As the world was beginning to face the COVID19 crisis, our office building experienced a severe indoor flood of nearly 10,000 gallons. Water flowed through second floor hallways and offices, and then poured down through walls and ceilings to the floor below. A major portion of the building was a complete disaster. Thankfully, SERVPRO of Santa Barbara came immediately to the rescue. They did a rapid and thorough initial assessment of the damages, followed by a quick but methodical demolition of the parts of the building that needed to be removed (including walls, carpets, ceilings, insulation, etc.) The team carefully covered all office contents, sealed off the work zones to protect remaining non-damaged spaces, and kept the work areas clean and secure as they progressed. Project lead Marco instilled confidence that he had everything under control--he was responsive and available, and terrific at communicating with us every step of the way. After several weeks of intense remediation, we've now moved on to the rebuilding phase, thanks to the quick, thorough and professional work of SERVPRO. Can't recommend them highly enough! read more

After the fires I realized how many people/companies ect.. were taking advantage of the situation to make money instead of really helping... I had to deal with 7 other companies (including another servpro) before finding them..I can not Express enough how much they helped me in every way! They went above and beyond, I know it sounds corny but without this particular servpro I would have felt unsafe. I say that because I still had to deal with two other companies per my insurance and there was an incident.. looking back I know it would have been much worse if they were not there! Not once was there an excuse for why something was not done because it was just done and I'm assured that even if I wanted something done again it just would have been without a question Professional, kind,respectful, caring, courteous and more are the words I would use for them.. Highly Recommended, Myrna Kirkpatrick read more

We were not in town when Servpro worked to repair damage from an overflowing bathrub left on by our adult daughter who was staying overnight in our house. Our daughter immediately called in Servpro and Servpro had all the damage repaired before we returned home a couple weeks later. We were all set to be furious with our daughter for causing the damage until we saw what a great job Servpro did in it's repair. They perfectly matched paint where they did drywall repair, carpets were cleaned and restretched and Servpro insured that the repair was thorough in order to completely resolve all issues. While our daughter paid for all the repair work I thought that what Servpro charged her for the amount of work they did was very reasonable. I hope we don't have another incident with water damage, but if we do I'd definitely use Servpro. read more

I had mold growing inside my house from a leak from my sliding glass door that slipped down between the slab and the flooring. I got bids from three different mold remediation companies in Santa Barbara and they were by far the cheapest bid and completely worked with me to cut my costs another 20% off the bid once they began the work. They also helped me save another $450 on other remediation costs the other companies recommended. They were really nice, professional, accomodating and clearly explained the situation to me in a manner that made it easy to understand, so that I could take the right steps to rectify the situation. I would highly recommend them to anyone. Brian, Rudy and Louis were fantastic! Thanks guys, you rock! read more

On Dec 26 2016 we had a mainline sewer backup at 9.30 pm! Fortunately it was grey water from the washing machine and dishwasher that backed up due to a paper clog in the line! Still it was a FLOOD! 2 bathrooms, a hallway, 2 bedrooms and a laundry room were under water. Servpro came in to clean up all the damage. First they put dehumidifiers and heaters down in the area for 2 days. They tested ALL walls for dampness and cut away all affected drywall up to a 18' from the ground. Once it had all dried out mold was tested for . . . They took rugs for cleaning and generally handled everything in a most professional manner. Cannot speak highly enough of their service and I would recommend them to anyone. read more

We had a really slow leak in our upstairs full bath ,we called our insurance rep and he suggested we call SERPRO. We were very happy with the quote and all that that team did for us. Although it was a long process 3 or 4 weeks to remediate the wet walls and floors also the bath vanity was also impacted so drying and removing the vanity and any mold was key to a good result.They did it all with a smile, and went beyond the usual scheduling issues of a long drying and mold remediation,because of my physical therapy sessions were hard to schedule around....and the ladies at the main office were really helpful as well ! Call these guys they are great. read more

