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    WNY Imaging Group

    2.8 (13 reviews)
    Open 7:00 am - 5:00 pm

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    Piver Center For Women's Health & Wellness - Waiting Room, Coat Rack, Bathroom, Entrance

    Piver Center For Women's Health & Wellness

    3.0(2 reviews)
    2.7 miMain Street

    I have been here twice (pre-op and post-op) and both experiences were great. The facility is clean…read moreand the staff/nurses are really nice. The Catholic Health System never fails in delivering friendly, high quality service.

    Getting anything achieved over the phone is near impossible. For context, I'm in my early 20s and…read moremy mom wanted me to go here to be seen for my endometriosis. So I've been a patient here for a little over a year and a half now. It is almost impossible for me to request a refill (for my endometriosis prescription)over the phone. Nobody knows what they're doing. I call their number and the receptionists sound like they don't know what to do with this information. Each time, they are very rude to me. I get told "I'm gonna give you to a nurse" and then I'm bounced around from different nurses not knowing what to do for my refill. This happens every month, since my doctor there puts a request for refill on each prescription, so I have to reach out to them. Sometimes, I'm told "oh I'll send this to a nurse and they'll call you back"... and days will pass by, nobody calls me and no refills were sent through. But today was the last straw, I saw my GP for an issue and she said I needed to see my gyno right away as it was growing to be a serious issue. So I called, and I explained my situation, asking if I could schedule the earliest appointment they had. I get rudely spoken to over the phone by the receptionist who claimed "well I see you have a check up in April, that's probably when they'll see you. But I'll send this to a nurse. They'll call you back". And then hung up on me. So I already know the chances of someone calling me back are slim to none. It is March 24th. My appointment is for April 28th. That is over a month away. Now, I understand if that is the soonest they could see me. But this isn't a routine check up. It's a concerning issue, and to be rudely spoken to for no reason, and told that someone will call me back and just hung up on, that is so unprofessional. I'm upset because I have an issue that is concerning me and I just would like to be treated with empathy. I'm upset because no matter who I seem to talk to, I get rudely spoken to, and talked down to. I'm upset due to the lack for unprofessionalism that seems to be everywhere in this doctors office. I do not recommend this place.

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    WNY Imaging Group - diagnosticimaging - Updated May 2026

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