Very kind and paid careful attention what I inquired about regarding the repair to my bag.read more

I tried two other places to replace a zipper pull on a vintage Louis Vuitton Speedy. Both said…read morethey could not attach the leather with the LV brass insignias, in a last ditch effort I tried JG on Watson and Jose was able to install a perfectly matched zipper pull and the leather as well. Jose is a master artisan! I'm very grateful. The bag is fully restored to its original beauty! Thank you so very much! Lori H.

I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

No frills, cash only, and a tiny storefront next to a vape shop, but it's the only place I'll take…read moremy good shoes for new heels. He does a great job at a reasonable price with nice little extras like polishing or filling in scrapes on the heels.

Been a long standing customer with Gina so I trusted her to alter my daughter's prom dress. My…read moredaughter arrived and was asked to try on to alter length and Gina body shamed my 18 year old by telling her she was a big girl and it wasn't the right dress for her. Told her repeatedly she was too fat for the dress and had my daughter in tears. I called Gina who lied about body shaming my daughter but did tell me she didn't think it was the right dress for her body. My daughter returned an hour later and we video recorded the interaction with proof that she was body shaming my daughter for two and a half minutes before returning the dress and payment so we could take elsewhere. No women should ever body shame another women. I will never support Gina again.

Peggy at Custom Alterations is a true talent! She and Courtney can make your wedding dress dreams…read morecome to life! I came to her with a dress that I purchased very impulsively. My dream dress was long sleeve lace, yet I purchased a strapless plunging neckline dress with floral appliqué. I tried it on every day for a week hating the dress more with each try on...then I called Custom Alterations for a hem and take in, she answered and swiftly got me on the schedule. When I arrived at my appt I basically let her know I despised the dress and wanted to give it a complete makeover. I thought she was going to tell me I was crazy especially coming to her LESS THAN 8 WEEKS BEFORE MY WEDDING...but she was confident and totally up for whatever I wanted to do! I told her my long list of things I wanted to change and shared many Pinterest photos with her, and she emailed me an invoice later listing all the changes I wanted with pricing. She was transparent about pricing, timeline, and the dress's limitations...really great communication!! She created sleeves including buttons, loops, and straps for attachment. Removed, recreated, re attached and hemmed my skirt. And she recreated the bodice and added lace. I came to her really upset with the dress I purchased and left a few short weeks later with the dress I envisioned myself in. It looked absolutely amazing and nothing like the original dress at all. I love when someone has a talent they are passionate about and do that thing really well. And that is Peggy and her team at Custom Alterations. They are true artists and witnessing their creations was inspiring! Plus Peggy's amazing customer service as a business owner was remarkable. Very friendly and personable. Here's some before and after photos!

Peggy, the owner of Custom Alterations, has EXTENSIVE and DIVERSIFIED experience…read more Peggy's experience includes pageant gowns, bridal attire including bridal, bridesmaids, flower girl, mother of the bride, evening gowns. and everyday attire. She can make and/or remake any anthing! QUALITY!

Ariana did great work for my wedding dress that needed some serious attention to the fit and a…read morebustle! I feel absolutely blessed to have a dress that fits like a glove! Thank you for your attention to detail and making my dress look amazing.

From the owner: Bring your dress dreams to life with the perfect fit!…read more From bridal alterations to custom gowns and accessories, I can help bring your dress dreams to life. My clients call me the dress fairy godmother because my studio is where the magic happens for you. My approach to fitting is to offer a space where your body is never wrong. Regardless of your shape, size, or age, I can help you feel amazing on your big day. Come and see me in my professional studio building. I am licensed and insured

Extremely helpful and knowledgeable in picking out and fitting me for a suit needed for my…read moredaughter's wedding.

My husband has unique measurements, so off-the-rack shirts don't fit properly. Several months ahead…read moreof hubby's birthday, I visited Dakota with a few shirts I knew my husband was currently wearing, so they must fit fairly well. I didn't have my husband's actual measurements, and the shirts I brought to compare were NOT all the same sizes! Dakota was optimistic and up for the challenge! (His supervisor didn't look so comfortable with this idea lol) Dakota spent a good couple of hours meticulously measuring and filling out a form, helped me decide on an obscure color my husband wanted, along with cuffs, collars, monogram, blahblah lol - he was soo patient! The shirt came in and Dakota packaged it for the birthday. Everything went wonderfully! Hubby was thrilled and looks HOT in his custom shirt! Dakota - see you soon!

They have had my machine for over three months and there has been no communication from heyde…read moreunless I call to check on my machine. I was told they were putting me on hold but they didn't and I heard them talking and it was extremely rude. Never again

Top notch store. Great customer service and just sooo much to choose from and to get inspired by…read more Classes are also back in session at their NEW location. The new location is huge and spacious! Plenty of parking on a nice wide lot and that use to be a problem at the previous location. Highly recommend!