had never worn the dress prior to that moment. When I first called, there was no answer. Carmen later called me back, but after listening to my concern for less than a minute, she interrupted to say she was not working that day, that she was busy, & that she would call me back later. That call never came. On April 20, 2026 at approximately 11:55 AM, my husband & I called her back & had her on a three-way call. As my husband calmly tried to ask why she never followed up or addressed the issue, she immediately became defensive. Without attempting to resolve anything, she abruptly decided that she would no longer accept us as customers after all these years of our loyalty to her business. What makes this even more disappointing is that this isn't the first concerning interaction. On a recent visit, she told my husband that many of his suits were "too old" & that she would no longer clean or press them. We respected her concerns & handled that conversation calmly & maturely. My husband even agreed to replace older suits & continue bringing in newer items. However, when we raised a valid concern about a stain on a brand-new dress, an item that had been left in her possession for months & only returned when the last time my husband & I picked up his clothes she informed him to take it home, we were met with defensiveness & dismissal instead of professionalism. A good business is built on accountability, communication, & respect for its customers. Long-term, loyal clients should not be dismissed out of frustration or sensitivity when raising a legitimate concern. Instead of resolving the issue, the owner chose to react emotionally, refuse responsibility, & end a 25+ year customer relationship. It is also worth noting that services are priced at a premium, yet customers are often pushed toward full dry cleaning rather than simple pressing, increasing the cost significantly. In this case, we paid a high price for a service that resulted in damage & no accountability. As an observation, over the many years we have been customers, there have been no noticeable upgrades to equipment or delivery vehicles. We were also informed that another location had closed. Customers can draw their own conclusions from that regarding how the business has been managed over time. Based on this experience, I cannot recommend this cleaners. If I could I would not even place one star

I had the absolute best experience at Swoon…read more From the moment I walked in, everything felt so welcoming and thoughtfully curated. Gina helped me during my appointment and she was incredible! She was super patient, kind, and genuinely invested in helping me find the perfect dress. They completely nailed my inspiration board and my vision while still guiding me in a way that felt natural and stress-free. At no point did I feel pressured, which made the whole experience even more special and enjoyable. Saying yes to my dress felt easy and exciting thanks to Gina and the entire Swoon Bridal team. Truly a 10/10 experience--I couldn't recommend them more!

I went with my sister to Swoon to find her perfect wedding dress, and we were very impressed with…read morethe service. Gina assisted us while my sister tried on different dresses. She worked within our budget and offered suggestions based on my sister's desired style. My sister ended up finding a lovely gown. She was so happy with the whole process. The store itself is trendy, neat, and modern. The aesthetic is very clean and sparkly. We loved the selection of dresses. They have a lot to choose from. If you want to book and appointment, there is a $50 charge, but if you end up buying a dress, they waive the fee.

Lady Luck sure gave me some luck!…read more When my online wedding dress didn't go as planned, I found myself less than a week away from my wedding and still needing a dress. Lady Luck truly came to the rescue. From the moment I walked in, the team was incredibly accommodating. They immediately pulled dresses in my size and price range and genuinely worked with me to find something I felt beautiful in. Trinity was especially amazing. I was shopping by myself and going back and forth between dresses, and her warmth, patience, and reassurance made me feel like a valued bride instead of someone rushing to make a last-minute decision. Although I didn't get the traditional "say yes to the dress" experience surrounded by my bridal party, the team at Lady Luck still made the moment feel special. They celebrated with me, brought out champagne, and gave me all those bridal emotions I thought I had missed out on. What stood out most was how much they genuinely cared. They even checked back in with me afterward to see how I was doing. During what could have been an incredibly stressful few days before my wedding, they added a little extra magic to the experience. I'm so grateful to Trinity and the entire Lady Luck team for coming through when I needed them most. I'll happily recommend them to any future brides in my family and friend group!

My experience at Lady Luck was a dream! I was very nervous to go wedding dress shopping and put it…read moreoff for soooo long - I wish I had known how wonderful working with Britney would be! She was attentive, knowledgeable, and professional but personable. She got my "vibe" right away and helped bring my vision to life, even when I had trouble articulating what exactly I wanted. Britney was able to curate a bridal look that is perfect for me. I was a walk-in (no appointment) with roughly three months until my wedding, and I left the shop having purchased a beautiful gown that I feel so confident in. I also got excellent recommendations for a seamstress that I am so excited to start alterations with! The gown prices at their store are affordable, with nearly all of them being 2k or under, which was a bonus as well. I am so grateful to Lady Luck and to Britney! I wish all brides could have the overwhelmingly positive experience I did