I have had several bad experiences here over the years but they always are the only one who has a…read morequick opening in schedule when I've had urgent health needs. Very old and outdated machines. Very poorly run office in comparison to other local facilities.

Nice people. Knowledgeable, clean facility. New equipment with constantly updated software for…read moreMRI. Have 1.5T MRI which is the standard for the industry. 3T is prone to artifacts and better for breast, abdomen, and small bones.The key to a reliable MRI is more placed in the skills of the doctor who reads it, than on a high teslar numbers. Seton has a renowned radiologist who is used by other imaging businesses. Skilled, nice people. Not the norm for 21st century medicine.

wny mri imgaging needs to make each location their own special NIP number so insurance coverasge…read moregoes to the right location. I got canceled due to this probelm and had to make a new appointment and it put me on a further date and my doctors needed it sooner. Each location should have their own special number so this does not happen again. This is so frustrating for the patients, workers, doctors and insurance companies. What a mess! Make sure you call several times to make sure you still have your appoitment at the location you want!

Went to elmwood location and was taken for test promptly , dawn and Darcy were very friendly and…read moreprofessional I will go there again

I had an appointment scheduled for 8:30. Received two text messages this week stating my…read moreappointment was at 8:30. I even had it written down. I got there today and sat there for 45 minutes only to be told my appointment was scheduled for 9. How is it that the text messages and what I wrote down don't match what they have in their system?? It was approaching an hour that I had sat there so I asked for my script back and left. The receptionist was very stand off and didn't seem to care. I don't understand how something like this happens.

I had a ultrasound done on my abdomen today and it was a great experience from start to finish!…read moreVery professional, nice and kind! I will use them again! Thank you all so much!

Had an appt today at 11:15 for a barium swallow. Everything was easy to find; just walk in and go…read morestraight ahead! I arrived at 11 and was seen at exactly 11:15. Everyone I encountered during my procedure was pleasant and made it all easy. I saw Dr. Jackson (I will update if I am misremembering her name). She was awesome, gave clear directions, and was encouraging that you were doing a great job. The other girls let me know my full report will be available in a few days. I would absolutely recommend this place!

Here's my story. in August I received a reminder text about an appointment that month. I go to the…read moreaddress from the text. They had moved. I called and asked where there new location was. Was told that my appointment had been canceled in July. What? Rescheduled the appointment for September, first available. Go to appointment. Can't be seen because they have no script. What? Reschedule for October. Go to appointment, and am told that they have the script but I DO NOT HAVE AN APPOINTMENT. Walked out and scheduled an appointment with Roswell across the street.

Jodie is the one to see for mammograms. Really lovely and kind to a nervous first-timer. Lots of…read moregood advice. Thank you!

It's a decent and newer facility. Accessibility is good. Service timeline is good too.read more

I came in at 13 weeks to find out the gender of my baby. The office was very easy to find, it was…read moreclean and well decorated. The room they put us in to do the ultrasound was very comfortable, almost like a spa! They technician was really sweet and took tons of picture and let us watch the baby for a while. She got clear views of the gender. They had a bathroom in the suite where I could relieve myself after the appointment since you have to come in with a full bladder. I did the basic package of just regular pictures of the baby and it cost $85. Highly recommend!

The cutest little office! Makes you feel right at home. The girl at the desk was super sweet &…read morehelpful and same with my technician! I have twins so I was a little worried about how it was going to work out but they both cooperated and it was wonderful. I would recommend to anyone trying to find out the sex of the baby!

Had my annual breast screening today at WINDSONG in Lancaster NY…read more They send a link to you in an email to upload all your information in advance of the appointment. It reduces your intake to about 3 minutes. I was in-and-out in about 45 minutes, not bad for two separate screenings. I would recommend WINDSONG for all your annual screenings

I've been going to this site for many radiological services. However this recent company takeover…read moreneeds some feedback. I had a mammogram and was told not to wait for the results.??WHAT?? Much better patient care and peace of mind if I get the results right then and there, if additional studies need to be done. Who wants to go home and get a call from primary care in a week or check your results on the portal?? Really guys (and gals)?? 2 years ago I needed more testing after my mammo. If I had had to go home and THEN come back in I would have definitely freaked out. Windsong execs please ask your patients what they would want before making these types of changes. Mammo results are done THAT DAY! I know because I'm a physician and have a brother who's a radiologist. I know how quickly they are available. Think about the patient and their care before cutting costs. Also, think of the environment and get rid of plastic bags that you put your newly laundered gowns in. Such a waste.

I've been a patient of Dr. Oza for some time now, and I can confidently say he is one of the most…read morecompassionate and thorough doctors I've ever met. One thing that sets him apart is that he actually takes the time to review your medical chart *before* meeting with you, which makes every appointment feel personalized and efficient. He's not only knowledgeable but also incredibly attentive. Most of my messages through the patient portal are answered directly by him, not the staff, which shows his dedication to patient care. The office is spotless, and the staff is always warm and welcoming. From the moment you walk in, you feel at ease, knowing you're in good hands. I highly recommend Dr. Oza to anyone looking for a Rheumatologist who genuinely cares about your well-being!

I have been here twice (pre-op and post-op) and both experiences were great. The facility is clean…read moreand the staff/nurses are really nice. The Catholic Health System never fails in delivering friendly, high quality service.

Getting anything achieved over the phone is near impossible. For context, I'm in my early 20s and…read moremy mom wanted me to go here to be seen for my endometriosis. So I've been a patient here for a little over a year and a half now. It is almost impossible for me to request a refill (for my endometriosis prescription)over the phone. Nobody knows what they're doing. I call their number and the receptionists sound like they don't know what to do with this information. Each time, they are very rude to me. I get told "I'm gonna give you to a nurse" and then I'm bounced around from different nurses not knowing what to do for my refill. This happens every month, since my doctor there puts a request for refill on each prescription, so I have to reach out to them. Sometimes, I'm told "oh I'll send this to a nurse and they'll call you back"... and days will pass by, nobody calls me and no refills were sent through. But today was the last straw, I saw my GP for an issue and she said I needed to see my gyno right away as it was growing to be a serious issue. So I called, and I explained my situation, asking if I could schedule the earliest appointment they had. I get rudely spoken to over the phone by the receptionist who claimed "well I see you have a check up in April, that's probably when they'll see you. But I'll send this to a nurse. They'll call you back". And then hung up on me. So I already know the chances of someone calling me back are slim to none. It is March 24th. My appointment is for April 28th. That is over a month away. Now, I understand if that is the soonest they could see me. But this isn't a routine check up. It's a concerning issue, and to be rudely spoken to for no reason, and told that someone will call me back and just hung up on, that is so unprofessional. I'm upset because I have an issue that is concerning me and I just would like to be treated with empathy. I'm upset because no matter who I seem to talk to, I get rudely spoken to, and talked down to. I'm upset due to the lack for unprofessionalism that seems to be everywhere in this doctors office. I do not recommend this place.