I had an appointment scheduled for 8:30. Received two text messages this week stating my…read moreappointment was at 8:30. I even had it written down. I got there today and sat there for 45 minutes only to be told my appointment was scheduled for 9. How is it that the text messages and what I wrote down don't match what they have in their system?? It was approaching an hour that I had sat there so I asked for my script back and left. The receptionist was very stand off and didn't seem to care. I don't understand how something like this happens.

I had a ultrasound done on my abdomen today and it was a great experience from start to finish!…read moreVery professional, nice and kind! I will use them again! Thank you all so much!

The technicians were amazing, personable, kind, intelligent and caring for technique and maximizing…read moreyour time.

Over the years, I have gone here for CT scans, mammograms, x-rays, etc. Registering is quick and…read moreeasy, the waiting room is large enough for social distancing, and of course everyone wears masks. Staff and technicians are efficient and friendly and courteous. Last Friday I went here for sinus cavity CT. From the registration desk to returning to my car, it was less than 20 minutes. Sure it depends on what you are having done, but everyone is well-organized and efficient.

I had a mammogram and bone density test done today. I highly recommend this facility. I was…read moretaken right away and everything was explained to me before the tests began. I received the results of the mammogram after a few minutes. The staff was so friendly and professional,

Phone scheduling is pretty much a nightmare, you wait at least 20/30 minutes!…read moreNot intelligent schedulers ! I missed half the testing my Dr Faxed to their newest satellite 1111 maplemere. It was urgent matter as well. While inside ( a nice lady who has been there the longest) was able to start working on the other things needed. Authorization. Unfortunately she Had to cancel my scheduled appointment because the auth dept never told my Dr they needed to get Auth!! So of course I waited another week because of lack of competence. Lots of Training is needed there!!

I am happy to say I did not have a 1 star experience with Seton Imaging by any means!…read moreI was referred here for facial imaging for some health issues I've been plagued with for a long time. Literally minutes after I left the referring doctor, Seton called to set up the appt. I wasn't ready to schedule yet. They called me again 2 weeks later. I reminded them I will call when ready they don't have to call again - I won't forget. I called them back 2 weeks later and scheduled my appointment. I arrived 15 mins early as instructed. I signed in. At the window. Within 10 minutes, I was having my imaging done. 10 minutes later, they gave me a disc of my images and also sent them to my referring doctor. My referring doctor called me the same day to discuss the findings. So efficient! Very friendly girl that called me each time. I would come here again in a heartbeat.

This was my first time at this establishment. (Jan 31) Making an appointment was extremely easy and…read morepleasant. My wait time was not bad and my mammogram and ultrasound was conducted by professional technicians. I was not aware that they do not have a doctor in house to read imaging results like other establishments which was not a big deal. I did fill out a self addressed envelope for my results. Fast forward to Feb 12th. I called because my gyno and myself have not received my results. Natalie answered my call and I explained neither myself or my gyno have received results. Before I could finish explaining she interrupted to tell me that they are sent to the requesting doctor. I said to her I understand that but I had my appointment with my gyno and they had not yet received my results. She then asked for my date of birth and said okay I'm sending it to you doctor now. I said to her what about my copy of my results, its been nearly 2 weeks and I haven't gotten them. She said well with the mail probably 2 days. I will not be returning to this establishment because I felt like it created an extra step for me, which wouldn't be a big deal except for the inconsiderate manner that your employee handled my call when I proceeded to try to correct the situation.

I have had several bad experiences here over the years but they always are the only one who has a…read morequick opening in schedule when I've had urgent health needs. Very old and outdated machines. Very poorly run office in comparison to other local facilities.

Nice people. Knowledgeable, clean facility. New equipment with constantly updated software for…read moreMRI. Have 1.5T MRI which is the standard for the industry. 3T is prone to artifacts and better for breast, abdomen, and small bones.The key to a reliable MRI is more placed in the skills of the doctor who reads it, than on a high teslar numbers. Seton has a renowned radiologist who is used by other imaging businesses. Skilled, nice people. Not the norm for 21st century medicine.