My subzero fridge supply line broke, say bye to the kitchen! A different Servpro came out first and they said it would take two weeks. I said heck no! I talked to my insurance and they said I can call Servpro of Santa Barbara because I'm within their service area. The office staff was extremely polite and had their team at my house in a few hours. Within the first two days they had the whole kitchen and neighboring bathroom demo-ed and it was dry in four days. It was excellent! I recommend Servpro of Santa Barbara to EVERYONE read more

Serpro arrived when we had a fire in our house. They set up generator, heppa filters and took pictures right away. They did the clean up and the construction that follow since the house was almost 100 years old and the city required it be brought up to code. Every person they had work on the house from the foundation to the roof did a fantastic job. We just recommended them to friends who will have to clean up and rebuild after the Thomas Fire. FSerpro was friendly, personable but professional and understanding. Diane read more

A pipe burst in my home and flooded three rooms. Servpro was at my house SO QUICKLY! It was great! The work was done really fast and they even brought in a contractor to do the repairs so I only had to deal with them, not doing back and forth between different contractors. The level of professionalism by the workers was great. They always responded to my calls and emails right away. Although I hope I don't have a house flood again, I will definitely use them again. They cleaned my carpets too! read more

We experienced a main drain blockage that caused water to flood both our bath rooms, closet, and hallway. After removing the blockage Servpro of Santa Barbara was called to assess the damage and recommend solutions. Adrain and his crew came into our home explained the damage and started drying the floors, walls. They were a wealth of information and professionally help us through these trying time. At every step of our restoration process Adrain and crew were outstanding. read more

I hired Serv Pro of Santa Barbara to examine and fix some water damage in my house. They were out the day of my phone call - even though it was a weekend. Jamie and his team were very professional and working on a solution immediately. There was some additional damage that was discovered, and their recommendations were sound and the pricing was very reasonable. I was very impressed with the quality of service and will definitely call them again! read more

Wonderful company, extremely professional and honest. We worked with Marco and his team who were on time, professional, honest and clean. Marco was at our home during much of the work, but when he was not, I felt very comfortable with the two other people who worked with him. Marco does what he says he will do. He's on time and accurate. I highly recommend Servpro of SB. read more

The team from Santa Barbara, led by Adrian Guzman, were very professional, timely and easy to work with. They explained everything that I asked and the exit process and cleanup was great. we have used ServPro for restoration cleanup more than once, and have never been disappointed. If we ever need this kind of service again, they will be the company that we call! read more

Excellent Job - "Just like it never happened" Major 2 story flood due to ruptured upstairs under sink water line. My insurance company (State Farm) recommended them as their preferred water restoration company. They were on the scene immediately and took over form there. Easy to work with, no BS, professional. I would call them again but hope it never happens. read more

I was incredibly impressed with the commitment and professionalism shown by all I communicated with at ServPro. I contacted them after it was discovered that my brother had died during his sleep in his apartment. They decontaminated and cleaned the apartment with compassion and really helped during a very difficult time. Great job and I highly recommend them. read more

I had always heard that Servpro was a good company. I now have the opportunity to learn about their expertise firsthand as we had severe smoke damage to our home due to the Thomas Fire. They communicate really well and want to do the right thing. Grateful to have their help and because of them, we should be able to enjoy our home again. read more

Our water heater burst and my insurance company set up them to dry it out. Their tech, Adrian, showed up promptly and was fantastic to work with. Probably one of the best service persons I've ever worked with. I would wholeheartedly recommend them (and especially Adrian) if you have the misfortune to need their services. read more

Servpro of Santa Barbara is a group of professionals that come highly recommended. When an unattended iron can create a small fire, the damage can be awful. Mercifully these professionals come to the scene to make everything look just like new again. Never call any other company, since this one is truly the best! read more

The Servpro team did an amazing job helping with water damage that took one bathroom and the kitchen out of commission. They were prompt and professional and went the extra mile in multiple ways to make sure that we were taken care of as quickly and efficiently as possible. I can't recommend them enough. read more