My only reason for not leaving 5 stars is that I was there nearly an hour and a half for two chest…read moreX-ray images. But that still not too bad. 45 minutes would be good time to me. So my Doctor (who is in the same building) sent a request over for X-rays. I checked in very easily. Woman who checked me in was very nice. It's always a relief to have a hassle-free process when you are sick. Waiting room was nice and it was big enough that no one had to sit next to a stranger. There was a large TV on to watch and magazines. Not sure what else because I pretty much live on my phone in any waiting area. When I was called back, I was taken to a little room to change into gowns from the waist up. The woman did not tell me there were lockers for my stuff so I left my clothes in there initially. Whoops! There are lockers in the SECOND waiting area where patients on deck wait. Just find one with a key in it and that's available. Take out the key and put your stuff in. I kept my phone with me to keep me entertained and no one said anything :) The second waiting room is small - only 6 chairs. But the only people in there are patients going up next. It's not the most comfortable to be sitting around men when you are in a gown with no bra on but hey we are all in the same boat. There is a TV in this room as well. The man who did my X-rays was very nice. I did not feel uncomfortable and it was over quickly. Next I went back to the small waiting room once more while a doctor looked over my images. Even though I was there an hour and a half, it went by fairly quickly. They are efficient and I imagine had there been less patients, I would have gone in faster. Great place and easy process. Although it took longer than anticipated, I was very comfortable here and would not dread going back.

I've been to Spectrum Radiology many times over the past several years, especially for the annual…read moreSlammogram! er, mammogram. (I am admittedly very nervous about this, but then lots of us are.) The staff is nearly always cheerful and attentive, the facility is spotless and conveniently located on Youngs Road in Williamsville. But watch out, the road sign is placed parallel to the road, but it ought to be perpendicular so you can see it, plus it's set back from the road a bit. You'll likely pass it the first time. Anywho, the place is perfectly comfortable, although it's not a mega-facility, which is my personal preference. It's clearly an efficient, well-run facility. The waiting room is comfy and the wait time is reasonable. Also, scheduling an appointment is always easy peasy, they're super accommodating. When your name is called, you're escorted to the changing area that is much like a small changing stall at a gym. They don't leave you waiting anxiously for too long, in your opens-in-the-front gown. The images are taken and you're brought to the next room, a sort of holding area, in case they need more images. This particular screening procedure is well, unpleasant -- anywhere you go. But it's so miniscule in duration, it's tolerable. They do their best. They even offer "comfort pads" for $5 which I tried once. Let's face it, it's like putting on a texting glove while the door is slammed on your finger. The doctor reads your films while you wait. In due time, you're either dismissed by the tech with a letter of all clear or you get the additional images if the doc needs to see a different view. Once, they gave me the option of having further images via ultrasound then and there, or to schedule a return appointment for it. Of course I let them do their business right then, the problem was even resolved that day. From the people at the front reception desk, to the technicians, to the doctor, I've always had a very good experience at Spectrum Radiology. Now go get your mammo!

My husband and I came here last night to do a little check in on our baby and had a great…read moreexperience! I purchased the heartbeat package which came with a five minute sonogram and a heart recorder that we got his heartbeat on. It was so sweet to hear and now we can listen any time at home! Jenn was so sweet and accommodating because I was a few minutes late due to traffic. We just switched times with another couple which worked out well. The room was so nice with a full bed which was so comfortable! Jenn tried to show us our baby in 3D but he was just so cozy and was hiding his face, but it was cool to try to see him! We received photos in our email and a video of the whole sonogram which is amazing that we get to go back and watch it. I highly recommend coming here if you need a little peace of mind!

My wife and I just came back from Perfect Preview and we had a wonderful experience…read more Unfortunately all the local Rochester 3D/4D Ultrasound places were booked up, so we drove to Buffalo to take an early peek at our baby girl. Jennifer, the owner and ultrasound operator, was super pleasant to be around. She was genuinely happy and excited for us. You can tell that she loves what she does. She's also good at what she does and obtained wonderful pictures of our daughter, even though she was in a full pike position. The office was simple but professional and cozy. Overall, we would definitely recommend Perfect Preview and Jennifer for their ultrasound services.

I have been having sleep issues, and the doctor have been working with me find a solution. I know…read morethey are doing everything possible to help me.

If you have tinnitus Doc Zhang Lixin is the man to see at Dent Tower he has been very helpful and…read morepatient with me.